Hotel Indigo Boston Garden by IHG

Hotels
•
Hotel Indigo
9.2 (1118 reviews)
280 Friend Street , Boston , us

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Inconsistent room cleaning

Categories

Cleanliness
8.26
The room was extremely clean, but there were issues with room cleaning during stay.
Service
9.73
Staff were incredibly helpful and accommodating. Edison consistently received praise for his service.
Location
9.77
Perfect location for visiting the TD Garden and other attractions in Boston.
Room Quality
9.22
Room was clean, well-maintained, and met guests' needs.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
9.21
The price is justified by the experience and service provided.
Food and Beverage
9.26
Blake’s Restaurant received positive feedback for service and breakfast.
Overall Experience
9.43
Overall visited during a festive occasion and received a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:51

Property Description

Convenient Location
Situated in downtown Boston, Hotel Indigo Boston Garden is the perfect choice for travelers looking to explore the city. With the North Subway Station and TD Garden Arena just steps away, guests have easy access to popular attractions.

Modern Amenities
Enjoy a comfortable stay in our contemporary rooms equipped with modern conveniences. From a 24-hour gym to free Wi-Fi and in-room entertainment like a 32-inch flat-screen TV and video games, we ensure a relaxing and enjoyable experience for all guests.

Nearby Attractions
Discover Boston's top sights with ease as the Boston Science Museum and New England Aquarium are within walking distance from the hotel. Immerse yourself in the city's rich culture and attractions during your stay at Hotel Indigo Boston Garden.

Important information:

The minimum age requirement for check-in is 21. Credit card and photo identification required at check-in, cash accepted at check-out only. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 66 per day.

Location

Guest Reviews

9.2
Based on 1118 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.43
M
martin • couple • ca
9
parfait
Pros:

chambre spacieuse, super bien situé

très confortable

Cons:

certaines chambres peuvent être bruyantes lors d'événements

2026-05-21 • via Nuitee
A
Adriana • couple • co
9
2026-05-15 • via Nuitee
C
Christopher • solo_traveller • us
4
Super close to the Garden... but that's about it
Pros:

The location can't be beat for Garden events. The hotel provides sound machines to drown out city noise.

Cons:

Beds and rooms are small (our "queen" room was a full size bed). Air conditioning didn't work. The window shades are basically useless. Definitely not worth over $400/night.

2026-05-11 • via Nuitee
L
laura • family_with_children • us
10
Absolutely perfect place for a stay in Boston
Pros:

It was the absolute perfect location! The lobby was quaint and inviting. The staff was sweet, friendly, and extremely helpful. The room was spacious, clean, and very comfortable. I would 100% stay here again and will highly recommend it.

Cons:

There was nothing not to like

2026-05-10 • via Nuitee
L
Lori • couple • us
8
2026-05-06 • via Nuitee
C
Catrina • solo_traveller • us
10
Pros:

Love that it’s right next to the garden

Cons:

Great hotel.

2026-05-04 • via Nuitee
K
Karen • couple • us
9
We enjoyed the convenience of our stay!
Pros:

The location was a perfect fit for our two day stay in Boston. We attended a concert at TDGARDEN and a Red Sox/Yankees game along with a visit to the Science museum.

Cons:

The hotel was quiet and very comfortable. The outside noise was obnoxious, but for our brief stay we chose the convenience.

2026-04-27 • via Nuitee
O
Oliver • family_with_children • at
8
2026-04-26 • via Nuitee
P
PATRICK • solo_traveller • fr
8
Pros:

Proximité du transport et commerces

Cons:

Petit déjeuner mal organisé et lent

2026-04-23 • via Nuitee
L
Laura • couple • us
10
2026-04-23 • via Nuitee
A
Anthony • couple • us
6
good room terrible loaction
Pros:

comfortable room

Cons:

Noise level made it impossible to sleep

2026-04-21 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-04-20 • via Nuitee
O
Odalys • couple • us
10
2026-04-19 • via Nuitee
L
Lisa • couple • us
8
Proximity to the Celtics: outstanding. Onsight restaurant/bar: woefully understaffed
Pros:

Location: steps to TD Garden

Cons:

Noise.
My issue, probably.

2026-04-18 • via Nuitee
J
jentL2875HF • NONE
10
Hotel Indigo is a great stay
Pros:

Loved our stay. The hotel is lovely. Their bar & restaurant is delicious. Order the chicken cutlet sandwich. You won't be sorry. A great place and extremely close for a Celtics game.

2026-04-16 • via Tripadvisor
R
redsox_baby1227 • Business
8
Quite a good place and a good value
Pros:

Really quite a decent place! It’s pleasant and clean, and it’s a good location that is near some of the main tourist sites and the Boston Garden, and has easy subway access to the rest of town. It’s quiet even when there are rowdy sports fans out front after the game. Solid place.

2026-04-15 • via Tripadvisor
T
tenillej2026 • Family
10
Edison the Bright Light in our stay.
Pros:

Edison was beyond amazing.
He greeted us on day 1 with the warmest welcome and guided us through our stay. He always had time to answer questions and make us smile. Remembering to ask how our day was and seeming to genuinely care.
We had a complimentary upgrade and was able to check in early on day one which was a huge blessing since we had been traveling since 2am with a 2 month old in tow.
Edison,
you were a bright light in our visit to Boston. Thank you!

2026-04-15 • via Tripadvisor
D
Donna • couple • us
8
Did have a great stay and enjoyed the breakfast in the cafe
Pros:

It’s right across the street for TD Garden

Cons:

Older with very dark small rooms

2026-04-14 • via Nuitee
S
Seaside59911933394 • Friends getaway
10
Edison is the bomb!
Pros:

We stayed at Hotel Indigo Boston overnight after going to see the Celtics today. We had such a great experience thanks to Edison from valet. He was seriously amazing, super friendly, helpful, and made everything so easy for us. He made it seamlessly easy to get in and out of the hotel. He for sure made us feel taken care of the whole time. Definitely one of the highlights of our stay!

2026-04-13 • via Tripadvisor
C
coisty • extended_group • gb
9
2026-04-09 • via Nuitee