Hotel Indigo Boston Garden by IHG

Hotels
•
Hotel Indigo
8.7 (1070 reviews)
280 Friend Street , Boston , US
+1 617-720-5544

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location (near TD Garden / transport)
Friendly, helpful staff (late check-out available)
Rooms often described as clean and comfortable
On-site restaurant with generally good food
Spacious or well-appointed rooms reported by several guests
Convenient to venues and nightlife
Cons:
Street/noise issues at night (poor sound isolation)
Perceived overpriced for the room quality
Room quality issues: small rooms, outdated fixtures, no safe
Water pressure/temperature issues in showers
Occasional housekeeping or cleanliness misses (grout/mildew, dirty shades)
Amenity breakdowns (espresso machine, Keurig weak, ran out of items)
Parking concerns for some guests

Categories

Cleanliness
8.4
Most guests report rooms are generally clean and well maintained, though a few noted grime/mildew on grout, dirty shades and occasional housekeeping misses.
Service
9.4
Staff repeatedly described as friendly and helpful (late check-outs, named staff praised); service is a clear strength in guest comments.
Location
9.6
Consistently praised for being central and steps from TD Garden / transport; excellent for event/central-city access despite some street-noise consequences.
Room Quality
7.4
Mixed to negative notes: several guests reported noisy rooms, small size, outdated fixtures, weak water pressure, blinds/shade issues and lack of in-room safe or promised views.
Amenities
8.6
Amenities are present (on-site restaurant, in-room Keurig/sound machine, valet/parking) but some guests reported broken or underperforming items (Keurig, espresso machine, limited kitchenware, no safe).
Value for Money
7.2
Multiple guests explicitly called the hotel overpriced for what was delivered; value was the weakest comparative factor in several reviews.
Food and Beverage
9
Restaurant and food received positive mentions (good food, praised service), though isolated operational issues were reported (ran out of items, broken espresso machine).
Overall Experience
10
Overall stays skew positive — guests frequently mention willingness to return, excellent location and strong staff service that often outweighed room/price issues, producing a high overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
Situated in downtown Boston, Hotel Indigo Boston Garden is the perfect choice for travelers looking to explore the city. With the North Subway Station and TD Garden Arena just steps away, guests have easy access to popular attractions.

Modern Amenities
Enjoy a comfortable stay in our contemporary rooms equipped with modern conveniences. From a 24-hour gym to free Wi-Fi and in-room entertainment like a 32-inch flat-screen TV and video games, we ensure a relaxing and enjoyable experience for all guests.

Nearby Attractions
Discover Boston's top sights with ease as the Boston Science Museum and New England Aquarium are within walking distance from the hotel. Immerse yourself in the city's rich culture and attractions during your stay at Hotel Indigo Boston Garden.

Important information:

The minimum age requirement for check-in is 21. Credit card and photo identification required at check-in, cash accepted at check-out only. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

8.7
Based on 1070 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.6
Room Quality: 7.4
Amenities: 8.6
Value for Money: 7.2
Food and Beverage: 9
Overall Experience: 10
L
laura • couple • us
10
Pros:

Room was clean, spacious, great location.

2026-10-27 • via Nuitee
B
Barkin • solo_traveller • us
9
Pros:

Location and cleanliness of the room.

Cons:

Parking

2026-10-27 • via Nuitee
J
Jane • couple • gb
6
2026-10-26 • via Nuitee
K
Kristen • couple • us
10
2026-10-25 • via Nuitee
V
Volstad • couple • no
9
2026-10-25 • via Nuitee
B
Brian • couple • us
3
Overpriced unless you must be in that location
Pros:

The staff was friendly and provided a late check-out of 12:30PM. They mercifully had the room furnished with a sound machine.

Cons:

For the price paid, the room was way over-priced. The shade was dirty, the blinds didn't go up, grout was missing from around the tub (and/or there was mildew) and the water temperature was just warm enough to be comfortable (definitely mot "hot") and the pressure was terrible. Most significantly, the room was incredibly noisy because of its location on the street. The heating and air unit acted as a megaphone seemingly amplifying the already audible sirens, horns, screeching brakes, and anything else daring to sound like a city. Mercifully, the hotel provided a sound machine but even when working stereo with my personal sound machine, it wasn't enough to prevent awaking from the cacophony of city life but the thought counts for something. The room is appointed appropriately but is aged--the Kurig barely makes hot water, there's a short-bowl toilet that prevents a man from a proper constitutional without dragging his junk on the rim, and there was no safe in the room. The staff was friendly and gave me a late check-out for which I mercifully upgrade this rating from 1 to 2 stars. The whole room is outdated and unworthy of the price point.

2026-10-22 • via Nuitee
A
Ashley • family_with_children • us
10
Pros:

Perfect location to TD Garden! Friendly staff and very nice rooms!

2026-10-19 • via Nuitee
J
Jane • family_with_children • us
10
My experience was great
Pros:

Bathroom

2026-10-19 • via Nuitee
C
Cédric • family_with_children • ch
4
Würde ich bicht wieder nehmen.
Pros:

Lage direkt bei TD Garden

Cons:

Extrem laut in der Nacht, man hört den Strassenlärm wie wenn das Fenster offen wäre, obwohl diese geschlossen waren.

2026-10-18 • via Nuitee
L
Lesia • couple • us
9
Pros:

Close to venue and food available late night

Cons:

Shower

2026-10-11 • via Nuitee
M
Merih Kerestecioglu • couple • tr
3
Fayda fiyat oranı düşük
Pros:

Teslsln yeri merkezl.

Cons:

Ses izolasyonu çok kötü. Sokaktan geçen araba müzikleri, gece yarısından sonra çöp toplama sesleri, rüzgar ve üst kattaki ayak seslerinin tamamı odanın içindeydi ve uyumak mümkün olmadı.

2026-10-10 • via Nuitee
S
Shimon • couple • il
9
2026-10-07 • via Nuitee
J
JUNKO • solo_traveller • jp
8
2026-09-19 • via Nuitee
M
Marion • couple • us
9
Great Stay!
Pros:

Very friendly staff, food at their restaurant was great. Room was very comfortable. Easy walking to various areas of Boston, centrally located.

Cons:

The price was expensive although the rooms were very nice

2026-09-14 • via Nuitee
M
mauricio • solo_traveller • sv
1
2026-09-14 • via Nuitee
J
James • family_with_children • us
8
2026-09-13 • via Nuitee
D
Denis • couple • nl
9
Pros:

A spacious room with great facilities, super clean

Cons:

The street is a bit noisy at night

2026-09-12 • via Nuitee
J
John • couple • us
10
2026-09-12 • via Nuitee
M
Monica • couple • us
10
2026-09-09 • via Nuitee
A
Arie • solo_traveller • br
5
Cons:

O quarto não condiz com a foto, não tem Vista tem uma pequena janela que dá para o ar condicionado não dá para saber quando é de dia quando é de noite tem uma bancada com microondas pequeno e um frigobar chamando isso de cozinha,não disponibilizam louça nenhuma. E água fraca do chuveiro.

2026-09-05 • via Nuitee