Hampton Inn Albany-Western Ave/University Area, NY

Hotels
Hampton Inn
9.4 (1643 reviews)
1442 Western Avenue , Albany , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Value for money
Cons:
Breakfast variety could improve
Parking difficulties mentioned
Minor service issues

Categories

Cleanliness
9.48
Very clean room and facilities mentioned positively.
Service
9.95
Exceptional customer service noted, particularly staff friendliness.
Location
9.49
Great location for accessibility to nearby amenities and events.
Room Quality
9.44
Comfortable and clean rooms highlighted, with overall satisfaction.
Amenities
8.97
General amenities were satisfactory; breakfast options could be improved.
Value for Money
9.43
Good value for the price based on the feedback received.
Food and Beverage
8.48
Breakfast and beverage options received mixed feedback.
Overall Experience
9.95
Overall stay was very positive, with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:42

Property Description

Convenient Location
Located less than a mile from the University of Albany, Hampton Inn Albany-Western Ave/University Area, NY offers easy access to the campus and is just a short drive from Albany International Airport.

Modern Amenities
Enjoy air-conditioned guestrooms with free Wi-Fi, modern furnishings, microwave, refrigerator, and flat-screen TV. The hotel also features a fitness center, indoor pool, and complimentary breakfast with 100% Arabica bean coffee.

Nearby Attractions
Explore the nearby Empire State Plaza, Albany Nanotech Institute, and various international cuisine restaurants within a mile from the hotel.

Book your stay at Hampton Inn Albany-Western Ave/University Area, NY for a comfortable and convenient experience.

Important information:

Please note breakfast service is suspended until further notice. Breakfast is available as a grab-and-go option at this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALB

Location

Guest Reviews

9.4
Based on 1643 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.49
Room Quality: 9.44
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 8.48
Overall Experience: 9.95
W
william extended_group us
5
It looked like it had been a nice place at one time but was generally being neglected.w
Cons:

The safety strips in the tub were coming off which made the tub slippery. The shower pressure stung and it was hard to figure out how the faucets worked. And there was no breakfast.

2026-08-28 via Nuitee
T
Taleisha couple us
10
Excellent Stay! I always stay at the Hampton Inn in Albany.
Pros:

Beautiful property. Nice and clean.

2026-08-27 via Nuitee
P
peggy wu solo_traveller us
9
2026-08-27 via Nuitee
G
Gerry couple us
10
2026-08-26 via Nuitee
B
Bruce solo_traveller us
8
2026-08-26 via Nuitee
S
Sarah couple ca
5
2026-08-25 via Nuitee
C
Carlene couple us
10
Wonderful-we even changed reservations to return to this particular hotel!!!
Pros:

Level of customer service exceptional including friendly staff, wonderful cookies for guest, pet bags (with ball) to welcome pets and great breakfast options.!!!

Cons:

Pet charges seem excessive.

2026-08-24 via Nuitee
B
Bill couple us
10
Good value with nice extra's
Pros:

We attended a concert at the Palace, just minutes away. The room was a nice surprise, spacious, very comfortable and clean. Very nice dog walk area, bbq area was a special. They had coffee all day- even had cookies after 4PM

2026-08-23 via Nuitee
C
CHRISTINA family_with_children us
10
2026-08-20 via Nuitee
N
Navdeep extended_group ca
7
nice for 1 day to catch the work.
Cons:

it was noisy with the neighbouring rooms. not enough insulation between walls.

2026-08-19 via Nuitee
Z
Zarina extended_group us
10
Pleasant stay!
Pros:

Friendly front office staff, super clean room/bathroom, I will definitely stay again!

2026-08-17 via Nuitee
S
Susan solo_traveller us
8
This is the second time I’m responding to this survey request, outside of a few glitches during our stay we had a very n
Pros:

It was well kept. Easy to get to and all were willing to help as much as they could. There was one maid that did her job so nicely that you waned her every day. Priscilla was our main maid. We were so glad she only was off a few days. The kitchen staff made you feel like you were at home all the time they were so delightful to everyone.

Cons:

There were some things wrong with the room. You could not step out of the shower easily. I had to have my husband help me out every single morning. The air conditioner went on and off like a jet airplane zipping around in the room, And towards the end of the vacation, they were white puffs of smoke coming out of the air conditioner. We reported it twice, so I’m not sure what took place after we left.

2026-08-16 via Nuitee
M
Megan solo_traveller us
10
Pros:

Great location for traveling east. Extremely comfortable bed room!

2026-08-16 via Nuitee
S
Sherry solo_traveller us
9
Pleasant
Pros:

Clean, staffs are friendly, location is good.

Cons:

No

2026-08-15 via Nuitee
M
Maureen solo_traveller us
8
Nice stay
Pros:

I really like the location of the hotel and that its clean and comfortable. I will continue to stay there when in Albany.

Cons:

The carpet on the stairs looked a bit worn but other than that I was pleased with the hotel.

2026-08-14 via Nuitee
L
Léizhu couple ca
9
Super comfortable !
Pros:

Propre et spacieuse chambre, gym et piscine, localisation tranquille !

2026-08-05 via Nuitee
K
Kathryn solo_traveller us
8
2026-08-05 via Nuitee
T
Tim solo_traveller us
8
2026-08-04 via Nuitee
R
Recep Cem Teber couple us
2
We spent two damp nights. Don't you spend them too.
Cons:

The hotel was very humid. They had put those strong fans in the corridors, the same kind I used to see at swimming pools to keep the floors from staying wet. But those surfaces were marble or something, not carpet like in the hotel.

This was a sign that there was a problem, and that it was still going on.

I understood it when I entered the room. Everything I touched felt damp. The worst part was that the duvet and pillow set was damp too.

On top of that, in my opinion the bedding was not even clean. But we had no time to deal with this on the first night. We were there with my wife for a very important exam, and we really needed a good sleep. Unfortunately we spent two terrible nights.

On the second night the duvet and pillow set was replaced, but the humidity problem affected it quickly.

We also paid for breakfast, but there were really very few options. It is not worth the money. If you skip the breakfast and sort it out some other way, you will probably be happier.

For these reasons I never recommend this hotel, and I do not think I will come again.

2026-08-04 via Nuitee
J
Jane family_with_children us
7
Good bang for your buck!
Pros:

Nice location, clean, nice staff. Good breakfast! Loved the late check out.

Cons:

The bed was a bit uncomfortable.

2026-08-03 via Nuitee