Aquila Atlantis Hotel

Hotels
Aquila Hotels
9 (1691 reviews)
2, Ygias Str. , Heraklio Town , gr

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Rude reception team
Slippery bathroom floors

Categories

Cleanliness
8.21
Several reviews praised the cleaning staff and cleanliness, with one mention of slippery bathroom floors.
Service
9.68
Most reviews highlighted the friendliness and helpfulness of the staff, despite one negative mention of the reception team.
Location
9.22
Location was frequently noted as excellent and central with easy access to attractions.
Room Quality
8.67
Rooms were generally described as clean and comfortable.
Amenities
8.7
Amenities like breakfast were generally well received, though some issues with pool access were noted.
Value for Money
9.16
Many reviews indicated a good value, especially given the quality of experience provided.
Food and Beverage
9.21
Breakfast received positive remarks, with excellent quality noted by multiple guests.
Overall Experience
9.18
Overall experiences were highly positive with several guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:00

Property Description

Luxurious Accommodation with Stunning Views
The 5-star Aquila Atlantis Hotel offers a lavish stay just steps away from the Archaeological Museum of Heraklion. Indulge in the outdoor pool overlooking the harbour, elegant dining at the restaurant, and spacious rooms with parquet floors and modern amenities.

Impressive Event Spaces and Facilities
Host your events in style at Aquila Atlantis Hotel with 6 multipurpose spaces accommodating up to 850 guests. Whether it's a conference, wedding, or gala, the hotel has you covered with top-notch facilities and services.

Convenient Location and Exceptional Service
Situated near Heraklion Port and the airport, Aquila Atlantis Hotel provides easy access to key attractions. Enjoy a seamless stay with 24-hour front desk assistance, free WiFi, and additional services like laundry and dry cleaning.

Ready to experience luxury and comfort in Heraklion? Book your stay at Aquila Atlantis Hotel now!

Important information:

Kindly note that the hotel includes below fully equipped multipurpose rooms with total capacity for up to 850 persons:
MINOS HALL for up to 400 persons.
PASIPHAE HALL for up to 350 persons.
APOLLON meeting room for up to 70 persons.
IDAION meeting room for up to 40 people.

Kindly note that smoking is only allowed in designated areas and bedrooms. There is a fee for guests who do not comply with the hotel's non-smoking policy.

Please note that the hotel reserves the right to pre-authorise your credit card before arrival according to hotel policy.

Please note that the outdoor rooftop swimming pool operates seasonally from April till October depending on weather conditions.Swimming pool: Closed from Sat, Oct 31, 2026 until Thu, Apr 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1691 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
G
Guell Bernardi family_with_children es
10
Quick and excellent, amazing staff and great breakfast
Pros:

Very nice staff and building

Cons:

Lobby is nice

2026-07-04 via Nuitee
M
Marie family_with_children fr
10
Pros:

La piscine est super !! Le bar est très sympa aussi!

2026-07-04 via Nuitee
F
franz90 family_with_children it
10
Ideale per un soggiorno con tutti i comfort in pieno centro
Pros:

Struttura eccezionale, staff disponibile ad ogni richiesta. Ottima colazione. Comoda anche la piscina all'ultimo piano, con suggestiva vista sul porto. Praticamente a due minuti a piedi dalle maggiori attrazioni culturali e turistiche di Heraklion. Assolutamente consigliato

2026-07-04 via Nuitee
A
Anne-Stephanie family_with_children ch
8
Bien situé
Pros:

Bien situé

2026-07-04 via Nuitee
J
Jonathan couple gb
8
2026-07-04 via Nuitee
M
Miri solo_traveller il
9
Pros:

The staff and the hotel is very clean

2026-07-04 via Nuitee
G
Gintarė couple lt
8
Pros:

The hotel is conveniently located in a great area, close to both the port and the city center. The room was clean, with properly functioning air conditioning and complimentary water provided upon arrival. The breakfast was excellent, offering a wide variety of options to suit different tastes, all of exceptional quality.

The hotel also features several pools. The rooftop pool was particularly appealing, offering a beautiful panoramic view, although it is relatively small. There is also plenty of unused terrace space, which could be enhanced with additional seating or amenities such as tables, chairs, or a bar to further improve the guest experience.

Cons:

The hotel is conveniently located near the airport, which means aircraft noise from arriving and departing flights can be noticeable. Guests who are sensitive to sound may wish to keep this in mind when booking. Additionally, some of the room furnishings and the corridor interiors feel somewhat outdated.

2026-07-04 via Nuitee
R
Ramaz couple ge
8
2026-07-03 via Nuitee
E
EVANGELIA couple gr
8
2026-07-03 via Nuitee
D
Dalibor solo_traveller rs
10
2026-07-03 via Nuitee
A
Alain couple fr
9
2026-07-03 via Nuitee
G
giovanni solo_traveller it
10
Pros:

Camera familiare molto ampia e ben arredata. Frigobar completo e vario. Personale gentile e disponibile. Servizi eccellenti.

2026-07-03 via Nuitee
A
Agnieszka solo_traveller es
8
Hotel céntrico, cómodo si tienes un ferry por la mañana
Pros:

La ubicación céntrica, cerca del puerto. Muy cómodo si tienes un ferry temprano por la mañana. Las habitaciones espaciosas, camas muy cómodas. Desayuno normal.

Cons:

El baño se inundaba con cada ducha. Problemas con la TV, a pesar de la ayuda del personal el problema no ha desapareció.

2026-07-03 via Nuitee
I
IOANNIS couple gr
10
2026-07-02 via Nuitee
B
Becky family_with_children gb
10
friendly staff and great location
Pros:

the thing that stood out the most is the staff - they were so welcoming and friendly and made our staff great!

2026-07-02 via Nuitee
A
Astrid couple nl
7
Prima voor een verblijf in de stad
Pros:

Zeer gastvriendelijk personeel en dicht bij het centrum

Cons:

Uitstraling wat gedateerd

2026-07-02 via Nuitee
A
Andreas family_with_children it
9
Pros:

Wunderbar mit Pool im 6ten Stock

2026-07-01 via Nuitee
ÜMİT couple tr
8
2026-07-01 via Nuitee
L
Liv family_with_children dk
10
2026-07-01 via Nuitee
R
Rawad couple il
10
Pros:

הכל

2026-06-30 via Nuitee