Aquila Atlantis Hotel

Hotels
•
Aquila Hotels
8.7 (1903 reviews)
2 Ygias Street , Heraklio Town , GR
+30 281 810 0100
[email protected]

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Paid
Children allowed

Facilities

Breakfast available (surcharge)
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (front desk praised)
Excellent, varied breakfast
Central location near port and quick access to airport
Spacious, comfortable rooms and family room options
Rooftop pool/terrace and multiple pool options
Cons:
Occasional aircraft noise due to proximity to airport
Some pools described as small, cold or uninviting
Isolated reports of dust and room cleanliness issues
Room décor can feel dated; some rooms have poor views

Categories

Cleanliness
8.2
Generally reported as very clean or spotless by many guests, though a few noted dust and areas where room cleaning could improve.
Service
9.3
Consistently praised: friendly, helpful front desk and staff, assistance with bookings, injuries and parking highlighted positively.
Location
9
Frequent positive mentions for central location near the port and quick access to the airport; some guests noted occasional aircraft noise and less desirable views from certain rooms.
Room Quality
8.4
Rooms described as large and comfortable with spacious family options; some comments about slightly dated décor and mixed views.
Amenities
8
Rooftop pool, terrace and two pools are appreciated, along with a good bar; however pools were described by some as small, cold or uninviting.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
9.4
Breakfast repeatedly praised as extensive, high-quality and varied with local products; overall very positive F&B sentiment.
Overall Experience
8.6
Many guests report a very positive stay highlighting staff, location and breakfast; minor negatives (noise, pool issues, occasional cleanliness concerns) temper but do not outweigh positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Aquila Atlantis Hotel is a landmark urban hotel in the heart of Heraklion, with 164 design-forward rooms and suites, inspired dining venues (Ariadni restaurant, Akali Lobby Bar), a semi-open pool and rooftop pool and bar with views of the Koules fortress and harbor, a modern gym, and conference facilities. The 5-star Aquila Atlantis Hotel offers a lavish stay just steps away from the Archaeological Museum of Heraklion. Ready to experience luxury and comfort in Heraklion?

Important information:

Kindly note that the hotel includes below fully equipped multipurpose rooms with total capacity for up to 850 persons:
MINOS HALL for up to 400 persons.
PASIPHAE HALL for up to 350 persons.
APOLLON meeting room for up to 70 persons.
IDAION meeting room for up to 40 people.

Kindly note that smoking is only allowed in designated areas and bedrooms. There is a fee for guests who do not comply with the hotel's non-smoking policy.

Please note that the hotel reserves the right to pre-authorise your credit card before arrival according to hotel policy.

Please note that the outdoor rooftop swimming pool operates seasonally from April till October depending on weather conditions. Swimming pool: Closed from Sat, Oct 31, 2026 until Thu, Apr 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. A cot for children up to 2 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    Parking is available on site.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

8.7
Based on 1903 reviews
Cleanliness: 8.2
Service: 9.3
Location: 9
Room Quality: 8.4
Amenities: 8
Value for Money: 8.7
Food and Beverage: 9.4
Overall Experience: 8.6
T
Tugba • couple • ch
5
2026-11-07 • via Nuitee
H
Hans-Jürgen • solo_traveller • de
8
2026-11-03 • via Nuitee
A
adam • couple • gb
10
2026-11-02 • via Nuitee
Y
Yiannis • couple • gr
10
Simply Amazing
Pros:

Friendly Staff. Front Desk Staff the best. A very clean and well organized hotel. Perfect location

2026-10-29 • via Nuitee
V
Vasileios • family_with_children • gr
9
Pros:

Εξαιρετικο πρωινο, πολυ ποιοτικο

Cons:

Η καθαριοτητα του δωματιου μπορει να βελτιωθει, το δωματιο ειχε πολλη σκονη ιδιως στα μη προφανη σημεια.

2026-10-28 • via Nuitee
B
Béatrice • couple • fr
8
Parfait pour une ou deux nuits pour visiter Heraklion et se rendre à l’aéroport qui est à sept minutes
Pros:

J’ai aimé l’emplacement la piscine sur le toit, terrasse, le confort de la chambre, les WC séparés, le personnel aux petits soins

Cons:

Le fait que l’établissement soit proche de l’aéroport, nous avions un peu le bruit des avions
Et la vue est sur le port commercial et non sur le port de plaisance

2026-10-28 • via Nuitee
S
Sven • family_with_children • ch
8
2026-10-28 • via Nuitee
P
Peter • family_with_children • gb
8
Pros:

The rooms were large and very comfortable. The breakfast was 5 star, with something for everyone and more. Very clean and a great central location in Heraklion. Staff were very helpful.

Cons:

Room décor is slightly dated and according to the kids the swimming pools were small and uninviting. This is listed as a 5 star hotel and I'm sure it was 15 years ago.

2026-10-27 • via Nuitee
P
paul • family_with_children • gb
10
Family break in Crete stayed at fun classy in Heraklion
Pros:

Great location
Great diverse food for breakfast
Two pools
Very helpful front desk staff . Helped me with a minor family injury much appreciated

Cons:

Nothing it was.a very special experience
Airplanes landed frequently but this was not an issue as it helped with demonstrate convenience of access to airport ten mins in taxi

Enjoyed it all

2026-10-27 • via Nuitee
A
Ayelet • couple • il
9
2026-10-27 • via Nuitee
M
Meline • family_with_children • cy
8
Pros:

I like the personnel.

Cons:

The facilities could be better. The view to the other buildings were not that nice.

2026-10-27 • via Nuitee
J
Jean-Marc • couple • ch
9
Un bel endroit pour faire durer un peu l'été
Pros:

Parfait pour visiter la ville, proche du port, proche du centre. Chambre spacieuse donnant sur le port. Le personnel était très attentionné durant tout le séjour.
Le petit-déjeuner était copieux avec des produits locaux et de qualité. La salle était parfois un peu bruyante.

2026-10-25 • via Nuitee
V
Vincenzo • couple • it
8
Pros:

La struttura

Cons:

Nulla

2026-10-24 • via Nuitee
K
Kemp • family_with_children • gb
8
Fantastic location, spotlessly clean. Wonderful staff. Great for a base to explore the area from
Pros:

Spotless. Easy to navigate. Friendliness of staff

Cons:

Pool was freezing cold- even the kids wouldn’t go in it.

2026-10-21 • via Nuitee
P
Paul • family_with_children • be
10
Opnieuw een uitstekend verblijf met topservice, een ruime familiekamer en een perfecte locatie in he
Pros:

We verbleven hier één nacht en waren opnieuw zeer tevreden. Dit was al de tweede keer dat we voor Aquila Atlantis kozen voor onze laatste nacht vóór de terugvlucht, en ook deze keer overtrof het hotel onze verwachtingen. De familiekamer was bijzonder ruim, met twee volwaardige tweepersoonsbedden en zeer comfortabele matrassen. Het personeel was overal vriendelijk en behulpzaam, van de receptie tot het ontbijtbuffet. De receptie hielp ons met het reserveren van een restaurant en de portier bood uitstekende ondersteuning bij het parkeren van de wagen. Het ontbijt was zeer uitgebreid en goed georganiseerd. 's Avonds genoten we bovendien van enkele heerlijke cocktails in de bar. Dankzij de centrale ligging is dit hotel niet alleen ideaal voor een overnachting voor een vlucht, maar ook als uitvalsbasis om Heraklion te verkennen.

Cons:

Er waren geen noemenswaardige minpunten tijdens ons verblijf. Ondanks de centrale ligging hebben we weinig hinder van geluid ondervonden en verliep zowel het in- als uitchecken zeer vlot.

2026-10-21 • via Nuitee
D
Dorothy jane • couple • au
8
Great location for a short stay
Pros:

The location was great. Breakfast was available early before going to the ferry from 6.30 am which was fabulous.

2026-10-21 • via Nuitee
M
Mark Yeo • couple • gb
9
Totally up to expectations
Pros:

We chose this modern hotel for its location on the edge of the medieval city, close to both the airport and seaport. Being within walking distance of the main sights was important to us. The comfortable room and generous buffet breakfast, with excellent coffee and fresh fruit, met all our expectations. With its superb location, excellent facilities and impressive breakfast, we would gladly return.

Cons:

Nothing

2026-10-20 • via Nuitee
N
NIKOLAOS • solo_traveller • gr
9
2026-10-19 • via Nuitee
N
NIKOLAOS • solo_traveller • gr
9
2026-10-19 • via Nuitee
I
isabelle • family_with_children • fr
8
2026-10-18 • via Nuitee