Barceló Mexico Reforma

Hotels
Barceló Hotels & Resorts
9 (4847 reviews)
Paseo de la Reforma # 1, Col. Cuauhtémoc , Mexico City , mx

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Unclean bathrooms
Inconsistent service

Categories

Cleanliness
8.23
Several mentions of unclean bathrooms and poor housekeeping.
Service
8.7
Service was friendly in some instances, but inconsistency reported.
Location
10
Great location highlighted multiple times by guests.
Room Quality
8.74
Rooms were generally comfortable, but smaller than previous stays.
Amenities
9.19
Good amenities, although some complaints about specific features.
Value for Money
8.72
Mixed feedback regarding pricing versus offerings.
Food and Beverage
8.68
Breakfast was good but limited dinner options were noted.
Overall Experience
9.73
Overall satisfaction with the stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:58

Property Description

Luxurious Amenities

Featuring a heated pool, spa centre, and fitness centre, Barcelo Mexico Reforma offers a lavish stay in Mexico City. Indulge in the on-site bar and a la carte restaurant, and unwind in rooms equipped with modern comforts like a flat-screen TV, coffee machine, and free WiFi.

Cultural Experiences

Explore the onsite museum and shop showcasing tequila and Mexican crafts, adding a touch of local culture to your stay. With a hairdresser's, travel agency, and shops available, convenience is at your fingertips.

Prime Location

Located near La Ciudadela Market and The Museum of Fine Arts, as well as being just 7 km from Benito Juárez Airport, Barcelo Mexico Reforma offers both leisure and convenience for your Mexico City getaway.

Book now to experience luxury and culture at Barcelo Mexico Reforma!

Important information:

For reservations with breakfast included, it is only for adults, breakfast for children is subject to a charge of 18 usd.

Children aged 15 and under are not allowed in the spa and gym.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 7 per day.

Location

Guest Reviews

9
Based on 4847 reviews
Cleanliness: 8.23
Service: 8.7
Location: 10
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.72
Food and Beverage: 8.68
Overall Experience: 9.73
D
dianek12345 Couples South Brunswick, New Jersey
10
great hotel
Pros:

huge modern hotel. Large room with a fridge. Nice soft mattress and pillows. The bathroom was large with a walk in shower. My husband complained that the water didn’t drain fast enough but I thought it was fine. It was a bit far from some of the sites but it was nice to have such a modern hotel.

2026-06-13 via Tripadvisor
T
Tatiana solo_traveller pa
8
Agradable
Pros:

El sitio muy agradable

Cons:

Había fumadores en el piso y el hotel no le hizo saber que es prohibido

2026-06-13 via Nuitee
J
José Alberto couple pt
8
Pros:

Simpatia do staff

Cons:

Bom pequeno almoço, mas com demora na reposição. A torradeira avariou e não foi reparada ainda durante aos dias da estadia.

2026-06-13 via Nuitee
I
Irving solo_traveller mx
10
2026-06-13 via Nuitee
F
Felipe family_with_children cl
7
Podría ser mejor
Pros:

Cuenta con múltiples servicios. La opción de premium level vale la pena. No hay grandes cambios en las habitaciones pero si el ingreso a un snack bar y desayuno en un lugar exclusivo.

Cons:

Las suite del premium level están hasta el 5to piso. El restoran del primer piso de grill tiene su chimenea en el primer piso y el humo de las brasas ingresa en las habitaciones, para ser la suite del premium level una decepción

2026-06-12 via Nuitee
G
GABRIELA solo_traveller it
8
Ottimo soggiorno al Barcelo Mexico Reforma
Pros:

La posizione, la stanza grandissima e ben strutturata, le camere insonorizzate, bagno enorme.
La vista era sulla città e paseo della reforma. Le stanze un po datate ma molto funzionali e letto comodissimo. La vicinanza alla fermata Hidalgo di metro e metro bus è molto utile.

Cons:

La reception un po scortesi , ogni tanto la stanza se rifatta mancava di qualcosa, non avevano svuotate la pattumiera, si erano dimenticati l’acqua nel frigo, non avevano lasciato la saponetta. La piscina era un idromassaggio molto piccola.

2026-06-11 via Nuitee
L
Leuba solo_traveller ch
9
Agréable
Pros:

Les équipements

Cons:

Rien

2026-06-10 via Nuitee
L
linajatru solo_traveller co
10
Pros:

El aseo

Cons:

Son despistados para los pedidos de room service..los llevan diferente a lo solicitado

2026-06-10 via Nuitee
N
naglejackp NONE
10
Holiday stay at Barcelo Reforma
Pros:

Engage with the staff and managers there - they are super supportive and helpful. We stayed in the Premium area and it was really worth the extra money. We had snacks available throughout the day and happy hour in the evening

2026-06-07 via Tripadvisor
G
Guliz solo_traveller us
10
2026-06-06 via Nuitee
G
Guliz solo_traveller us
10
Pros:

The rooms were very spacious and comfortable. Great breakfast buffet. Great spa / pool / fitness room. Restaurants, Starbucks all inside. Awesome

2026-06-06 via Nuitee
M
Marvin couple gt
10
Excelente!
Pros:

el desayuno muy delicioso además que todos los dias hay variedad de comida

2026-06-06 via Nuitee
L
Luis Fernando solo_traveller sv
10
Recomendado para turistas
Pros:

Su calidad y limpieza recomendable

Cons:

La tardanza del check in

2026-06-06 via Nuitee
R
Rogelio couple be
8
2026-06-06 via Nuitee
R
Roberto solo_traveller ec
8
MUY CONFORTABLE
Pros:

DESAYUNO

2026-06-05 via Nuitee
R
Rubén Guevara solo_traveller ec
9
2026-06-05 via Nuitee
W
Wilson Aparecido couple br
10
Hotel maravilhoso, os funcionários excelentes. Vale muito a pena ficar neste hotel.
Pros:

Hotel oferece tudo o que propõe. Só deu um problema com a chave dois dias, trocaram a pilha o tudo se resolveu.

2026-06-05 via Nuitee
C
Claudia474 solo_traveller co
7
2026-06-04 via Nuitee
S
Sanny yajaira extended_group ec
10
Enamorada
Pros:

Me encantó este hotel y queda en un lugar hermoso de la ciudad volvería otra vez al mismo lugar se los recomiendo 10 /10

2026-06-04 via Nuitee
J
Jairo solo_traveller es
9
Pros:

La ubicación, hotel moderno

Cons:

Tal vez las habitaciones un poco clásicas, pero cómodas, ampplias y limpias

2026-06-03 via Nuitee