Sugata Hotel Osaka Shinsaibashi, Series by Marriott

Hotels
8.2 (3054 reviews)
Minamisenba, 2-6-25, Chuo-ku , Osaka , jp
+81 6-4708-3360

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.66
Some reviewers noted cleanliness issues, particularly with bathrooms.
Service
9.13
Many reviews praised the staff for being friendly and helpful.
Location
9.17
The location is consistently highlighted as excellent, close to shopping and dining.
Room Quality
7.12
Several comments indicated that room sizes are small and uncomfortable for more than one person.
Amenities
8.15
Amenities received no specific complaints, and some found them adequate.
Value for Money
8.11
Positive comments about value, but some believe better options exist at the same price.
Food and Beverage
7.66
Breakfast was considered decent but limited.
Overall Experience
8.63
Overall experiences were favorable despite a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Central Location in Osaka
Bespoke Hotel Shinsaibashi is ideally located in Osaka, just 400 meters from TKP Shinsaibashi Ekimae Conference Center. Guests can easily explore popular attractions like Shinsaibashi Station, Namba Shrine, and Stage Ku.

Comfortable Rooms with Modern Amenities
Experience comfort in every room at our 3-star hotel, equipped with air conditioning, flat-screen TV, fridge, kettle, and a desk. Enjoy the convenience of having bed linen, towels, and a hairdryer provided during your stay.

Convenient Services and Facilities
Start your day with a delicious buffet breakfast and stay connected with free WiFi throughout the property. Our 24-hour front desk ensures assistance whenever you need it. Plus, the entire property is non-smoking for a pleasant environment.

Book your stay at Bespoke Hotel Shinsaibashi for a memorable experience in Osaka.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 3054 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
C
CHO • couple • kr
10
2026-07-25 • via Nuitee
C
Christine • extended_group • au
9
2026-07-23 • via Nuitee
H
Haruka • solo_traveller • jp
6
駅近で便利！ご飯屋さん沢山！
Pros:

浴槽が広かったので、ゆっくり入浴できた

Cons:

可も無く不可もなくでした

2026-07-23 • via Nuitee
M
mikako • solo_traveller • jp
3
Cons:

ルームウェアのポケットに、前の人が使ったヘアゴムが入ったままでした
きちんと洗濯してあるのでしょうか？
とても、気持ち悪く不快でした

2026-07-23 • via Nuitee
Y
YUKIE • solo_traveller • jp
4
悪かった
Pros:

朝食は食べてない！

Cons:

ク－ラの温度差や、部屋の電気は一度消すと全てが消えるのでもう少し宿泊する人の事を思って
考えて欲しいですし、初めて大阪に行き、
ホテル側も色々とホテル側の規則が有るのかも
しれませんが､ライブでタクシーが取れなくTEL
した時の対応に辛かったです！

2026-07-23 • via Nuitee
M
Mann • extended_group • au
8
Great stay would recommend
Pros:

Great location, close to everything but away from the noise. Modern, clean friendly staff.

2026-07-23 • via Nuitee
H
Hung-Yu • couple • tw
10
2026-07-21 • via Nuitee
D
dilek • extended_group • tr
10
Memnuniyet
Pros:

Ulaşımı kolay tertemiz güleryüzlü hizmet

Cons:

Yok

2026-07-20 • via Nuitee
H
HSIYA • family_with_children • tw
7
2026-07-20 • via Nuitee
H
HAI • family_with_children • vn
8
2026-07-20 • via Nuitee
K
KAZUKI • couple • jp
10
2026-07-19 • via Nuitee
R
Rachael • couple • au
10
2026-07-19 • via Nuitee
M
Merve • couple • tr
7
Mükemmel konum.
Pros:

Otelin merkezi yerlere olan mesafesi muazzam. Alışveriş yaptığınızda eliniz kolunuz doluyken taksiye binmek çok avantajlı. Namba veya Dotombori’den otele taksiyle 2-2,5 km arası bir mesafe var ve taksiye binmek çok makul. Ayrıca yeni otel olduğu için eşyalar yeni ve temizdi. Banyo oldukça temizdi.

Cons:

Otel 1 yıllık olmasına rağmen çok tozluydu. Alerjisi olan biri olarak bunu hemen anlayabiliyorum. Yerdeki halıfleks daha iyi süpürülmeli. Ayrıca yatak başkarı da kumaştan, oralar da toz tutuyor. Gece öksürük ve hapşırık nöbetlerim oldu.
Her Japonya otelinde olduğu gibi odalar yine çok küçüktü ancak valiz açmak vs için daha verimli alanlar oluşturulabilirdi. Yuvarlak sehpa gibi bir masa ve iki tane tabure konmuş. Bunun yerine o alana sığabilir bir masa konsaydı çok daha rahat olurdu, düz bir zemin oluşturmak adına.

2026-07-19 • via Nuitee
C
Christian • family_with_children • at
7
2026-07-19 • via Nuitee
C
CHEN YANG • extended_group • tw
8
2026-07-18 • via Nuitee
M
MEIHSIU • couple • tw
9
2026-07-18 • via Nuitee
K
KeFan • family_with_children • cn
8
舒服 自在
Pros:

干净 周边商店多

2026-07-17 • via Nuitee
K
KeFan • couple • cn
8
2026-07-17 • via Nuitee
S
Soo Jin • family_with_children • jp
9
2026-07-17 • via Nuitee
N
Nerea • couple • es
8
Pros:

Hotel funcional y cómodo, muy bien ubicado al lado de una de las calles comerciales mas conocidas de Osaka. Puedes recorrer fácilmente todo el centro a pie desde el hotel. Estaba limpio y contaba con todo lo necesario. El personal fue muy amable y nos ayudo en todo momento.

Cons:

Nada, todo correcto.

2026-07-17 • via Nuitee