Sugata Hotel Osaka Shinsaibashi, Series by Marriott

Hotels
8.2 (2986 reviews)
Minamisenba, 2-6-25, Chuo-ku , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.66
Some reviewers noted cleanliness issues, particularly with bathrooms.
Service
9.13
Many reviews praised the staff for being friendly and helpful.
Location
9.17
The location is consistently highlighted as excellent, close to shopping and dining.
Room Quality
7.12
Several comments indicated that room sizes are small and uncomfortable for more than one person.
Amenities
8.15
Amenities received no specific complaints, and some found them adequate.
Value for Money
8.11
Positive comments about value, but some believe better options exist at the same price.
Food and Beverage
7.66
Breakfast was considered decent but limited.
Overall Experience
8.63
Overall experiences were favorable despite a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Central Location in Osaka
Bespoke Hotel Shinsaibashi is ideally located in Osaka, just 400 meters from TKP Shinsaibashi Ekimae Conference Center. Guests can easily explore popular attractions like Shinsaibashi Station, Namba Shrine, and Stage Ku.

Comfortable Rooms with Modern Amenities
Experience comfort in every room at our 3-star hotel, equipped with air conditioning, flat-screen TV, fridge, kettle, and a desk. Enjoy the convenience of having bed linen, towels, and a hairdryer provided during your stay.

Convenient Services and Facilities
Start your day with a delicious buffet breakfast and stay connected with free WiFi throughout the property. Our 24-hour front desk ensures assistance whenever you need it. Plus, the entire property is non-smoking for a pleasant environment.

Book your stay at Bespoke Hotel Shinsaibashi for a memorable experience in Osaka.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2986 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
D
David • solo_traveller • au
10
10/10
Pros:

Great location and very friendly and helpful staff, would happily return

Cons:

Location, staff, convenience store over the road

2026-05-23 • via Nuitee
Y
Yohan • couple • fr
10
2026-05-22 • via Nuitee
カズ • solo_traveller • jp
10
Pros:

施設が新しくキレイ
ベッドの寝心地がとても良い

Cons:

駅から少し離れているが…
問題無い

2026-05-21 • via Nuitee
A
annemieke • extended_group • nl
8
2026-05-21 • via Nuitee
D
Daniel • couple • ar
10
The location, the amenities, the vibe and the hotel staff were amazing. Highly recommend this property
Pros:

Clean, new and comfortable

2026-05-20 • via Nuitee
M
MAKIAT • solo_traveller • jp
10
2026-05-17 • via Nuitee
A
Atsushi • solo_traveller • jp
8
2026-05-17 • via Nuitee
J
Jovian • solo_traveller • tw
9
2026-05-16 • via Nuitee
S
salima • solo_traveller • fr
8
Pros:

Le personnel est très gentil et a l'écoute des clients
Chambre spacieuse pour une 14m2
Proche des quartiers populaires accessibles a pied
Quartier calme

Cons:

Ne propose pas de ptit dej
Et la salle de bain très mal agencé

2026-05-16 • via Nuitee
S
Saadaoui • solo_traveller • be
9
2026-05-14 • via Nuitee
J
Jas • solo_traveller • gb
8
Great location and nice staff
Pros:

Central location

Cons:

No restaurant in evening time

2026-05-13 • via Nuitee
K
KITANO • couple • jp
10
2026-05-09 • via Nuitee
N
Nobuko • solo_traveller • jp
9
南船場という立地だけど、女性でも安心。静かでビジネスには使いやすい、観光客用のざわついた感が全然ない素敵なホテル。
Pros:

よくも悪くもオープンしたばっかり。スタッフの対応がとても不慣れだったけど、一生懸命で人間味がある対応が良かった。特に朝早い時間のスタッフのフレンドリーな対応が良かった。

Cons:

出張だったので、部屋で仕事をするには、ベッドに座って仕事するしかできなく、窮屈な部分があった。あと、バスルームと部屋の上がりがとても高く、思わず足の指をつっかけてしましまった。でも部屋のアメニティーはお洒落で充実していました。

2026-05-03 • via Nuitee
M
mai • solo_traveller • jp
7
Pros:

清潔感があり心斎橋の繁華街から近くてお手頃の価格だったのでよかった

Cons:

もう少し広いと良かった

2026-04-29 • via Nuitee
C
CHI JUNG • solo_traveller • tw
10
2026-04-27 • via Nuitee
A
andrea • couple • us
9
Clean, convenient Osaka stay
Pros:

The location was good.

Cons:

They only give you one key even if there are two of you staying.

2026-04-22 • via Nuitee
早坂 • couple • jp
8
Pros:

スタッフの方の対応が丁寧でした。

Cons:

ブッキングドットコムからの予約がうまく反映されていなかったのか荷物預け時とチェックイン時に少し時間を要しました。

2026-04-16 • via Nuitee
T
Takashi • solo_traveller • jp
9
2026-04-15 • via Nuitee
S
silvano • solo_traveller • br
9
Ótimo quarto confortável próximo de pontos turísticos fácil acesso.
Pros:

Respeito e cuidados dos funcionários

Cons:

Um pequeno café da manhã poderia estar incluso

2026-04-13 • via Nuitee
D
Delican • couple • tr
6
2026-04-13 • via Nuitee