Sugata Hotel Osaka Shinsaibashi, Series by Marriott

Hotels
8.2 (3006 reviews)
Minamisenba, 2-6-25, Chuo-ku , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.66
Some reviewers noted cleanliness issues, particularly with bathrooms.
Service
9.13
Many reviews praised the staff for being friendly and helpful.
Location
9.17
The location is consistently highlighted as excellent, close to shopping and dining.
Room Quality
7.12
Several comments indicated that room sizes are small and uncomfortable for more than one person.
Amenities
8.15
Amenities received no specific complaints, and some found them adequate.
Value for Money
8.11
Positive comments about value, but some believe better options exist at the same price.
Food and Beverage
7.66
Breakfast was considered decent but limited.
Overall Experience
8.63
Overall experiences were favorable despite a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Central Location in Osaka
Bespoke Hotel Shinsaibashi is ideally located in Osaka, just 400 meters from TKP Shinsaibashi Ekimae Conference Center. Guests can easily explore popular attractions like Shinsaibashi Station, Namba Shrine, and Stage Ku.

Comfortable Rooms with Modern Amenities
Experience comfort in every room at our 3-star hotel, equipped with air conditioning, flat-screen TV, fridge, kettle, and a desk. Enjoy the convenience of having bed linen, towels, and a hairdryer provided during your stay.

Convenient Services and Facilities
Start your day with a delicious buffet breakfast and stay connected with free WiFi throughout the property. Our 24-hour front desk ensures assistance whenever you need it. Plus, the entire property is non-smoking for a pleasant environment.

Book your stay at Bespoke Hotel Shinsaibashi for a memorable experience in Osaka.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 3006 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
R
Ryuta • family_with_children • jp
9
2026-06-20 • via Nuitee
A
Amy • couple • ae
9
Very modern hotel
Pros:

Exceptional hotel and eveything was clean and helpful staff.

Cons:

It’s a bit of a walk from the public transports.

2026-06-20 • via Nuitee
楹莉 • couple • tw
9
下次來大阪還是會選擇這裡。
Pros:

來兩次大阪都這在這裡，櫃檯服務人員態度很好！房間雖然有點小，但大致上都很Ok！如果半夜肚子餓，飯店對面就是全家，鄰近的7-11有兩家都很近！最近的地鐵上長崛橋，離難波、心齋橋都約隔一站而已，走路的話走到道頓掘大約20分鐘！

Cons:

沒有。

2026-06-19 • via Nuitee
Y
Yousef • couple • jp
8
2026-06-16 • via Nuitee
S
Shaka • couple • gb
9
Great space
Pros:

Location, access and design

Cons:

No vegan option in breakfast

2026-06-15 • via Nuitee
Y
Yuyu • couple • jp
9
2026-06-15 • via Nuitee
P
PILAR • couple • es
8
Volvería a repetir
Pros:

Me gustó el alojamiento, cerca del metro y andando a 15 minutos andando de lo principal.

2026-06-13 • via Nuitee
H
HaoCheng • couple • gb
10
2026-06-12 • via Nuitee
W
Wan Chin • extended_group • ca
7
Pros:

Location

Cons:

Room is very small

2026-06-12 • via Nuitee
E
Emyliati • couple • id
10
2026-06-12 • via Nuitee
H
HSIN HUI • solo_traveller • tw
10
Pros:

服務人員很親切，即使已經凌晨2點入住,
酒店很新
很棒

Cons:

沒有

2026-06-12 • via Nuitee
F
Filippo • couple • it
10
2026-06-10 • via Nuitee
L
Linah • couple • iq
10
Pros:

Its very clean Staff are very nice

2026-06-09 • via Nuitee
B
Brett • solo_traveller • au
10
2026-06-09 • via Nuitee
M
manav • family_with_children • in
8
2026-06-09 • via Nuitee
A
Ananda • couple • br
9
Quarto confortável e ideal para uma curta estadia
Pros:

O quarto era compacto, mas confortável e ideal para uma curta estadia. O hotel é novo, bem localizado e oferece ótimos amenities. Uma excelente opção para quem busca praticidade e conforto.

Cons:

Não tive uma boa experiência no café da manhã. Havia poucas opções disponíveis, especialmente de pães e frios, além de uma variedade limitada de bebidas. Optei por pagar o café da manhã à parte por apenas um dia e, após a experiência, não recomendaria incluí-lo na reserva.

2026-06-08 • via Nuitee
日佳里 • family_with_children • jp
7
とても気持ち良く過ごすました！
Pros:

とても清潔感あり、過ごしやすかったです。
また延長も快くうけていただき、金額も安くて助かりました。

Cons:

ワイハイが弱いのか部屋で切れてしまうのが残念でした。

2026-06-08 • via Nuitee
H
Hiu Tung • family_with_children • hk
9
Pros:

Very new and comfort

2026-06-08 • via Nuitee
J
Jennifer • solo_traveller • ca
10
Pros:

Lovely staff. Clean facilities and a nice cafe attached. Nice neighborhood with access to trains and taxis

Cons:

Having to leave.

2026-06-03 • via Nuitee
K
Karen • solo_traveller • gb
8
Very reasonable good value modern hotel
Pros:

Newly modernised, comfortable and walking distance to a lot of places you’d want to go. Near to metro stations, shops and restaurants

Cons:

Room and bathroom very small with nowhere to put clothes. To be expected in Japan

2026-06-02 • via Nuitee