Copthorne Hotel Greymouth

Hotels
•
Kingsgate Hotels
8.1 (2652 reviews)
32 Mawhera Quay , Greymouth , nz
+64 3 768 5085

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Bar
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Parts of hotel need renovation
Slow service in restaurant

Categories

Cleanliness
7.48
Mixed sentiments were noted regarding cleanliness, with some guests mentioning chemical smells and tired-looking exteriors.
Service
8.45
Overall, guests highlighted friendly service from the staff, though there were remarks about slow service in the restaurant.
Location
8.49
Many reviews praised the hotel's convenient central location.
Room Quality
7.94
Rooms were described as spacious and comfortable, yet some were noted as needing renovation.
Amenities
7.97
Amenities mentioned include good food services and a comfortable shower, but some elements were considered dated.
Value for Money
8.43
The hotel was generally perceived as good value for the price.
Food and Beverage
7.98
Guests had positive experiences with restaurant food, although there were some service delays.
Overall Experience
8.05
Overall satisfaction with the stay was noted, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:23

Property Description

Riverside Location:
Located in the heart of town, Copthorne Hotel Greymouth offers a picturesque riverside setting, providing guests with a serene and scenic environment to relax in.

Modern Accommodation:
Our hotel boasts comfortable and modern rooms, ensuring a cozy stay for all guests. Whether you're here for business or leisure, our accommodation is designed to meet your needs.

Unlimited Free WiFi:
Stay connected throughout your visit with our complimentary unlimited WiFi service. Share your adventures, stay in touch with loved ones, or catch up on work with ease during your stay at Copthorne Hotel Greymouth.

Book your stay at Copthorne Hotel Greymouth now and experience the perfect blend of comfort, convenience, and natural beauty.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests' name on the booking confirmation. An incidentals bond may be required. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

Guests under the age of 18 can only check in with a parent or official guardian.

For more information, please contact the property using
the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HKK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 2652 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 8.05
M
Marc • couple • th
1
Not worth booking this property
2026-07-25 • via Nuitee
F
Florian • solo_traveller • nz
9
Perry
Pros:

Very quiet

Cons:

Nothing

2026-07-25 • via Nuitee
P
Patricia • couple • au
5
Pros:

The staff and facilities were good

Cons:

The menu selections, bar selections and prices of both.

2026-07-24 • via Nuitee
C
Christine • extended_group • nz
4
We were in town for an anniversary of our dad’s death. None of the staff were friendly, and seemed inconvenienced when w
Pros:

The location was good.

Cons:

Staff were very blunt, (especially the restaurant staff member in the morning)
The rooms were dusty and mirrors has marks on them.
Bathroom seemed u finished, (big gap between the mirror and the tiles)
The place needs a good paint, as it’s chipping around the shower. No fan in the bathroom.

2026-07-24 • via Nuitee
L
Leanne • solo_traveller • au
10
Pros:

Kind, courteous and very accommodating staff. Lovely breakfast, best I have had so far here in New Zealand. Late check out helped with TransAlpine leaving in the afternoon. Highly recommended 👌

2026-07-19 • via Nuitee
B
Brett • solo_traveller • nz
9
2026-07-18 • via Nuitee
P
PIP • solo_traveller • nz
10
2026-07-16 • via Nuitee
S
Sarah • solo_traveller • nz
9
2026-07-14 • via Nuitee
M
Manishkumar • extended_group • nz
9
2026-07-14 • via Nuitee
C
Carolyn • solo_traveller • nz
7
Pros:

Staff great. Bed comfy. Good shower. Good price. Sevenpenny restaurant nearby was great.

2026-07-13 • via Nuitee
C
Cushla • solo_traveller • nz
9
Pros:

The size of the room. The two queen beds, the nice quiet aspect.

Cons:

We couldn't chrome cast to the TV to watch sport

2026-07-13 • via Nuitee
F
Flavio • solo_traveller • nz
10
Scammed by agoda Airbnb , and got this last minute booking with booking.com and it was amazing .
Pros:

Already rates 10 for everything. Best hotel in town . No comments required .

Cons:

The previous comments explains it all

2026-07-12 • via Nuitee
L
LEANDRO • solo_traveller • es
9
Pros:

Heating easy to manage and working well.

Cons:

All was good. A bit expensive.

2026-07-11 • via Nuitee
N
Natalie • couple • nz
10
Great location. Great facilities
Pros:

Excellent location. Friendly helpful staff

Cons:

N/A

2026-07-10 • via Nuitee
M
Muhammed Mazeen • family_with_children • nz
10
Great accommodation close to city
Pros:

Clean and tidy

Cons:

N/A

2026-07-09 • via Nuitee
H
Harry • family_with_children • nz
8
2026-07-08 • via Nuitee
L
Lee • solo_traveller • nz
8
2026-07-08 • via Nuitee
S
Sasha • couple • au
8
Pros:

Lovely location and staff. The inside has been redone and modernised - very comfy beds and clean.

Cons:

The shower shell was coming unstuck a bit / bubbling up and would make a big noise.

2026-07-06 • via Nuitee
K
Keith • solo_traveller • nz
9
2026-07-06 • via Nuitee
T
Tracey • solo_traveller • gb
8
Great staff
Pros:

Lovely staff
Central
Very clean
Shower and wi fi good

Cons:

A bit dated

2026-07-06 • via Nuitee