Copthorne Hotel Greymouth

Hotels
Kingsgate Hotels
8.1 (2676 reviews)
32 Mawhera Quay , Greymouth , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Bar
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Parts of hotel need renovation
Slow service in restaurant

Categories

Cleanliness
7.48
Mixed sentiments were noted regarding cleanliness, with some guests mentioning chemical smells and tired-looking exteriors.
Service
8.45
Overall, guests highlighted friendly service from the staff, though there were remarks about slow service in the restaurant.
Location
8.49
Many reviews praised the hotel's convenient central location.
Room Quality
7.94
Rooms were described as spacious and comfortable, yet some were noted as needing renovation.
Amenities
7.97
Amenities mentioned include good food services and a comfortable shower, but some elements were considered dated.
Value for Money
8.43
The hotel was generally perceived as good value for the price.
Food and Beverage
7.98
Guests had positive experiences with restaurant food, although there were some service delays.
Overall Experience
8.05
Overall satisfaction with the stay was noted, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:23

Property Description

Riverside Location:
Located in the heart of town, Copthorne Hotel Greymouth offers a picturesque riverside setting, providing guests with a serene and scenic environment to relax in.

Modern Accommodation:
Our hotel boasts comfortable and modern rooms, ensuring a cozy stay for all guests. Whether you're here for business or leisure, our accommodation is designed to meet your needs.

Unlimited Free WiFi:
Stay connected throughout your visit with our complimentary unlimited WiFi service. Share your adventures, stay in touch with loved ones, or catch up on work with ease during your stay at Copthorne Hotel Greymouth.

Book your stay at Copthorne Hotel Greymouth now and experience the perfect blend of comfort, convenience, and natural beauty.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests' name on the booking confirmation. An incidentals bond may be required. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

Guests under the age of 18 can only check in with a parent or official guardian.

For more information, please contact the property using
the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HKK

Location

Guest Reviews

8.1
Based on 2676 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 8.05
T
turake couple nz
8
Pros:

Great location - clean

Cons:

The nozzle on shower fell off so like using a garden hose

2026-08-22 via Nuitee
K
Kelly solo_traveller au
9
Very enjoyable
Pros:

Large quiet rooms, very clean, all the amenities and located close to town

2026-08-21 via Nuitee
C
Chris couple nz
8
Great, very enjoyable
Pros:

The hotel has had a recent renovation and it looks much better for it. Our room was warm and comfortable. The bed was especially comfortable. The location is right in the centre of Mawhera, Greymouth, easy to get anywhere on foot. The only negative was the street cleaner outside making a racket in the early hours.

Cons:

There are some small touches missed during the renovation like the bathroom windowsills could do with sanding and painting. The roof panelling has gaps - perfect - if you can't hide the gap make it large but one small panel had a narrow gap - wrong.

2026-08-19 via Nuitee
P
Peter couple nz
9
2026-08-19 via Nuitee
A
Angela solo_traveller nz
10
Excellent Room with fantastic river view.
Pros:

The convenience from the TranzAlpine Train station was perfect. Walking down the one street took 10 minutes and getting a taxi back, after having heavier luggage was $2.
We had a room on the top floor, chose a room with a river view. It was perfect! We had a small balcony, was great for photos and having a cuppa while looking at the township, River and sea; (the balcony was shared with one other room, didnt matter to us, just lock your door when you go back in).
The room was very spacious, the shower had excellent pressure and the bed was very comfortable. We played games at the table by the balcony, watching the sun go down was special.
Our breakfast was good, had hot options of eggs, hash browns, bacon, mushrooms, and sausages. There was fruit salad, cereals, milk, tea, coffee, hot chocolate, as well as bread/toast.
Very happy, would definitely return there, one day.
Staff were friendly and held our bags safely while we walked around before returning on the train back to Christchurch.
Room was clean, tv was a good size.

Cons:

Nothing!

2026-08-19 via Nuitee
C
Cheryl couple au
6
2026-08-18 via Nuitee
M
Mark couple nz
8
2026-08-18 via Nuitee
T
TANIL solo_traveller nz
5
2026-08-17 via Nuitee
K
Kaye solo_traveller au
3
Overall a big disappointment and would not stay again.
Pros:

Good location to the train station.

Cons:

Despite having pre booked the room, the heating wasn’t turned on, the fridge wasn’t working. To use the room safe you had to get on your knees on the floor and then it didn’t work. The toiletries in the bathroom were totally in the wrong order and a cheap black bucket in the bathroom corner does not constitute a bathroom bin.

2026-08-17 via Nuitee
R
Richard couple nz
9
Very good
Pros:

Everything was good was nice being in a corner room where views were good

Cons:

A bit hot during the night

2026-08-17 via Nuitee
W
William B couple nz
10
Pros:

All great

2026-08-16 via Nuitee
S
Sarah solo_traveller au
6
Overnight stay
Pros:

Location, the hand wash smelt amazing

Cons:

The bed electric blanket did work on one side advised Reception when left.

2026-08-13 via Nuitee
H
Helen couple nz
8
Good place to stay
Pros:

Bed very comfortable. Good size TV with a selection of channels. Friendly staff at reception

Cons:

Outdoor deck needs a refresh. No Hot chocolate

2026-08-13 via Nuitee
T
Tim solo_traveller nz
8
Pros:

Great staff, comfy bed and good TV

Cons:

Dated bathroom. Shower head came off in my hand.

2026-08-12 via Nuitee
淑芬 couple tw
8
2026-08-12 via Nuitee
S
Sarah couple nz
8
Perfect for a night
Pros:

Location was great, comfy bed.

Cons:

A little dated , the veranda didn't look safe and paint was peeling off. Staff accommodating to give us a late check out.

2026-08-11 via Nuitee
X
xiaofeng family_with_children cn
9
Cons:

WiFi时有时无,基本没法用。

2026-08-11 via Nuitee
L
Lewis couple nz
10
2026-08-09 via Nuitee
R
Ritchie couple nz
9
Excellent
Pros:

Breakfast good.

Cons:

Buffet could have been a little bit hotter

2026-08-08 via Nuitee
K
Kerry couple nz
8
2026-08-08 via Nuitee