Gardenia Hotel

Hotels
6.5 (81 reviews)
32 Talaat Harb 21 الدور الخامس , Cairo , EG

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Several guests praised helpful, cooperative staff (named Omar and Mahmoud)
Good/central location and convenient for overnight stays
Good value/price for many guests
Some guests reported clean, spacious rooms and acceptable breakfast
Cons:
Multiple reports of misleading photos/listing and booking problems (no room on arrival, wrong location)
Complaints about cleanliness in some reviews: bad odor, old/unclean towels, poor maintenance
Room issues: old furniture, poorly maintained shower, some rooms lack private bathroom
At least one report of rude reception staff and host keeping payment without resolution

Categories

Cleanliness
5.5
Mixed reports: several guests praised cleanliness (‘نظيف’, ‘مستوى النظافة كويس’), but others reported a dirty hotel, bad odor, old/unclean towels and poor maintenance.
Service
7.5
Generally positive staff mentions (helpful, cooperative, specific praise for Omar and Mahmoud), but some serious negatives: rude receptionist and poor handling of booking problems in other reviews.
Location
7
Often described as a good/distinguished location and convenient for overnight stays; a few reviews complained the listing location was incorrect or street noise can be a nuisance.
Room Quality
5.5
Mixed room quality: some guests found rooms clean and spacious, while others reported old furniture, poorly maintained showers, shared bathrooms instead of private and general wear.
Amenities
7
Amenities received some praise (‘امكانيات الفندق’ noted positively) and basic offerings like breakfast are available; however towels and bathroom facilities were criticized in some reviews.
Value for Money
7.5
Multiple guests praised pricing and considered the hotel good value for an overnight stay; value is reduced for guests who experienced misleading listings or lost payments.
Food and Beverage
6
Breakfast responses are mixed: some said ‘breakfast ok’ or ‘رائع بالنسبة للسعر’, while others described the breakfast as poor.
Overall Experience
6
Overall mixed experience: many positive notes about staff, location and price, but several strong complaints about misleading photos/listings, booking failures, cleanliness and maintenance reduce the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 01:37

Property Description

Prime Location in Downtown Cairo
Situated in the heart of Downtown Cairo, Gardenia Hotel offers easy access to major attractions such as Tahrir Square, Al-Azhar Mosque, and The Egyptian Museum. Explore the vibrant city with convenience and comfort.

Comfortable Accommodation with City Views
Relax in well-equipped rooms featuring air conditioning, TV, and picturesque city views. The hotel ensures a cozy stay with thoughtful amenities like bed linen and towels provided in each room.

Convenient Facilities and Services
Enjoy a hassle-free experience with 24-hour front desk assistance, airport transfers, free WiFi, and a shared kitchen available to guests. Everything you need for a memorable stay is right at your fingertips at Gardenia Hotel.

Book your stay at Gardenia Hotel now and experience the best of Cairo at your doorstep!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.5
Based on 81 reviews
Cleanliness: 5.5
Service: 7.5
Location: 7
Room Quality: 5.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 6
Overall Experience: 6
E
Emmanuelle • solo_traveller • es
4
Pros:

Zona centro

Cons:

No tiene una terraza y habitación con baño en medio el pasillo sin ventana . Demasiado rigurosos .

2026-10-23 • via Nuitee
I
Igor • solo_traveller • de
5
Okay if you just need a central place to sleep, bring earplugs and more money to pay for your room.
Pros:

Very central location close to Nasser metro station, relatively close to Tahrir square and Ramses station. Friendly staff. Mini fridge in the room.

Cons:

I was asked to pay more than was stated by booking.com, essentially neging the promised discount. I was not offered any breakfast whatsoever. A lot of the promised amenities were not present, this is a very basic accomodation. It was not clear at what times of the day the front door was open or not and if staff would answer the bell. A single combined toilet/shower for all the guests. Other guests’ and the street noise competing to rob your sleep.

2026-10-20 • via Nuitee
J
Juan • couple • es
3
Pros:

.

Cons:

Reservamos una habitación con ducha privada,
Y cuando llegamos no la tenían disponible y nos alojaron en una con baño compartido,
Por qué insistimos en el día siguiente que nos cambiarán a lo que habíamos reservado

2026-10-19 • via Nuitee
M
Momin • solo_traveller • eg
8
2026-09-19 • via Nuitee
E
Esraa • solo_traveller • eg
7
2026-09-15 • via Nuitee
Y
Yassine • solo_traveller • dk
4
Dårlige oplevelser
Pros:

-

Cons:

-

2026-09-12 • via Nuitee
O
Omar • solo_traveller • it
10
Pros:

Tutto

Cons:

Niente

2026-09-10 • via Nuitee
M
Mohammed • solo_traveller • ly
1
2026-08-29 • via Nuitee
M
Maged sa • solo_traveller • eg
9
2026-08-26 • via Nuitee
A
ashraf • solo_traveller • eg
2
2026-08-19 • via Nuitee
M
Mosa • solo_traveller • sa
7
Pros:

The hotel cancelled my booking because I found only a room without AC and the bathroom away from the room near the reception, which seems used by hotel staff so I didn't stay to enable me to evaluate the place, the guy on reception friendly and cooperative

2026-08-17 • via Nuitee
Z
Zed • solo_traveller • eg
10
Pros:

الفندق نظيف والموظفين متعاونين

2026-07-19 • via Nuitee
N
Nitesh kumar • solo_traveller • rw
1
2026-07-18 • via Nuitee
A
Ali • solo_traveller • iq
7
2026-07-12 • via Nuitee
احمد • solo_traveller • eg
9
Pros:

المكان كويس و جميل
و عمر و محمود من احسن الناس

2026-06-30 • via Nuitee
محمد • solo_traveller • om
10
Pros:

نشكر موظفي الفندق على حسن التعامل والإستقبال والخدمة الطيبه
خصوصا الموظف عمر
والموظف محمود
بجد راقين في التعامل والخدمه

2026-06-23 • via Nuitee
M
Mohammed • solo_traveller • eg
10
Pros:

مستوى النظافة كويس
العاملين متعاونون جدا
ومكان مربح

2026-06-20 • via Nuitee
N
Nassar • solo_traveller • lk
9
Pros:

breakfast ok

Cons:

nothing

2026-06-10 • via Nuitee
M
maqled • solo_traveller • eg
10
2026-06-06 • via Nuitee
A
ali • solo_traveller • om
1
2026-05-27 • via Nuitee