Hôtel L'Ecrin

Hotels
7.9 (152 reviews)
RN3 PK27 Bourg-murat , Saint-Pierre , re

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Proximité de la nature
Personnel agréable
Cons:
Chambres vieillottes
Besoin de rénovations

Categories

Cleanliness
7.54
Several reviews mentioned good cleanliness but also noted some areas needing renovation.
Service
8.51
Many guests commented positively on the warm and welcoming service received from the staff.
Location
8.55
The geographical situation for outdoor activities received favorable mentions, enhancing the score.
Room Quality
7
Some reviews noted issues with room conditions and old bathrooms.
Amenities
7.53
Amenities were seen as acceptable, though some were reported as in need of renewal.
Value for Money
7.99
Value for money was generally rated positively due to good pricing compared to the offerings.
Food and Beverage
8.04
Guests praised the good quality and variety of breakfast available.
Overall Experience
8.01
Overall, guests enjoyed their stays, with issues raised being relatively minor.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:13

Property Description

Mountain Retreat with Gourmet Dining and Spa

Surrounded by lush mountains, Hôtel L'Ecrin offers en suite rooms with garden terrace views and modern amenities. Gourmet Dining Experience awaits guests with a restaurant serving Creole and French delicacies. Start your day with Scenic Breakfasts on the terrace or in-room.

Indulge in relaxation at the Spa Centre featuring a hot tub and sauna, or join an excursion to the nearby Piton des Neiges Volcano. For nature enthusiasts, the Volcano Observatory is just steps away.

Book now to experience a tranquil mountain getaway with top-notch dining and rejuvenating spa facilities.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 152 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 7
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 8.01
S
Sautron • couple • re
7
2026-06-17 • via Nuitee
S
Sylvie • couple • re
10
Confortable,
Pros:

Le calme, la présence du personnel, l’amabilité du personnel. La chambre et le chauffage étaient nickel

2026-06-15 • via Nuitee
M
Marie • solo_traveller • re
10
Pros:

Les prestations autour comprenant l'hébergement très appréciables

Cons:

Insonorisation pas trop géniale

2026-06-15 • via Nuitee
E
Eric • couple • re
9
Sejour agreable a.refaire
Pros:

Petit dejeune copieux et endroit calme

2026-06-11 • via Nuitee
A
Alain • solo_traveller • re
8
2026-06-09 • via Nuitee
R
Rostane • couple • fr
8
2026-06-06 • via Nuitee
B
Beatrix • extended_group • lu
6
Wanderurlaub
Pros:

Wir wurden freundlich empfangen
Klimaanlage funktionierte einwandfrei

Cons:

Leider ist es feucht in den Zimmern .

2026-06-06 • via Nuitee
L
Laurent • solo_traveller • re
8
Pros:

* L'accueil, et l'engagement a trouver une solution du fait qu'on arrivait tard le soir.
* Petit déjeuner copieux en buffet.

2026-06-03 • via Nuitee
J
Joelle • solo_traveller • re
9
Pros:

L'emplacement, la literie et le petit déjeuner.

2026-06-03 • via Nuitee
C
Charles Andre • solo_traveller • re
9
2026-06-02 • via Nuitee
N
Niedzwiedzik • solo_traveller • pl
10
Pros:

A wonderful place on the GR R2 route, very friendly staff, tasty breakfasts, great restaurant on site.

2026-06-01 • via Nuitee
F
Fabiola • solo_traveller • re
9
Pros:

Le personnel est accueillant.

2026-05-31 • via Nuitee
D
Delphine • family_with_children • re
8
Pros:

Très bel espace, activités variées et gratuites appréciables: billard, ping-pong, mini golf, hammam et sauna!

2026-05-31 • via Nuitee
R
Rachel • couple • ch
8
2026-05-26 • via Nuitee
S
Sara • couple • re
9
2026-05-25 • via Nuitee
M
Marie Odile • solo_traveller • re
9
Pros:

Très bon accueil, chambre propre, lit confortable, il y faisait bon. Hôtel bien placé.

2026-05-24 • via Nuitee
C
Coralie • family_with_children • re
8
2026-05-21 • via Nuitee
M
M'DJAHIDI • couple • re
8
Belle découverte
Pros:

Bon accueil, bon petit déjeuner
Le restaurant également pour l’accueil et le repas
Emplacement pratique

2026-05-17 • via Nuitee
F
Francois • solo_traveller • fr
9
Pros:

Tout était bien, les chambres le cadre, et surtout le petit-déjeuner buffet avec œufs fromage, charcuterie, viennoiserie.
Petit déjeuner décrié dans certains guides touristiques sans aucune raison. Nous avons apprécié l'emplacement à proximité de la maison des volcans et la proximité d'accès au secteur des volcans ,

2026-05-17 • via Nuitee
S
Sylvie • solo_traveller • re
4
2026-05-17 • via Nuitee