Emporio Zacatecas

Hotels
•
Emporio Hotels
9.2 (395 reviews)
Avenida Hidalgo 703 Centro Historico , Zacatecas , MX
+52 492 925 6500

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking issues
Staff attitude concerns

Categories

Cleanliness
9.34
General sentiment of cleanliness being good, with mention of 'muy limpio'.
Service
9.31
The staff were described as friendly and attentive but had some complaints regarding serious attitude.
Location
9.85
Consistently praised as a great location to explore the city.
Room Quality
8.8
Room quality is generally good, but some issues with specific room setups.
Amenities
8.83
Amenities were mostly sufficient, though parking was mentioned as an issue.
Value for Money
9.29
Guests felt they received good value given the location and general quality.
Food and Beverage
8.84
Breakfast was accessible in terms of price, despite some complaints about service.
Overall Experience
9.31
Overall experiences were positive with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:01

Property Description

Luxury Hotel in the Heart of Zacatecas

Exceptional Accommodations and Services
Experience luxury at its finest in the heart of Zacatecas. Our hotel offers exceptional accommodations and services to make your stay unforgettable.

Ideal Location for Exploring
Located a stone's throw away from Zacatecas' main attractions, our hotel is the perfect base for exploring the city. Whether you want to visit historical sites, enjoy recreational activities, or conduct business, we've got you covered.

First-Class Amenities
Indulge in a range of first-class amenities during your stay. From personalized concierge services to a relaxing sauna, we ensure that your every need is met for a truly memorable experience.

Book your stay at Emporio Zacatecas now and elevate your travel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that children over 11 years old are considered adults.

When booking 10 rooms or more, different policies and additional supplements may apply:
Name of the guest of each room and a card will be requested to make the corresponding charge before the arrival date.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ZCL

Location

Guest Reviews

9.2
Based on 395 reviews
Cleanliness: 9.34
Service: 9.31
Location: 9.85
Room Quality: 8.8
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.31
Y
Yadira • couple • us
9
Not a good place to stay in the summer with no AC
Pros:

The location was great

Cons:

No AC and minifridge do not work

2026-09-19 • via Nuitee
M
Ma • family_with_children • us
10
2026-09-15 • via Nuitee
V
Victor Hugo • couple • mx
8
Pros:

El desayuno estubo delicioso.

Cons:

Las camas estan bastante duras

2026-09-14 • via Nuitee
L
Linda • couple • mx
9
Pros:

LA UBICACION ES EXCELENTE, EL HOTEL ES MUY BONITO

Cons:

NO HABIA SHAMPOO NI ACONDICIONADOR EN LA REGADERA

2026-09-11 • via Nuitee
J
Jorge • solo_traveller • mx
7
Buena ubicación pero descuidado el hotel
Pros:

La ubicación y las camas

Cons:

Alfombras sucias y muebles con polvo y baño sin ventilación y el refri no sirve

2026-09-08 • via Nuitee
J
Jorge • solo_traveller • mx
7
Pros:

Ubicación

Cons:

Alfombras sucias y muebles con polvo y baño sin ventilación y el refri no sirve

2026-09-08 • via Nuitee
C
Claudia • solo_traveller • mx
10
Cons:

Que cobren por el estacionamiento

2026-09-07 • via Nuitee
I
Isabel Guadalupe • couple • mx
8
2026-09-06 • via Nuitee
J
Jose • solo_traveller • mx
9
Pros:

La ubicacion

2026-09-01 • via Nuitee
D
Diana • solo_traveller • mx
9
Pros:

La ubicacion

2026-09-01 • via Nuitee
E
Emmanuel • solo_traveller • mx
10
2026-08-28 • via Nuitee
P
Peter • solo_traveller • mx
9
2026-08-28 • via Nuitee
I
IRMA • couple • us
9
2026-08-18 • via Nuitee
M
Mauricio • family_with_children • mx
9
Pros:

LA ATENCION DEL PERSONAL

2026-08-18 • via Nuitee
J
Juan Ramón • solo_traveller • mx
10
Pros:

las habitaciones y el buffet

2026-08-17 • via Nuitee
F
Fidel • solo_traveller • us
10
Pros:

Walking distance to most everything

2026-08-09 • via Nuitee
O
Oscar Rdz • solo_traveller • mx
9
Pros:

La ubicación

Cons:

Excelente el personal y las vistas desde la terraza

2026-08-08 • via Nuitee
M
Martin • solo_traveller • mx
9
2026-08-03 • via Nuitee
S
Saucedo • extended_group • mx
10
2026-08-02 • via Nuitee
J
Jesus • extended_group • us
10
Highly recommended
Pros:

Great service, very clean, very attentive staff. Location was very convient. Room temperatura was confortable, and no issues with noise levels even on busy live entertainment. Hotel recomended a tour “operadores Zacatecas” and it was great!

2026-07-25 • via Nuitee