Emporio Zacatecas

Hotels
•
Emporio Hotels
9.2 (379 reviews)
Avenida Hidalgo 703 Centro Historico , Zacatecas , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking issues
Staff attitude concerns

Categories

Cleanliness
9.34
General sentiment of cleanliness being good, with mention of 'muy limpio'.
Service
9.31
The staff were described as friendly and attentive but had some complaints regarding serious attitude.
Location
9.85
Consistently praised as a great location to explore the city.
Room Quality
8.8
Room quality is generally good, but some issues with specific room setups.
Amenities
8.83
Amenities were mostly sufficient, though parking was mentioned as an issue.
Value for Money
9.29
Guests felt they received good value given the location and general quality.
Food and Beverage
8.84
Breakfast was accessible in terms of price, despite some complaints about service.
Overall Experience
9.31
Overall experiences were positive with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:01

Property Description

Luxury Hotel in the Heart of Zacatecas

Exceptional Accommodations and Services
Experience luxury at its finest in the heart of Zacatecas. Our hotel offers exceptional accommodations and services to make your stay unforgettable.

Ideal Location for Exploring
Located a stone's throw away from Zacatecas' main attractions, our hotel is the perfect base for exploring the city. Whether you want to visit historical sites, enjoy recreational activities, or conduct business, we've got you covered.

First-Class Amenities
Indulge in a range of first-class amenities during your stay. From personalized concierge services to a relaxing sauna, we ensure that your every need is met for a truly memorable experience.

Book your stay at Emporio Zacatecas now and elevate your travel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that children over 11 years old are considered adults.

When booking 10 rooms or more, different policies and additional supplements may apply:
Name of the guest of each room and a card will be requested to make the corresponding charge before the arrival date.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ZCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 50 per day.

Location

Guest Reviews

9.2
Based on 379 reviews
Cleanliness: 9.34
Service: 9.31
Location: 9.85
Room Quality: 8.8
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.31
V
Valente • family_with_children • mx
8
2026-06-20 • via Nuitee
H
Hilda • solo_traveller • us
10
2026-06-20 • via Nuitee
M
Maria • extended_group • us
10
2026-06-18 • via Nuitee
M
Maximilian • solo_traveller • de
8
Incomprensible asignación de habitación
Pros:

Ubicación.

Cons:

Me asignaron una habitación bastante incómoda al fondo del pasillo, con una ventana diminuta en la esquina. El lavabo estaba afuera del baño y el espacio era muy reducido. No entiendo por qué, teniendo la oportunidad de causar una buena impresión y ganarse al cliente, asignan un cuarto con estas características cuando el hotel estaba completamente vacío...

2026-06-18 • via Nuitee
L
linda • extended_group • mx
9
Perfecta
Pros:

La ubicación es perfecta

Cons:

Que las maquinas de hielo no funcionan

2026-06-15 • via Nuitee
H
Hailey • solo_traveller • us
10
2026-06-11 • via Nuitee
A
Alejandro • solo_traveller • mx
9
Pros:

Ubicación

Cons:

Noservia aire acondicionado

2026-06-05 • via Nuitee
B
Brenda danoe • solo_traveller • mx
10
2026-06-01 • via Nuitee
G
Gustavo Escobar • couple • us
9
Great hotel 100% recomended
Pros:

Great stay, location, confort, staff and also the breakfasts in the hotel restaurant es really good lots of dishes to chose from.

Cons:

Nothing

2026-05-30 • via Nuitee
S
stephanie • extended_group • us
7
Great value, perfect location for a short stay.
Pros:

Hotel is in a great location and the staff are friendly

Cons:

Malfunctioning AC, slight bad odor

2026-05-28 • via Nuitee
M
Martinez • couple • us
10
2026-05-27 • via Nuitee
J
Jomanda • extended_group • mx
9
位置超棒,服務很棒,早餐也好吃
Pros:

位置超棒,服務很棒,早餐也好吃

Cons:

若有空調就更棒,大廳香氛味道有點重

2026-05-20 • via Nuitee
J
Jomanda • extended_group • mx
9
位置很棒,早餐也不錯,服務也很親切
Pros:

位置很棒,早餐也不錯,服務也很親切

Cons:

美中不足沒有空調

2026-05-20 • via Nuitee
D
D • solo_traveller • us
10
2026-05-14 • via Nuitee
I
Irma • solo_traveller • mx
10
2026-05-11 • via Nuitee
J
Jose Alexander • solo_traveller • es
10
2026-05-10 • via Nuitee
G
Gonzalez • couple • us
4
Pros:

Location is good and felt safe

Cons:

Food over priced. Hotel seemed dirty and staff not excited to have us there

2026-05-07 • via Nuitee
R
Rafael • couple • us
7
2026-05-06 • via Nuitee
H
Hector Eduardo • family_with_children • mx
10
Viaje familiar
Pros:

Viaje con la familia y la localizacion de hotel es de lo mejor, el personal muy atento a todo lo que se requirio

Cons:

Todo estuvo muy bien

2026-04-27 • via Nuitee
• family_with_children • mx
10
2026-04-26 • via Nuitee