Pedregal Palace

Hotels
7.6 (374 reviews)
Periférico Sur, 3487 Colonia San Jeronimo Lidice , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Tasty food
Cons:
Cleanliness issues
Noise from surroundings
Old facilities

Categories

Cleanliness
6.18
Several reviews indicate issues with cleanliness and maintenance, especially in bathrooms.
Service
8.65
The staff is described as very friendly and attentive across multiple reviews.
Location
8.69
The location is frequently mentioned as a strong positive aspect of the hotel.
Room Quality
6.64
Mixed sentiments on room quality; reports of issues with comforts and maintenance.
Amenities
7.67
Basic amenities are provided but some items like fans were missing; average sentiments.
Value for Money
7.13
Fair pricing mentioned, but overall quality does not seem to fully meet expectations.
Food and Beverage
8.18
Food quality is positively highlighted in several reviews.
Overall Experience
7.65
Generally pleasant experience despite some drawbacks, with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:13

Property Description

Modern Amenities and Comfortable Guestrooms
Experience a stay like no other at Pedregal Palace, where modern amenities and cozy guestrooms await you. Enjoy complimentary bottled water and unwind in comfort after a day of exploring Mexico City.

Convenient Location
Situated just a stone's throw away from downtown Mexico City and in close proximity to Perisur Shopping Mall, Pedregal Palace offers easy access to popular attractions like Six Flags Mexico and the National Autonomous University of Mexico. Don't miss out on exploring the vibrant Zona Rosa district.

Delightful Dining and Services
Indulge in a culinary journey at Pierre Restaurant, serving up delectable Mexican and international dishes, or sip on refreshing drinks at the Lobby Bar. With 24-hour room service, wireless internet, guest laundry facilities, and in-room coffeemakers, Pedregal Palace ensures a seamless and enjoyable stay.

Book now and elevate your Mexico City experience at Pedregal Palace!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for MXN 263 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 374 reviews
Cleanliness: 6.18
Service: 8.65
Location: 8.69
Room Quality: 6.64
Amenities: 7.67
Value for Money: 7.13
Food and Beverage: 8.18
Overall Experience: 7.65
K
Kryscel • solo_traveller • mx
10
Pros:

La ubicación muy buena hay muchas plazas y atracciones cerca

Cons:

Las instalaciones un poco antiguas y no sirve el jacuzzi .

2026-06-04 • via Nuitee
F
Fidel • solo_traveller • mx
1
Cons:

Que cancelaran una reservacion sin informar o sin comunicar por mail o por llamada

2026-06-03 • via Nuitee
V
Vargas • solo_traveller • mx
8
2026-06-03 • via Nuitee
V
Vargas • solo_traveller • mx
8
2026-06-03 • via Nuitee
M
Marcio • solo_traveller • hn
8
Para descansar muy bueno
Pros:

Muy limpio

Cons:

Algo oscuro falta iluminación

2026-05-24 • via Nuitee
M
mauro alberto • solo_traveller • mx
10
Pros:

Todo está muy bien

2026-05-14 • via Nuitee
D
Darío • family_with_children • mx
9
Pros:

Habitaciones muy limpias, excelente servicio en general.

Cons:

La Carta del restaurante es muy básica

2026-05-09 • via Nuitee
N
Noelia • couple • us
10
2026-05-05 • via Nuitee
J
jose raul • family_with_children • mx
8
buena en general a precio razonable
Cons:

El colchón de las camas

2026-05-04 • via Nuitee
A
Armand • solo_traveller • us
7
2026-05-01 • via Nuitee
V
Victor Perea Navarro • solo_traveller • mx
9
Pros:

Muy rica el agua para bañarse

Cons:

Los colchones para dormir están duros

2026-04-29 • via Nuitee
P
Piña jimenez • solo_traveller • mx
10
Pros:

La atención del personal.

Cons:

Un poco de ruido por las noches,

2026-04-19 • via Nuitee
M
MARIA DE LA LUZ • family_with_children • es
1
pesimo
Pros:

nada, sucio, incomodo, y pesimo

Cons:

limpieza sobre todo

2026-04-08 • via Nuitee
R
Roberto Carlos • solo_traveller • mx
9
Pude realizar mis actividades con seguridad, comodidad y tranquilidad.
Pros:

Es un buen lugar, no nuevo pero confortable, lo mejor su gente, desde el botones hasta la administración.

2026-04-06 • via Nuitee
E
Edith Bs • family_with_children • mx
6
Pesimo
Pros:

Ubicación

Cons:

Instalaciones en malas condiciones. Requiere mantenimiento y renovación. Toallas viejas, desgastadas

2026-03-31 • via Nuitee
A
Alma • family_with_children • us
1
I will never stay in it,\.
Pros:

I did not had breakfast

Cons:

It was dirty, the bathroom had mold, the pillows were like sleeping in a rock

2026-03-28 • via Nuitee
I
IRIS • family_with_children • mx
7
Hotel tradicional de ya bastantes años
Pros:

La ubicación

Cons:

Es un hotel pues tradicional y ya viejo en sus instalaciones .
No estaba disponible el gym
Plancha solo te la prestan 1 hora .
Hace frío en la habitación que me tocó , el acondicionado no funcionó .
No volveria a reservar ahí.

2026-03-25 • via Nuitee
A
Antonio • solo_traveller • mx
10
2026-03-25 • via Nuitee
J
Jorge • extended_group • mx
10
Todo excelente. Muy amables todos.
Pros:

Buen lugar para estar. Espacios cómodos y limpios.

Cons:

Todo muy bien. Solo arreglar pequeños detalles como el grifo del lavabo del baño estaba roto y la puerta del baño no cerraba bien. Pero eso no fue impedimento alguno solo es más carga para las chicas del aseo.

2026-03-24 • via Nuitee
J
Jorge • family_with_children • mx
10
Estancia cómoda
Pros:

Todo muy bien. Comido lugar para estar. Muy ameno.

Cons:

Pequeños problemas en el baño que se pudieran arreglar.

2026-03-24 • via Nuitee