SpringHill Suites Charlotte Southwest

Hotels
•
SpringHill Suites
8.9 (1260 reviews)
3950 Arco Corporate Drive , Charlotte , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Comfortable stay
Cons:
Inaccurate pricing
Rude service at breakfast
Security concerns with car

Categories

Cleanliness
8.89
Overall cleanliness was satisfactory according to multiple reviews.
Service
9.06
Staff was reported as friendly and accommodating, providing positive experiences.
Location
9.2
Multiple guests found the location very easy to find and convenient.
Room Quality
8.96
Rooms were described as beautiful and cozy.
Amenities
8.78
General amenities were mentioned as satisfactory, but with some room for improvement.
Value for Money
8.64
Value perceived as decent, though mixed feelings about pricing accuracy.
Food and Beverage
8.59
Breakfast received mixed reviews, with some positive and some negative feedback.
Overall Experience
9.06
Cumulatively, many guests enjoyed their stays despite some individual issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:55

Property Description

Luxurious Amenities
SpringHill Suites Charlotte Southwest boasts free bikes, an outdoor pool, a fitness center, and a bar for your enjoyment. The hotel's 3-star rating ensures top-notch service and comfort during your stay.

Convenient Facilities
Enjoy the convenience of a 24-hour front desk, a business center, and complimentary WiFi throughout the property. Rest assured, the hotel is allergy-free, catering to all guests' needs.

Ideal Location
Located just 9.1 km from Carowinds Amusement Park, this hotel offers easy access to popular attractions like Billy Graham Library and Mint Museum of Craft Design. Plus, being only 6 km from Charlotte Douglas International Airport makes travel a breeze.

Book your stay at SpringHill Suites Charlotte Southwest now for a delightful and stress-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 3.87 per day.

Location

Guest Reviews

8.9
Based on 1260 reviews
Cleanliness: 8.89
Service: 9.06
Location: 9.2
Room Quality: 8.96
Amenities: 8.78
Value for Money: 8.64
Food and Beverage: 8.59
Overall Experience: 9.06
D
Derreka • couple • us
6
Called the general manager and never called back
Pros:

Location

Cons:

My sheets on my bed was not clean

2026-06-13 • via Nuitee
N
nunez • couple • us
10
2026-06-12 • via Nuitee
J
Julia • solo_traveller • us
7
Pros:

We love the room, it's nice and very comfortable.

Cons:

The teenagers running amok and knocking on doors and the foot stomping until late at night.
The bathroom needs a smaller light by the toilet so you don't have to blind yourself getting up in the middle of the night or wake anyone else in the room from the lights.

2026-06-11 • via Nuitee
R
Reginald • solo_traveller • us
10
Pros:

Area was convenient

2026-06-11 • via Nuitee
C
Chelesa • couple • us
7
2026-06-09 • via Nuitee
S
Samone • couple • us
6
2026-06-08 • via Nuitee
S
Shameka • solo_traveller • us
9
2026-06-08 • via Nuitee
B
Brittany • couple • us
10
2026-06-07 • via Nuitee
B
Briana • solo_traveller • us
10
2026-06-06 • via Nuitee
O
Olivia • couple • us
10
quick trip
Pros:

it was easy to get into off the road

Cons:

every thing was good

2026-06-06 • via Nuitee
C
Crystal • solo_traveller • us
7
Pros:

The beds were really comfortable.

Cons:

The pool was closed during our stay.

2026-06-06 • via Nuitee
S
Simone • solo_traveller • us
10
2026-06-04 • via Nuitee
T
Tyquan • solo_traveller • us
10
2026-06-02 • via Nuitee
S
Shannon • extended_group • us
9
Pros:

Facility was clean and as expected.

Cons:

Front desk staff could be alittle more customer service oriented. By that I mean, they could get the next person in line and let them know they'll be right with them as they're finishing up admin task for prior customer. Acknowledge presence. With that being said, they weren't unprofessional or anything, but that's a tidbit to improve service.

2026-06-01 • via Nuitee
A
Aleayah • couple • us
10
Pros:

Very clean safe area felt at home ! 10 out of 10 and didn’t break my pockets loved the stores nearby

2026-05-30 • via Nuitee
R
Rahul • solo_traveller • us
8
Good location,good shopping nearby but 30 min in traffic to downtown
Pros:

Location is closer to shopping and restaurants. Its quiet in the evening after the shops close.

Cons:

Fire alarm goes off when it rains and the room was not clean. Also had requested a different room on the Hilton honors app and they switched to the previous assigned room when we reached the hotel. Upon request with the reception they could not accommodate the switch.

2026-05-29 • via Nuitee
W
Whitehead • solo_traveller • us
10
2026-05-29 • via Nuitee
S
Sophia • solo_traveller • us
10
Pros:

It's nice

Cons:

Nothing

2026-05-29 • via Nuitee
A
Amia • family_with_children • us
10
2026-05-25 • via Nuitee
D
Deko • couple • us
10
It a good place to stay very clean and comfy
Pros:

Everything it was good

2026-05-25 • via Nuitee