Niik Tulum

Hotels
9.4 (139 reviews)
Calle Ixchel Aldea Zama , Tulum , mx

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious rooms
Good breakfast options
Cons:
Issues with cleanliness
Problems regulating shower temperature
Some areas not well-lit at night

Categories

Cleanliness
8.3
Some concerns about cleanliness in the reviews, specifically regarding dirty facilities.
Service
10
The staff is often described as very helpful and attentive.
Location
9.27
Mentioned as good but noted some areas may not be well-lit at night.
Room Quality
9.81
Spacious and comfortable rooms are frequently highlighted in the reviews.
Amenities
8.76
Some amenities like kitchen facilities were reported to be lacking.
Value for Money
9.79
Generally good value, especially with positive experiences reported.
Food and Beverage
9.25
Breakfast is often praised, but there was an incident of missing breakfast service.
Overall Experience
10
Overall, many guests reported a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:37

Property Description

Luxurious Accommodation
Niik Tulum, a 4-star hotel in the heart of Tulum, offers elegantly designed air-conditioned rooms with free WiFi and private bathrooms. Some rooms even feature balconies for a breathtaking view.

Relaxation and Recreation
Guests can unwind in the hotel's garden, take a refreshing dip in the indoor pool, or soak up the sun on the terrace. The perfect way to rejuvenate after a day of exploring Tulum's attractions.

Culinary Delights
Indulge in authentic Mexican cuisine at the on-site restaurant, with a special vegetarian menu available upon request. The multilingual staff ensures a seamless stay, ready to assist in English, Spanish, or Italian.

Book your stay at Niik Tulum now and experience luxury and comfort in the heart of Tulum!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

9.4
Based on 139 reviews
Cleanliness: 8.3
Service: 10
Location: 9.27
Room Quality: 9.81
Amenities: 8.76
Value for Money: 9.79
Food and Beverage: 9.25
Overall Experience: 10
P
paul • solo_traveller • be
1
Kakkerlakken
Pros:

Dat we er binnen het half uur terug buiten waren.

Cons:

We kregen 3 kamers te zien, onder de bedden, in de kasten, achter de gordijnen, lag het bezaaid met dode kakkerlakken.
De receptionist gaf toe dat er recent verdelging was gebeurd, blijkbaar was er nadien nauwelijks gepoetst.
We hebben ons geld terug gevraagd en zijn naar een ander hotel gereden.

2026-05-13 • via Nuitee
G
Gwennaël • family_with_children • be
9
2026-05-08 • via Nuitee
J
Jean-François • solo_traveller • fr
9
Pros:

Amabilité du Personnel, hotel style moderne,
restaurant continue à l'hôtel ( un peu cher toutefois ) , parking devant l'hotel

Cons:

Rien

2026-04-28 • via Nuitee
M
marcel • solo_traveller • fr
9
Pros:

Super petit déjeuner.
Chambre tout confort.
Ne pas choisir la petite chambre si plus de 1 personne, trop petite.

Cons:

La petite chambre ( switch pour une plus grande,)
L'éloignement du centre, ( 5 minutes en voiture, mais trop loin à pied)

2026-04-27 • via Nuitee
E
Emilio • couple • cl
7
2026-04-15 • via Nuitee
A
Andrzej • solo_traveller • pl
9
2026-04-06 • via Nuitee
S
Stefano • couple • it
9
2026-03-20 • via Nuitee
S
sandrine • couple • fr
8
Bel endroit
Pros:

L emplacement au calme

Cons:

Le lit très inconfortable

2026-03-15 • via Nuitee
M
Marlena • family_with_children • pl
10
2026-03-05 • via Nuitee
T
Tim • couple • de
7
nettes kleines Hotel, Preis Leistung in Ordnung
Pros:

sehr ruhige und eigentlich sehr schöne Anlage

Cons:

leider scheint die Pflege der Anlage etwas zu leiden

2026-03-01 • via Nuitee
F
Fabezo • family_with_children • ch
8
Pros:

Ruhiges und gemütliches Hotel mit Innenhof. Rund ums,Hotel gibt es ein paar gute Restaurants.

Cons:

Das Hotel liegt entfernt vom Zentrum. Am Besten ist man mit dem Auto unterwegs.

2026-02-22 • via Nuitee
A
Anna • couple • it
8
Pros:

struttura molto bella e in un’area tranquilla

Cons:

non ci hanno rifatto la camera il giorno dopo

2026-02-09 • via Nuitee
F
Frankie • family_with_children • us
10
Pros:

Nice clean Hotel

2026-01-28 • via Nuitee
W
William • couple • us
10
2026-01-25 • via Nuitee
P
Patricio • family_with_children • ar
8
Adea Zamma
Pros:

Su personal, desde el desayuno a la recepción todos muy serviciales.
El desayuno es completo y un horario amplio.
La habitación grande, con microondas, refrigerador y pileta de cocina.
Lugar suficiente para estacionar los coches. Tienen bicicletas de alquiler, MX300 las 24 hs, andando 20 minutos se llega a la playa. El precio acorde con lo que buscábamos.

Cons:

Buscábamos un hotel a precio razonable, con desayuno y con cocina (en este caso microondas). Cumplió nuestras expectativas pero tiene muchos aspectos a mejorar. A pesar de ser bastante nuevo parece que se hubiera terminado con materiales baratos, la habitación es grande y falta decoración. Está sobre una calle que durante la tarde/noche puede ser ruidosa. Cuando llegamos no funcionaba el secador de cabello, el microondas, las toallas parecian sucias, solo había dos, no teníamos perchas para colgar la ropa, solo un vaso, ningún cubierto ni tazas, el agua de la piscina es fría, hay una terraza desaprovechada, en síntesis, tiene mucho potencial para mejorar.

2026-01-17 • via Nuitee
A
Adrián • family_with_children • ar
5
Pros:

La ubicación

Cons:

Me alojé en un estudio, o habitación de un solo ambiente. El sanitario se encuentra detrás de una pared. No tiene puerta. El desayuno escaso.

2026-01-09 • via Nuitee
S
Serena • extended_group • it
8
Consigliato se si ha auto per spostarsi
Pros:

Colazione buona, camere spaziose, luminose e curate

Cons:

Musica nel bar di fianco all’hotel, posizione non comoda per il centro di Tulum (auto necessaria)

2026-01-09 • via Nuitee
M
Maria Teresa • family_with_children • de
8
Pros:

Todo estaba muy bien, el personal muy amable y la ubicacion optimal.
Muchas gracias

Cons:

El Internet no funciona bien.

2026-01-08 • via Nuitee
M
Mert • family_with_children • de
4
Pros:

An sich eine coole Anlage und Parkplätze sind vorhanden. Frühstück ist ziemlich gut und quasi A la carte. Das Personal war freundlich und hilfsbereit

Cons:

Man ist von allem recht weit entfernt und die Zimmer sind sehr runtergekommen. Man fühlt sich nicht wohl und dir Zimmer sind extrem klein. Sauber ist es wirklich nicht ... Eher Hostel Feeling

2026-01-07 • via Nuitee
A
anna • couple • it
7
Bella camera, buona posizione e colazione. Non un 4 stelle.
Pros:

Location e camera spaziosa, ottima colazione.

Cons:

Wifi andava e veniva e le aree comuni sono davvero disastrate, avrebbero bisogno di un total make up.

2026-01-07 • via Nuitee