Chester Inn & Suites

Hotels
6.8 (336 reviews)
11440 Chester Road , Sharonville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Rooms were clean in some instances
Cons:
Poor service and responsiveness
Dirty conditions and unpleasant odors
Lack of food options and amenities

Categories

Cleanliness
5.08
Multiple mentions of dirty rooms, dirty carpets, and unpleasant odors.
Service
6.05
Frequent complaints about lack of service and responsiveness from staff.
Location
10
Positive comments about the convenient location.
Room Quality
7.04
Some critiques regarding room maintenance; however, some rooms were considered acceptable.
Amenities
6.07
Lack of basic amenities such as breakfast and poor functionality of facilities.
Value for Money
8.03
Comments indicate varying perceptions of value considering the hotel costs.
Food and Beverage
5.08
Lack of food options and complaints regarding breakfast availability.
Overall Experience
7.07
General dissatisfaction across multiple reviews leading to negative overall sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:50

Property Description

Convenient Location
Located just 1 mile off Interstate 75 and a short drive from Cincinnati city centre, Fairfield Inn & Suites Cincinnati North/Sharonville offers easy access to both the highway and local attractions.

Relaxing Amenities
Unwind in the indoor pool or enjoy in-room entertainment with flat-screen TVs and free Wi-Fi. The hotel rooms also feature convenient amenities like refrigerators and work desks.

Entertainment Options
Adjacent to the Coco Key Indoor Water Resort and offering tickets, guests can enjoy a fun-filled day without leaving the hotel premises. Plus, with King's Island amusement park only 14 miles away, endless entertainment awaits.

Experience comfort and convenience at Fairfield Inn & Suites Cincinnati North/Sharonville. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.8
Based on 336 reviews
Cleanliness: 5.08
Service: 6.05
Location: 10
Room Quality: 7.04
Amenities: 6.07
Value for Money: 8.03
Food and Beverage: 5.08
Overall Experience: 7.07
T
Tawana couple us
1
Will not recommend or book here again!
Pros:

Check your account for your refund! They will find any and everything to try to keep it.

Cons:

Staff’s attitude when calling to ask questions as to why I didn’t receive my full deposit back.

2026-07-03 via Nuitee
D
Dan solo_traveller us
7
Cons:

Swimming pool was not working

2026-06-22 via Nuitee
J
Jordan extended_group us
7
2026-06-17 via Nuitee
C
Cramer family_with_children us
1
I just wanted to lay my head until I consumed my driving but horrible. My family and I couldn’t eve.
Pros:

I got a non smoking doom and the hallway smelled like smoke.

Cons:

The place is not secure. The back door remains open.

2026-06-05 via Nuitee
V
Veronica family_with_children us
9
Overall it was comfortable and affordable.
Pros:

The location and the cleanliness.

Cons:

No microwave in the room and no continental breakfast.

2026-05-18 via Nuitee
H
Hehe solo_traveller us
9
Pros:

It was nice. Beautiful common area

2026-04-20 via Nuitee
A
Autumn couple us
6
Very nice location. Just need to clean the room a little better.
Pros:

It was a short Walk to the sharonville convention center and had several restraunts around. The front desk staff was very nice.

Cons:

The room wasn’t the cleanest. There was hair in the bathtub.

2026-03-26 via Nuitee
G
Gary family_with_children us
4
Staying somewhere else next year
Pros:

Location

Cons:

Needs updates and more monitoring of drug use. Carpets were nasty and elevator needs repairs. Staff needs a better attitudes

2026-03-22 via Nuitee
R
Roger family_with_children us
7
Pros:

No breakfast served, in room no tea cup & boiling kettle

2026-02-11 via Nuitee
J
Jove family_with_children us
1
Unsanitary, unsafe, and poorly managed - absolutely not suitable for families for anyone!!
Pros:

Nothing.

Cons:

I had to switch rooms twice, staying in three different rooms in one night due to severe cleanliness and maintenance issues. Every room was dirty, with trash, filthy bathrooms, stained headboards, hair near the tub, roaches (dead and alive), and appliances barely working. One room had a broken door lock, which felt unsafe, especially while staying with my two small children. Management and staff were disrespectful, and I was even threatened by the manager with not receiving a refund if I left a review.

2026-02-09 via Nuitee
L
Lakisa couple us
8
It was doable for the price!
Cons:

No food selection or service

2026-01-20 via Nuitee
A
Anita family_with_children us
9
Pros:

The hotel does not offer any breakfast. The location was very convenient.

2026-01-20 via Nuitee
F
Felice couple us
4
Not somewhere I would stay again
Pros:

The location

Cons:

They no longer have free breakfast the place was run down needs to be updated outside side door smelled like urine food on floors

2026-01-19 via Nuitee
W
Walter couple us
10
2026-01-19 via Nuitee
G
Gretchen couple us
2
Terrible
Pros:

No breakfast served

Cons:

If the room had been ready to be rented we checked in and Tv's didnt work no shower curtain lights bulbs needed changed. Pool was not clean and unusable

2026-01-19 via Nuitee
A
Aarin solo_traveller us
1
Very dirty and no breakfast or coffee
Pros:

Location

Cons:

Really dirty and low class

2026-01-19 via Nuitee
M
Meagan family_with_children us
10
2026-01-14 via Nuitee
H
Hope family_with_children us
1
2025-12-16 via Nuitee
G
Gary extended_group us
10
2025-11-08 via Nuitee
A
Alicia
8
Pros:

Overall it was an good room for an weekend stay anything longer probably not it was very clean besides the tub needing to be cleaned more & bed was super comfortable

2025-10-12 via Nuitee