St. Louis Union Station Hotel, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
8.2 (947 reviews)
1820 Market Street , Saint Louis , us
+1 314-231-1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Amazing staff
Good location
Multiple food options
Cons:
Cleanliness issues
Overpriced stay without breakfast
Limited room service menu

Categories

Cleanliness
6.38
The cleanliness of the bathroom was unacceptable; specific issues with tub/shower cleanliness.
Service
9.35
The staff was amazing, an incredible hotel service experience noted in multiple reviews.
Location
9.39
Located close to union station and attractions; many positive mentions.
Room Quality
7.84
Comfortable room but noted issues with slow shower drain and broken fridge housing.
Amenities
8.87
Incredible facility with many options and activities available for families.
Value for Money
6.83
Overpriced for the amenities and breakfast availability; additional costs noted.
Food and Beverage
8.38
Food was specifically praised but limited menu choices for room service during late hours.
Overall Experience
8.55
Positive experience overall, with a few mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:04

Property Description

Historic Charm and Modern Comforts

Luxurious Accommodations: Enjoy a blend of 19th-century charm and modern amenities in every room, including free Wi-Fi and a 37-inch flat-screen TV.

Fine Dining and Relaxation: Indulge in upscale American cuisine at the Station Grille Restaurant, unwind with cocktails at the Grand Hall Lounge, and grab a bite at Einstein Bros Bagels.

Leisure and Convenience: Take a dip in the outdoor pool, stay active at the fitness centre, and stay productive at the 24-hour business centre. Explore nearby attractions like the iconic St. Louis Gateway Arch and Busch Stadium.

Experience a perfect blend of history and luxury at St. Louis Union Station Hotel. Book now for an unforgettable stay!

Important information:

Guests must be 21 years of age or older to check in and must be staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 947 reviews
Cleanliness: 6.38
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 6.83
Food and Beverage: 8.38
Overall Experience: 8.55
I
Iona • solo_traveller • us
10
Pros:

The front desk staff (Mary and her supervisor I think) on the night shift are amazing. They helped figure out a stressful situation at check in when I was very tired at 1am. Mary was very kind and calming. I appreciate them both.

2026-08-27 • via Nuitee
L
Lisa • solo_traveller • us
1
A very poor experience I will never do again
Pros:

Nothing

Cons:

Room was filthy.
Front desk staff was ignorant to what was going on.

2026-08-25 • via Nuitee
D
Dianna • family_with_children • us
10
Pros:

The room was good. The property and the surrounding area was awsome.

Cons:

The over night parking fee was a bit much.

2026-08-23 • via Nuitee
D
Dogan • solo_traveller • us
8
Walk into the history of the Guilded age and just imagine!!
Pros:

Andrew was a great ambassador to your facility…give him a raise!!! The history behind the train station is fascinating. The Lobby with the light/laser show was awesome. The aquarium was very nice And the pond and old railway tracks just added to the experience.

Cons:

There were a few things that could have been done better but very minimal so no need to state. You stay there for the mystic.

2026-08-23 • via Nuitee
D
Debbie • couple • us
5
When I pay $200 for a place to stay I expect it to be at least as clean as my own home; it wasn't.
Pros:

comfortable bed and temperature
good location

Cons:

visible mildew under the rim of the toilet
mildew in bath/shower
parking (wasn't given the option of finding parking on my own)

2026-08-23 • via Nuitee
B
Brianna • extended_group • us
8
2026-08-22 • via Nuitee
A
Angela • solo_traveller • us
3
2026-08-18 • via Nuitee
P
Paul • couple • gb
6
2026-08-13 • via Nuitee
S
Samara • solo_traveller • us
5
Just ok, entirely too expensive for what you get in regard to the room.
Pros:

Location

Cons:

Room. Needs major renovations.

2026-08-11 • via Nuitee
K
Kacie • family_with_children • us
10
2026-08-10 • via Nuitee
D
Debbie • solo_traveller • us
8
2026-08-07 • via Nuitee
S
Sam • couple • us
10
2026-08-05 • via Nuitee
M
Marin • family_with_children • us
4
Never again!
Pros:

The room was neat and clean once we were able to finally get in!

Cons:

Our room's stated check-in time was 4:00 p.m. We arrived just before 4:00 p.m. and checked in, but were told our room was not ready. We were unable to access our room until after 5:00 p.m., more than an hour after the advertised check-in time.

When we returned to get our room key, we were repeatedly told that we had not checked in. The person who had completed the check-in process was holding seats at an event, but the other member of our party, who had been present during check-in, was at the front desk. Despite explaining the situation, the staff insisted that the person who checked in had to be present.

Only after the front desk employee who had originally checked us in confirmed that we had, in fact, already checked in did the other two front desk employees allow us access to our room. The entire interaction felt unnecessary, confrontational, and harassing. Combined with the delayed room availability, it created a very frustrating start to our stay.

2026-08-04 • via Nuitee
C
Cinar • solo_traveller • us
10
2026-08-03 • via Nuitee
C
Cinar • couple • us
10
2026-08-03 • via Nuitee
F
Ferenc • family_with_children • us
9
2026-07-25 • via Nuitee
H
Harrell • family_with_children • us
5
It was good for one night, disappointed in the cleanliness because I was looking forward to staying there
Pros:

The property it self was beautiful!

Cons:

I paid more than what my booking amount was plus the valet. My booking was 355 plus 50 valet but I ended up paying 426$ altogether. Not too much more, but still.

When we got to our room, there was a used towel in the bathroom hanging on the shower curtain rod and there was hair around the bathroom still. Kind of disappointed with the amount I paid for one night.

2026-07-23 • via Nuitee
B
brittany • solo_traveller • us
10
2026-07-23 • via Nuitee
P
Peggy • extended_group • us
10
2026-07-23 • via Nuitee
C
Consuela • solo_traveller • us
10
Pros:

I loved how clean the hotel was and how beautiful the environment was. The staff were kind and attentive and housekeeping staff were kind and helpful.

2026-07-23 • via Nuitee