Mandarin Oriental, Munich

Hotels
Mandarin Oriental
9.4 (270 reviews)
Neuturmstrasse 1 , Munich , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Luxurious accommodations
Cons:
Small gym
Limited amenities

Categories

Cleanliness
9.38
Housekeeping department is hardworking and does a fabulous job.
Service
9.85
The customer service at the Mandarin Oriental was above and beyond.
Location
9.79
Fantastic location in the heart of the city.
Room Quality
9.34
Beautiful room with plenty of space.
Amenities
8.37
The gym is extremely small, and the amenities could be improved.
Value for Money
9.13
A wonderful choice for those who prioritize luxury and service.
Food and Beverage
9.58
Breakfast buffet is probably the greatest ever known to man.
Overall Experience
9.75
Excellent experience from start to finish, very memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 16:47

Property Description

Luxurious Accommodations
Experience the perfect blend of Oriental elegance and German charm in the spacious rooms and suites at Mandarin Oriental, Munich. Enjoy top-notch amenities such as Samsung entertainment systems, a free minibar, and luxurious marble bathrooms stocked with high-quality toiletries.

Culinary Excellence
Indulge in a culinary journey at Matsuhisa, Munich, where celebrity chef Nobu Matsuhisa's Japanese-Peruvian creations await. The Lounge offers a relaxing ambiance for afternoon tea, cake specialties, and international cuisine for all-day dining.

Wellness and Recreation
Unwind in style at the hotel's terrace boasting a 360-degree city view, perfect for enjoying summer snacks and drinks. Rejuvenate body and mind at the Turkish steam bath, Finnish sauna, fully-equipped fitness center, and modern exercise room.

Book your stay at Mandarin Oriental, Munich now and elevate your Munich experience to unparalleled heights!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUC

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 40 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 270 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.79
Room Quality: 9.34
Amenities: 8.37
Value for Money: 9.13
Food and Beverage: 9.58
Overall Experience: 9.75
R
Reiner solo_traveller de
5
2026-05-27 via Nuitee
L
LUC solo_traveller be
10
A home away from home.
Pros:

The personal attention

2026-05-26 via Nuitee
D
Dovlet solo_traveller gb
8
2026-05-25 via Nuitee
A
Abel couple ar
9
Pros:

Todo

Cons:

Nada

2026-05-20 via Nuitee
H
huang family_with_children gb
9
2026-05-17 via Nuitee
C
Claus couple de
8
2026-05-16 via Nuitee
S
Sead family_with_children ch
6
2026-05-13 via Nuitee
A
Arnaldsson couple is
10
2026-05-10 via Nuitee
A
Andrew solo_traveller gb
9
2026-05-09 via Nuitee
B
Brian couple ie
8
Very nice
Pros:

Almost everything

Cons:

Building work next door and work starting at 7.30 am , also the swimming pool on roof was was like a large bath , picture on booking. Com misleading

2026-05-05 via Nuitee
O
O6800RPpeterr Family Sofia, Sofia Region
10
Beautiful Property in Central Munich
Pros:

We had an amazing stay at the hotel from start to finish. The entire team went out of their way to make us feel at home throughout our stay.

We arrived quite early, so we started the day with coffee and croissants while waiting, and to our surprise, our room was ready almost immediately. The room was spacious and comfortable, and the included minibar was a fantastic touch.

Breakfast was another highlight of our stay. There was a great variety of delicious food, and everything was plentiful and well prepared.

The lounge was another beautiful part of the hotel. The food was delicious, and the live pianist created an amazing atmosphere that made the experience even more special.

2026-05-04 via Tripadvisor
M
mehmet family_with_children tr
9
2026-05-03 via Nuitee
N
natanedelsburg Friends getaway New York City, New York
10
Perfect weekend in Munich, hotel is the best!
Pros:

Amazing experience visiting Munich. The hotel staff went above and beyond in general and to fix a few small things. Highly recommend. The location is amazing too.

2026-04-27 via Tripadvisor
H
hiltontribe Couples
10
Wonderful Stay
Pros:

My wife and I had a most enjoyable and rewarding stay at the MO Munich! We could not have been more pleased with the welcome, accommodations and service received. Every member of the MO team was focused on a positive guest experience. Troy, Johann, Lilly and others were so helpful. Thank You!

2026-04-26 via Tripadvisor
L
Lars couple de
9
2026-04-20 via Nuitee
D
Denis couple au
10
Satisfied
Pros:

Quality wise the hotel is the best choice in Munich. Incredible great staff. Clean beautiful common area and room

2026-04-19 via Nuitee
S
Sybille couple de
7
2026-04-16 via Nuitee
Z
Z95ARrafaelm Couples
6
Most haircut ever, recommended by Concierge.
Pros:

Hotel is ok, but I asked concierge help with finding a great place for a haircut (I especially asked for a great place, looking for something special) and he recommended the hotel place, called Amor Fou. I literally had the worst haircut in my life, place is terrible, it is a store with a small place for haircuts, lady who "took care" of me was more preoccupied with trying to sell clothes to people and kept yelling at employees while doing my hair, the really truly gave me a haircut even a ten year old would have done better, ridiculous she calls herself a coiffeur. it is a shame that concierge was so unprofessional as to recommend this terrible place, Mandarin Oriental should close that place as it really should not be inside their hotel, let alone recommend it, AVOID AT ALL COSTS!!

2026-04-13 via Tripadvisor
M
Meera couple ae
10
2026-04-10 via Nuitee
R
Robert family_with_children gb
10
2026-04-07 via Nuitee