St George Hotel Rochester-Chatham

Hotels
8 (1731 reviews)
7-8 New Road Av , Chatham , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Bar
Golf course
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.09
Multiple mentions of cleanliness issues in rooms, specifically dampness and general uncleanliness reported.
Service
8.06
There were some staff issues mentioned, but also positive remarks for certain staff members, providing a mixed sentiment.
Location
10
Location described as great, especially noted proximity to transport.
Room Quality
7.1
Several complaints regarding heating and noise, affecting comfort negatively.
Amenities
8.05
Adequate amenities but had issues such as non-functional jets in bath and lack of service at the bar.
Value for Money
9.08
Value assessed against price; issues noted, but overall considered satisfactory.
Food and Beverage
7.04
Complaints regarding breakfast quality and service, affecting overall satisfaction.
Overall Experience
8.59
Overall experience marked by both positive and negative aspects, leading to a balanced perspective.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:33

Property Description

Modern Accommodation with River Views
Experience modern bedrooms with scenic river views at St George Hotel. Each room is equipped with a TV, radio, and telephone for your convenience. The en-suite bathrooms provide a touch of luxury during your stay.

Convenient Location with Free Parking and Wi-Fi
Located just a 5-minute walk from Chatham Railway Station, St George Hotel offers free high-speed Wi-Fi throughout the property. With the added benefit of free parking (please note height restrictions), exploring the nearby Diggerland Theme Park or hopping on a high-speed train to central London is hassle-free.

Family-Run Hotel with On-Site Dining and Entertainment
Indulge in the traditional restaurant's cuisine, unwind at the bar with a games room, and enjoy the personalized service of a family-run establishment. With a prime location between Chatham and Rochester Railway Stations, St George Hotel is the ideal choice for your next getaway.

Book your stay at St George Hotel now for a memorable experience!

Important information:

Please note that parking permits are required for free onsite parking, please register your number plate at reception upon arrival.

Please be aware that at certain times the hotel may host weddings, events and parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 1731 reviews
Cleanliness: 6.09
Service: 8.06
Location: 10
Room Quality: 7.1
Amenities: 8.05
Value for Money: 9.08
Food and Beverage: 7.04
Overall Experience: 8.59
P
Peter solo_traveller gb
5
Pros:

The bed was very comfortable and I slept well.
The view of the river was nice.
The location was very good for me. Everything I needed was within walking distance.

Cons:

The shower was useless. The bathroom is in need of up grading.
No toiletries were on offer.
The room itself is in need of redecorating.

2026-08-22 via Nuitee
A
Anna Maria solo_traveller it
5
È andata bene così!
Pros:

Reception disponibile

Cons:

Pulizia globale
Rifare letto -Pulire il bagno ogni di

2026-08-22 via Nuitee
M
Marianne solo_traveller gb
1
Grubby, in need of repair and disappointing.
Pros:

Bed linen and towels were clean. Beds comfortable. Croissant at breakfast was good.

Cons:

Both my friends had problems with the showers, one with water either too hot or too cold but you couldn't mix it. The other leaked from the hose. Our rooms were not really clean with bits and fluff. The basin was cracked, taps needed mending, windowsill crumbling paint, one of my lights didn't work. The toaster caught fire and the toast wouldn't eject, the employee wasn't interested and didn't help or replace it.

2026-08-22 via Nuitee
D
Dacres solo_traveller gb
5
Pros:

Leaving

Cons:

The noisy toilet uncomfortable bed car park location

2026-08-22 via Nuitee
L
Luke solo_traveller gb
8
2026-08-22 via Nuitee
D
Dylan solo_traveller gb
7
Pros:

Good price
Clean room

2026-08-20 via Nuitee
W
Waters couple gb
10
2026-08-20 via Nuitee
B
Bienkowski solo_traveller gb
10
Pros:

Nice room.easy to find pleasant staff

2026-08-20 via Nuitee
C
Carrie couple gb
2
Disgusted
Pros:

The bed was comfortable

Cons:

After a long journey, on arrival there was not a member of staff available to book in and the auto booking screen did not work, we waited almost 10 minutes to be booked in. Car park not in use so had to use a different carpark, which was free but had very steep shabby steps to climb up to the hotel. The room was very bleak, no character and decor was very grey and dingy, also, shower curtain pole was covered in rust and mould around the edge of the bath. Now the continental breakfast... consisted of , if you eat any of it, cold boiled egg, cereal, toast, croissants , cheap watery yoghurt, pre-packed sweaty cheddar or red leceister . A couple came in and cleared the breakfast bar of everything except cereals and toast and then left ! When we did see a member of staff the other patrons were told that the croissant were ordered in and there would not be any more available and that they could not boil any more eggs. Plenty of people left hungry and disappointed. On check out the staff were still very ellusive so put our keys behind reception and left.

2026-08-18 via Nuitee
S
SCOTT couple gb
7
Reasonable, when you consider the price
Pros:

very reasonable price, good location, bed was comfortable

Cons:

The shower hose needs to be replaced, it leaks and has come to the end of its life

2026-08-18 via Nuitee
A
Andy solo_traveller gb
6
Okay
Pros:

Cheap and cheerful..and last min

Cons:

That's the hardest bed I've ever slept on
Had to sleep on top of three pillows to feel comfortable

2026-08-17 via Nuitee
D
Dean couple gb
3
Bed was comfy but wouldn’t go back
Pros:

Bed was comfy and bath was massive

Cons:

There was no hot food even though they have a menu online and breakfast is continental. No fried breakfast, bread was stale counters where dirty and we was first in there. Lift didn’t work to floor 3.. days they have food hygiene of 5 but must be from a long time ago..

2026-08-17 via Nuitee
E
Emeka solo_traveller gb
6
2026-08-17 via Nuitee
T
Tadas solo_traveller lt
7
Pros:

Loved proper price for comfortable bed

Cons:

Did not like very lazy barman's attitude to job quality who served breakfast in basement.

2026-08-16 via Nuitee
A
amandabP2334DJ Business
4
Poor visit
Pros:

Stayed for 1 night due to work. Website states restaurant and parking on site. This is not the case. Parking was down a rather poor area with 3 flights of steep external steps up a narrow walk way to get back to the hotel. Being a single lady travelling I felt unsafe. I then had to walk through this poor area to find an evening meal with no luck. The area is very deprived with shops boarded up and broken glass on the walkways. My initial thought was im not staying however as work had paid I had no choice but to stay. The corridors to the room were dark mould in places with old bedding in the corridors which the cleaners had not removed. The fire exit was drafty and full.of mould and holes so was not safe. The breakfast was supposed to be a buffet with hot option, however what was laid on was self service toast, (no serving tongs) croissant uncovered, hard boiled eggs, yoghurt and cheese out in open which meant they had got warm, cereal in dispensers which looked old. The overall hygiene was poor.
The only positive was the room was clean, large with an amazing shower. The hotel has potential but its been left in a poor state.

2026-08-15 via Tripadvisor
I
IAN couple gb
2
bad
Pros:

location

Cons:

everything else especialy the breakfast

2026-08-15 via Nuitee
S
Sylvie solo_traveller fr
8
2026-08-14 via Nuitee
A
Alan solo_traveller gb
10
Pros:

Staff excellent. Room was nice

2026-08-14 via Nuitee
K
karen solo_traveller gb
10
Pros:

Quiet and peaceful

Cons:

Nothing

2026-08-14 via Nuitee
V
vivien couple gb
6
Really good but disappointing because no breakfast to cater for gluten free(celiac)
Pros:

Clean

Cons:

No gluten free breakfast all apart from a small yogurt

2026-08-13 via Nuitee