St George Hotel Rochester-Chatham

Hotels
8 (1632 reviews)
7-8 New Road Av , Chatham , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Bar
Golf course
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.09
Multiple mentions of cleanliness issues in rooms, specifically dampness and general uncleanliness reported.
Service
8.06
There were some staff issues mentioned, but also positive remarks for certain staff members, providing a mixed sentiment.
Location
10
Location described as great, especially noted proximity to transport.
Room Quality
7.1
Several complaints regarding heating and noise, affecting comfort negatively.
Amenities
8.05
Adequate amenities but had issues such as non-functional jets in bath and lack of service at the bar.
Value for Money
9.08
Value assessed against price; issues noted, but overall considered satisfactory.
Food and Beverage
7.04
Complaints regarding breakfast quality and service, affecting overall satisfaction.
Overall Experience
8.59
Overall experience marked by both positive and negative aspects, leading to a balanced perspective.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:33

Property Description

Modern Accommodation with River Views
Experience modern bedrooms with scenic river views at St George Hotel. Each room is equipped with a TV, radio, and telephone for your convenience. The en-suite bathrooms provide a touch of luxury during your stay.

Convenient Location with Free Parking and Wi-Fi
Located just a 5-minute walk from Chatham Railway Station, St George Hotel offers free high-speed Wi-Fi throughout the property. With the added benefit of free parking (please note height restrictions), exploring the nearby Diggerland Theme Park or hopping on a high-speed train to central London is hassle-free.

Family-Run Hotel with On-Site Dining and Entertainment
Indulge in the traditional restaurant's cuisine, unwind at the bar with a games room, and enjoy the personalized service of a family-run establishment. With a prime location between Chatham and Rochester Railway Stations, St George Hotel is the ideal choice for your next getaway.

Book your stay at St George Hotel now for a memorable experience!

Important information:

Please note that parking permits are required for free onsite parking, please register your number plate at reception upon arrival.

Please be aware that at certain times the hotel may host weddings, events and parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 12 years old and over stay for £15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1632 reviews
Cleanliness: 6.09
Service: 8.06
Location: 10
Room Quality: 7.1
Amenities: 8.05
Value for Money: 9.08
Food and Beverage: 7.04
Overall Experience: 8.59
R
Rhiannon family_with_children gb
2
Utterly dissappointed with how our request was met. Had to leave to find another hotel.
2026-07-04 via Nuitee
R
Richard & Carole solo_traveller gb
3
Avoid
Pros:

The receptionist was a nice guy and very helpful. The view from our room over the river was lovely, and the hotel was a short walk into Chatham.

Cons:

I imagine in its day this was a great hotel, but now firmly at the budget end. The property was in dire need of a facelift. The double bed, a split divan, had collapsed at one end. The room felt grubby and unloved. For some reason, the cold tap ran really hot until the cold made it through the pipe, very confusing. There was no sink plug in the bathroom. Breakfast was, oh dear! Stale croissants, stale chocolate muffins, toaster burnt one side of the toast, only two yoghourts, coffee so weak it was almost transparent. For the money a travelodge would be a better bet.

2026-07-04 via Nuitee
M
Maxine solo_traveller gb
7
Pleasantly surprised, great value for money
Pros:

Great value for money, nice bar area, lovely view from my room. Lovely towels and bedding. Free parking a bonus, quiet room. The industrial look was nice in the bathroom.

Cons:

Slight old smell in the corridors, paintwork tired and in need of an update. Had trouble turning shower on and off. But not a real issue.

2026-07-04 via Nuitee
B
Bolanle solo_traveller gb
7
Pros:

The rooms size and layout plus the view

Cons:

The location

2026-07-04 via Nuitee
H
Haley solo_traveller gb
8
Pros:

Location, parking facility, friendly, reasonably priced

Cons:

Breakfast wasn't as stated ,continental.
T.v didn't work
Bins in room not emptied

2026-07-03 via Nuitee
G
Godspower solo_traveller ng
7
2026-07-03 via Nuitee
A
Ahmed solo_traveller bg
6
Pros:

Хареса ми отношението на персонала

Cons:

Не ми хареса това че нямахме хладилник в стаята . Вода не ни беше предоставена . Стаите не се чистиха и прибираха всеки ден . Уж закуската беше включена една сутрин ресторанта беше затворен.

2026-07-03 via Nuitee
L
Lewis solo_traveller gb
2
Filthy, smelly and DISGUSTING!!!
Pros:

Bed was big, and a great view

Cons:

Room was dirty, walls had mould, a shelf was kept up with 2 tree branches. Carpet was dirty and at one point my daughter got someone's false eyelash stuck on her toe. The smell was terrible, like stale smoke and foisty. The shower looked fine but took a lot of strength just to turn the handle to switch on.Breakfast had only a couple of croissants and some toast, terrible. Outside the place is just surrounded with people who I can only describe as crackheads. All in all this place is disgusting and not worth a tenner a night never mind what I paid. If I could give minus score I would. STAY AWAY PEOPLE

2026-07-03 via Nuitee
A
Alan solo_traveller gb
6
Basic and perhaps charging just a little bit more than they should for such basic amenities
Pros:

The view of the river was great. Room , small , was comfortable enough , a chair would however have been an improvement to it

Cons:

I thought what was on offer for breakfast was pretty miserable. The public rooms were devoid of any character and were unwelcoming, the whole in a way was mean spirited and cheap — utilitarian - dark corridors and a feeling that the place was not as clean as one might want. The carpet in my room felt gritty ..

2026-07-02 via Nuitee
J
Judith couple gb
5
Passable, but won’t be returning
Pros:

Bed and space in room
Lovely soft towels

Cons:

Shower gel empty
Tea and coffee not replenished from previous occupants and no milk

2026-07-02 via Nuitee
H
Helen solo_traveller gb
8
Had harbour view with houses in way.
Pros:

Some of the view the ugly houses in front didn't help much but staff are helpful and could have extra staff on.

Cons:

TV not working and couldn't get it sorted as The staff to deal with this wasn't on. And no food at propertly except snacks from vending machine. Was disappointed

2026-07-01 via Nuitee
S
Stephen solo_traveller gb
4
Short Stay
Pros:

Location and view

Cons:

Tired and damaged fixtures

2026-07-01 via Nuitee
S
Seth solo_traveller it
5
Okay
Pros:

Location

Cons:

Ok

2026-07-01 via Nuitee
S
Seth solo_traveller it
6
Okay
Pros:

Location

Cons:

Bathroom

2026-07-01 via Nuitee
M
Marijn solo_traveller nl
5
2026-06-30 via Nuitee
O
Owen couple au
3
The bed was comfortable with clean sheets, everything else was dreadful. We cut our stay short due to these issues.
Pros:

The bed was comfortable

Cons:

The bathroom facilities were dirty, and not maintained and designed poorly with unusable fittings. The shower tap was very difficult to turn on and practically impossible to turn off. There was mould in the shower.
The lock on the door was inadequate.
There was no restaurant as advertised. There was a night club playing very loud music next door.

2026-06-30 via Nuitee
L
Lex solo_traveller nl
5
prijs te hoog voor deze accomodatie
Pros:

goede en schone bedden, prima douche.

Cons:

Oud en veel dingen kapot. karig , maar goed ontbijt
prijs te hoog voor deze accomodatie

2026-06-29 via Nuitee
K
Karin couple gb
8
Pros:

A+

2026-06-29 via Nuitee
A
Alan solo_traveller gb
10
2026-06-28 via Nuitee
S
Simon solo_traveller gb
7
Pros:

Friendly staff. Comfy bed.

Cons:

Room was boiling hot. Bathroom needs a refurb

2026-06-28 via Nuitee