St George Hotel Rochester-Chatham

Hotels
8 (1578 reviews)
7-8 New Road Av , Chatham , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.09
Multiple mentions of cleanliness issues in rooms, specifically dampness and general uncleanliness reported.
Service
8.06
There were some staff issues mentioned, but also positive remarks for certain staff members, providing a mixed sentiment.
Location
10
Location described as great, especially noted proximity to transport.
Room Quality
7.1
Several complaints regarding heating and noise, affecting comfort negatively.
Amenities
8.05
Adequate amenities but had issues such as non-functional jets in bath and lack of service at the bar.
Value for Money
9.08
Value assessed against price; issues noted, but overall considered satisfactory.
Food and Beverage
7.04
Complaints regarding breakfast quality and service, affecting overall satisfaction.
Overall Experience
8.59
Overall experience marked by both positive and negative aspects, leading to a balanced perspective.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:33

Property Description

Modern Accommodation with River Views
Experience modern bedrooms with scenic river views at St George Hotel. Each room is equipped with a TV, radio, and telephone for your convenience. The en-suite bathrooms provide a touch of luxury during your stay.

Convenient Location with Free Parking and Wi-Fi
Located just a 5-minute walk from Chatham Railway Station, St George Hotel offers free high-speed Wi-Fi throughout the property. With the added benefit of free parking (please note height restrictions), exploring the nearby Diggerland Theme Park or hopping on a high-speed train to central London is hassle-free.

Family-Run Hotel with On-Site Dining and Entertainment
Indulge in the traditional restaurant's cuisine, unwind at the bar with a games room, and enjoy the personalized service of a family-run establishment. With a prime location between Chatham and Rochester Railway Stations, St George Hotel is the ideal choice for your next getaway.

Book your stay at St George Hotel now for a memorable experience!

Important information:

Please note that parking permits are required for free onsite parking, please register your number plate at reception upon arrival.

Please be aware that at certain times the hotel may host weddings, events and parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 12 years old and over stay for £15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1578 reviews
Cleanliness: 6.09
Service: 8.06
Location: 10
Room Quality: 7.1
Amenities: 8.05
Value for Money: 9.08
Food and Beverage: 7.04
Overall Experience: 8.59
H
Hannah couple gb
1
2026-05-23 via Nuitee
D
Daniel solo_traveller gb
1
Pros:

Nothing

Cons:

The room was dirty, the lights didnt work and there was marked up the walls hair in the beds a d toe nail clippers on the floor

2026-05-23 via Nuitee
R
Richard solo_traveller gb
1
I didn’t stay and checked out
Pros:

Nothing

Cons:

Visit and look

2026-05-21 via Nuitee
M
Michelle couple gb
5
Not a great place to stay and won't be returning.
Pros:

Staff nice and friendly.

Cons:

Hotel quite dated. Bed was small, shower didnt work, tv kept turning off due to lack of signal. An alarm went off early Sunday morning and woke us up. Breakfast was disappointing. Just cereal and toast. Not fruit. Water was cold for the tea.

2026-05-18 via Nuitee
C
Clarke couple gb
5
2026-05-18 via Nuitee
M
Mortimer solo_traveller gb
4
Very disappointed!
Pros:

The room size was okay and view of the medway was nice to see, fairly clean!

Cons:

Superior room..thats a joke!! No shower, other than one attached to bath tap! Grouting incomplete. Bedroom window cannot be shut at all, as distorted ...christ knows what it will be like in the cold winter months! TV didn't work, they said should..but they tried and couldn't sort! They couldn't move us to another room as only single left!! Bedroom was a okay in size but mattress hard / lumpy, like an old mattress. Our laugh was written on flyer in room saying ' start your day with a delicious breakfast available' This consists of cereal, Yogart. Toast...what a joke no offer of English breakfast..or even egg on toast or bacon roll..that was it! Serviette with knife and fork on the tables....' tell me what is the fork to be used for?? The cereal spoons were mainly serving spoons (huge) although i found a couple of desert spoons under the 15 or so serving spoons! We saw alot of disappointed faces, walk in and then out again!
Awful accommodation so no recommendation from us... we expect a refund!

2026-05-18 via Nuitee
S
Stéphane Stonebridge solo_traveller fr
10
Au cœur de toute destination.
Pros:

Vue magnifique sur la Tamise.

Cons:

Matelas usés. On sent les ressorts.

2026-05-18 via Nuitee
M
michael couple gb
4
2026-05-18 via Nuitee
K
Kerry couple gb
7
Great location, comfortable bed, fab river views but very poor breakfast
Pros:

The staff to welcome us were very friendly and helpful.
We were able to park our car easily behind the hotel and leave it there over the weekend.
The room had a fantastic view of the river Medway and the Rochester castle and cathedral in the distance!
The bed was very comfortable, tea and coffee making facilities with the little touch of some biscuits, were a welcome addition. The TV was big with access to many channels.
The shower was quite powerful and hot.
The location was perfect for our visit to Rochester and Chatham, situated in between the two places

Cons:

The bathroom was very small and the taps were loose and dripping, so I had to put a towel in the sink overnight to stop the noise of it. I reported it but nothing happened to fix it. The shower was extremely stiff to operate and required two hands and a lot of effort to turn it on and off.

The breakfast was very mediocre. Very little choice of things to eat compared to other hotels
I’ve been to; no hot food; some cereals, juice, toast, sticks of cheese, muffins, croissants and yoghurt. There was tea and coffee but no alternative teas, such as mint or fruit. The second morning for breakfast, there were no yoghurts or croissants at all. The breakfast room had no atmosphere, it was a bit dark and dingy. It could have done with some music or radio.

2026-05-17 via Nuitee
R
Richard solo_traveller gb
8
2026-05-14 via Nuitee
A
Andrew solo_traveller ie
1
2026-05-14 via Nuitee
D
Darren couple gb
1
Rubbish
Pros:

Nothing

Cons:

Everything

2026-05-13 via Nuitee
C
Christensen couple dk
6
Første nat var søvnløs, da naboen larmede hele natten.
Pros:

At der var rent og pænt

Cons:

At vores nabo larmede hele natten. Den første nat, indtil kl.6 om morgenen. Og der var koldt i værelset. Men vi klagede og fik en opgradering og en varmeblæser, så resten af opholdet blev godt. Morgenmaden var ok til prisen.
Vil gerne bruge hotellet igen, da vi har familie i byen.

2026-05-13 via Nuitee
A
Andy extended_group gb
1
Pros:

One of the worst hotels I’ve ever stayed at

Cons:

Chatham is crack head central.Really horrible place

2026-05-12 via Nuitee
B
Bernard solo_traveller gb
7
Pros:

Our room wss nice

Cons:

We had to change room due to fulty shower.

Two single mattresses we're fitted onto our double bed.
Was uncomfortable.

2026-05-12 via Nuitee
L
Liam couple ie
5
2026-05-12 via Nuitee
E
Edzia2017 solo_traveller gb
10
2026-05-09 via Nuitee
S
Schafer solo_traveller gb
7
Pros:

Staff were nice

Cons:

Breakfast was horrible. No cooked food

2026-05-09 via Nuitee
K
Kevin solo_traveller gb
6
Pros:

Quiet room from out side traffic

Shower was good.

Cons:

Room was cold and you hear people in tje room above walking around and closing doors.

2026-05-08 via Nuitee
S
Susan solo_traveller gb
4
Pros:

The view from our room.

Cons:

Noise from next door room, sound insulation is a big issue, then someone ran a tap and left running other side, we had to call up the night manager as it was impossible to sleep. Then the fan next door did not turn off, so we had to call manager back to switch it off. Bar area is depressing and continental breakfast was awful. Would be pushed to stay again.

2026-05-07 via Nuitee