Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Welcoming and helpful staff
Cons:
Issues with kitchen cleanliness
Pool was not usable due to maintenance

Categories

Cleanliness
8.2
Cleanliness was mentioned positively, but some reviews noted issues with cleanliness in kitchen utensils.
Service
8.9
Most reviews highlighted welcoming and helpful staff, though one had a negative interaction.
Location
9
Multiple reviews praised the hotel's convenient location near markets and attractions.
Room Quality
8.7
Guests found the rooms generally spacious and comfortable, with occasional minor issues.
Amenities
8.4
Amenities include a decent breakfast and EV charging stations, but some amenities like the pool were criticized.
Value for Money
8.8
Many guests felt the hotel offered good value for the price, especially with breakfast included.
Food and Beverage
8.7
Breakfast received multiple positive mentions, although some guests desired more variety.
Overall Experience
8.9
Overall a very positive experience reported by guests, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:01

Property Description

Modern Amenities and Comfort
Staybridge Suites offers air-conditioned rooms with private bathrooms, free WiFi, and cozy bed linens. Guests can unwind in the indoor pool or stay active at the fitness centre.

Convenient Facilities
The hotel provides a business centre, 24-hour front desk, and free private parking for guests' convenience. Vending machines with snacks and drinks are also available on-site.

Great Location
Situated near Stratford Festival Theatre and Avon Theater, Staybridge Suites is an ideal choice for theatre enthusiasts. University Stadium and the airport are also within easy reach.

Book your stay at Staybridge Suites - Waterloo - St. Jacobs Area for a comfortable and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 481 reviews
Cleanliness: 8.2
Service: 8.9
Location: 9
Room Quality: 8.7
Amenities: 8.4
Value for Money: 8.8
Food and Beverage: 8.7
Overall Experience: 8.9
E
Elizabeth • family_with_children • ca
10
Comfortable quiet and peaceful we stay there again
Pros:

Staff. Was super friendly and very accommodating location was great and super cleam.

2026-06-10 • via Nuitee
F
Felipe • solo_traveller • gb
9
Pros:

Spacious suite. Free parking. Very cordial staff.

Cons:

Hot breakfast was a bit sad. Fresh waffles were good. Coffee was meh. Fridge in the room was noisy when compressor ran.

2026-06-08 • via Nuitee
T
Tamer • couple • ca
9
2026-06-05 • via Nuitee
L
Larry • extended_group • ca
9
2026-06-04 • via Nuitee
D
Debbie • couple • ca
8
Had a very relaxing time would come again
Pros:

How quiet it was and breakfast was great

Cons:

Bathroom door kept sticking and couch was a little lumpy

2026-06-02 • via Nuitee
C
Colette • couple • ca
6
Good stay
Pros:

Nice clean room. Location was my favorite thing

Cons:

The water pressure was low in the shower.

2026-05-28 • via Nuitee
P
Peter • couple • ca
9
Great
Pros:

Very nice place. Would stay again.

Cons:

Nothing

2026-05-21 • via Nuitee
C
Cole • solo_traveller • ca
9
Amazing
Pros:

The room was amazing nice and cozy. Loved that I could cook in my own room and was nice and quiet and room service with extra towels and pillows when u asked 😊 I will stay again

Cons:

The shower was the only horrible thing water pressure was horrible and I think the pool hours sound be till midnight so adults can also enjoy themselves without all the kids running around.

2026-05-18 • via Nuitee
B
Ben • solo_traveller • ca
10
Pros:

We liked the fact we were able to check in early, there was fresh coffee in the lobby, the room is huge and very clean. The bed is super comfortable.

Cons:

Nothing to complain about

2026-05-18 • via Nuitee
D
Dan • family_with_children • ca
9
2026-05-13 • via Nuitee
J
Janet • solo_traveller • ca
9
2026-05-06 • via Nuitee
J
Jacquelyn • solo_traveller • ca
9
Pros:

The staff were friendly, professional and helpful. The breakfast buffet was good. The location was excellent.

2026-05-04 • via Nuitee
B
Baleshta • couple • ca
9
Pros:

Easily located, easy to navigate, great room, good A/C, my dogs liked it.

2026-05-03 • via Nuitee
• family_with_children • ca
4
2026-04-27 • via Nuitee
N
Natacha • solo_traveller • ve
10
Wonderful
Pros:

It was good

Cons:

I don't have any concerns

2026-04-25 • via Nuitee
M
Maurice • couple • ca
8
2026-04-20 • via Nuitee
A
Albert • couple • ca
9
very nic
Pros:

Breakfast was good - exceeded our expectations

2026-04-14 • via Nuitee
L
Lori • couple • ca
9
2026-04-14 • via Nuitee
J
Jeffrey • couple • us
9
A wonderful getaway for my husband and I! Everything you need without having yo drive after you ar
Pros:

Breakfast was great! There was a wide variety.

Cons:

The oatmeal was watery.
The banana bowl was empty and when I inquired to the staff there she looked at her watch and I thought hmm, maybe close to closing time but in face it was 845 and breakfast was closing at 930am...plenty of time to get some bananas....

2026-04-13 • via Nuitee
A
Aivaras • couple • dk
9
Great swimming pool for kids, clean spacious room, nice lobby, good breakfast, restaurants close by.
Pros:

Great swimming pool for kids, clean spacious room, nice lobby, good breakfast, restaurants close by.

Cons:

-

2026-04-12 • via Nuitee