Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG

Hotels
•
Holiday Inn Express
8.2 (709 reviews)
1721 Pleasant Place , Arlington , us
+1 817-784-8750

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cleanliness
Cons:
Inconsistent room quality
Limited amenities
Service issues at check out

Categories

Cleanliness
8.09
The cleanliness of the hotel was frequently mentioned positively, though there were concerns about room cleanliness.
Service
8.56
Staff was frequently praised for their friendliness and assistance.
Location
8.6
The hotel was described as close to various conveniences and attractions.
Room Quality
8.05
Rooms were deemed nice and comfortable, with some comments on them being dated.
Amenities
7.58
Limited amenities were noted, particularly about the pool being closed.
Value for Money
8.04
Value perceptions varied; some felt the breakfast could be better.
Food and Beverage
8.59
The breakfast was often highlighted positively, though some wished for more variety.
Overall Experience
8.06
Overall experiences were generally positive, though not without some consistent concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Modern Rooms with Free Wi-Fi
The Parks Mall Arlington Holiday Inn Express offers modern rooms adorned with stylish green accents and elegant dark hardwood furniture. Stay connected with complimentary Wi-Fi and unwind while watching your favorite shows on the flat-screen TV. Enjoy the convenience of having a microwave and refrigerator in your room for quick snacks.

Relaxing Outdoor Pool and Hot Tub
Indulge in relaxation at the hotel's large outdoor pool and hot tub, perfect for unwinding after a day of exploring Arlington. Whether you prefer a refreshing swim or a soothing soak, the pool area provides a serene escape for guests to enjoy during their stay.

Convenient Location and Nearby Attractions
Conveniently situated near Interstate 20 and the Parks Mall, this hotel is just a short drive away from downtown Arlington and popular attractions like Six Flags Over Texas and Hurricane Harbor Water Park. With easy access to entertainment and shopping options, Holiday Inn Express Arlington I-20 Parks Mall is the ideal choice for your Texas getaway.

Book your stay now at Holiday Inn Express Arlington I-20 Parks Mall for a memorable and comfortable experience in Arlington, Texas.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 709 reviews
Cleanliness: 8.09
Service: 8.56
Location: 8.6
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
K
Kalie • family_with_children • us
1
Don’t go for the pool or hot tub it’s gross
Pros:

The pool and hot tub was disgusting. Full of bugs hair and slimy. Chairs at breakfast where falling apart

Cons:

Gross pool and hot tub

2026-07-21 • via Nuitee
M
Mario • family_with_children • us
6
Pros:

La ubicación

Cons:

Los muebles de las instalaciones están un poco viejos

2026-07-13 • via Nuitee
M
Manuel Alexandro • family_with_children • es
9
Muy correcto para lo q necesitamos
Pros:

Bien ubicado para ir a un partido en el AT&T Stadium

Cons:

Un pelín viejo

2026-07-08 • via Nuitee
R
robert • solo_traveller • us
6
Our stay was just ok-would not stay again
Pros:

The breakfast was great. The shower and hot water great.

Cons:

Amenities in decline. Our safe sporadically worked, coffee maker removed from room, ice only available bottom floor middle section of aisle in laundry room. Repairs in facility were poorly done. Our toilet seat was spackled our air conditioner leaked on the carpeting the parking lot is not maintained WiFi very sporadic

2026-07-07 • via Nuitee
L
Liliana • couple • mx
10
Pros:

Sin commentar

2026-07-07 • via Nuitee
L
Liliana • extended_group • mx
10
Pros:

Sin comentario

2026-07-07 • via Nuitee
I
Inoue • solo_traveller • us
10
2026-06-27 • via Nuitee
G
Glen • solo_traveller • us
10
Pros:

The room was very clean upon arriving.

Cons:

I liked everything about my stay.

2026-06-25 • via Nuitee
L
Linda • solo_traveller • gb
10
2026-06-24 • via Nuitee
A
Amy • couple • us
9
Met expectations
Pros:

Breakfast met our expectation

Cons:

It was a bit hard to get into the bed, they seemed unstable

2026-06-23 • via Nuitee
J
Jessica • solo_traveller • mx
9
2026-06-22 • via Nuitee
B
Brittney • family_with_children • us
4
Overall it was okay, just very frustrating at the beginning.
Pros:

The beds were comfortable

Cons:

It took us 5 different rooms to get settled, there were key issues and not getting into the right room that we reserved. It wasn’t the front desk associates fault.

2026-06-18 • via Nuitee
J
Joe • extended_group • us
8
Pros:

Clean , price

Cons:

Hot tub wasn’t working properly , room a little worn

2026-06-17 • via Nuitee
R
Rebecca • couple • us
6
2026-06-14 • via Nuitee
G
Gregorio • extended_group • us
8
2026-06-11 • via Nuitee
K
Kim • solo_traveller • us
7
2026-06-09 • via Nuitee
K
Kayla • solo_traveller • us
7
Comfy with minor issues
Pros:

The beds and pillows were super comfortable, mostly clean. The breakfast was good and the location was nice.

Cons:

The keys to the room had to be reprogrammed an insane amount of times. The pool was kind of dirty and needed to be maintained better. The staff weren't necessarily rude but not friendly either.

2026-06-06 • via Nuitee
W
Wood • couple • us
10
2026-06-02 • via Nuitee
C
Chioma • solo_traveller • us
7
2026-05-31 • via Nuitee
K
Kasi • solo_traveller • us
10
2026-05-28 • via Nuitee