citizenM Boston North Station

Hotels
CitizenM
8.8 (6133 reviews)
70 Causeway Street , Boston , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Modern rooms
Cons:
Dirty common areas
Unsatisfactory breakfast
Issues with amenities

Categories

Cleanliness
8.3
Reported dirtiness in bedding and bathrooms, with hair and urine stains mentioned.
Service
9.8
Staff received positive comments for being helpful and friendly.
Location
9.8
The hotel is conveniently located near subway stations and notable attractions.
Room Quality
8.8
Rooms described as modern and cute; however, some issues with hard beds and small bathrooms.
Amenities
8.3
Some amenities unavailable or unsatisfactory—broken lights and inadequate options for cooling drinks.
Value for Money
8.3
Several comments suggest the hotel is not worth the price paid, especially for breakfast.
Food and Beverage
7.8
Breakfast options criticized for quality; mixed feelings on the bar food.
Overall Experience
9.3
Overall experience rated positively despite some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:37

Property Description

Modern and Convenient Stay in the Heart of Boston

Stylish Accommodations: Enjoy air-conditioned rooms with a sleek design, equipped with a desk, TV, and free WiFi. Some rooms offer stunning city views.

On-Site Amenities: Unwind in the shared lounge, grab a drink at the bar, or savor a meal at the hotel's restaurant. Benefit from a 24-hour front desk, business center, and safety deposit box for your convenience.

Prime Location: Explore nearby attractions such as Boston North Station, TD Garden, and Freedom Trail. With Logan Airport just 5 km away, your travels are made easy.

Experience comfort and style at citizenM Boston North Station. Book now for an unforgettable stay!

Important information:

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 6133 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
S
SARAH solo_traveller us
3
I would not stay here again
Pros:

The location is very convenient to TD garden arena

Cons:

The rooms are incredibly small and the “bathroom” is like being on a boat. Plastic walls with a shower and toilet. The hotel model is for packing people in after an event without giving them a proper room.

2026-06-13 via Nuitee
M
Mildred couple br
10
2026-06-12 via Nuitee
S
Sarah couple gb
9
Great stay in Boston
Pros:

Modern and quirky.

Cons:

Understand the ethos of not having kettles in rooms but think availability of free tea/coffee should be in the communal areas alongside the water fountain.

2026-06-12 via Nuitee
G
Gabriel extended_group br
9
2026-06-12 via Nuitee
A
April solo_traveller us
8
2026-06-12 via Nuitee
T
Trung solo_traveller us
9
Great location, close some attractions .. Nice , kind staff . I like decorating of hotel . It’s perfect for solo travel
Pros:

Nice decorations

Cons:

Nothing

2026-06-11 via Nuitee
J
James couple us
7
It a nice hotel in a very convenient spot, but a little pretentious and overpriced.
Pros:

The location was the prime reason we chose CitizenM. We had tickets to a concert at TD Garden, and this was very convenient to that and the train. The room was very clean, quiet and safe.

Cons:

The position of the bed was very inconvenient, where the mattress was surrounded by walls on 3 sides and the pillows were up against one of the side walls, necessitating one party having to climb over the other to get in or out. We also thought that drinking glasses could have been provided to that we could take our pills. Also the lighting was a little hard to figure out when we were tired and going to bed. We slept with some lights on until 2:30AM until we figured out the “night light” mode. We also weren’t willing to pay $20.50 each for a very mediocre buffet breakfast.

2026-06-11 via Nuitee
J
Jonathan couple nz
9
Excellent location, boutique funky hotel. Small rooms but everything you really need
Pros:

Good buffet breakfast.

Cons:

Very little help available with luggage

2026-06-10 via Nuitee
V
Vaclav solo_traveller us
7
Decent for one or two nights close to North Boston train station and T.
Pros:

Location, good breakfast, quiet central heating/AC system, comfortable bed

Cons:

Expensive, tiny room with bed tacked to the wall thus accessible from one side only , view only into courtyard at industrial sheetmetal ventilation ducting.

2026-06-10 via Nuitee
S
Suze solo_traveller nl
10
2026-06-09 via Nuitee
J
John solo_traveller us
8
Nice hotel close to Boston Commons.
Pros:

It was a comfortable room and was centrally located. It was easy to get to and very nice.

Cons:

Everything was fine. There was not really anything I could say bad about it.

2026-06-09 via Nuitee
F
Fouillaud solo_traveller fr
9
2026-06-09 via Nuitee
V
Victoria solo_traveller us
10
M: cívico, además de ciudadano
Pros:

La estancia en el hotel vale el precio que cuesta: habitaciones tranquilas con vistas panorámicas a Boston (de cuadro de Antonio López); cama extra-cómoda; habitación pequeña, mas con todo lo necesario; desayuno-buffet con productos frescos y variados cada día (café de máquina incluido y no solo americano, macedonia de frutas, yogur griego, chía, tomates cherry, salmón, bollería y panes no industriales, etc.); limpieza en todas las zonas comunes; personal de trato amable. Está situado en pleno centro de Boston, en la North Station, al lado de una escuela de danza donde pueden tomarse clases y desde donde recorrer andando todo el centro de la ciudad y alrededores (MIT y Harvard). La zona no es peligrosa (aunque hubo un tiroteo enfrente del hotel cuando estuve), y hay una sala de conciertos y eventos al lado que llena la calle de vitalidad y alegría.

Cons:

Cierta y casual impertinencia en el trato por parte del servicio de limpieza de habitaciones; la excesiva luz tenue de los pasillos, que oculta las potenciales circunstancias que añaden los inquilinos descuidados sobre la moqueta común de cada planta (la cual no se haya ni en la zona de cocina y salón, donde se come y se puede pasar el rato ojeando u hojeando los libros que tiene el hotel, participando en los juegos de mesa que ofrecen, o haciendo nada en los sofás). No obstante, eso son cuestiones muy menores y subsanables.

2026-06-09 via Nuitee
M
moyin couple ca
8
Pros:

location

Cons:

gym is too small

2026-06-08 via Nuitee
C
Crystal couple us
9
2026-06-08 via Nuitee
S
STEPHEN couple us
10
It was excellent!!
Pros:

Close to everything Boston

Cons:

Rooms are a little small

2026-06-08 via Nuitee
T
Teresa solo_traveller us
10
2026-06-08 via Nuitee
P
Patty couple us
3
Will not stay there again.
Pros:

Right next door to TD Garden Center

Cons:

Rooms were extremely small. Bathroom was a toilet and shower. Sink was in the room. There was no way to really relax.

2026-06-08 via Nuitee
R
Richard couple us
8
2026-06-08 via Nuitee
Y
Yvette couple us
7
2026-06-08 via Nuitee