Embassy Suites by Hilton Kansas City International Airport

Hotels
Embassy Suites Hotels
8 (673 reviews)
7640 Northwest Tiffany Springs Parkway , Kansas City , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great staff
Good atmosphere
Delicious breakfast
Cons:
Dirty rooms
Paying for parking
Issues with hot water

Categories

Cleanliness
6.39
Multiple mentions of dirty rooms and wet floors.
Service
9.36
Great customer service from staff, particularly front desk and housekeeping.
Location
8.4
Nice area with convenient access, although could be better.
Room Quality
7.85
Rooms generally clean but issues with some rooms mentioned.
Amenities
8.38
Good amenities but the pool was small.
Value for Money
7.84
Charging for parking was unexpected.
Food and Beverage
7.39
Breakfast had positive notes but overall mixed reviews.
Overall Experience
8.36
Generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 11:56

Property Description

Spacious All-Suite Accommodations
Experience comfort and convenience at the Embassy Suites by Hilton Kansas City International Airport, where every guest can enjoy spacious suites with separate living and sleeping areas, along with handy amenities like microwaves and refrigerators.

Complimentary Breakfast and Evening Reception
Start your day right with a delicious cooked-to-order breakfast, on the house for all guests. In the evenings, unwind at the free daily reception. These complimentary offerings add extra value to your stay, making it even more enjoyable.

Prime Location Near Major Attractions
Conveniently located near the Zona Rosa Shopping and Entertainment District, Kansas Motor Speedway, and the Convention Center, this hotel is perfect for both leisure and business travelers. With corporate offices nearby, it's an ideal choice for business trips as well.

Book your stay at the Embassy Suites by Hilton Kansas City International Airport now and enjoy a delightful and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 673 reviews
Cleanliness: 6.39
Service: 9.36
Location: 8.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 8.36
C
Cassie family_with_children us
6
Pros:

The rooms were great. The pool was disgustingly gross. The water was green and super cloudy and there were no towels.

Cons:

Just the pool

2026-05-29 via Nuitee
J
Jean solo_traveller us
10
Great place to stay!! Quiet and comfortable!!
Pros:

Clean. Lobby was beautiful and quite comfortable. Excellent staff and the shuttle was on time and took no time at all to get to the airport.

Cons:

It was all great. Room was clean and very comfortable.

2026-05-27 via Nuitee
S
Samantha family_with_children us
10
2026-05-27 via Nuitee
M
Mason family_with_children us
5
Pros:

Front desk

Cons:

Rooms were half cleaned after asking for room service daily.

2026-05-26 via Nuitee
T
Tamera solo_traveller us
3
Sad to see
Pros:

Suites are always nice with families. Beds were comfortable. Manager reception and breakfast are good.

Cons:

Hilton should be ashamed. Everything was so run down and outdated. Dirty. Furniture in our room actually had holes with stuffing showing. Lukewarm showers and slow drains. Pool area had visible mold and insulation. Doors and Mop boards peeling off everywhere. Broken elevator, dirty stairwells. Breakfast was decent but they ran out of everything. Double beds, which we knew, but not great for larger people. Way overpriced for the condition of the hotel. We can only assume the owners are planning on leveling the property as nothing seems to have been updated in 30 years.

2026-05-26 via Nuitee
C
Christopher solo_traveller us
6
Cons:

For the price it was okay. One elevator out of three was down. The top bed comforter had something black on it in a couple spots, the sheets looked okay. And, unfortunately a local homeless gentleman got in and committed suicide by jumping off the top floor in the atrium below.

2026-05-21 via Nuitee
J
Jordyn couple us
9
2026-05-21 via Nuitee
G
Gary solo_traveller us
10
Pros:

We love embassy suites. The only hotel we use

2026-05-15 via Nuitee
R
rls29650 Business
2
Avoid if you can - totally subpar
Pros:

Doesn’t even have the basics a guest would expect. No shampoo, no hair dryer. Phone on the bedside table didn’t work and they couldn’t bother to answer when I called the main line from my cell phone. Refrigerator so loud you think you’re still at the airport on the runway. Hilton just keeps getting worse no matter which brand you choose.

2026-05-14 via Tripadvisor
C
carlagZ8569PC Business
6
Positives and Negatives as with Anything
Pros:

There were negatives and positives of this hotel. We were there for a safety convention, so there were quite a few people. The hotel is definitely old, and there are some much needed updates. In our room (which was supposed to be an upgrade), the curtains on both the hallway window and the exterior window had problems. The hallway, we were able to get to close, but the exterior was a much bigger problem. We had to ask the hotel twice about this window (west side of the building so picture the sun in your eyes in bed). The curtains were too short to close all the way. You close one side, the other opened. We were told they didn't have any other curtains to fix it and were going to leave. They finally got a ladder and hung a blanket up on the rod after WE suggested the fix.

The positives: The breakfast was good when they had the guy running the griddle. He was a true griddle master. The event rooms were close to everything so that was handy. The best part, John, who was part of the meeting room staff was a true rock star. That man worked his tail off to make sure the rooms were set as we needed them.

2026-05-12 via Tripadvisor
H
Helton extended_group us
10
Staff was amazing. The hotel was clean and rooms cozy.
Pros:

The location was nice.
The beds were comfortable.

Cons:

NA

2026-05-11 via Nuitee
K
Kameie couple us
6
2026-05-04 via Nuitee
R
ROBERT solo_traveller it
9
2026-05-04 via Nuitee
T
Traci couple us
8
Nice place to stay, but parents let their children run wild
Pros:

Comfortable and great staff

Cons:

Kids running loose throughout the hotel

2026-05-01 via Nuitee
E
Elizabeth family_with_children us
9
2026-04-28 via Nuitee
J
Jessica couple us
10
2026-04-26 via Nuitee
N
Norman couple us
8
2026-04-23 via Nuitee
M
Mayra family_with_children us
7
2026-04-16 via Nuitee
M
Michael family_with_children us
2
It sucked.
Pros:

Not much

Cons:

It took forever to check in because only one person at the desk. The room was dirty, the pool area was dirty, the tables in the lobby were dirty. It was just bad overall.

2026-04-04 via Nuitee
S
Sara couple us
5
Pros:

Easily accessible staff was friendly

Cons:

Felt like our room wasn’t cleaned before we arrived, the furniture was pushed around, we found hair styling products in the sheets, and our bathroom had no hand soap no bar soap.

2026-04-02 via Nuitee