Embassy Suites by Hilton Kansas City International Airport

Hotels
•
Embassy Suites Hotels
7.4 (526 reviews)
7640 Northwest Tiffany Springs Parkway , Kansas City , US
+1 816-891-7788

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Convenient location
Helpful/friendly staff
Breakfast (frequently praised)
Attractive/common areas
Spacious rooms (reported by some)
Convenience for weekend getaways
Cons:
Dirty drapes and poor housekeeping (incomplete room cleaning)
Shower drain/standing water
Uncomfortable/old beds (feel springs)
Outdated rooms and furniture, old carpet
Paid parking despite handicap tag
Pool and patio need major upgrades
Inconsistent breakfast quality on some days
Elevator/wait issues and occasional towel supply problems

Categories

Cleanliness
5.3
Multiple guests reported dirty drapes, hair in the tub, incomplete housekeeping (trash only, not making beds), and shower/tub drainage causing standing water — overall cleanliness is a clear weakness.
Service
9
Staff and employees are repeatedly praised (helpful, prompt with towel requests, accommodating with parking), though there are isolated housekeeping lapses; overall service sentiment is strongly positive.
Location
9
Many reviewers cite convenient location near restaurants, stores and casino and describe the property as very convenient for getaways — location sentiment is highly positive.
Room Quality
5.8
Rooms are often described as dated and run-down: uncomfortable beds (feel springs), old carpet, dim/yellow lighting, and other in-room deficiencies (no hand soap, no makeup wipes, poor shower drainage).
Amenities
6.6
Mixed feedback: the common area is described as beautiful and aesthetic, but pool and patio need major upgrades, and some room amenities were lacking or rough.
Value for Money
6.3
Value is dragged down by unexpected costs (being charged for parking despite handicap tag) and room shortcomings, though convenience and service help offset some concerns.
Food and Beverage
8.7
Breakfast is frequently praised and called a pro by many guests, though there are isolated reports of a poor/changed breakfast offering on one visit; overall F&B sentiment is positive.
Overall Experience
8.5
Overall impressions are mixed but generally positive: helpful staff and attractive common areas lead many guests to say they'd stay again despite room and housekeeping issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Spacious All-Suite Accommodations
Experience comfort and convenience at the Embassy Suites by Hilton Kansas City International Airport, where every guest can enjoy spacious suites with separate living and sleeping areas, along with handy amenities like microwaves and refrigerators.

Complimentary Breakfast and Evening Reception
Start your day right with a delicious cooked-to-order breakfast, on the house for all guests. In the evenings, unwind at the free daily reception. These complimentary offerings add extra value to your stay, making it even more enjoyable.

Prime Location Near Major Attractions
Conveniently located near the Zona Rosa Shopping and Entertainment District, Kansas Motor Speedway, and the Convention Center, this hotel is perfect for both leisure and business travelers. With corporate offices nearby, it's an ideal choice for business trips as well.

Book your stay at the Embassy Suites by Hilton Kansas City International Airport now and enjoy a delightful and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 526 reviews
Cleanliness: 5.3
Service: 9
Location: 9
Room Quality: 5.8
Amenities: 6.6
Value for Money: 6.3
Food and Beverage: 8.7
Overall Experience: 8.5
A
Amanda • couple • us
7
Overall it was okay, just wish they would clean the drapes and windows to brighten up the hotel.
Pros:

Location

Cons:

The drapes are dirty the room cleaner was lazy they came into our room when we were away and only emptied/gave new trash bags and never made the bed, vacuumed or cleaned the sink’s & counters. Not sure why they even came in the room because we always take out the trash when we leave. But they were very prompt when we requested clean towels.

2026-10-23 • via Nuitee
A
Adrianna • couple • us
1
Very uneasy. Super uncomfortable. Ready to get back home.
Pros:

Breakfast was so good.

Cons:

Everything else. It was a very uncomfortable stay.

2026-10-20 • via Nuitee
D
Donna • couple • us
9
A good stay despite having to pay for parking even though I had a handicap tag, disappointed about that
Pros:

Conveniently located

Cons:

Having to pay for parking despite having a handicap parking tag, that was very disappointing

2026-10-19 • via Nuitee
D
Donna • couple • us
9
The stay was good except having to pay for parking despite having a handicap parking tag
Pros:

Very convenient to get to and from many places like restaurants, stores, casino etc.

Cons:

Paying for parking, I have sum disabilities and I use handicap parking, I don’t pay to park at most places and I was told I had to pay for parking at this facility, that was very disappointing

2026-10-19 • via Nuitee
E
Elaina • extended_group • us
8
The overall experience was great and helped overcome the shortcomings in the room
Pros:

The common area of the hotel was beautiful! The whole space was very aesthetic. The staff was helpful and made dealing with parking a breeze!

Cons:

The amenities in the room itself were rough. There were no makeup wipes or hand soap and the room's shower drain was awful. My ten minute shower resulted in nearly a foot of standing water in the tub.

2026-10-15 • via Nuitee
K
Kathy • solo_traveller • us
8
2026-10-08 • via Nuitee
L
Lola • couple • us
10
2026-10-08 • via Nuitee
K
kim • couple • us
5
hmm
Cons:

pool and patio need a major upgrade. Patio did not even have furniture

2026-09-17 • via Nuitee
B
Berry • solo_traveller • us
10
coooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooool
Pros:

good

2026-09-03 • via Nuitee
V
Vanessa • family_with_children • us
3
The hotels needs some serious updates for the rooms to be more appealing and comfortable
Pros:

The happy hour and breakfast options

Cons:

The beds were awful, I could feel the springs. The room lighting was very dim and yellow. Overall
Outdated

2026-09-01 • via Nuitee
S
Singleton • solo_traveller • us
9
2026-09-01 • via Nuitee
J
Joe • couple • us
10
We’d stay here again
Pros:

Breakfast. Employees. Cleanliness.

Cons:

Dated furniture. Very old carpet

2026-08-26 • via Nuitee
M
Matthew • couple • us
7
Overall the day was still good however, please improve on your breakfast and bring it back to your normal standards.
Pros:

The property is very convenient for us for a weekend getaway. The rooms are very spacious, generally clean and very comfortable.

Cons:

Normally, one of the things I like best is the breakfast in the morning. unfortunately, the breakfast on this day was less than optimal instead of having the usual biscuits and gravy they had cold waffles. The potatoes were squishy, and the eggs were watery. Where I normally give the breakfast a nine out of 10 stars I give it about a three or four on this particular trip.

2026-08-24 • via Nuitee
J
Jessica • solo_traveller • us
5
Mediocre
Pros:

The staff was great! The lobby was beautiful!

Cons:

The room was upsetting. Pretty run down actually! We had hair in the tub and all over the shampoo/conditioner bottles. Our trash was only picked up once during our 4 night stay.

2026-08-14 • via Nuitee
T
Troy • family_with_children • us
6
Decent
Pros:

The room was large, stuff was nice

Cons:

Cooling not very good for second room. Only two elevators to use so had a long wait to get to room. Called and didnt get towels

2026-08-14 • via Nuitee
R
Rache • family_with_children • us
7
Pros:

Breakfast

Cons:

Water in tub would not drain and elevator did not work.

2026-08-12 • via Nuitee
G
George • couple • us
9
2026-08-11 • via Nuitee
R
Rachel • family_with_children • us
8
Ha a girls weektt we my sisters, in dnd out of the hotel
Pros:

The staff was great, the rooms were clean

Cons:

The beds were not very comfortable.

2026-08-10 • via Nuitee
V
Vladimir • couple • co
2
2026-08-09 • via Nuitee
G
Guido • extended_group • us
8
2026-08-08 • via Nuitee