Hotel Terminus

Hotels
8.3 (2809 reviews)
Plaza Estación , Puigcerdà , ES

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Hiking
Lift / Elevator
Luggage storage
Fishing
Cycling
See all facilities

Review Highlights

Pros:
Clean rooms and modern bathrooms
Good location (near train station / convenient access)
Friendly and welcoming staff
Comfortable beds and spacious rooms
Good value for money
Acceptable/good breakfast and cafeteria service
Cons:
No air conditioning and insufficient cooling (no fans) — major issue in summer
Noise issues: thin doors, hallway noise, and street noise for rooms facing the road
Some maintenance/amenity problems (remote batteries, locked soap dispensers, shower spray issues)
Occasional unpleasant food smells entering rooms when windows are open
Mixed reports on reception professionalism (some distant receptionists)
Not ideal for hot weather stays

Categories

Cleanliness
8.8
Multiple reviews explicitly praise cleanliness: 'Molt nét', 'limpia', 'Номер... чистый', 'Habitación amplia y limpia' and comments about renovated, modern bathrooms.
Service
8.7
Service is often described as friendly and helpful ('L’accueil du personnels très sympathique', 'La acogida', owner/receptionist praised), though a few mentions note distant receptionists or mixed interactions.
Location
9
Location repeatedly cited as a strong point (near train station, easy access, good ubicación) and convenient for transport and events, though some rooms face busy streets.
Room Quality
8
Rooms are described as spacious, recently renovated and comfortable with good beds, but issues reported include thin doors/noise, problematic shower head spray and occasionally non-working remote batteries.
Amenities
6.6
Amenities are a clear weakness: numerous reviews state absence of air conditioning and fans, locked soap dispensers and occasional small maintenance issues; this negatively affected summer stays.
Value for Money
8.8
Multiple guests explicitly mention good value ('Calidad precio muy buena', 'יש תמורה בעד המחיר', 'Hotel sencillo pero muy confortable'), indicating strong perceived value for the price.
Food and Beverage
8
Breakfast and cafeteria receive positive notes ('bon petit déjeuner', 'desayuno en la cafeteria correcto', staff opened cafe early), though one review mentions food smells entering rooms when windows are open.
Overall Experience
8.5
Overall stays are generally positive and comfortable for the price, with good cleanliness, location and service balanced against the significant drawback of no air conditioning during hot weather.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 01:51

Property Description

Convenient Location
Situated in the capital of the Cerdanya region, our hotel offers easy access to Andorra and France, making it a perfect stop for travelers exploring the area.

Comfortable Accommodation and Dining
Experience a cosy stay in our fully-equipped rooms and indulge in excellent cuisine in our two dining rooms. Our dishes are crafted with creativity and high-quality ingredients. Unwind in our TV-equipped living room or enjoy a drink at the bar.

Winter Wonderland for Ski-Enthusiasts
Embrace winter in Puigcerdà, a prime destination for ski-lovers. With various ski slopes just 25 minutes away, our hotel is the ideal base for your snowy adventures. Get all the information you need on outdoor activities right at the hotel.

Book your stay now and create unforgettable memories with us!

Important information:

The hotel does not accept American Express credit card.

Please note that check-in on Sundays and bank holidays is only possible until 18:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 2809 reviews
Cleanliness: 8.8
Service: 8.7
Location: 9
Room Quality: 8
Amenities: 6.6
Value for Money: 8.8
Food and Beverage: 8
Overall Experience: 8.5
M
mercedes • solo_traveller • ar
10
Descubriendo Puigcerdà desde Terminus
Pros:

La ubicación frente a la estación de autobuses.
La comodidad de la habitación con baño privado.
La practicidad de tener un barcito abajo.

Cons:

Todo me gustó

2026-09-18 • via Nuitee
A
Aquarela • solo_traveller • ar
7
Pros:

La ubicación céntrica sin estar en el caos de turistas.

Cons:

Todo muy estrecho.

2026-09-17 • via Nuitee
R
Rosa • solo_traveller • es
9
2026-09-17 • via Nuitee
G
Grau Mompart • solo_traveller • es
7
2026-09-17 • via Nuitee
T
Tanvir • solo_traveller • bd
10
2026-09-16 • via Nuitee
J
José González Ruiz • solo_traveller • es
7
La moda del check in a las 15,00
Pros:

Habitación bonita

Cons:

La imposibilidad absoluta de entrar antes. Ya se ha impuesto la moda de check in a las 15,00 y es realmenre irritante. Mira que intenté hablarlo con la persona y no había forma, montones de excusas para no dejarme entrar a las 13, que no es que sea pronto precisamente.

Es la última vez que cojo un hotel con este horario de entrada.

2026-09-16 • via Nuitee
S
Sylvette • extended_group • fr
9
Accueil chaleureux très important. Merci
Pros:

Dans cet établissement, nous avons aimé l’accueil la propreté et l’emplacement par rapport à la ville

Cons:

Rien

2026-09-16 • via Nuitee
H
Henri • extended_group • fr
8
2026-09-14 • via Nuitee
J
Judith • couple • ca
9
2026-09-14 • via Nuitee
G
Gueisy • family_with_children • es
8
2026-09-13 • via Nuitee
Y
Yvan • solo_traveller • fr
8
Pros:

Bien situé, bon rapport qualité prix.

2026-09-12 • via Nuitee
A
Aurora Bosch • couple • es
10
2026-09-11 • via Nuitee
J
Juan Antonio • solo_traveller • es
8
2026-09-10 • via Nuitee
E
Eric • couple • fr
9
2026-09-09 • via Nuitee
R
Raquel • family_with_children • es
7
2026-09-09 • via Nuitee
V
vicente • solo_traveller • es
8
Pros:

La amabiidad del personal y la limpieza

Cons:

No tiene restaurante

2026-09-09 • via Nuitee
N
Nicolas Agustin • solo_traveller • ar
10
excelente
Pros:

La ubicacion es excelente, la atencion impecable, y tiene de todo lo que puedas necesitar alrededor

2026-09-08 • via Nuitee
A
Askari • solo_traveller • fr
8
.
Pros:

Me gusta

Cons:

Nada

2026-09-08 • via Nuitee
O
OSCAR • couple • es
8
Funcional, comodo y limpio.
Pros:

La comodidad de la cama.

Cons:

No funcionava una luz de la mesita de cama.

2026-09-08 • via Nuitee
C
Claudia • extended_group • es
8
correcto!
Pros:

todo super bien! reformado

Cons:

se escuchaba todo y entraba mucha luz al dormir.

2026-09-07 • via Nuitee