Banks Mansion - Boutique Hotel

Hotels
•
Carlton Hotel Collection
8.9 (1318 reviews)
Herengracht 519 - 525 , Amsterdam , nl
+31 20 420 0055

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
All-inclusive options
Cons:
Outdated decor
Room cleanliness issues

Categories

Cleanliness
8.28
Some reviews noted issues with dust and maintenance in bathrooms.
Service
9.45
The staff is consistently described as friendly, accommodating, and helpful.
Location
9.79
The hotel is praised for its strategic location, easily accessible to major attractions.
Room Quality
8.24
Some comments indicate that rooms may feel a bit tired and furniture faded.
Amenities
9.17
The all-inclusive offering is appreciated, although some felt the hotel is outdated.
Value for Money
8.73
Overall balance between quality of stay and price is considered satisfactory.
Food and Beverage
8.28
Breakfast received mixed reviews; some enjoyed it, while others found it disappointing.
Overall Experience
9.25
Most guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:07

Property Description

Luxurious All-Inclusive Concept
Experience a "home away from home" feeling with our elegant rooms featuring a unique all-inclusive concept. Enjoy the complimentary minibar stocked with premium spirits and the personalized pillow menu for ultimate comfort.

Gourmet Dining and Relaxation
Indulge in our international live-cooking breakfast and unwind in The Living lounge with free drinks and snacks all day. The cozy ambiance, complete with stained glass windows and rain showers in the bathrooms, ensures a relaxing stay.

Convenient Location and Complimentary Amenities
Located by the famous Herengracht canal, our hotel offers wooden rental bikes for exploring the city and a helpful staff to assist with sightseeing plans. Plus, don't forget to use the free iPad in the lobby for your convenience. Book now for an unforgettable stay at Banks Mansion!

Important information:

Please note that the same card used for booking needs to be shown at check-in, with a matching photo identification.

Please note that when booking more than 5 rooms different policies and additional supplements may apply.

Please note that an extra bed is only possible on request. If the request is not confirmed, no extra bed will be available in the room.

City tax subject to changes by the local government in 2024
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 60 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for € 25 per person per night when using an available extra bed.
    People 12 years old and over stay for € 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1318 reviews
Cleanliness: 8.28
Service: 9.45
Location: 9.79
Room Quality: 8.24
Amenities: 9.17
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.25
J
Jacques • couple • nz
9
Exceptional hotel . Staff were wonderful, all the facilities were great, rooms perfect, bed very comfortable.
Pros:

Everything😀
Perfect in every way

Cons:

Nil

2026-07-23 • via Nuitee
K
Kevin • couple • gb
9
Thoroughly enjoyable.
Pros:

The all inclusive bar, cheese boards and games in the living were great. The room was cosy, clean and relaxing.

Cons:

Maybe the cooked breakfast options could have been better, but the idea of live cooking is cool.

2026-07-23 • via Nuitee
K
Kate • couple • au
9
2026-07-21 • via Nuitee
N
Nikoo • family_with_children • nl
7
Pros:

Great location and all the extras are very nice. Staff are kind and helpful

Cons:

Room was dated, lamp and fridge were broken and cleanness of the room was not up to standard. Price and quality are not in line

2026-07-20 • via Nuitee
L
Laurie • couple • fr
10
Excellent lieu pour une escapade à Amsterdam !
Pros:

L’accueil, la gentillesse et le sens du service de tout son personnel !
Et un excellent emplacement !

2026-07-13 • via Nuitee
F
fredericq • couple • be
7
2026-07-12 • via Nuitee
G
Gerhard • couple • it
7
Pros:

der Stil - allinklusive - zentrale Lage

Cons:

an drei Tagen habe ich gebtem die Uhr im Zimmer zu reparieren: bis zur Abtrise wurde dies nicht getan; obeohl nur die Batterie zu wechseln war

2026-07-07 • via Nuitee
A
amanda • couple • gb
8
Enjoyed our stay this is our 3rd time. We found it a little bit expensive for the comfy room we had snd a little dated.
Pros:

Location, staff. The snacks and drinks are a welcome after a lot of walking

Cons:

Not having a kettle to make a cup of tea on a morning, having to go to the basement, make your drink then bring it back up in the elevator there were tea facilities in reception but only special blends, no normal English tea and a lot of times no milk. The coffee machine in the room didn’t work properly so it would of been nice to be able to make tea and have a kettle with a little selection of normal tea/coffee milk & sugar which is normal in a lot of hotels

2026-07-07 • via Nuitee
T
Timothy J • solo_traveller • us
10
Awesome
Pros:

Room was very comfortable and clean. Breakfast was great, good food and plenty to choose from. Super friendly and helpful staff that made the stay even more worth while.

Cons:

Couldn't find anything wrong

2026-07-02 • via Nuitee
R
Robert • couple • us
7
2026-06-28 • via Nuitee
M
Melnic • solo_traveller • md
10
2026-06-25 • via Nuitee
D
Diane • couple • us
10
Pros:

Location was perfect. Great breakfast and fun snacks and drinks throughout the day

Cons:

Nothing it was perfect

2026-06-25 • via Nuitee
A
ArBel79 • couple • il
9
2026-06-22 • via Nuitee
טל • solo_traveller • il
9
Pros:

The staff was very kind, breakfast was good and the best part - hotel was very clean, the free drinks and the prime location

Cons:

Room was small

2026-06-21 • via Nuitee
טל • solo_traveller • il
9
2026-06-21 • via Nuitee
A
Anthony • couple • us
8
Very nice stay and I would recommend to others. Loved the all inclusive model
Pros:

Good room size

Cons:

Steps into lobby. Would be better with ramp

2026-06-17 • via Nuitee
J
Jacquie • solo_traveller • gb
10
2026-06-16 • via Nuitee
D
denise • couple • cl
4
Hotel bien ubicado, de baja categoría, con habitaciones pequeñas y mal ambientadas, poco personal
Pros:

Tenía un sistema de bebidas gratis en el lobby o entrada del hotel

Cons:

El hotel es chico, decoración antigua y poco personal. Cierran el hotel a las 11 y hay que tocar el timbre! Habitaciones pequeñas, mal decoradas y no es más que un 2 ó 3 estrellas… no vale los 480 euros que pagamos la noche… una estafa! Por ese precio puedes irte a un hotel de lujo ( las fotos no tienen nada que ver con la realidad)

2026-06-15 • via Nuitee
E
Eliane • extended_group • gb
10
I’ll be back
Pros:

It was okay

Cons:

Nothing

2026-06-14 • via Nuitee
J
Jodie • couple • au
10
2026-06-10 • via Nuitee