Four Points Flex by Sheraton Vienna Mariahilf

Hotels
Four Points Express
8.9 (7206 reviews)
Webgasse 26 , Vienna , at

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location
Cons:
Issues with room booking
High breakfast costs

Categories

Cleanliness
8.31
Mentioned as clean but some concerns about room conditions.
Service
9.28
Staff were friendly and helpful in several reviews.
Location
9.32
Several reviews praised the convenient location near metro stations.
Room Quality
8.77
Rooms were spacious and comfortable, but some faced issues related to booking.
Amenities
8.8
Standard amenities for a hotel, but some mentioned breakfast costs.
Value for Money
8.76
Mixed feedback on value, related to room quality and booking issues.
Food and Beverage
8.81
Good breakfast options, though breakfast pricing was a concern.
Overall Experience
9.18
Despite some issues, the overall experience was positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:39

Property Description

Modern Design and Convenient Location
The Austria Trend Hotel Anatol Wien boasts a modern design and is conveniently located just steps away from Vienna's famous shopping street. Explore nearby attractions easily with the subway station close by.

Comfortable and Spacious Rooms
Relax in air-conditioned rooms equipped with cable TV, electronic safe, and laptop charging plug. Enjoy a comfortable stay in non-smoking rooms designed for your convenience.

24-Hour Bar and Nearby Dining Options
Unwind at the hotel's 24-hour bar or explore the variety of dining options in the hotel's vicinity. With a range of restaurants, pubs, and bars nearby, your culinary cravings are sure to be satisfied.

Book your stay at Austria Trend Hotel Anatol Wien for a perfect blend of comfort, convenience, and modern amenities.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.9
Based on 7206 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
A
Angelika Beatrix couple at
9
Perfektes Hotel für Wienbesuch.
Pros:

Gute Lage, saubere freundliche Zimmer, sehr zuvorkommendes Personal, reiches Frühstück, sehr gutes Preis-Leistungs Verhältnis.

2026-09-11 via Nuitee
A
Astghik family_with_children am
9
A well-located, clean and comfortable hotel, with a disappointing check-in experience
Pros:

Overall, we were satisfied with our stay. The hotel has a very convenient location, with a metro station and bus stops within easy walking distance. The hotel was very clean and comfortable. The breakfast was good, with a decent selection.

Cons:

The only negative experience was the check-in process. Almost a month before our arrival, I informed the hotel that we would be arriving early in the morning and asked whether early check-in might be possible. We arrived at around 10:00 a.m. after an overnight flight, but the front desk staff told us that our room was not ready. We left our luggage and returned about an hour later, as we were very tired after travelling overnight.

We then had to wait in the lobby for almost five hours, although we repeatedly saw other guests arriving and being checked in immediately. I understand that the official check-in time was 3:00 p.m. and that early check-in cannot be guaranteed, but seeing other guests being accommodated while we were repeatedly told to wait gave us the impression of unequal treatment.

Shortly before 3:00 p.m., after the shift changed, another front desk staff member, who was very polite and helpful, offered us another room with the same conditions, as our original room was still not ready. We accepted it. This was frustrating because the same solution could apparently have been offered much earlier.

Hopefully, similar situations can be handled more flexibly in the future.

2026-09-11 via Nuitee
M
Maya couple us
6
2026-09-10 via Nuitee
B
Belén extended_group ec
9
Pros:

Limpio

Cons:

La habitación pequeña para 3 personas y la ducha demasiado pequeña, la ubicación un poco alejada del centro para ir caminando pero estuvo bien. A pesar que tuvimos un pequeño inconveniente el momento del registro nos solucionaron

2026-09-09 via Nuitee
C
CSilk72 couple es
8
2026-09-08 via Nuitee
C
Corinne couple ch
8
2026-09-07 via Nuitee
A
Ali couple bh
10
2026-09-07 via Nuitee
A
Apostolos solo_traveller gr
10
2026-09-07 via Nuitee
K
Kamila solo_traveller pl
10
2026-09-07 via Nuitee
M
Martín Ignacio couple it
9
2026-09-07 via Nuitee
Y
Yair couple us
10
2026-09-06 via Nuitee
M
Margreeth solo_traveller nl
10
Mooi hotel van Marriot groep
Pros:

Mooi hotel, lijkt allemaal net opnieuw ingericht, lekkere bedden, mooi meubilair. Rustige straat, geen lawaai. Koffie en thee in de lobby gratis te pakken. En ook waterkoker op de kamer. 24 uurs receptie. Standplaats deelfietsen Wien Mobil Rad op 200 meter. Op de fiets in 10 minuten in Innenstadt, lopend half uur.

Cons:

Niets

2026-09-06 via Nuitee
B
Brigitte solo_traveller at
9
Gutes Preis Leistungsverhältnis
Pros:

Nähe U Bahn, ruhiges Business Hotel

2026-09-06 via Nuitee
L
LUIS E solo_traveller ar
9
Pros:

Todo bien

Cons:

Que no incluya desayuno

2026-09-05 via Nuitee
P
Philippe couple ch
8
2026-09-05 via Nuitee
A
Ana Mercedes couple ar
9
Recomendable
Pros:

El desayuno es excelente, muy variado y completo. El personal es muy amable. La habitación es cómoda.

Cons:

Las camas individuales son angostas. El baño tiene bañera, la cual es muy alta para entrar o salir , y, también, muy angosta, lo que la hace peligrosa para resbalarse.

2026-09-05 via Nuitee
P
Paris solo_traveller gr
10
Pros:

Ωραίο περιβάλλον, πολύ καλό προσωπικό, επαγγελματίες, ευγενεστατοι.

2026-09-04 via Nuitee
S
Sergii family_with_children ua
10
Pros:

I have stayed at this hotel many times and have always been happy with my experience, but my first visit since the rebranding to Sheraton Hotel exceeded all my expectations!
It is clear that the update has done the hotel wonders: the refreshed interior looks stylish and modern, and the level of service has reached an even higher standard. I was especially delighted to see that alongside all these positive changes, the hotel has kept what I loved most about it—its warm, welcoming atmosphere and genuinely attentive staff.
The team provides flawless service, the rooms are spotless, and the new amenities add a lovely touch of extra comfort. I will definitely keep coming back again and again. A big thank you to the entire team for such fantastic work!

2026-09-04 via Nuitee
F
FRANCESCA solo_traveller it
10
Perfetto
Pros:

Posizione perfetta, vicino alla metro, luogo tranquillo e silenzioso

Cons:

.

2026-09-03 via Nuitee
S
Susanne solo_traveller ch
10
2026-09-03 via Nuitee