Crowne Plaza Zürich by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.8 (5864 reviews)
Badenerstrasse 420 , Zürich , CH
+41 44 404 44 44

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Cons:
Service
Room Quality

Categories

Cleanliness
8.49
Many guests mentioned cleanliness positively, noting that rooms and bathrooms were well maintained.
Service
7.46
While many praised the staff's friendliness, a significant negative review highlighted poor service during check-in, affecting the overall sentiment.
Location
8.5
The location received positive remarks due to good access to public transport and nearby attractions.
Room Quality
6.95
Some guests found the rooms small and lacking modern amenities, indicating a need for upgrades.
Amenities
7.78
Positive comments on the spa and gym were noted, though some amenities did not meet expectations.
Value for Money
7.74
Several guests felt that the price matched the quality of the hotel, despite mixed reviews on specific services.
Food and Beverage
7.99
Breakfast received positive feedback, although scheduling inconsistencies were mentioned.
Overall Experience
7.46
Guests enjoyed their stay overall but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:53

Property Description

Convenient Location
The Crowne Plaza Zurich is perfectly situated, just a short tram ride from Zurich's bustling city centre, making it an ideal choice for both leisure and business travelers.

Luxurious Amenities
Indulge in the ultimate comfort with air-conditioned rooms equipped with modern conveniences like a flat-screen TV and tea/coffee facilities. The Holmes Place Health Club offers a lavish 2,000 m² space for guests to unwind, complete with an indoor pool and top-notch fitness equipment.

Parking Convenience
Forget the hassle of searching for parking – with 550 spaces available in the hotel's private garage, guests can enjoy peace of mind knowing their vehicles are secure during their stay.

Book now for a memorable and stress-free stay at the Crowne Plaza Zurich!

Important information:

Children under the age of 16 are not allowed in the Holmes Place Health Club, spa or pool.

A damage deposit of CHF 100 is required upon arrival. It is deposited by credit card. You will usually receive the refund within 14 days of departure. The damage deposit will be refunded in full to your credit card after the property has been checked and no damage is found.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

7.8
Based on 5864 reviews
Cleanliness: 8.49
Service: 7.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 7.99
Overall Experience: 7.46
T
Teresa • solo_traveller • au
8
2026-09-18 • via Nuitee
T
Teresa • solo_traveller • au
8
Pros:

The location is good, friendly staff, great breakfast, good size rooms.

Cons:

The bathroom door is not private

2026-09-18 • via Nuitee
V
Vincent • solo_traveller • ch
9
2026-09-18 • via Nuitee
M
Michael • solo_traveller • gb
8
Pros:

A nice hotel a bit away from the city centre. The rooms and facilities were good. The staff were excellent. The hotel us expensive so value for mobey was not so good, but it is Switzerland where prices are eye watering.

Cons:

The value for money e.g.being charged 10 Swiss francs for a botle of water.

2026-09-17 • via Nuitee
C
Carolyn • couple • au
8
The hotel worked well for our 1 x night
Pros:

Clean, easy to get to, close to public transport

Cons:

Located in a not a very exciting part of Zurich

2026-09-17 • via Nuitee
K
Kevin • extended_group • au
3
Which I never selected the hotel
Pros:

Staff with the exception of 2 very arrogant undressed fly and short we were made to feel like we were a effort to answer our questions

Cons:

The photos on Bookings .com were not reflective of the size of the rooms. A lot smaller then presented and presented somewhat less in presentation

2026-09-17 • via Nuitee
R
R.S.. • solo_traveller • ch
8
Pros:

Gute Lage.

Cons:

Personal sehr hilfreich.

2026-09-17 • via Nuitee
I
INNA • solo_traveller • il
8
Pros:

ארוחת בוקר מצויינת

Cons:

החדר קטן, אין מיטות זוגיות , רק מופרדות, החניה מאוד יקרה

2026-09-16 • via Nuitee
J
Javad • solo_traveller • ca
9
2026-09-16 • via Nuitee
T
Tarun • family_with_children • in
10
Very good stay, where is got whatever we wanted out of it.
Pros:

Our room. We asked for inter connecting rooms which we got. Our rooms were cleaned everyday. The staff was always very corteous

Cons:

There is nothing which we didn't like.

2026-09-16 • via Nuitee
M
Moshe • couple • il
9
חדר נעים ושקט שהתאים מאד לאדם יחיד, עם ארוחת בוקר טובה.
Pros:

חדר נעים ושקט שהתאים מאד לאדם יחיד, עם ארוחת בוקר טובה.
תחבורה נוחה ממרכז העיר ואליו בקו 2 או 3

2026-09-16 • via Nuitee
O
Ogerta • couple • ch
7
2026-09-16 • via Nuitee
C
Connie • couple • au
10
2026-09-16 • via Nuitee
J
James • extended_group • gb
8
Large, comfortable hotel, quiet location.
Pros:

Comfortable large room with bath and shower, very good breakfast. Very relaxed friendly and helpful staff.

Cons:

Starting to look a bit in need of refurbishing, rather expensive, and expensive restaurant.

2026-09-15 • via Nuitee
L
Lakshmi • couple • de
7
Schönes Hotel in guter Lage.
Pros:

Gute Lage. Schönes Badezimmer.
Toller Fitnessbereich.

Cons:

Parken kostet trotz ausreichend großem Parkhaus extra.

2026-09-15 • via Nuitee
D
david • solo_traveller • gb
7
2026-09-15 • via Nuitee
H
Hans-Joachim • solo_traveller • de
7
Pros:

Gute Lage zur Züricher Innenstadt, gute Parkmöglichkeit durch grosse Tiefgarage. Guter Roomservice.

Cons:

Die Bar hat leider viel von ihrem gemütlichen schweizer Charme eingebüsst. Kommunikation nur auf Englisch, da sehr viel (vorwiegend?) Asiatisches Publikum. "Hey, guys.." ist die generelle Begrüssung, die alteuropäische Höflichkeit bleibt auf der Strecke.

2026-09-15 • via Nuitee
J
Jayden • couple • au
10
2026-09-15 • via Nuitee
ÖMER TULGA • extended_group • tr
6
İdare eder
Pros:

Personeli ve temizliği

Cons:

Fiyat kalite dengesi olumsuz

2026-09-14 • via Nuitee
N
Nathan • solo_traveller • gb
10
2026-09-14 • via Nuitee