Holiday Inn Express Boston - Saugus by IHG

Hotels
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Holiday Inn Express
8.3 (1454 reviews)
999 Broadway , Saugus , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Great breakfast
Cons:
Noise from outside
Issues with parking
Limited amenities in some rooms

Categories

Cleanliness
7.91
Generally clean with some issues noted like dirty underwear in one room.
Service
8.58
Staff were frequently mentioned as very friendly and helpful.
Location
8.52
Convenient locations mentioned, close to key areas like Salem and Boston.
Room Quality
8.07
Generally comfortable, with some issues related to noise and view.
Amenities
8.3
Decent amenities available including breakfast and parking.
Value for Money
7.96
Affordable rates but some noted high prices; overall good value.
Food and Beverage
8.91
Breakfast received high praise, though some found it simple.
Overall Experience
8.18
Overall a good experience, with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:13

Property Description

Convenient Location
Located on Route 1 in Saugus, Holiday Inn Express Saugus Logan Airport offers easy access to Boston city center and nearby attractions like Salem.

Comfortable Accommodation
Each room is equipped with modern amenities including a TV, refrigerator, and coffee/tea making facilities. Guests can also enjoy a private bathroom with complimentary toiletries and a work desk.

Great Facilities
Guests can take advantage of the outdoor pool, fitness center, and free continental breakfast during their stay. The hotel also provides a 24-hour front desk and on-site parking for convenience.

Book your stay at Holiday Inn Express Saugus Logan Airport for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests wishing to park their car at the property outside the term of their stay may do so for an additional charge. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1454 reviews
Cleanliness: 7.91
Service: 8.58
Location: 8.52
Room Quality: 8.07
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.91
Overall Experience: 8.18
D
Damiste • solo_traveller • us
10
2026-05-29 • via Nuitee
G
Grecia Albania • solo_traveller • pe
10
Buena calidad por el precio
Pros:

Era muy completo

Cons:

Estaba muy alejado de la estación de bus

2026-05-28 • via Nuitee
J
Jean • couple • us
9
It was so good to stay over there…
Pros:

It was very clean and spacious. Any floor has microwave and ice machine.

Cons:

N/a

2026-05-26 • via Nuitee
L
Lopez • couple • us
10
2026-05-22 • via Nuitee
M
Mary Elizabeth • extended_group • us
5
Cons:

I didn’t care for the staff at the front desk. They were offering guests an opportunity to spin the wheel for candy, chips, etc. While standing with my kids the clerk inquired as to whether or not o was a member and because I wasn’t we weren’t offered the chance to spin. I know it seems silly but very unprofessional. Staying three nights and you can let the kids spin for a $2.00 candy bar or bag of chips? Silly. Won’t be back.

2026-05-21 • via Nuitee
N
Nikolett • extended_group • hu
8
2026-05-18 • via Nuitee
Y
Yeny Caterine • solo_traveller • us
8
Pros:

Todo estaba muy limpio

Cons:

El caballero q estaba ese dia en la recepción no fue muy amable

2026-05-17 • via Nuitee
B
Blondel • solo_traveller • us
10
It was great!
Pros:

Everything

2026-05-16 • via Nuitee
C
Carrie • extended_group • us
7
2026-05-10 • via Nuitee
T
Terry • couple • us
10
2026-05-09 • via Nuitee
A
Allison • solo_traveller • us
5
ok cant say it was great
Pros:

location

Cons:

room was ok. the shower bathtub was difficult to use and we ended up with water everywhere and not enough towels.
shower had what appeared to be a pie e of green gum on the pipe?

2026-05-07 • via Nuitee
Q
Quinones • solo_traveller • us
10
2026-05-07 • via Nuitee
O
Oldachca • solo_traveller • us
7
2026-05-04 • via Nuitee
K
Kyler • couple • gb
10
2026-05-04 • via Nuitee
Q
Quinones • solo_traveller • us
10
2026-05-01 • via Nuitee
V
vicky • family_with_children • us
10
2026-04-30 • via Nuitee
T
Trent • solo_traveller • us
10
Pros:

Good service

2026-04-30 • via Nuitee
V
Vanessa • solo_traveller • us
10
Pros:

Front desk staff were absolutely kind and most helpful. The breakfast bar each morning was good and we had excellent cups of Joe's each morning.

Cons:

I didn't like not knowing there was a $50 per night added to my total, until we checked in.

2026-04-28 • via Nuitee
D
DURÓ LEITÃO DE ALMEIDA • couple • br
10
Excelente
Pros:

Qualidade no geral

Cons:

Um pouco afastado

2026-04-28 • via Nuitee
S
Stacey • couple • us
10
2026-04-27 • via Nuitee