Quality Inn & Conference Centre Downtown Sudbury

Hotels
Quality Inn
7.6 (589 reviews)
390 Elgin Street , Sudbury , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Convenient
Staff were friendly
Breakfast was good
Cons:
Dirty floors
Bed bugs
Rude service
Unsafe location
No parking

Categories

Cleanliness
6.81
Multiple mentions of dirty floors, bed bugs, and general lack of cleanliness.
Service
8.78
Some positive comments about staff, but numerous mentions of rude service and poor management.
Location
6.32
Concerns about safety due to proximity to a homeless shelter and bar.
Room Quality
7.27
Rooms described as tired, with strange smells and issues like bed bugs.
Amenities
7.3
Basic amenities but noted issues with elevator and bed supplies.
Value for Money
8.76
Some reviews noted reasonable price despite the location and condition issues.
Food and Beverage
7.81
Breakfast received mixed reviews with some noting it was good and some issues with service quality.
Overall Experience
7.78
Mix of good and bad experiences with significant concerns about cleanliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:11

Property Description

Convenient Location
Quality Inn & Conference Centre Downtown Sudbury is ideally situated near popular attractions such as Science North and Sudbury Arena, making it a perfect choice for travelers looking to explore the city.

Comfortable Accommodations
Guests can relax in air-conditioned rooms equipped with modern amenities including free WiFi, flat-screen TVs, and private bathrooms. The hotel also offers a fitness centre for guests to unwind after a day of sightseeing.

Dining and Business Facilities
Indulge in a variety of American and Indian dishes at the on-site restaurant, or grab a drink at the bar. For business travelers, there is a business centre available, along with vending machines for snacks and drinks. The friendly reception staff is always ready to assist with area recommendations.

Book your stay at Quality Inn & Conference Centre Downtown Sudbury for a memorable experience in the heart of the city.

Important information:

Housekeeping service is offered upon request every 3 nights during longer stays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YSB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for CAD 15 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 589 reviews
Cleanliness: 6.81
Service: 8.78
Location: 6.32
Room Quality: 7.27
Amenities: 7.3
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 7.78
V
Virginia solo_traveller ca
8
Pros:

Staff was nice, breakfast was ok

Cons:

Tv was a pain, the bar down stairs was loud

2026-06-16 via Nuitee
L
Lachapelle couple ca
7
2026-06-12 via Nuitee
R
Rita solo_traveller ca
10
2026-06-10 via Nuitee
K
Karnveer singh extended_group ca
10
2026-06-09 via Nuitee
R
Rafi solo_traveller ca
7
Pros:

Overall, everything was good, except for the elevator and the parking lot. The stay was comfortable, and the staff were pleasant. However, the elevator could use some improvement, and the parking lot was not very convenient. Other than that, it was a positive experience.

2026-06-08 via Nuitee
G
George extended_group ca
8
Good
Pros:

Everything was good. Except the WIFI, which was not functioning properly. It could be my phone settings. Because the hotel WiFi was not s secure one.

2026-06-03 via Nuitee
J
John extended_group ca
10
Excellent!
Pros:

Convenient

2026-05-06 via Nuitee
H
Hala solo_traveller ca
1
The room in the ground floor was full of insect I was so afraid to sleep and moved to another hotel in the morning
2026-05-06 via Nuitee
A
Abdelmagid solo_traveller ca
5
2026-05-06 via Nuitee
T
Tim couple ca
7
Love that it is connected to Lounge 390
Cons:

Room had not been used for a while, so slight mildew. Same for shower, small amount of brown water came out of the faucit. This would be normal for a room not used in a while

2026-05-04 via Nuitee
N
Nico_Jaimes solo_traveller co
8
Buen hotel
Pros:

Habitación amplia y confortable para una noche.

Cons:

Mi TV no tenía Internet.

2026-04-30 via Nuitee
L
Lori solo_traveller ca
6
Overpriced but a decent property
Pros:

The room was Modern enough and clean

Cons:

The location was a bit sketchy. The common areas including carpets walls all glass doors and windows were dirty. The TV wasn't very big and the remote only worked if you were Within 6 in of the TV which kind of defeats the purpose of having a remote although I did not report it or try to get anyone to fix it.

2026-04-30 via Nuitee
J
John extended_group ca
10
Awesome staff! Very courteous!
Pros:

My favourite place to stay in Sudbury!!

Cons:

I had to leave early!

2026-04-27 via Nuitee
J
Jamts solo_traveller ca
10
Pros:

Everything was good,great staff

2026-04-26 via Nuitee
S
Susan couple ca
7
The staff was very pleasant and helpful.
Cons:

The road in and especially the parking lot are in horrible shape.

2026-04-23 via Nuitee
M
Marie family_with_children ca
8
The staff were friendly. It was a pleasant stay.
Pros:

Good location.

Cons:

Icy - middle of winter.

2026-04-13 via Nuitee
B
Barb couple ca
6
Location good for us- disappointed no hot water in bathroom sink
Pros:

Bkfast ok

Cons:

No hot water in bathroom sink and “ due to online booking” nothing could be done to compensate guest

2026-04-02 via Nuitee
D
Daryn family_with_children us
9
2026-03-25 via Nuitee
D
Dillman couple ca
10
2026-03-25 via Nuitee
J
John couple ca
10
Great place to stay on a visit to Sudbury!!
Pros:

Very friendly!

Cons:

Tv was tough to turn on.

2026-03-23 via Nuitee