Hotel Bristol Palace

Hotels
9.1 (7943 reviews)
Via XX Settembre 35 , Genova , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Older room conditions
Temperature issues

Categories

Cleanliness
8.43
Some reviews indicate that while the hotel is well maintained, it could be cleaner, especially in terms of older rooms.
Service
9.4
Overall positive feedback about the staff's professionalism, though some experiences were less favorable.
Location
9.94
Consistent praise for the excellent location of the hotel, noted as one of its strongest points.
Room Quality
8.39
Mixed reviews on room conditions; some rooms are dated and have issues with temperature control.
Amenities
8.92
Amenities received average feedback, with room for improvement, particularly regarding facilities in rooms.
Value for Money
8.88
Some guests feel the hotel is overpriced considering the condition of some rooms.
Food and Beverage
9.43
Breakfast and dining options received positive remarks across multiple reviews.
Overall Experience
9.4
Guests enjoyed their stay overall, despite some drawbacks regarding room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:35

Property Description

Impressive Elliptical Staircase and Elegant Rooms

The Bristol Palace in central Genoa welcomes you with its grand elliptical staircase, leading to beautifully appointed rooms. Each room exudes classic style with antique furniture, offering modern comforts like soundproofing, air conditioning, free WiFi, and a TV with international channels. The luxurious bathrooms come with premium toiletries, complemented by a daily turndown service.

Fine Dining and Business Facilities

Indulge in exquisite dining at the elegant restaurant and coffee shop, where a varied American buffet breakfast awaits, including gluten-free options. For business travelers, the hotel offers 9 meeting rooms and business facilities. Additionally, a private garage and valet service are available for your convenience.

Proximity to Attractions

Conveniently located just 100 meters from Piazza De Ferrari, the hotel is a short walk from Genoa's Aquarium and harbor area. Immerse yourself in luxury and convenience at the Bristol Palace.

To experience luxury and convenience at the Bristol Palace, book your stay now!

Important information:

Please note that the private garage is closed from 00:00 until 07:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 29 per day.

Location

Guest Reviews

9.1
Based on 7943 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.94
Room Quality: 8.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.4
L
Loredana • solo_traveller • ro
10
Pros:

Totul la superlativ!

2026-07-25 • via Nuitee
E
Ender • couple • de
7
Pros:

Sehr zentrale Lage. Perfekt im Zentrum.

Cons:

Parkhaus war 15min Gehweg entfernt.

2026-07-25 • via Nuitee
V
Van Mieghem • solo_traveller • be
10
Faboulous
Pros:

Het was een heerlijk verblijf, in een mooi hotel, in een prachtige kamer met een kingsize bede en een geweldig ontbijt. Werkelijk een aanrader. Gewoon top!

Cons:

Helemaal niets

2026-07-25 • via Nuitee
N
Nizar • solo_traveller • pl
10
2026-07-25 • via Nuitee
J
jingjing • family_with_children • cn
10
2026-07-25 • via Nuitee
M
Martin • solo_traveller • de
9
2026-07-25 • via Nuitee
F
Françoise • solo_traveller • fr
9
Tres bon séjour
Pros:

Tres bien situé dans Genes.
Jolie décoration. Un escalier splendide.
Personnel agréable et professionnel.
Restaurant de qualité.

Cons:

Dommage que les toilettes soient dans la salle de bain pour un hotel de ce standing.
Tres beau buffet pour le petit déjeuner mais sur 3 petits déjeuner pris le buffet chaud était froid.

2026-07-24 • via Nuitee
R
Roland • family_with_children • se
9
2026-07-24 • via Nuitee
B
Barbara • couple • de
8
Ein Stadthotel in bester Lage, eines der besten in Genua.
Pros:

Lage perfekt im Zentrum, Zimmer groß, etwas altmodisch eingerichtet, Frühstück gut, aber viele Fertigprodukte.

Cons:

Frühstück (mehr Selbstgemachtes), sehr voller Frühstücksraum.

2026-07-24 • via Nuitee
S
sambol • extended_group • at
9
We enjoyed our stay very much
Pros:

It was clean, beautiful, and comfortable. Very well located with very friendly staff.

Cons:

The breakfast was the same every day. The floor of the room creaked so much.

2026-07-24 • via Nuitee
L
Lazlo • solo_traveller • nl
9
Pros:

De locatie en de stijl.

2026-07-24 • via Nuitee
G
Gerald • couple • at
9
2026-07-24 • via Nuitee
K
klaus • family_with_children • de
9
2026-07-24 • via Nuitee
P
Paula • family_with_children • gb
10
2026-07-23 • via Nuitee
G
Gabrielle • couple • ch
7
Hyper centré, bon petit dej, excellente literie mais mauvaise insonorisation, et moisissures dans les joins de douche
Pros:

Qualité de la literie, bon petit déjeuner avec du choix

Cons:

Très très mauvaise insonorisation, c’est simple la qualité de votre sommeil sera défini par si vos voisins de chambres sont bruyants ou non. Dommage pour un 5 étoiles…

2026-07-23 • via Nuitee
E
EVANDRO • solo_traveller • br
10
Estada ótima em Genova!!!
Pros:

Localização excelente!!! Prédio histórico!!! Tudo perfeito!!!

2026-07-23 • via Nuitee
G
Gro • family_with_children • no
10
2026-07-23 • via Nuitee
S
selvaggi • solo_traveller • it
10
Pros:

Personale sempre disponibile.
Poco distante parcheggio privato a pagamento.

2026-07-23 • via Nuitee
M
Miroslav • couple • cz
9
Historic Charm, Modern Comfort and an Unforgettable Atmosphere
Pros:

A hotel with historic charm and modern comfort, filled with the enchanting atmosphere of a bygone era. Walking through its interiors, you feel as though you have stepped back into the days when Genoa’s high society gathered here for elegant balls and grand social events.
My wife and I love hotels housed in beautifully restored historic buildings, and the Bristol Palace gave us another truly memorable stay. Our room was spacious, with comfortable beds, and it also offered something that has unfortunately been disappearing from hotel rooms lately: individually adjustable temperature control. We could set the temperature exactly as we wished, which definitely earns the Bristol Palace a big thumbs-up from us!
A generous breakfast is served in the magnificent setting of the Giotto Restaurant, making it a wonderful place to start each day. The hotel also enjoys an excellent location near Piazza Raffaele De Ferrari, just a few minutes’ walk from the harbour and Via Garibaldi, with its famous palaces.
We greatly appreciated the exceptionally kind, welcoming and helpful staff, and we would like to thank them for making our stay in Genoa so enjoyable. The valet parking service was absolutely excellent, with our car always ready within just a few minutes.
The magnificent marble Art Nouveau staircase is also well worth admiring—and taking a few photographs of. You rarely come across anything quite like it.

Cons:

Waiting for a table to become available at breakfast during peak hours.

2026-07-23 • via Nuitee
M
Marina • solo_traveller • ca
10
2026-07-23 • via Nuitee