Hotel Bristol Palace

Hotels
9.1 (8290 reviews)
Via XX Settembre 35 , Genova , IT
+39 010 592541

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Older room conditions
Temperature issues

Categories

Cleanliness
8.43
Some reviews indicate that while the hotel is well maintained, it could be cleaner, especially in terms of older rooms.
Service
9.4
Overall positive feedback about the staff's professionalism, though some experiences were less favorable.
Location
9.94
Consistent praise for the excellent location of the hotel, noted as one of its strongest points.
Room Quality
8.39
Mixed reviews on room conditions; some rooms are dated and have issues with temperature control.
Amenities
8.92
Amenities received average feedback, with room for improvement, particularly regarding facilities in rooms.
Value for Money
8.88
Some guests feel the hotel is overpriced considering the condition of some rooms.
Food and Beverage
9.43
Breakfast and dining options received positive remarks across multiple reviews.
Overall Experience
9.4
Guests enjoyed their stay overall, despite some drawbacks regarding room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:35

Property Description

Impressive Elliptical Staircase and Elegant Rooms

The Bristol Palace in central Genoa welcomes you with its grand elliptical staircase, leading to beautifully appointed rooms. Each room exudes classic style with antique furniture, offering modern comforts like soundproofing, air conditioning, free WiFi, and a TV with international channels. The luxurious bathrooms come with premium toiletries, complemented by a daily turndown service.

Fine Dining and Business Facilities

Indulge in exquisite dining at the elegant restaurant and coffee shop, where a varied American buffet breakfast awaits, including gluten-free options. For business travelers, the hotel offers 9 meeting rooms and business facilities. Additionally, a private garage and valet service are available for your convenience.

Proximity to Attractions

Conveniently located just 100 meters from Piazza De Ferrari, the hotel is a short walk from Genoa's Aquarium and harbor area. Immerse yourself in luxury and convenience at the Bristol Palace.

To experience luxury and convenience at the Bristol Palace, book your stay now!

Important information:

Please note that the private garage is closed from 00:00 until 07:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Location

Guest Reviews

9.1
Based on 8290 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.94
Room Quality: 8.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.4
W
Wells • couple • us
10
Amazing
Pros:

Excellent property to stay at. Beautiful rooms, great location and very nice staff.

Cons:

Nothing it was great!

2026-09-19 • via Nuitee
P
Patrick • extended_group • de
10
2026-09-19 • via Nuitee
N
Necip • couple • us
8
Historical place with convenient location
Pros:

Close to train station for day trips, great location for shopping and dining. Breakfast was amazing.

2026-09-19 • via Nuitee
B
Betty • couple • gb
8
Pros:

Great location, pleasant helpful staff.

Cons:

Bathroom had a narrow bath with shower over which didn’t have a non slip mat, horrible clingy shower curtain.
No English speaking tv channel in the room.

2026-09-18 • via Nuitee
E
EVERALDO • extended_group • br
10
Local muito bom e bom astral para conhecer Genova
Pros:

Instalações antigas mas reformadas e muito confo

Cons:

Detalhes de limpeza e vasamentos na parte hidráulica

2026-09-18 • via Nuitee
A
Ali • solo_traveller • us
8
2026-09-18 • via Nuitee
D
Dina • couple • ch
10
2026-09-18 • via Nuitee
D
Dina • solo_traveller • ch
10
Toll
Pros:

Das Hotel Bristol ist ideal für einen kurzen Städtetrip. Die Lage ist hervorragend – sehr zentral und ein perfekter Ausgangspunkt, um die Stadt zu erkunden. Das Hotel selbst befindet sich in einem wunderschönen alten Gebäude und hat mit seinem besonderen Charme und den eindrucksvollen Treppen sehr viel Atmosphäre. Unser Zimmer und das gesamte Hotel waren sehr sauber. Auch das Frühstück war gut und hat uns sehr gefallen. Wir haben uns während unseres Aufenthalts sehr wohlgefühlt und können das Hotel auf jeden Fall weiterempfehlen.

Cons:

Keine negativen Punkte

2026-09-17 • via Nuitee
D
Derek • couple • es
10
Beautiful hotel in great location with very friendly staff
Pros:

Location and heritage

Cons:

Nothing

2026-09-17 • via Nuitee
M
Marcelo Alexander • solo_traveller • pe
8
2026-09-17 • via Nuitee
H
Hilde • extended_group • no
8
2026-09-17 • via Nuitee
G
Gemma • couple • ch
9
Pros:

Great location, big and clean rooms, friendly staff and varied breakfast.

Cons:

The pillows sink, so they aren’t very comfortable to sleep.

2026-09-16 • via Nuitee
D
Detelin • couple • bg
8
2026-09-16 • via Nuitee
M
Mariana lopez hernandez • solo_traveller • fr
10
Estancia laboral
Pros:

la hospitalidad del personal y la limpieza del hotel

Cons:

que no habia cafetera en la habitacion

2026-09-16 • via Nuitee
K
Kathleen • couple • au
10
2026-09-16 • via Nuitee
N
Naim • extended_group • tr
9
çok güzeldi
Pros:

kahvaltı çok güzeldi

Cons:

Banyoda duş alma yeri dar

2026-09-15 • via Nuitee
T
Tatiana • couple • gb
10
highly recommend!
Pros:

we are always staying in Bristol Palace hotel when go to Genova, location the best, walking distance to opera theatre, historical center, good restaurant and shopping streets. hotel itself is historical beautiful building renovated and it is always pleasure to be there.

Cons:

nothing

2026-09-15 • via Nuitee
C
Chris • family_with_children • us
10
Felt welcomed
Pros:

The open staircase was grand. The breakfast area was phenomenal.

Cons:

The directions by GPS were tricky to get there but once there, it was great.

2026-09-15 • via Nuitee
U
Uribe • family_with_children • ch
10
Highly recommended
Pros:

Really attentive staff and lovely location. The room was spacious and beautiful and it was overall clean

Cons:

I missed having a gym and they had a large extra fee for every single room service order.

2026-09-15 • via Nuitee
C
Cristina • solo_traveller • it
1
Non è all’altezza di essere un 5 stelle.
Cons:

La struttura è vecchia, mal tenuta, non pulita.
Il letto è scomodissimo.
Le stanze assolutamente non insonorizzate.
La ristorazione è mediocre, sia il ristorante che la colazione.

2026-09-15 • via Nuitee