Hotel Bristol Palace

Hotels
9.1 (8290 reviews)
Via XX Settembre 35 , Genova , IT
+39 010 592541

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Older room conditions
Temperature issues

Categories

Cleanliness
8.43
Some reviews indicate that while the hotel is well maintained, it could be cleaner, especially in terms of older rooms.
Service
9.4
Overall positive feedback about the staff's professionalism, though some experiences were less favorable.
Location
9.94
Consistent praise for the excellent location of the hotel, noted as one of its strongest points.
Room Quality
8.39
Mixed reviews on room conditions; some rooms are dated and have issues with temperature control.
Amenities
8.92
Amenities received average feedback, with room for improvement, particularly regarding facilities in rooms.
Value for Money
8.88
Some guests feel the hotel is overpriced considering the condition of some rooms.
Food and Beverage
9.43
Breakfast and dining options received positive remarks across multiple reviews.
Overall Experience
9.4
Guests enjoyed their stay overall, despite some drawbacks regarding room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:35

Property Description

Impressive Elliptical Staircase and Elegant Rooms

The Bristol Palace in central Genoa welcomes you with its grand elliptical staircase, leading to beautifully appointed rooms. Each room exudes classic style with antique furniture, offering modern comforts like soundproofing, air conditioning, free WiFi, and a TV with international channels. The luxurious bathrooms come with premium toiletries, complemented by a daily turndown service.

Fine Dining and Business Facilities

Indulge in exquisite dining at the elegant restaurant and coffee shop, where a varied American buffet breakfast awaits, including gluten-free options. For business travelers, the hotel offers 9 meeting rooms and business facilities. Additionally, a private garage and valet service are available for your convenience.

Proximity to Attractions

Conveniently located just 100 meters from Piazza De Ferrari, the hotel is a short walk from Genoa's Aquarium and harbor area. Immerse yourself in luxury and convenience at the Bristol Palace.

To experience luxury and convenience at the Bristol Palace, book your stay now!

Important information:

Please note that the private garage is closed from 00:00 until 07:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Location

Guest Reviews

9.1
Based on 8290 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.94
Room Quality: 8.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.4
V
valérie • couple • fr
10
Très bon accueil et prestations de qualité pour un emplacement idéal
Pros:

Son charme er son emplacement

Cons:

Rien

2026-11-07 • via Nuitee
R
Robert • couple • ca
10
2026-11-06 • via Nuitee
A
André • couple • fr
10
Parfait
Pros:

Tout était parfait. L' emplacement idéal pour visiter sans avoir à prendre la voiture.Les chambres sont très confortables et le personnel au petit soin.
Quant à la restauration, c'est excellent !

2026-11-06 • via Nuitee
S
Sofiko • solo_traveller • ae
10
Pros:

A beautiful historic building with attentive staff. I would especially like to mention Vlad and his attitude toward guests.

Cons:

No toothbrush in bathroom

2026-11-06 • via Nuitee
N
Natalia • couple • ad
10
2026-11-06 • via Nuitee
G
Gerard • couple • nl
9
Heerlijk verv
Pros:

Uitstekend en uitgebreid ontbijt.

Cons:

Badkamer met bad met hoge instap. Gevaarlijk vooral voor oudere bezoekers. Wellicht beter om over te gaan op walk-in douches.

2026-11-05 • via Nuitee
T
Todd • solo_traveller • gb
10
2026-11-05 • via Nuitee
A
Alexey • couple • es
10
Fantastic location! The staff are very professional and attentetive! We had a wonderful time in Genova!!!
Pros:

We were completely satisfied with everything!!!

Cons:

That didn’t happen

2026-11-05 • via Nuitee
C
cheryl • solo_traveller • gb
10
Lovely grand old hotel
Pros:

Great location
The staircase
Prosecco at breakfast

Cons:

Nothing

2026-11-05 • via Nuitee
A
ANA • couple • es
8
Muy bonito pero es un 5 estrellas
Pros:

El edificio es muy bonito, la escalera es espectacular. Está en una calle muy céntrica de tiendas.

Cons:

El desayuno es escaso, poca variedad y la calidad no es de un hotel de 5 estrellas. La atención del personal tampoco es de un hotel de esta categoría, sino de uno cualquiera.

2026-11-04 • via Nuitee
L
Laura • couple • br
9
Excelente hotel
Pros:

Localização

Cons:

Tudo excelente

2026-11-04 • via Nuitee
B
Beth • couple • us
7
Pros:

Comfortable and convenient

Cons:

Breakfast buffet was not very good. Pancakes were cold, scrambled eggs were watery/runny, and some of the fruit was bland or tart vs sweet.

Mildew in the shower area.

2026-11-04 • via Nuitee
F
federico • couple • it
9
Piacevole weekend di visita di Genova
Pros:

Bell’edificio d’epoca, molto elegante. Colazione ricca e di ottima qualità. Camera accogliente e spaziosa, con ottimi prodotti di cortesia. Posizione centrale per visitare la città vecchia.

Cons:

Nulla da segnalare

2026-11-03 • via Nuitee
C
christophe • family_with_children • fr
8
2026-11-02 • via Nuitee
L
Laura • extended_group • hr
10
2026-11-02 • via Nuitee
V
Valbona Shahu • couple • al
10
Beautiful historic hotel in the heart of Genoa
Pros:

We had a lovely stay at Bristol Palace. The hotel is beautiful and elegant, with historic charm, impressive interiors and a stunning staircase. Everything was very clean and well maintained, and the staff were welcoming, polite and helpful. Breakfast was delicious, with a varied selection and a lovely setting to start the day. The central location also made it easy to explore Genoa on foot. A wonderful choice for a romantic city break!

2026-11-02 • via Nuitee
F
Franck • couple • fr
5
pas digne d'un 5 étoile
Pros:

le personnels est adorable professionnel , surtout Nicolas à l'accueil qui a su réagir immédiatement pour ma chambre qui ne correspondait pas du tout à mes attentes , le groom et l'agent de sécurité toujours souriant et serviables

Cons:

manque d'hygiène chambre et salle de bain vétuste une grosse période de travaux serais nécessaire pour redorer cette hôtel qui ne correspond plus à un 5 étoiles mais plus tôt à un 4 malgré la quantité des personnels ( gentils et serviables ) de gros travaux sont a prévoir., salle de bain moisissures et joint, plus peinture HS chambre veillottes et pas entretenues .
Domage

2026-11-01 • via Nuitee
C
Can • couple • tr
10
2026-11-01 • via Nuitee
F
Filip • couple • be
9
Erg aangenaam, terecht 5 sterren
Pros:

Authentiek en klassevol

Cons:

Er was niets waar we ons aan stoorden

2026-11-01 • via Nuitee
J
Jacques • couple • fr
10
Pros:

Excellent Service

2026-11-01 • via Nuitee