Great Southern Hotel Brisbane

Hotels
7.5 (4473 reviews)
103 George Street , Brisbane , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from construction
Lift issues

Categories

Cleanliness
6.96
Rooms were reported clean, but complaints about construction and dust affect perception.
Service
8.43
Staff were pleasant and helpful, with specific praise from multiple reviews.
Location
8.47
Great location near entertainment and attractions, appreciated by guests.
Room Quality
6.92
Rooms were clean, but noise from construction impacted quality of stay.
Amenities
6.45
Limited due to construction and only one lift operational, leading to inconvenience.
Value for Money
7.41
Fair value for the location, but construction affected the experience which may influence this score.
Food and Beverage
7.96
Breakfast received positive mentions, adding to the stay experience.
Overall Experience
7.43
Mixed experiences, with significant issues from construction overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:35

Property Description

Central Location

Located in the heart of Brisbane's CBD, The Great Southern Hotel Brisbane offers easy access to popular attractions like Queen Street Mall, Parliament House, and the Botanical Gardens, all just a short walk away.

Comfortable Rooms

The air-conditioned rooms at the hotel provide a comfortable stay with amenities such as a refrigerator, tea/coffee making facilities, flat-screen TVs, an iPod dock, and a work desk, ensuring a relaxing experience for guests.

Convenient Facilities

Guests can enjoy the convenience of a 24-hour reception and the option of secure parking (additional cost and subject to availability), making their stay hassle-free and enjoyable.

Book your stay at The Great Southern Hotel Brisbane for a memorable experience in the vibrant city of Brisbane!

Important information:

This credit card and photo ID must be in the same name as the guest's name on the booking confirmation. If the booking has been made in a different name from the guest's name on arrival, an authorisation form will need to be completed.

Please note that there is a non-refundable 2.0% credit card fee when you pay with Mastercard, Visa, UnionPay, JCB, American Express and Diners Club.

Please note that early check-in is available for an additional AUD 30 only prior to 10:00 (after 10:00 is subject to room availability).

Late check out is available for an additional AUD 35 until 13:00 (day use rate applies after 13:00).

All requests for late check-out are subject to approval by the property and must be requested before 10:00.

On-site parking is subject to availability due to limited spaces.

The maximum vehicle height for parking at this property is 1,75 metres.

Please note that renovation work will be carried out from April 2023 to October 2026, and some rooms may be affected by noise.

Housekeeping services can be arranged for an additional charge of AUD 20.

Breakfast is available for an extra charge of AUD 20 per day.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

7.5
Based on 4473 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 6.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.43
P
Protyush solo_traveller bd
9
2026-08-08 via Nuitee
S
SAMARAWEERA PATABENDIGE KUMARI NALIKA solo_traveller au
6
Fairly ok
Pros:

Haven't taken any breakfast

2026-08-06 via Nuitee
J
Jim solo_traveller au
5
2026-08-06 via Nuitee
D
Darren solo_traveller au
8
2026-08-06 via Nuitee
N
Neil extended_group au
7
Pleasant for the most part
Pros:

Room was spacious and clean

Cons:

Middle of the night evacuation for a false alarm. Nothing communicated from staff at any stage (during or after).
Access to temporary parking during booking in process is less than adequate

2026-08-06 via Nuitee
P
Paul couple au
6
2026-08-06 via Nuitee
B
Barbora solo_traveller nz
10
Spacious rooms
Pros:

The location was perfect as we had an event at the Star which is across the road. The room was huge and modern. Great value for money.

Cons:

The hotel was under renovation but we knew about that before we booked.

2026-08-05 via Nuitee
D
David couple au
5
Great area and very helpful staff but didn’t get any sleep matrices to hard no topper and 2single beds joined together n
Pros:

Position staff break fast

Cons:

Beds were so hard could not sleep

2026-08-04 via Nuitee
N
Norris extended_group au
8
great Value.. great location in CBD!
Pros:

Great location and more than adequate comfort for $$ spent. Great value for money.

Cons:

Unfortunately timing is everything and renovations woke me early on my first morning. Given the long day I had had the day before a sleep in would have been ideal... this was not possible.

2026-08-04 via Nuitee
K
Kathryn solo_traveller au
8
2026-08-04 via Nuitee
C
Charmane solo_traveller au
9
2026-08-03 via Nuitee
G
GRAHAM solo_traveller au
8
Pros:

The staff were friendly. The breakfast was really good, and its location is great, right in the middle of the big smoke.

Cons:

I think if u could adjust the air-conditioning yourself, even turn it off be nice. There was quite a bit of light coming around the edge of the door at night

2026-08-03 via Nuitee
N
Nox extended_group au
8
Just fair
Pros:

The location, easy to have public tranport

Cons:

The restaurant is just in the reception area. Guest check in and check out , workers and tradies pass by all day. Not pleasant to your eyes and not relaxing feeling.

2026-08-03 via Nuitee
L
Loida family_with_children au
8
Worth the money
Pros:

The room, the distance from the city and the price

Cons:

Nothing much. Some of the staffs have a very unwelcoming vibes.

2026-08-03 via Nuitee
M
Malcolm couple au
6
It was ok
Pros:

The room was clean and tidy and enough space and had a good view. It was our wedding anniversary so the hotel gave us a complimentary small bottle of wine and some chocolate treats which was lovely

Cons:

As the City police station is next door there were lots of police sirens through the night. Also the was a fire alarm and evacuation at 1am which was a nuisance.

Although there are renovations they didn,t affect us too badly

2026-08-03 via Nuitee
J
Joe couple au
10
2026-08-03 via Nuitee
N
Neil solo_traveller au
4
Disappointed.
Pros:

Good location.
Friendly staff

Cons:

The renovations are major....not minor!
The pool was green.
No microwave in the room.
Breakfast only from the resturant.
No resturant for guests in the evening.
The daily price for our room did not reflect on the limited services offered by the hotel.

2026-08-03 via Nuitee
R
Robyn solo_traveller au
9
Pros:

Location

Cons:

Nothing to critique

2026-08-02 via Nuitee
A
Anne couple gb
9
Lovely place to stay
Pros:

Clean< excellent beds, helpful friendly staff

Cons:

Nothing, no noise from the building works.

2026-08-02 via Nuitee
J
Jennifer solo_traveller au
9
Lovely staff. Ordinary and Laura when most helpful. Also the guy on the desk during the night. He bought me up a blanket
Pros:

The location was great. Close to Transport and CBD.

Cons:

Early morning renovations.

2026-08-02 via Nuitee