Great Southern Hotel Brisbane

Hotels
7.5 (4401 reviews)
103 George Street , Brisbane , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from construction
Lift issues

Categories

Cleanliness
6.96
Rooms were reported clean, but complaints about construction and dust affect perception.
Service
8.43
Staff were pleasant and helpful, with specific praise from multiple reviews.
Location
8.47
Great location near entertainment and attractions, appreciated by guests.
Room Quality
6.92
Rooms were clean, but noise from construction impacted quality of stay.
Amenities
6.45
Limited due to construction and only one lift operational, leading to inconvenience.
Value for Money
7.41
Fair value for the location, but construction affected the experience which may influence this score.
Food and Beverage
7.96
Breakfast received positive mentions, adding to the stay experience.
Overall Experience
7.43
Mixed experiences, with significant issues from construction overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:35

Property Description

Central Location

Located in the heart of Brisbane's CBD, The Great Southern Hotel Brisbane offers easy access to popular attractions like Queen Street Mall, Parliament House, and the Botanical Gardens, all just a short walk away.

Comfortable Rooms

The air-conditioned rooms at the hotel provide a comfortable stay with amenities such as a refrigerator, tea/coffee making facilities, flat-screen TVs, an iPod dock, and a work desk, ensuring a relaxing experience for guests.

Convenient Facilities

Guests can enjoy the convenience of a 24-hour reception and the option of secure parking (additional cost and subject to availability), making their stay hassle-free and enjoyable.

Book your stay at The Great Southern Hotel Brisbane for a memorable experience in the vibrant city of Brisbane!

Important information:

This credit card and photo ID must be in the same name as the guest's name on the booking confirmation. If the booking has been made in a different name from the guest's name on arrival, an authorisation form will need to be completed.

Please note that there is a non-refundable 2.0% credit card fee when you pay with Mastercard, Visa, UnionPay, JCB, American Express and Diners Club.

Please note that early check-in is available for an additional AUD 30 only prior to 10:00 (after 10:00 is subject to room availability).

Late check out is available for an additional AUD 35 until 13:00 (day use rate applies after 13:00).

All requests for late check-out are subject to approval by the property and must be requested before 10:00.

On-site parking is subject to availability due to limited spaces.

The maximum vehicle height for parking at this property is 1,75 metres.

Please note that renovation work will be carried out from April 2023 to October 2026, and some rooms may be affected by noise.

Housekeeping services can be arranged for an additional charge of AUD 20.

Breakfast is available for an extra charge of AUD 20 per day.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 15 per person per night when using an available cot.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 30 per day.

Location

Guest Reviews

7.5
Based on 4401 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 6.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.43
R
Remington solo_traveller nz
7
2026-07-25 via Nuitee
A
Ange THURGOOD solo_traveller au
6
Great Location but I feel like that's what your paying for!
Pros:

Location was great being Right across the road from the Casino

Cons:

The rooms were very small, bathroom was tiny

2026-07-25 via Nuitee
A
Aimo solo_traveller au
9
Great choose. Price / location over my idea
Pros:

The bed was very comfortable. Room very clean. Even if there was a working area the common spaces were safe and clean. I ll come back surely as i ll return to Brisbane.

2026-07-24 via Nuitee
J
Jan couple nz
8
Great location. Friendly staff. Reasonable costs.
2026-07-23 via Nuitee
S
Sophie solo_traveller pg
10
2026-07-23 via Nuitee
R
Rob couple au
5
Overpriced for the services offered and the renovations going on.
Pros:

Central location

Cons:

The staff on arrival were dismal and inattentive, short, bordering on rude. Night duty staff were terrific even through the fire alarm episode. Breakfast not being served until 7.30am is disappointing to be able to start the day.

2026-07-23 via Nuitee
M
Matthew solo_traveller au
10
Pros:

Location was good and room and amenities were as described

2026-07-23 via Nuitee
D
Darrell solo_traveller gb
8
Pros:

Reception staff were helpful to your needs, perfectly located with a great an excellent breakfast offering with exceptional service.

Cons:

Hotel was going through an upgrade, even so, the room had been perfectly cleaned.As long as you explore during the day, it shouldn't be a problem with noise.

2026-07-21 via Nuitee
C
Colin solo_traveller au
8
2026-07-21 via Nuitee
S
SHENG J solo_traveller au
2
It’s definitely not worth the price I’ve paid.
Cons:

It’s crazy to pay over$160 a night but have no body wash.
The hotel attendant said that there was no body wash in this hotel. I found it hard to believe! Is body wash really that expensive?

2026-07-21 via Nuitee
T
Terri-Ann couple au
10
We will be back for sure
Pros:

Very pleasant and excellent location

Cons:

Renovations but it didn’t really bother us

2026-07-21 via Nuitee
S
Shinichiro solo_traveller jp
8
Pros:

ロケーションは最高
どこにも行きやすい

Cons:

工事中だった

2026-07-21 via Nuitee
P
Priscilla solo_traveller vu
7
Nice clean hotel in Brisbane CBD
Pros:

The location was in the CBD, 5 mins walk to Queens Mall where I wanted to visit, which made it perfect! My room was very clean and had everything that I needed. The front desk staff were always nice.

Cons:

There was no laundry service in the hotel - I don't like travelling with dirty laundry so not being able to do laundry at the hotel was very disappointing! Also, having only one huge shower head in the bathroom meant washing your hair literally every time you take a shower unless you wear a shower cap - didn't like that.

2026-07-20 via Nuitee
E
Edwards solo_traveller au
1
Pros:

Nothing, it was off putting from the moment I arrived and walked through the plywood reception door

Cons:

Everything

2026-07-19 via Nuitee
M
Mikayla couple au
10
2026-07-19 via Nuitee
S
Steve solo_traveller gb
10
2026-07-19 via Nuitee
B
beau extended_group au
4
Good location, but better to stay elsewhere regardless of price.
Pros:

The location

Cons:

The bed felt like a rock and had a hard ridge in the middle, regardless of construction the level carpets had not been cleaned during our stay, tv could not connect to anything smart (could not connect to the wifi), construction started before the time listed on booking.com (closer to 6am), limited amenities, no windows that can open for fresh air (avoid if you have allergies to dust alike myself)

2026-07-19 via Nuitee
J
Josephine couple au
7
2026-07-18 via Nuitee
Y
YUMIKO solo_traveller au
7
Pros:

Location

Cons:

It is renovating.
Drill starts at 9 am.

2026-07-18 via Nuitee
L
Laura solo_traveller au
8
Pros:

Location to CBD,transport and quiet .look forward to see the upgrades completed.Price was good and affordable.

Cons:

No microwave in room.

2026-07-17 via Nuitee