Hotel Majapahit Surabaya MGallery

Hotels
•
MGallery
9.4 (1446 reviews)
Jalan Tunjungan No.65 , Surabaya , id

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Historical ambiance and unique experience
Cons:
Issues with cleanliness and renovation needed

Categories

Cleanliness
8.51
Several reviews indicate issues such as humidity and maintenance concerns.
Service
9.98
Numerous compliments on friendly and attentive staff across multiple reviews.
Location
9.52
Conveniently located with a historically significant atmosphere.
Room Quality
8.97
Rooms are described as vintage and comfortable, but could benefit from renovations.
Amenities
9.5
Excellent amenities including a large pool and gym, with consistent positive feedback.
Value for Money
9.46
Overall great value considering the services offered.
Food and Beverage
9.51
Highly praised food and beverage options, especially the breakfast and restaurant.
Overall Experience
9.78
A wonderful overall experience with historical charm and positive remarks on service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:08

Property Description

Luxurious Accommodation with Marble and Gold Bathrooms:
Hotel Majapahit Surabaya MGallery offers opulent rooms with marble and gold plated bathrooms, providing a touch of luxury and elegance to your stay.

Spa, Health Club, and Outdoor Pool:
Indulge in relaxation at the hotel's spa and health club, offering a range of rejuvenating treatments and facilities including a gym, tennis court, and a refreshing outdoor pool amidst beautifully landscaped gardens.

Culinary Delights and Convenient Services:
Savor Euro-Asian and Chinese cuisine at the on-site restaurants, or satisfy your sweet tooth at Toko Deli. With free WiFi, shuttle service to Grand City Mall, and proximity to local attractions, Hotel Majapahit Surabaya MGallery ensures a convenient and delightful stay.

Experience luxury and convenience at Hotel Majapahit Surabaya MGallery - Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for Rp 453,750 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1446 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 9.5
Value for Money: 9.46
Food and Beverage: 9.51
Overall Experience: 9.78
I
Iris • extended_group • nl
10
Fabulous- Shame we only stayed one night.
Pros:

It’s beautiful architecture and interior design still original from 1930s and 1910.
Awesome courtyard and large swimming pool with wonderful staff.
Great beds and showers.

Cons:

Absolutely nothing!

2026-07-18 • via Nuitee
E
Edina • family_with_children • ch
10
Pros:

Wunderschönes Hotel in schönem Stil. Hervorragendes Frühstück, sehr nettes Personal

Cons:

-

2026-07-18 • via Nuitee
A
Adrienne • couple • es
10
An exceptional stay from start to finish!
Pros:

The beautiful Art Deco and Art Nouveau architecture, combined with the hotel’s fascinating history, creates an unforgettable atmosphere. We loved every part of the hotel—from our comfortable room to the stunning lobby, the relaxing pool, the excellent restaurant, and the elegant bar.

Thank you to everyone for your incredible hospitality.

2026-07-17 • via Nuitee
P
Patrizia • extended_group • ch
9
Très bonne adresse à Surabaya pour 1 ou 2 nuits
Pros:

Hôtel exceptionnel dans ses extérieurs, jardins, piscine, lobby

Cons:

Les chambres sont sombres et humides, la moquette sur le sol est discutable. Chambres dans leur jus, cela peut venir oppressant.

2026-07-17 • via Nuitee
R
Ronald • couple • nl
10
Fantastisch hotel met mooie kamers, een rijke historie en vriendelijk personeel
Pros:

Het historische verhaal van het hotel. De ruime kamer, de mooie tuinen, het vriendelijke personeel.

2026-07-17 • via Nuitee
R
Rein • extended_group • nl
8
Pros:

Mooi koloniaal hotel

2026-07-17 • via Nuitee
A
Anthony • couple • au
10
Really glad I chose to stay at the Majapahit
Pros:

History. Beautiful old architecture. Well maintained. Excellent service. Great pool.

Cons:

Nothing.

2026-07-16 • via Nuitee
G
Grant • solo_traveller • au
10
Wonderful history, very comfortable, great staff.
Pros:

Living history - beautifully preserved and presented. Heritage rooms - wonderful - as per the photos. Excellent staff - very helpful. Food excellent.

Cons:

Markup on drinks was evident - but in context of the reasonable price for rooms this is a small point.

2026-07-15 • via Nuitee
N
Nami • couple • jp
8
2026-07-15 • via Nuitee
M
Maureen • couple • nl
10
2026-07-15 • via Nuitee
K
KC • couple • my
8
2026-07-14 • via Nuitee
S
Sharon • solo_traveller • nl
8
2026-07-12 • via Nuitee
M
Marjolein • family_with_children • nl
9
Wij hebben genoten
Pros:

Prachtig decor, ideaal gelegen en heel comfortabel!

Cons:

Niets

2026-07-12 • via Nuitee
R
Ronald • solo_traveller • au
10
A step back in time
Pros:

Loved the ambiance.
It was like stepping back in time.
Old buildings are often nice but 'run-down'.
This hotel was Old abd superbly maintained.
The gardens were breathtaking.
The staff were all amazing - could not have been more helpful

2026-07-11 • via Nuitee
A
Anna Maria • solo_traveller • ch
10
Pros:

Exceptionally friendly and accommodating staff, the hotel’s design is full of history, very good breakfast.

2026-07-10 • via Nuitee
A
Alin • solo_traveller • my
10
2026-07-10 • via Nuitee
R
Ri.P. • solo_traveller • at
10
2026-07-09 • via Nuitee
F
Fiona_T • solo_traveller • id
9
よく眠れる。一度は泊まっておきたい東ジャワのホテル。
Pros:

施設自体は由緒あり、古いというハンデは見えない。整然としている。スタッフ教育も素晴らしい。
朝食、バー、スパ。全部いい。朝食はとくにスイーツが良かった。アジアのスイーツはがっかりするところもあるがなんてすばらしいんだ。感激した。ロケーションもいいね。半分仕事を兼ねていったが、休み利用で連泊したかった。すぐにああ、ラッフルズ系だとわかりました。

Cons:

特にない。安いとは思わないけど。

2026-07-08 • via Nuitee
A
Adeline Tahapary • solo_traveller • au
10
Great hospitality
Pros:

Everyone is very friendly and helpful. The hotel itself is beautiful and magnificent. The management preserved this historical building very well.

Cons:

None!

2026-07-08 • via Nuitee
S
Stephanie • extended_group • de
10
Highly recommend.
Pros:

Beautiful property where the colonial building and grounds are well maintained.

2026-07-05 • via Nuitee