Hotel Majapahit Surabaya MGallery

Hotels
•
MGallery
9.4 (1425 reviews)
Jalan Tunjungan No.65 , Surabaya , id

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Historical ambiance and unique experience
Cons:
Issues with cleanliness and renovation needed

Categories

Cleanliness
8.51
Several reviews indicate issues such as humidity and maintenance concerns.
Service
9.98
Numerous compliments on friendly and attentive staff across multiple reviews.
Location
9.52
Conveniently located with a historically significant atmosphere.
Room Quality
8.97
Rooms are described as vintage and comfortable, but could benefit from renovations.
Amenities
9.5
Excellent amenities including a large pool and gym, with consistent positive feedback.
Value for Money
9.46
Overall great value considering the services offered.
Food and Beverage
9.51
Highly praised food and beverage options, especially the breakfast and restaurant.
Overall Experience
9.78
A wonderful overall experience with historical charm and positive remarks on service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:08

Property Description

Luxurious Accommodation with Marble and Gold Bathrooms:
Hotel Majapahit Surabaya MGallery offers opulent rooms with marble and gold plated bathrooms, providing a touch of luxury and elegance to your stay.

Spa, Health Club, and Outdoor Pool:
Indulge in relaxation at the hotel's spa and health club, offering a range of rejuvenating treatments and facilities including a gym, tennis court, and a refreshing outdoor pool amidst beautifully landscaped gardens.

Culinary Delights and Convenient Services:
Savor Euro-Asian and Chinese cuisine at the on-site restaurants, or satisfy your sweet tooth at Toko Deli. With free WiFi, shuttle service to Grand City Mall, and proximity to local attractions, Hotel Majapahit Surabaya MGallery ensures a convenient and delightful stay.

Experience luxury and convenience at Hotel Majapahit Surabaya MGallery - Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for Rp 453,750 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1425 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 9.5
Value for Money: 9.46
Food and Beverage: 9.51
Overall Experience: 9.78
F
FARID • solo_traveller • sg
10
2026-06-19 • via Nuitee
F
FARID • solo_traveller • sg
10
2026-06-19 • via Nuitee
F
Fiona_T • solo_traveller • id
9
よく眠れる。一度は止まっておきたい東ジャワのホテル。
Pros:

施設自体は由緒あり、古いというハンデは見えない。整然としている。スタッフ教育も素晴らしい。
朝食、バー、スパ。全部いい。朝食はとくにスイーツが良かった。アジアのスイーツはがっかりするところもあるがなんてすばらしいんだ。感激した。ロケーションもいいね。半分仕事を兼ねていったが、休み利用で連泊したかった。すぐにああ、ラッフルズ系だとわかりました。

Cons:

特にない。安いとは思わないけど。

2026-06-19 • via Nuitee
F
Federica • couple • it
9
Pros:

Great atmosphere, friendly staff

2026-06-18 • via Nuitee
R
Ralph • solo_traveller • gb
10
A short stay in this iconic hotel.
Pros:

I loved the architecture, decor and tradition of this place. You really feel like you’re staying in an important piece of history, which has really preserved its character. Lovely pool. Well equipped gym.

2026-06-15 • via Nuitee
D
Didier • couple • fr
10
Hotel exceptionnel
Pros:

Magnifique hotel de style colonial,, rappelle un peu le Raffles de Singapour..
Personnel très attentif et cordial
Chambre amples
Le style et la decoration de l’hotel
Très belle piscine

Cons:

Rien de particulier

2026-06-14 • via Nuitee
N
Novi • solo_traveller • id
9
Pros:

Perfect location, walking distance to the mall - Tunjungan Plaza, classic room with a garden view, enough space compared with other hotels. Standard room amenities and breakfast menu.

Cons:

N/A.

2026-06-11 • via Nuitee
F
Frank & Nakem • solo_traveller • nl
9
Geweldige ervaring.
Pros:

Echt alles is hier van hoog niveau, prachtige kamer met alle voorzieningen, goed restaurant met een geweldig ontbijt. Het hele Hotel is erg schoon en ademt een unieke sfeer.

Cons:

Eigenlijk niks, nou misschien dat de prijzen voor de Laudry veel hoger liggen dat bij vergelijkbare Hotels

2026-06-10 • via Nuitee
T
Tara • couple • au
10
2026-06-08 • via Nuitee
J
JIA CIAN • solo_traveller • tw
9
2026-06-08 • via Nuitee
L
Lysianne • family_with_children • nl
9
Prachtig hotel op een hele goeie locatie in Surabaya.
Pros:

Fijn hotel, met een mooie ambiance en prettig personeel. Locatie is top, het bevindt zich in een van de levendige winkelstraten in Surabaya.

2026-06-07 • via Nuitee
G
Gregor • couple • de
8
Tolle Tradition mit 5* (die Zimmer aber nicht)
Pros:

Tolles Traditionshotel mit Geschichte
Sehr ruhig
Toller Pool und Gym
Erstklassiges Frühstück, extreme Vielfalt
Größte Mall direkt gegenüber
Nespresso Maschine im Raum
Große, hohe Zimmer
Tolles bad (wenn auch ältlich)

Cons:

Zimmer sind stark renovierungsbedürftig, bei uns gab es Schimmel in der Ecke. Eklig
Verdunklung im Raum nur schwach

2026-06-07 • via Nuitee
Štefan • couple • sk
10
Doporučujeme - opravdu to stojí za to..
Pros:

Úžasný historický hotel v kterém strávit pobyt je doslova zážitek po všech stránkách. V hotelu se cítíte opravdu jako vítaný host, kterého si cení a doslova hýčkají. Nejlepší kuchyně na ostrově Java. Doporučujeme beef rendang a černou polévku rawon iga. Snídaně je opravdu velice kvalitní. Vše co jsme tam jedli bylo v špičkové kvalitě. Top servis. Jeden z nejlepších hotelů kde jsme byli.

Cons:

Vířivka v SPA centru byla pouze pro muže, co považujeme za diskriminační a nejsme na to jako Evropané zvyklí.

2026-06-07 • via Nuitee
P
Putri • solo_traveller • de
10
Would recommend!
Pros:

Such a unique historical hotel to stay in, right at the heart of Surabaya! Love it

2026-06-07 • via Nuitee
H
Hedwig • solo_traveller • nl
10
Pros:

Personeel, kamers, omgeving: helemaal niks op aan te merken! Heerlijk verblijf

2026-06-06 • via Nuitee
F
FAIRUZALSHAIKH • solo_traveller • my
10
2026-06-05 • via Nuitee
C
christian • solo_traveller • nl
10
Pros:

Zeer mooi hotel. Vriendelijk personeel. Heerlijk ontbijt.

Cons:

Niks

2026-06-05 • via Nuitee
M
Marilou • couple • nl
9
Wonderful experience
Pros:

Great atmosphere, beautiful room, nice and helpful staff

Cons:

Only one bottle mineral water is not enough for brushing teeth and making tea or coffee

2026-06-05 • via Nuitee
S
Simon65 • solo_traveller • nl
10
Fantastisch authentiek hotel.
Pros:

De sfeer, de authentieke uitstraling van het pand en de kamers. De rust midden in de stad. Het bijbehorende restaurant is fantastisch. Heerlijk eten. Het personeel is zo vriendelijk.

2026-06-04 • via Nuitee
B
Beverley • extended_group • gb
7
Decent, doesn’t feel 5*
Pros:

Attractive period hotel, great staff.

Cons:

The rooms are big but very dark, feels gloomy. Food is average.

2026-06-04 • via Nuitee