Hotel Astoria, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.9 (6643 reviews)
Banegaardspladsen 4 , Copenhagen , dk

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Noisy rooms
Cleanliness issues
Small room size

Categories

Cleanliness
7.15
Some reviews mention issues with cleanliness, particularly with flooding in the bathroom.
Service
8.65
Staff were noted as very accommodating and friendly throughout the reviews.
Location
8.15
Great location mentioned frequently, especially for proximity to the train station.
Room Quality
7.15
Rooms were described as small and sometimes cold, impacting comfort.
Amenities
8.15
Breakfast received high praise, but some amenities were lacking.
Value for Money
7.65
Value perceived as acceptable with consideration of quality and pricing.
Food and Beverage
8.65
Breakfast is frequently highlighted as excellent with a wide variety.
Overall Experience
7.65
Mixed reviews leading to an overall experience of satisfaction but noting several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:55

Property Description

Centrally Located Boutique Hotel
Located next to Copenhagen Central Station in the vibrant Vesterbro district, Hotel Astoria offers a modern stay just steps away from Tivoli Gardens.

Modern Rooms with Free WiFi
Enjoy the convenience of modern rooms equipped with free WiFi, smart TV with Chromecast, and large windows. Request allergenic linens for added comfort during your stay.

Convenient Amenities and Services
Relax in the comfortable lobby or breakfast room, and benefit from 24-hour staff assistance for recommendations on city attractions and dining options.

Book your stay at Hotel Astoria for a memorable and convenient experience in Copenhagen.

Important information:

Please note that baby cots are available upon request and need to be confirmed by the property.

For longer stays the rooms are not cleaned on a daily basis. If you have any requests please contact our reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 12 years old stay for DKK 200 per person per night when using an existing bed.
    People 12 years old and over stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 6643 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 7.65
C
Carmella • couple • us
8
Pros:

The convenience of getting to train station from airport and how close we were to train station. Staff were really helpful. We were close to shopping and restaurants. Free breakfast at hotel was good and nice variety.

2026-05-23 • via Nuitee
R
Robert • solo_traveller • gb
9
Pros:

The fantastic location. The views of station life from our window. The hustle and bustle of city life. The history of the hotel. The 1930s photos and plans on the walls and historical features in our room. Fantastic breakfast with perfect soft boiled eggs. Polite and efficient breakfast staff. Helpful reception staff.

Cons:

It was made clear that the hotel was next to the station and could be noisy, so it is not reasonable to complain about that. As it was, we didn't find it as noisy as we expected, and we slept quite comfortably with the window open. Similarly the room and bathroom space is fairly small, but that is to be expected at a premium city centre site. If you want big rooms then you have to pay a lot more at a different hotel.

2026-05-23 • via Nuitee
J
Jardes • couple • br
10
Fabuloso!
Pros:

Da localização, do excelente café da manhã, da decoração que é um caso a parte e do staff que é muito atencioso e educados.

Cons:

Ter que ir embora.

2026-05-22 • via Nuitee
N
Nuno M. Lopes • solo_traveller • za
6
For the same price, you can get something much better. Unless you need to be close to the train stat
Pros:

Location
Breakfast
Staff

Cons:

Noisy rooms.
The pillows smelled bad.
Very old bathrooms.

2026-05-22 • via Nuitee
J
Jardes • couple • br
10
Fabuloso!
Pros:

Gostei da arquitetura do hotel, da proximidade com a estação central que ajuda muito nos deslocamentos principalmente se você fizer bate e volta pelas principais cidades da Dinamarca e Suécia.
O staff é muito atencioso e educado.
A decoração do hotel é um caso a parte, ela é linda.
O café da manhã é excelente.

Cons:

O barulho dos trens circulando pela estação central pode até incomodar aqueles que são mais sensíveis ao barulho, o que não foi o meu caso.

2026-05-22 • via Nuitee
R
Rolojofor • solo_traveller • fr
8
Confort
Pros:

J'ai bien aimé le petit-déjeuner buffet.

2026-05-22 • via Nuitee
P
Pearl • couple • us
3
If you want to spot a hotel right away when you arrive, you may choose this one, other than that there’s nothing I could
Pros:

Location

Cons:

Price, Room, facilities, breakfast

2026-05-22 • via Nuitee
E
ESHWARAN • couple • sg
5
Pros:

Location

Cons:

Small rooms,worn out carpet looks bit dirty
Toilet is not well designed so whole bathroom floors gets wet after a shower

2026-05-21 • via Nuitee
C
Claudia • solo_traveller • de
4
Pros:

Die Lage am Bahnhof war hilfreich.

Cons:

Es ist sehr in die Jahre gekommen. In 3 Tagen kein Zimmerservice.
Es war extrem laut, tagsüber konnte man sich nicht im Zimmer aufhalten.
Das Personal am Empfang war sehr bemüht, jedoch der restliche Service nicht sehr freundlich.
Für den gebotenen Standard war es viel zu teuer !!

2026-05-21 • via Nuitee
E
Elzbieta • solo_traveller • se
8
2026-05-21 • via Nuitee
A
Armando • solo_traveller • us
9
Pros:

Location, comfortable bed.
Good size room, except for the note below.

Cons:

One of the sides of the bed is against the wall, this makes difficult to get in and out for the person that sleeps against the wall.

2026-05-20 • via Nuitee
B
Britt-Marie • solo_traveller • se
6
2026-05-20 • via Nuitee
C
Claudia • couple • it
8
Hotel storico e accogliente
Pros:

La colazione, la gentilezza e la disponibilità del personale, la camera, la storicità del luogo

Cons:

Le stanze lato stazione dei treni molto rumorose, ma erano disponibili tappi per le orecchie

2026-05-20 • via Nuitee
D
David • solo_traveller • is
7
2026-05-19 • via Nuitee
Y
Yıldırım • couple • tr
8
Pros:

Location

2026-05-18 • via Nuitee
J
James • couple • au
8
Good hotel in very convenient location
Pros:

VEry good location and little extras provided in reception area.

Cons:

Room was a bit tight with one side of the double bed being up gainst a wall,

2026-05-18 • via Nuitee
F
Francette • couple • es
8
Pros:

Desayuno excelente en una sala muy agradable.
Cama cómoda

Cons:

Falta luz en la habitación, apenas se puede leer en la cama.
Ventanas poco insonorizadas (se oyen todos los trenes)

2026-05-18 • via Nuitee
L
Lasse • solo_traveller • dk
9
2026-05-17 • via Nuitee
A
Anusha • couple • gb
8
2026-05-17 • via Nuitee
M
Mariana • solo_traveller • se
6
Pros:

Frukosten

Cons:

Den närliggande stationen. Skulle stått i hotellets information. Vi visste det var nära men inte att det var så mkt ljud utifrån.

2026-05-17 • via Nuitee