Hotel Astoria, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.9 (6900 reviews)
Banegaardspladsen 4 , Copenhagen , DK
+45 44 40 10 01

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent central location, near the station
Friendly, helpful and accommodating staff
Good breakfast and all-day/24-hour coffee service
Good value for money
Charming historic building feel in public areas
Cons:
Outdated, small or worn rooms and bathrooms
Noise from trains/station and street
Carpet odor and occasional moldy smell in bathroom
Limited in-room amenities (no kettle, no fridge, minimal toiletries)
Run-down entrance/rubbish reported

Categories

Cleanliness
6.2
Multiple reports of carpet odor/mildew, occasional moldy smell in shower, and rubbish at the entrance indicate below-average cleanliness in some areas.
Service
9.2
Consistently praised: friendly, helpful and accommodating staff; specific mentions of excellent front-desk service and warm reception.
Location
9.4
Repeatedly described as central and very convenient (next to central station, easy access to attractions) — a major strength of the property.
Room Quality
6.4
Many comments about outdated, small or worn rooms and bathrooms; issues such as showers with half doors and beds against walls reduce room comfort.
Amenities
7.5
Positive notes for 24-hour tea/coffee and all-day coffee service, but missing in-room amenities (no kettle, limited toiletries, no fridge) and older fittings lower the score.
Value for Money
8.7
Described several times as good value and priceworthy given central location and service, despite some physical shortcomings.
Food and Beverage
8.1
Breakfast is frequently praised (good/very good), though a few found it average or a bit dry; overall F&B is a positive element.
Overall Experience
7.7
Guests report a generally positive stay driven by location and staff, tempered by noise, dated rooms and occasional cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Centrally Located Boutique Hotel
Located next to Copenhagen Central Station in the vibrant Vesterbro district, Hotel Astoria offers a modern stay just steps away from Tivoli Gardens.

Modern Rooms with Free WiFi
Enjoy the convenience of modern rooms equipped with free WiFi, smart TV with Chromecast, and large windows. Request allergenic linens for added comfort during your stay.

Convenient Amenities and Services
Relax in the comfortable lobby or breakfast room, and benefit from 24-hour staff assistance for recommendations on city attractions and dining options.

Book your stay at Hotel Astoria for a memorable and convenient experience in Copenhagen.

Important information:

Please note that baby cots are available upon request and need to be confirmed by the property.

For longer stays the rooms are not cleaned on a daily basis. If you have any requests please contact our reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Location

Guest Reviews

7.9
Based on 6900 reviews
Cleanliness: 6.2
Service: 9.2
Location: 9.4
Room Quality: 6.4
Amenities: 7.5
Value for Money: 8.7
Food and Beverage: 8.1
Overall Experience: 7.7
H
Hans • solo_traveller • dk
8
2026-11-07 • via Nuitee
A
anna • solo_traveller • de
7
2026-11-07 • via Nuitee
J
juergen • solo_traveller • ca
9
A smart and enjoyable central stay.
Pros:

Breakfast is really good, as well the service. Location smart, next to the central station, without the normally bad crowd around such buildings.

Cons:

You cannot make a Cadillac out of Volkswagen. I think they made a good and sensible renovation.

2026-11-06 • via Nuitee
A
Allan Gould • solo_traveller • au
8
Great old world hotel in good location
Pros:

Great location and staff

Cons:

Hotel is looking tired in parts

2026-11-05 • via Nuitee
L
Lillian • couple • dk
6
2026-11-04 • via Nuitee
M
Matt38mc • couple • gb
7
2026-11-03 • via Nuitee
C
christophe • solo_traveller • fr
7
faire le job pour une courte nuit
Pros:

la chambre et la literie étaient biens et chaudes
Le petit dej dès 6h30 très pratique et bien fourni
l'emplacement à côté de la main station et du métro

Cons:

le bruit et l'isolation
on entend les trains les passages de toute les voitures et surtout ils ne connaissent pas le triple vitrage

2026-11-03 • via Nuitee
I
ingrid • solo_traveller • dk
10
2026-11-02 • via Nuitee
L
Louise • solo_traveller • no
10
2026-11-02 • via Nuitee
R
Ravikrishna • family_with_children • gb
8
Not luxury but great value for money due to location and staff.
Pros:

The location was excellent. Walkable to station and to Tivoli.
Short walk to sight seeing buses.
All staff were very pleasant and smiling.

Cons:

Room was a bit small.
Door handle and bathroom rail were loose.
Not a big deal - just had to mention.

2026-11-02 • via Nuitee
K
Kristinn Snævar • couple • is
5
Pros:

The location is excellent, this time as a tourist.

Cons:

We were not aware of this "green" entanglement, such as not having the towels changed unless asked for the day before. That is completely unusual and unconvenient. The bathroom needs some make-up. Price for a stay is relatively high, as this is somewhere between a 2-star and a 3-star hotel; unless the location is everything.

2026-11-02 • via Nuitee
J
Jonas • solo_traveller • se
10
Utmärkt
Pros:

Fina rum och bra läge

Cons:

Varmt på rummen

2026-11-02 • via Nuitee
D
DianaNmogensen • couple • dk
7
Pros:

Beliggenhed

Cons:

Virkelig dårlig kaffe til morgenmad 😅
Morgenmad ok.
Man kunne overveje at sætte nogle lydabsorberende materialer op i restauranten, det var ekstremt meget støj

2026-11-02 • via Nuitee
A
Anja • couple • se
7
2026-11-01 • via Nuitee
K
Kim • couple • dk
7
God seng og morgenmad, men vil se efter noget andet næste gang
Pros:

Super god beliggenhed, Super venligt personale og en god morgenmad.
Vores værelse var meget mørkt, men vi fik et andet, som var mere lyst, og uden nogle problemer.

Cons:

Hotellet bærer præg af slid gennem mange år, og kunne godt trænge til en opgradering til nogle mere lyse værelser.
Syntes ikke pris og værelsesstandard hænger sammen.

2026-11-01 • via Nuitee
E
Edina • couple • se
9
2026-10-31 • via Nuitee
H
Hanife • couple • tr
6
2026-10-31 • via Nuitee
M
Muhammet Murat • couple • tr
7
Pros:

It’s at center of city

Cons:

Vary old

2026-10-31 • via Nuitee
G
Guy • couple • se
10
2026-10-31 • via Nuitee
G
Guy • couple • se
10
2026-10-31 • via Nuitee