Hotel Astoria, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.9 (6922 reviews)
Banegaardspladsen 4 , Copenhagen , dk
+45 44 40 10 01

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Noisy rooms
Cleanliness issues
Small room size

Categories

Cleanliness
7.15
Some reviews mention issues with cleanliness, particularly with flooding in the bathroom.
Service
8.65
Staff were noted as very accommodating and friendly throughout the reviews.
Location
8.15
Great location mentioned frequently, especially for proximity to the train station.
Room Quality
7.15
Rooms were described as small and sometimes cold, impacting comfort.
Amenities
8.15
Breakfast received high praise, but some amenities were lacking.
Value for Money
7.65
Value perceived as acceptable with consideration of quality and pricing.
Food and Beverage
8.65
Breakfast is frequently highlighted as excellent with a wide variety.
Overall Experience
7.65
Mixed reviews leading to an overall experience of satisfaction but noting several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:55

Property Description

Centrally Located Boutique Hotel
Located next to Copenhagen Central Station in the vibrant Vesterbro district, Hotel Astoria offers a modern stay just steps away from Tivoli Gardens.

Modern Rooms with Free WiFi
Enjoy the convenience of modern rooms equipped with free WiFi, smart TV with Chromecast, and large windows. Request allergenic linens for added comfort during your stay.

Convenient Amenities and Services
Relax in the comfortable lobby or breakfast room, and benefit from 24-hour staff assistance for recommendations on city attractions and dining options.

Book your stay at Hotel Astoria for a memorable and convenient experience in Copenhagen.

Important information:

Please note that baby cots are available upon request and need to be confirmed by the property.

For longer stays the rooms are not cleaned on a daily basis. If you have any requests please contact our reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Location

Guest Reviews

7.9
Based on 6922 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 7.65
ÖMER • solo_traveller • tr
8
Pros:

Resepsiyonda çalışan personel çok güleryüzlü ve tüm taleplerimize ilgiliydi. Kahvaltı yeterli ve temiz . Konum da iyiydi. Yataklar çok iyi ve rahattı.24 saat çay ve kahve mevcıt çok iyiydi. Teşekkürler

Cons:

Odada klima ve buzdolabı yok. Sabunları beğenmedik.

2026-09-12 • via Nuitee
G
Georgina • couple • gb
7
Convenient position and friendly staff but you need a bigger room if you can afford it.
Pros:

Convenient position near Central Station. Staff very friendly and helpful.

Cons:

Very noisy room and it was cramped for two people though still pricy. (I know Denmark is expensive).

2026-09-12 • via Nuitee
G
Giovanni • extended_group • it
6
2026-09-11 • via Nuitee
B
Bjarni • solo_traveller • is
8
mjög fínt að vera þarna
Pros:

Ég valdi þennan gististað vegna nálægðar við lestarstöðina og kom mér á óvart hversu gott hótelið var , allt er einfalt en hreint og notalegt andrúmsloft í lobbýinu.

2026-09-10 • via Nuitee
E
Evert • extended_group • nl
6
2026-09-09 • via Nuitee
I
Inge • solo_traveller • de
8
2026-09-09 • via Nuitee
K
Katharine • solo_traveller • au
3
Great location, pity about the external noise.
Pros:

Great location and friendly staff. Great breakfast included in price.

Cons:

The noise from the train station and the drunks coming home from a big night out. Even though the Hotel provided ear plugs the noise was still a problem.

2026-09-09 • via Nuitee
S
sameeksha • solo_traveller • fr
4
2026-09-09 • via Nuitee
M
Margit • couple • dk
7
2026-09-09 • via Nuitee
S
Sherrie • couple • us
8
2026-09-09 • via Nuitee
A
Andrea • solo_traveller • au
7
Pros:

Spacious room. Hotel has querky art deco features. Handy location. Very clean

Cons:

Bathroom small. Carpet worn in places

2026-09-08 • via Nuitee
R
Rolf • solo_traveller • ch
7
Cons:

im Bad Ring liegen gelassen und nach mehrfacher Rückfrage per E-Mail kam keine Atnwort. Es wurde gar nicht reagiert auf alle E-Mail von mir!!

2026-09-08 • via Nuitee
J
Jayne • couple • gb
6
Good location, fair price for basic hotel
Pros:

Location, staff lovely, breakfast. We were worried about noise following reports but that wasn’t a problem.

Cons:

Rooms small and basic but in keeping with prices in area.

2026-09-07 • via Nuitee
J
JAMES • couple • us
9
Great location for staying in Copenhagen
Pros:

Great location
Great breakfast
Great people

Cons:

Smaller rooms

2026-09-07 • via Nuitee
J
Jan • solo_traveller • no
7
Enkelt men hyggeligt hotel lige ved Hovedbanegården.
Pros:

Meget enkel standard, men med historisk charme. Meget sødt og hjælpsomt personale. God morgenmad.

2026-09-06 • via Nuitee
M
Monika • family_with_children • ch
8
2026-09-06 • via Nuitee
J
James • solo_traveller • gb
7
Pros:

The location near the Central Station was ideal for us. The train noise is not bad at all. The breakfast was good and having tea and coffee at reception was nice.

Cons:

The hotel is a historic building, but the beds were not comfortable and the towels were not fluffy. I expected better for the price

2026-09-05 • via Nuitee
Y
Yuval • solo_traveller • il
8
Pros:

Great location, kind and friendly staff, and a warm lobby with really good vibes. The breakfast was also very good. Overall, good value for money

Cons:

Unfortunately, there was no bathtub, safe, or gym. There was also a lot of noise from the train, which made it difficult to sleep. There was no air conditioning, and because of the noise, you couldn’t really leave the window open either.

2026-09-05 • via Nuitee
P
Pamwe • solo_traveller • gb
8
Get away in Copenhagen
Pros:

Location was excellent. Lovely spread for breakfast each day .

Cons:

Being central it was extremely noisy at night. More so than previous stay in May. They did provide earplugs but I am unable to wear them.

2026-09-05 • via Nuitee
B
Britta • couple • dk
7
2026-09-05 • via Nuitee