Hotel Milu Florence

Hotels
•
Independent
9.6 (225 reviews)
Via de' Tornabuoni, 8, Florence, FI, 50123 , Florence , IT
+39 055 217103

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and comfortable rooms
Good breakfast

Categories

Cleanliness
9.26
The rooms were clean and comfortable, with high cleanliness standards.
Service
10
Staff were friendly, helpful, and provided exceptional service throughout the stay.
Location
9.93
Hotel is centrally located, close to shopping and points of interest.
Room Quality
9.67
Rooms were spacious, well-designed, and equipped with necessary comforts.
Amenities
9.52
Offered good amenities, including a nice breakfast buffet and thoughtful touches.
Value for Money
9.25
Great value for the quality offered in a prime location.
Food and Beverage
9.31
Breakfast was well laid out and tasty, adding to the experience.
Overall Experience
9.86
A fantastic stay with memorable service and a perfect location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:32

Property Description

Experience the vibrant heart of Florence at Hotel Milu, where elegance meets convenience.

Stunning Rooftop Terrace
Take in breathtaking views of the iconic cityscape from our serene rooftop terrace, the perfect spot to unwind after a day of exploration.

Modern Comforts
Enjoy complimentary wired and wireless internet access in all 22 thoughtfully designed guest rooms, featuring minibars and flat-screen televisions for your entertainment and relaxation.

Gourmet Dining Options
Savor delicious buffet breakfasts daily, grab a bite from our convenient snack bar/deli, or let us bring your meal to you with our room service, ensuring you stay refreshed during your visit.

Book your stay at Hotel Milu Florence today and immerse yourself in the rich culture just steps from your door!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.6
Based on 225 reviews
Cleanliness: 9.26
Service: 10
Location: 9.93
Room Quality: 9.67
Amenities: 9.52
Value for Money: 9.25
Food and Beverage: 9.31
Overall Experience: 9.86
P
Pastorino • solo_traveller • us
10
It was the perfect stay for my European vacation, out of all the hotels I have stayed this one is my top 1
Pros:

Everything! The rooms were excellent, the staff attentive and great location

Cons:

Nothing

2026-07-21 • via Nuitee
N
Nicoletta • couple • us
9
Pros:

The location, staff, and room were are excellent.

Cons:

The only issue we had was that on our first night, the AC was not working properly. It was much cooler in the hallway than in our room, but we notified the staff in the middle of the night and they brought us a fan and fixed it.

2026-07-17 • via Nuitee
R
Regis • family_with_children • fr
10
2026-07-16 • via Nuitee
R
RYOTA • couple • jp
9
2026-07-16 • via Nuitee
M
Maciej • couple • pl
9
Bardzo fajny hotel, chętnie tam wrócę.
Pros:

Bardzo fajny pomysł i realizacja na zagospodarowanie części wspólnych sztuką. Przyjemny taras. Idealna lokalizacja. Przemiły i pomocny personel.

Cons:

Mała i średnio wygodna łazienka. Dodatkowo wymagająca już remontu. Jakość kilku elementów wykończenia w moim pokoju odstaje standardem od całej reszty.

2026-07-13 • via Nuitee
P
Paoul • family_with_children • it
10
2026-07-10 • via Nuitee
C
Carlton • couple • us
10
Lovely boutique hotel that we will definitely stay in again!
Pros:

Location, staff, and comfort were great!

2026-07-07 • via Nuitee
D
David • couple • gb
8
Comfortable and convenient
Pros:

Good location good team

Cons:

No restaurant/bsr

2026-07-01 • via Nuitee
C
Crystal • solo_traveller • it
10
A great, clean, and comfortable hotel with amazing hospitality!
Pros:

The location is ideal. Loved the neighborhood, and I loved the staff so much!

Cons:

I’m sensitive to light, and I can see light peeking through the shutters, and I can hear street noise. But luckily I had my AirPod pros and was able to use noise cancellation to help me sleep.

2026-06-29 • via Nuitee
S
Stephen • solo_traveller • us
10
2026-06-28 • via Nuitee
S
Shelly • solo_traveller • il
10
2026-06-28 • via Nuitee
C
Carlton • couple • us
10
We will definitely stay at Milu again.
Pros:

Location is great and staff were exceptional. We stayed 2 different times this spring. Rooms very clean and comfortable!

2026-06-19 • via Nuitee
O
Orlando • extended_group • us
10
Highly recommended
Pros:

Great location and amenities.

Cons:

N/A

2026-06-14 • via Nuitee
M
Micha • couple • xa
10
מלון מומלץ מאד, תמורה מצויינת למחיר
Pros:

הכל היה טוב מאד. א. בוקר, מיקום המלון, צוות

2026-06-11 • via Nuitee
D
Deborah • couple • il
4
Location and services were ok but certainly not worth the high price.
Pros:

The breakfast was varied and good. Location was very central.

Cons:

Inadequate lighting and no comfortable seating in the room. The room design was spare and cold, not inviting. While the young staff including the manager were friendly, they were not experienced in customer relations.

2026-06-10 • via Nuitee
D
Denise • family_with_children • ch
8
2026-06-01 • via Nuitee
W
Wojbuko • solo_traveller • pl
10
Pros:

Śniadanie i lokalizacja

Cons:

Dźwięk jaki wydawała rekuperacja ale to drobnostka

2026-05-20 • via Nuitee
N
Natasha • solo_traveller • us
10
Pros:

Location was amazing. Staff were so sweet and helpful. The room was extremely comfortable. And breakfast on the fifth floor was a great way to start the day.

2026-05-19 • via Nuitee
Y
YILE • couple • cn
10
nice
Pros:

员工很热情 相当好 酒店也很新 很有艺术性 酒店位置离火车站不是很远 如果拖行李箱可能稍微吃力一点点 但总体上来说位置很好 距离河边 景点都很近

Cons:

最后一晚有点漏风 其余的都不错

2026-05-17 • via Nuitee
S
Susan • couple • us
10
Perfect!!!!
Pros:

The bed and sofa bed were very comfortable. The room quiet when window closed. AC was ok. Nice towels and robes. Ample hot water for 2 back to back showers. Water and snacks in mini fridge a very nice touch and restocked daily. Nepresso and tea kettle in room. 5th floor breakfast and all day refreshments were excellent. Lesly, Sophia, Amir, Agatha and everyone we interacted with were pleasant, professional and accommodating.

Cons:

The only thing I did not like were the mosquitoes that came in open window. Perhaps impossible to avoid. Screens on windows probably a no go. We had netting option over our bedding in our next lodging situation but it was a villa. If mosquitoes love you, use a skin so soft towelette on parts of body exposed.

2026-05-12 • via Nuitee