Quality Inn Fayetteville near Fort Bragg

Hotels
•
Quality Inn
6.3 (1178 reviews)
562 Cross Creek Mall , Fayetteville , US
+1 910-487-1400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good value / low price
Convenient location (near mall / downtown)
Friendly / helpful staff and responsive maintenance
Functional air conditioning / generally comfortable for price
Cons:
Poor cleanliness: stains, cockroaches, mold, cigarette smell
Room damage and maintenance issues: holes, broken doors/mirrors, non-working outlets
Inconsistent or poor breakfast/food service
Safety/outside disturbances and reports of on-site drug use or loitering
Reports of rude management and security deposit disputes

Categories

Cleanliness
2
Consistently negative: many reviews mention dirty rooms, stains, mold smells, cigarette smoke despite non-smoking rooms, cockroaches and grimy bathroom corners.
Service
8
Mixed but largely positive: several guests praise friendly clerks and a responsive maintenance person; a few reports of a rude/unprofessional manager lower consistency.
Location
9
Frequently praised: convenient location near malls and ~15 minutes to downtown; easily accessible on a major road.
Room Quality
3
Generally poor: many rooms reported with stains, broken mirrors/doors, holes in walls, non-working outlets, moldy or smoky odors and other maintenance failures.
Amenities
7.5
Mixed but mostly functional: workable air conditioning and basic amenities available; some guests note broken outlets, leaking fridge or missing soap and occasional upkeep problems.
Value for Money
8.5
Positive: repeatedly described as cheap or good price — guests note you get basic accommodations for a low cost.
Food and Beverage
4.5
Below average: several complaints about very poor or limited breakfast service, though a few guests described breakfast as good on some stays.
Overall Experience
7.9
Mixed overall: strong positives for price, location and some staff interactions, but seriously marred for many guests by cleanliness and room-condition problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location and Essential Amenities

Our Quality Inn® near Ft Bragg hotel in Fayetteville, NC offers a convenient and affordable stay just a short drive from Fort Bragg. Enjoy free WiFi, continental breakfast, and parking for all vehicle sizes. Stay active in our fitness and business centers.

Relaxing Outdoor Pool and Modern Guest Rooms

Take a refreshing swim in our outdoor pool and unwind in your smoke-free guest room with a flat-screen TV, microwave, and USB charging stations. Enjoy coffee and tea options in your room and inquire about our pet-friendly accommodations.

Ideal Home Base for Exploring Fayetteville

From Pope Air Force Base to Fayetteville Historic Marketplace District, our hotel is centrally located near key attractions. Whether for business or leisure, make our Quality Inn your go-to choice in Fayetteville.

Book your stay now and experience comfort and convenience at our Quality Inn near Ft Bragg hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests must be 21 years of age or older to check-inGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAY

Location

Guest Reviews

6.3
Based on 1178 reviews
Cleanliness: 2
Service: 8
Location: 9
Room Quality: 3
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 4.5
Overall Experience: 7.9
E
Edward • family_with_children • us
3
You get what you pay for.
Pros:

It was cheap but in retrospect that was a red flag.

Cons:

Lack of cleanliness. The corners in the bathroom were disgusting. I was afraid to let my feet touch the floor. The quilt did not look clean. Stains on the chairs. Also smelled like cigarette smoke even though it was a non-smoking room.

2026-10-27 • via Nuitee
A
Augusto • couple • us
1
Yo siempre he ido al hotel de ustedes y nunca me habían tratado mal y siempre me ha regalado el pelo, sólo porque me arr
Pros:

Ese hotel no tienes tractores en los baños para el humo, cuando uno se baña o cuando uno se arregle el pelo

Cons:

No me gustó en la forma que me fueron hablar a mi habitación, son de lo

2026-10-25 • via Nuitee
L
Lizzie • couple • us
3
2026-10-18 • via Nuitee
B
Barnett • couple • us
2
Just very bad
Pros:

Nothin

Cons:

The manager was rude and very unprofessional would never stay there again

2026-10-17 • via Nuitee
J
Joseph • couple • us
1
Terrible
Pros:

Rooms was dirty smoke everywhere elevator didn’t work room smelled like mold they had drug users everywhere

Cons:

People staff staff ain’t do anything sheets was dirty

2026-10-15 • via Nuitee
T
Tawanna • family_with_children • us
10
2026-10-14 • via Nuitee
O
Oldenes • family_with_children • us
10
2026-10-14 • via Nuitee
A
Anthony • solo_traveller • us
4
2026-10-13 • via Nuitee
M
MCKNIGHT • family_with_children • us
8
It was good
Pros:

Love the price, air conditioner was the great

Cons:

Some of the outlets didn't work

2026-10-12 • via Nuitee
P
Paul • couple • ca
3
Will not be returning there ever
Pros:

Very poor breakfast, not much to choose from.

Cons:

Maybe replace leaking fridge and replace broken laminate flooring. Maybe install some screens or safety bars on third level windows as it's a very serious safety issue.

2026-10-09 • via Nuitee
M
Maria • couple • us
3
Try the Hampton Inn across the street first
Pros:

The location was very good 15 minutes to downtown. You’re on one of the major roads there. Staff, very nice.

Cons:

I was given a pretty trashy room when I first got in. I’m talking holes in the wall, stains, broken mirrors, broken doors. And then it seems like they have people live in there, which is fine. We all fall on times. And because they’re not a rental property, they don’t have people to regulate what goes on outside in the parking lot. So if you don’t mind a lower in hotel, and people hanging outside all day then I would not recommend. For the record people hanging outside were not an issue for me. They didn’t bother me. I didn’t bother them. Their business wasn’t mine and mines isn’t theirs.

2026-09-19 • via Nuitee
L
Lisa • couple • us
1
2026-09-17 • via Nuitee
J
Jacqueline • couple • us
10
Pros:

I loved it they was amazing to me and my kids. The maintenance man was wonderful whenever we needed something done he would fix it as soon as he heard about it. Breakfast was always good and many opinions thank you guys for everything.

Cons:

There’s nothing I didn’t like.

2026-09-17 • via Nuitee
D
David • couple • us
1
2026-09-15 • via Nuitee
J
Jedadyia • couple • us
6
2026-09-10 • via Nuitee
R
Rivera • solo_traveller • us
10
2026-09-10 • via Nuitee
J
Jacqueline • couple • us
10
2026-09-08 • via Nuitee
O
Oscar • couple • sa
1
terrible
Pros:

nothing except the location and price

Cons:

there were cockroaches crawling on the walls and the furniture stained badly, the room smell very bad due to high humidity and poorly maintained

2026-09-07 • via Nuitee
P
Patricia A. • solo_traveller • us
2
2026-09-04 • via Nuitee
D
Daniel • family_with_children • us
3
Pros:

Stuffy room

Cons:

Room carpet dirty

2026-09-03 • via Nuitee