Royal Inn Provo

Hotels
Days Inn
6.2 (938 reviews)
1675 North Freedom Boulevard , Provo , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Fax/photocopying
Facilities for disabled guests
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Guests can opt-out any cleaning services during stay
Guest room sealed after cleaning
Physical distancing in dining areas
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Uncomfortable bed

Categories

Cleanliness
4.94
Multiple mentions of unclean conditions, including blood and hair in the bathroom and roaches.
Service
6.91
Mixed reviews with some mentioning friendly staff, but significant issues reported with night staff.
Location
7.45
Convenient location, often mentioned positively by guests.
Room Quality
5.4
Mentioned issues with old bedsheets and uncomfortable beds.
Amenities
5.93
Experience of limited amenities, such as no breakfast and thin bedspread.
Value for Money
6.89
Some value for the price paid, but cleanliness and condition impacted perceived value.
Food and Beverage
5.94
Limited offerings, specifically no breakfast mentioned by guests.
Overall Experience
6.11
Varied experiences; however, overall rating balances towards the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:29

Property Description

Convenient Location
Situated just 5 miles from Brigham Young University, Days Inn Provo offers easy access to nearby attractions like Bridal Veil Falls and LaVell Edward Stadium.

Amenities Galore
Enjoy a relaxing stay with a seasonal outdoor pool, free Wi-Fi, and complimentary grab and go breakfast. Each room features a cable TV, tea/coffee facilities, and free film channels for your entertainment.

Business-Friendly Services
Our 24-hour reception, business center, and vending machines make your stay productive and convenient. Fax, photocopying services, and proximity to Sun Dance Ski Resort cater to both business and leisure travelers.

Book your stay at Days Inn Provo now for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 938 reviews
Cleanliness: 4.94
Service: 6.91
Location: 7.45
Room Quality: 5.4
Amenities: 5.93
Value for Money: 6.89
Food and Beverage: 5.94
Overall Experience: 6.11
M
Miranda couple us
2
I will never stay there again.
Pros:

The staff was kind to switch my room after sending us to a 2 queen room when we booked a king room.

Cons:

The room was unsanitary. The sheets and bedding were not clean. The floor had not been vacuumed. There were bugs.

2026-05-23 via Nuitee
S
Steven solo_traveller us
6
2026-05-21 via Nuitee
T
Toni solo_traveller us
1
Unacceptable
Cons:

The rudest staff ever. Filthy

2026-05-20 via Nuitee
E
Emmanuel family_with_children us
10
Bien
Pros:

Si

Cons:

El televisor es muy viejo

2026-05-20 via Nuitee
P
Porter solo_traveller us
5
Pros:

It was cheaper then most

Cons:

That you had to have a deposite

2026-05-18 via Nuitee
M
michael solo_traveller us
1
My stay in my truck was better then staying with you folks
Pros:

You over booked the place and canceled my reservation. Had to sleep in my truck

Cons:

Sleeping in my truck after you canceled my reservation

2026-05-18 via Nuitee
G
Garcia solo_traveller us
8
2026-05-18 via Nuitee
B
Bradford solo_traveller us
1
Staff was rude
Pros:

Nothing but the price

Cons:

Staff was rude and when my spouse tried to call me and connect to my room they would hang up. It was an emergency and they continued to hang up over twenty times.

2026-05-16 via Nuitee
K
KRISTINA couple us
6
2026-05-15 via Nuitee
K
Key solo_traveller us
4
Ghetto stay
Pros:

I thought the price was fair until I saw the hotel.

Cons:

The mattresses were old and uncomfortable. There was mold in the bathroom and the bathtub drain had old hair and other substances in it. The t.v. remote was broken, the walls had plaster missing in quite a few places. My relatives who live in the area said the motel houses homeless people there.

2026-05-15 via Nuitee
B
Billy solo_traveller us
6
Pros:

Good for resting for traveling

Cons:

Smell in the room

2026-05-15 via Nuitee
H
Hawkins couple us
1
We didn't get to stay because the headquarters overbooked
Pros:

Our reservation was canceled br the compsny

Cons:

We were informed that the company overbooked and our reservations were canceled.

2026-05-13 via Nuitee
H
Hanks couple us
6
2026-05-11 via Nuitee
F
Feliciano couple us
1
2026-05-11 via Nuitee
F
Fuentealba family_with_children cl
7
2026-05-11 via Nuitee
A
Alaine family_with_children us
1
Ignoring the employee, it was comfortable.
Pros:

Your staff, apparently foreign born, acts like they are the only important people. One staff member (a woman) checked us in. She gave us a key which did not work. When we told her we could not get into our room she remade the key and when we opened the door, a nude people man was lying on one of the beds. We returned and the woman told us to go someplace else. Our reservation had been made several months ago and there would not have been anywhere to go, and I doubt she could or would have refunded the money we paid in advance. After getting a second key the woman chased after us across the parking lot yelling and screaming at us. The manager spoke to us and we thought the issue was taken care of. A short time later my daughter was asked to come out and the police were there. The woman was screaming "I want her in handcuffs." After explaining our experience to the officers, the senior officer on site explained to us they receive more calls from this motel than all the other motels in the area combined. We have utilized the convenience of this motel for years. Long before it became the Royal Inn. The staff has been foreign born for years, but they have always been efficient, respectful, and polite. This particular employee has none of these qualities.

Cons:

If I owned the motel, the guest would always be right, even if they were not. There are occasions when a guest is wrong, but your employee (maybe an owner) referred to the property as "hers". Regardless of her status, she was vengeful, impolite, and rude. What is more important to the motel is the response time of the police. False accusations about a guest, or calling the police when there is no actual problem, except in the distorted mind of an employee, will one day cause a delay when help is actually needed immediately.

2026-05-09 via Nuitee
B
Billsie solo_traveller us
7
2026-05-08 via Nuitee
C
casiya extended_group us
4
Good location but dirty
Pros:

Area of town great !

Cons:

Everything old / broken / people working there are barefoot and non helpful

2026-05-05 via Nuitee
A
Adrian solo_traveller us
9
2026-05-03 via Nuitee
C
carla couple us
10
2026-05-03 via Nuitee