Novotel Madrid Center

Hotels
•
Novotel
8.7 (8294 reviews)
O'Donnell, 53 , Madrid , ES
+34 912 21 40 60

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Cleanliness issues
Overpriced for value
Old bathroom facilities

Categories

Cleanliness
7.66
Some reviews mention dirty sheets and an unclean fridge, impacting the overall rating.
Service
9.63
Most reviews highlight friendly staff and good service experience despite some issues.
Location
9.67
Many reviews praise the excellent location near the Metro and events.
Room Quality
8.12
The room's cleanliness was questioned, and issues were reported related to outdated bathrooms.
Amenities
9.15
The hotel offers good amenities including 24-hour restaurant service.
Value for Money
7.61
Some guests felt the hotel was overpriced for what it offered.
Food and Beverage
8.66
Guests enjoyed the breakfast options, but it could get busy during peak hours.
Overall Experience
9.13
Positive experiences noted overall, despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:00

Property Description

Modern Rooms with High-Tech Amenities

Experience luxury and comfort at Novotel Madrid Center with modern rooms equipped with flat-screen TVs, safes, and stylish bathrooms. Upgrade to superior or executive rooms for a Nespresso® coffee machine and extra perks.

Cutting-Edge Conference Facilities

Impress your colleagues and clients with our 20 state-of-the-art conference rooms featuring the latest technology. Access Mac® computers and stay updated with our press reader service for a productive stay.

Gastronomic Delights at Eat Bar

Indulge in a culinary journey at Eat Bar, our restaurant serving traditional dishes in a contemporary setting. Watch your favorite sports on the video wall while enjoying delicious meals.

Book your stay at Novotel Madrid Center now for a memorable experience in the heart of Madrid!

Important information:

Please note that the seasonal pool is open from 1 June 2026 to 30 September 2026.Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.7
Based on 8294 reviews
Cleanliness: 7.66
Service: 9.63
Location: 9.67
Room Quality: 8.12
Amenities: 9.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 9.13
G
Gabriela • family_with_children • es
10
Pros:

The room was very spacious and the beds were super comfortables.

2026-10-13 • via Nuitee
M
Maria Ivanir • solo_traveller • es
10
Pros:

Me gustó mucho el atendimento personal 💯 limpieza 💯

Cons:

Lavabo la habitación.

2026-10-12 • via Nuitee
G
Gema • family_with_children • es
9
Muy buena
Pros:

El buffet y la ubicación

Cons:

El baño, un poco pequeño

2026-10-12 • via Nuitee
A
Andres • family_with_children • ch
9
2026-10-11 • via Nuitee
M
Marta • couple • es
8
Genial el parking y la ubicación
Pros:

La ubicación y el edificio

Cons:

El precio era muy elevado

2026-10-11 • via Nuitee
T
Tristan • family_with_children • fr
10
2026-10-11 • via Nuitee
I
Ivan • family_with_children • es
10
2026-10-10 • via Nuitee
D
Diana Marcela • family_with_children • es
10
Perfecto
Pros:

Muy cómodo, muy céntrico y súper hermoso

2026-10-08 • via Nuitee
M
María José • solo_traveller • es
9
2026-10-08 • via Nuitee
C
Casas • extended_group • es
8
Todo correcto
Pros:

La ubicación.

Cons:

la ausencia de un sitio en el que pudiera hacer una videoconferencia una vez hecho el check-out. Me dijeron que no podía hacer late check-out, pero que en recepción había un sitio tranquilo. No era cierto: había pocos sitios donde ponerse con el ordenador, y menos sin ruído. Era terriblemente ruidoso.

2026-10-08 • via Nuitee
R
Rafael • solo_traveller • uy
9
2026-10-07 • via Nuitee
L
Laetitia • family_with_children • fr
9
2026-10-07 • via Nuitee
F
FRANCISCO JAVIER • family_with_children • es
9
2026-10-07 • via Nuitee
P
Pilita07 • solo_traveller • es
10
Hotel recomendable
Pros:

Personal muy amable, desayuno buenísimo, cerca del metro y de la parada de bus al aeropuerto. Tienes de todo cerca y sin la aglomeración del centro. A un par de minutos del Movistar Arena si vas por algún concierto. Es la segunda vez que me alojó allí.

Cons:

Igual el precio fue un poco excesivo para una noche. En enero de 2027 baja a la mitad!

2026-10-07 • via Nuitee
M
Marta • family_with_children • es
5
beaucoup de bruit
2026-10-07 • via Nuitee
J
Jose David • solo_traveller • es
9
2026-10-07 • via Nuitee
A
Angeles • solo_traveller • es
10
2026-09-19 • via Nuitee
R
Ramirez • solo_traveller • ve
10
2026-09-19 • via Nuitee
N
Nicole • solo_traveller • de
10
Pros:

Der Pool auf dem Dach, das super vielfältige Frühstück, das nette Personal, das grosse Zimmer, die kleinen Aufmerksamkeiten für unsere Kinder bei der Ankunft...

Cons:

-

2026-09-19 • via Nuitee
A
Ali • family_with_children • us
10
2026-09-18 • via Nuitee