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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Barber/beauty shop
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Currency exchange
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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ATM/cash machine on site
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Electric vehicle charging station
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Toilet with grab rails
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Evening entertainment
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Lower bathroom sink
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Nightclub/DJ
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Paid WiFi
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Bike tours
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Mobile app for room service
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Live music/performance
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Temporary art galleries
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in modern comfort with rain showers, spacious seating areas, and in-room safes in every room at the W Toronto.
Convenient Location
Enjoy easy access to Toronto's top attractions with direct entry to Yonge-Bloor Subway Station and proximity to upscale shops, restaurants, and entertainment venues.
Exceptional Amenities
Experience a smoke-free environment, multiple dining options, a well-equipped gym, and currency exchange services at the W Toronto.
Ready to immerse yourself in luxury and convenience? Book your stay at the W Toronto now for a memorable experience in downtown Toronto.
Please note there is a height restriction of 5.9 feet in the parking area.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in the hotel rooms and costs CAD 14.95 per 24 hours.
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Parking
Private parking is possible on site (reservation is not needed) and costs CAD 35 per day.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Friendly staff, near metro station
Cet endroit est incroyable ! Le staff, le décor, le vibe… ils sont les meilleurs et tellement à l’écoute . Ils ont rendu l’anniversaire de mon fiancé inoubliable! Merci
Rien du tout . Rien à dire de négatif
Great location
Big room
Really clean
Check in easy
Concierge helpful
All of the above. It is an excellent hotel and the people who work there are superb, especially Khaled who works on reception.
Great location.
Freba the room attendant was such an incredible person I could tell she loved her job and truly loved pleasing her guests
FIFA Tax
I redeemed a significant number of Marriott Bonvoy points for a celebratory weekend at the W Toronto following my recent engagement and a close friend’s birthday, and unfortunately the experience fell far below expectations.
The stay started with a confirmed 3:00 PM early check-in that ultimately didn’t happen until approximately 5:20 PM. Throughout the delay there was little proactive communication, and I repeatedly had to seek updates myself. The arrival experience felt disorganized and lacked the basic hospitality you would expect from a property at this level.
Several front desk interactions were disappointing. I encountered dismissive responses, was initially given the wrong luggage, and simple questions about timing and service were met with an unnecessarily confrontational tone. Even basic requests made directly to management during the stay took hours to be fulfilled.
The most significant issue occurred on Saturday night. A hotel event on the 6th floor generated extremely loud bass that could be felt vibrating my room on the 9th floor. Management advised me the event would end at 1:30 AM, but the noise continued until after 2:00 AM. No alternative accommodation, meaningful mitigation, or service recovery was offered despite the disruption making it impossible to sleep.
While I appreciated the suite upgrade and the room itself, the overall experience was defined by repeated service failures, poor communication, and a lack of proactive hospitality. The issue wasn’t any single incident—it was the consistent pattern throughout the stay.
I’ve stayed at many Marriott properties over the years and have generally had excellent experiences. Unfortunately, this stay did not reflect the standards I associate with either the W brand or Marriott.
Well located within easy walking distance to lots of shops and restaurants, along with a short metro journey to downtown. The rooms themselves were comfortable, however it is worth noting most rooms face an internal courtyard and as a result can get quite dark a lot of the time.
Breakfast here was included as part of my elite status, although rather than being fully included, the hotel provides a credit of around $55 CAD per person per day, which covers breakfast for the majority of people. Breakfast was very good. Whilst we enjoyed our stay, it didn't feel particularly luxurious with impersonal service throughout, especially given the price point and category W hotels market itself to be, but we would recommend this hotel.
Location
Large room
The staff were super friendly and helpful with directions.
We spent our Mother’s Day week-end there and it was great! The staff was very friendly and we enjoyed brunch in the living room. We also had a great expriecience at Tono restaurant by Akira Back, the food was really delicious…
Nice location on Bloor street with live entertainment every evening in their lobby. Room is modern and clean. Toki listening bar at Tono by Akira back is a hidden Gem in this hotel.
Stayed as part of a birthday trip and the staff couldn’t do enough to make sure we enjoyed it.
He location was excellent for restaurants and sights.
The room was not comfortable or functional. Lots of glass and marble. Glass doors on toilet and shower were very awkward. No vanity to get ready for to put stuff.. no drawers to store clothes. Basically the designer went for looks over comfort.
Location is the best.
Staff was very helpful.
The carpet in the room had a big stain, which was unpleasant.
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