Mercure Wien Zentrum

Hotels
Mercure
8.6 (5534 reviews)
Fleischmarkt 1a , Vienna , at

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Poor breakfast quality
Small rooms

Categories

Cleanliness
8.55
Some complaints about room cleanliness and condition.
Service
9.35
Staff was noted as helpful and accommodating.
Location
9.55
Many reviews praised the excellent location.
Room Quality
8.05
Multiple issues with room size and amenities.
Amenities
8.05
Limited amenities were available.
Value for Money
8.55
Mixed feelings about value for the price paid.
Food and Beverage
7.55
Negative comments regarding breakfast quality.
Overall Experience
9.15
Overall the stay was acceptable but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:32

Property Description

Central Location in Vienna's Historic Centre
The Mercure Wien Zentrum is perfectly situated just a short stroll away from Saint Stephen's Cathedral, offering guests a prime location in the heart of Vienna's historic centre.

Comfortable Rooms with Modern Amenities
Experience comfort and convenience in every non-smoking room at the Mercure Wien Zentrum, complete with cable TV, a minibar, and a private bathroom stocked with toiletries for your convenience.

Dining and Nearby Attractions
Indulge in delicious Viennese dishes at the on-site restaurant, or unwind at the bar's street terrace while enjoying hot and cold dishes. With attractions like the State Opera, Albertina, and the Museum Quarter nearby, there's plenty to explore just steps away.

Book your stay at the Mercure Wien Zentrum now and immerse yourself in the rich history and culture of Vienna!

Important information:

Please note that all rooms are nonsmoking only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children 12 years old stay for free when using an existing bed.
    Children 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 32 per day.

Location

Guest Reviews

8.6
Based on 5534 reviews
Cleanliness: 8.55
Service: 9.35
Location: 9.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 9.15
G
Garcia Fernandez solo_traveller es
8
Pros:

La ubicación.

2026-07-04 via Nuitee
T
Teresa Ernestina solo_traveller ar
6
2026-07-04 via Nuitee
R
Robert solo_traveller au
9
Great location, close to city amenities
Pros:

Nice location near the river.
Easy access to cafes & shops

Cons:

Bathroom very tight. Shower slippery.

2026-07-04 via Nuitee
M
MHB91 solo_traveller ch
8
2026-07-04 via Nuitee
G
Gal couple il
8
מושלם מושלם
Pros:

מיקום מרכזי חדרים גדולים שירות טוב היה מושלם

Cons:

כלום

2026-07-04 via Nuitee
B
Beatriz couple mx
9
Buena ubicación, calidad precio
Pros:

Excelente ubicación, instalaciones modernas, el personal del lobby muy amables, elevadores

Cons:

El cuarto es algo pequeño y tenía un olor a humedad, fueron amables y nos ofrecieron otro pero también olía a humedad, el personas del desayuno es algo grosero en especial una mujer que no habla muy bien inglés.

2026-07-04 via Nuitee
P
Paul couple ro
8
nice
Pros:

We did not get breakfast, we like to search for it in the city.
I liked the girls in the restaurant, they were nice and serviceable.
I liked that we had a place to iron our clothes.

Cons:

I did not like the rooms we were offered at the 9th floor.. Tv had 10 programmes working from the whole list. And AC was quite noisy and had to be on because we were on the last floor.

2026-07-04 via Nuitee
A
Angela couple us
10
We really do recommend these accomodations
Pros:

Very clean and centrally located

2026-07-03 via Nuitee
A
Aamir Jaffar solo_traveller sa
8
Great location
Pros:

You pay for its location. The hotel is next to all the main tourist sites and one can walk around on foot and see them all without much effort.

The staff was excellent specially the staff on the reception were great in guiding you to what to see around.

Cons:

Visited in the middle of the heatwave. The reception area didn't had air conditioning so the entire staff was really suffering with heat. Room ACs were just OK. Beds were not that comfortable .

2026-07-03 via Nuitee
G
Gaurav couple ae
8
2026-07-03 via Nuitee
A
Adriana couple hu
10
2026-07-03 via Nuitee
B
Bülent Aras couple tr
8
2026-07-03 via Nuitee
G
Glaucia Maria couple br
9
Pros:

Conforto

Cons:

pequena pra duas pessoas

2026-07-02 via Nuitee
E
Elvira couple tr
9
Pros:

Otel çok temiz, personel çok güler yüzlü ve yardımcı. Konum harika, merkeze yürüme mesafesinde.

2026-07-02 via Nuitee
C
consuelo solo_traveller it
9
2026-07-02 via Nuitee
J
Janene couple ch
7
Enjoyable stay
Pros:

The location near the river

Cons:

On the whole pretty good

2026-07-02 via Nuitee
V
Valerio solo_traveller it
8
2026-07-01 via Nuitee
D
Dror solo_traveller il
10
2026-07-01 via Nuitee
T
Tormund solo_traveller no
6
2026-07-01 via Nuitee
C
Cornelia couple de
9
2026-07-01 via Nuitee