Mercure Wien Zentrum

Hotels
Mercure
8.6 (5446 reviews)
Fleischmarkt 1a , Vienna , at

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Poor breakfast quality
Small rooms

Categories

Cleanliness
8.55
Some complaints about room cleanliness and condition.
Service
9.35
Staff was noted as helpful and accommodating.
Location
9.55
Many reviews praised the excellent location.
Room Quality
8.05
Multiple issues with room size and amenities.
Amenities
8.05
Limited amenities were available.
Value for Money
8.55
Mixed feelings about value for the price paid.
Food and Beverage
7.55
Negative comments regarding breakfast quality.
Overall Experience
9.15
Overall the stay was acceptable but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:32

Property Description

Central Location in Vienna's Historic Centre
The Mercure Wien Zentrum is perfectly situated just a short stroll away from Saint Stephen's Cathedral, offering guests a prime location in the heart of Vienna's historic centre.

Comfortable Rooms with Modern Amenities
Experience comfort and convenience in every non-smoking room at the Mercure Wien Zentrum, complete with cable TV, a minibar, and a private bathroom stocked with toiletries for your convenience.

Dining and Nearby Attractions
Indulge in delicious Viennese dishes at the on-site restaurant, or unwind at the bar's street terrace while enjoying hot and cold dishes. With attractions like the State Opera, Albertina, and the Museum Quarter nearby, there's plenty to explore just steps away.

Book your stay at the Mercure Wien Zentrum now and immerse yourself in the rich history and culture of Vienna!

Important information:

Please note that all rooms are nonsmoking only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children 12 years old stay for free when using an existing bed.
    Children 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 32 per day.

Location

Guest Reviews

8.6
Based on 5446 reviews
Cleanliness: 8.55
Service: 9.35
Location: 9.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 9.15
M
Meier couple ch
7
Es war ok aber nicht mehr.
Pros:

Lage war super

Cons:

Klimaanlage beim Frühstück zu kalt und Frühstück war durchschnitt.

2026-06-13 via Nuitee
V
veronica solo_traveller uy
9
Pros:

Ubicación y desayuno excelentes

Cons:

Habitaciones un poco pequeñas

2026-06-11 via Nuitee
D
Douglas couple ca
5
2026-06-11 via Nuitee
M
Misgav couple il
7
סב"ה מיקום טוב ומלון סביר ביותר אך במחיר גבוה (כנהוג בוינה).
Pros:

החדר טוב למדי, חדר הרחצה קטן מאד.
הצוות אדיב מאד עם תודעת שירות טובה מאד.

Cons:

לא אהבנו את חדר הרחצה הצפוף ואת העדרו של שולחן לילה ליד אחת המיטות.

2026-06-11 via Nuitee
D
dana weingarten extended_group il
10
וואו!
Pros:

הצוות בהובלת ריצ'ראד עשה עבורנו מעל ומעבר: הכינו לנו חדר בשעה מוקדמת יותר לבקשתנו, הסבירו לנו בסבלנות רבה איך להגיע לכל האטרקציות, והכינו לנו ארוחת בוקר מראש לפני היציאה לשדה התעופה. אהבתי גם שיש אפשרות להכין קפה בחדר.
ארוחת בוקר מצוינת, הצוות בחדר האוכל מאוד אדיב ושירותי.

2026-06-10 via Nuitee
W
W couple nl
8
2026-06-09 via Nuitee
I
Ines solo_traveller de
10
Pros:

nettes Personal
Zimmer sehr gut
Frühstück sehr umfangreich und lecka

Cons:

dass immer bei booking Buchungen die Zimmer in den oberen Etagen liegen

2026-06-09 via Nuitee
R
ROSANGELA extended_group br
10
2026-06-08 via Nuitee
P
Paweł couple pl
8
Pros:

Raczej wszystko ok

Cons:

słabo zróżnicowane śniadania

2026-06-08 via Nuitee
P
patricio couple cl
6
2026-06-08 via Nuitee
S
Stephanie solo_traveller de
8
Pros:

Das Hotel liegt sehr zentral. Vergünstigtes Parken im Partnerparhaus am Schwedenplatz möglich. Die Mitarbeiter waren alle sehr freundlich und hilfsbereit.

Cons:

Der Frühstückspreis von 26€ pro Person ist recht hoch, das Angebot reicht aus - allerdings fand ich die Qualität für den Preis zu schlecht. Zum Beispiel waren die Rühreier nur lauwarm.

2026-06-08 via Nuitee
A
Adina solo_traveller il
9
Pros:

מלון בוטיק, נקי מאוד, יחס אדיב בשירותי הקבלה, מיקום מצוין, אם נחזור שוב לוינה אז רק למלון הזה.

2026-06-08 via Nuitee
Y
Yulia family_with_children il
10
2026-06-08 via Nuitee
E
Eyal couple il
10
2026-06-07 via Nuitee
M
Martin couple at
8
Ok,
Pros:

Die Lage ist perfekt.

Cons:

Ich kenne das Hotel seit 20 Jahren, inzwischen ist es etwas abgewohnt.
Das Frühstück ist völlig überbezahlt.
Besser zum Schwedenplatz Casteletto gehen.

2026-06-07 via Nuitee
C
Camilleri solo_traveller mt
10
2026-06-07 via Nuitee
L
Luca family_with_children it
8
2026-06-07 via Nuitee
D
Daniela solo_traveller at
8
Pros:

Zentrale Lage, perfekter Ausgangspunkt. Sehr freundliches Personal. Wasserflasche gratis am Zimmer bei Ankunft.

Cons:

Es war an eimigen Stellen im Zimmer sehr staubig bei der Kleiderablage, Haare v Vorgänger?

2026-06-07 via Nuitee
B
Blaž family_with_children si
9
2026-06-07 via Nuitee
M
Marek couple pl
10
2026-06-06 via Nuitee