Mercure Wien Zentrum

Hotels
•
Mercure
8.6 (5764 reviews)
Fleischmarkt 1a , Vienna , AT
+43 1 534600

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Central, convenient location
Friendly and helpful staff
Clean and modern rooms/furnishings
Comfortable beds
Generally good breakfast
Cons:
Rooms and bathrooms often small
Parking expensive / not included
Occasional missing room amenities (robe, slippers, body lotion)
Limited breakfast variety / small breakfast area
Some noise in the surrounding area

Categories

Cleanliness
8.7
Many guests explicitly praise clean rooms and bathrooms; a few note carpeted floors (less hygienic) and one comment that cleaning was sufficient but not excellent.
Service
9.2
Repeated positive mentions of very friendly, helpful and accommodating staff (assisted with bookings, reception praised by name); strong service sentiment.
Location
9.4
Consistently described as central/perfect/very convenient for walking, transport and attractions in many reviews.
Room Quality
8.6
Rooms often modern and comfortable (good beds, new furniture) but frequently described as small; some issues with bathroom size and shower enclosure.
Amenities
8
Basic amenities provided (minibar water refilled) but several guests reported missing items (bathrobe, slippers initially, body lotion) and parking not included.
Value for Money
7.4
Mixed value perception: excellent location and comfort noted, but extra costs (parking, pricey breakfast) and small room sizes reduce perceived value for some guests.
Food and Beverage
8.5
Breakfast described as good/very good by multiple guests, though a few mention limited variety and a small breakfast area.
Overall Experience
9
Overall very positive sentiment: many guests would return or highly recommend, calling the stay excellent or ideal despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Central Location in Vienna's Historic Centre
The Mercure Wien Zentrum is perfectly situated just a short stroll away from Saint Stephen's Cathedral, offering guests a prime location in the heart of Vienna's historic centre.

Comfortable Rooms with Modern Amenities
Experience comfort and convenience in every non-smoking room at the Mercure Wien Zentrum, complete with cable TV, a minibar, and a private bathroom stocked with toiletries for your convenience.

Dining and Nearby Attractions
Indulge in delicious Viennese dishes at the on-site restaurant, or unwind at the bar's street terrace while enjoying hot and cold dishes. With attractions like the State Opera, Albertina, and the Museum Quarter nearby, there's plenty to explore just steps away.

Book your stay at the Mercure Wien Zentrum now and immerse yourself in the rich history and culture of Vienna!

Important information:

Please note that all rooms are nonsmoking only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.6
Based on 5764 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.4
Room Quality: 8.6
Amenities: 8
Value for Money: 7.4
Food and Beverage: 8.5
Overall Experience: 9
A
Alon • couple • il
10
מושלם
Pros:

קרוב להכל

Cons:

הכל היה מושלם , אין תלונות

2026-10-31 • via Nuitee
T
Tuncay • couple • tr
10
İdeal
Pros:

Konumu kahvaltısı

2026-10-31 • via Nuitee
F
Fabian • couple • it
8
2026-10-31 • via Nuitee
P
Paola • couple • it
9
Pros:

Posizione centrale, comoda anche per metro e aeroporto, camera piccola ma funzionale e pulita. Acqua fornita e riassortita nel minibar e staff molto gentile e disponibile (hanno chiamato direttamente un teatro per avere informazioni sulla disponibilità dei posti).

2026-10-30 • via Nuitee
B
Bilgehan • couple • tr
10
2026-10-30 • via Nuitee
S
Suzi • couple • il
8
Pros:

Lovely staff, helped with everything they could
Central location
Highly recommended

2026-10-30 • via Nuitee
E
Ersun • couple • de
10
2026-10-30 • via Nuitee
F
Francis • couple • fr
8
Pros:

L’amabilité du personnel

2026-10-29 • via Nuitee
T
Theresia • family_with_children • de
7
Pros:

Das Hotel liegt seehr zentral. Zum Ausladen kann man kurz vor dem Hotel parken. Das Personal war sehr freundlich. Das Zimmer war sauber und gut ausgestattet, Bett sehr bequem.

Cons:

Im hohen Preis ist das Parken nicht dabei. Es gibt eine Kooperation mit einem Parkhaus, aber das kostet dann immer noch über 30€/ Nacht extra. Frühstück wäre auch nochmal teuer gewesen.
Das Zimmer war sehr klein. Außerdem ist im Zimmer Teppichboden, was nicht sehr hygienisch ist.

2026-10-29 • via Nuitee
C
Christos • couple • gr
10
2026-10-29 • via Nuitee
S
Shay • couple • il
10
2026-10-28 • via Nuitee
S
Stavroula • couple • gr
10
2026-10-28 • via Nuitee
F
frederic • couple • fr
8
Très bien
Pros:

Très bon petit déjeuner

2026-10-28 • via Nuitee
D
Diego • couple • it
9
Ottimo per soggiornare in centro
Pros:

Posizione top e pulizia eccellente, personale gentile e disponibile

2026-10-28 • via Nuitee
J
Jolanta • family_with_children • pl
8
2026-10-26 • via Nuitee
N
Nicolas • solo_traveller • ar
10
Pros:

El servicio.

2026-10-25 • via Nuitee
R
RUTH • extended_group • es
9
Excelente localización y habitaciones cómodas y modernas.
Pros:

Tuvimos que pedir cambio a una habitación con cama doble pues primero nos pusieron en una de matrimonio que era inapropiada para nosotros. La habitación doble resultó ser más grande y cómoda. El baño y el mobiliario eran nuevos y modernos, y la habitación tenía la temperatura perfecta. Repetiremos este hotel pues la ubicación es perfecta y las habitaciones excelentes.

Cons:

El único percance es que no teníamos el mando de la televisión y para cuando nos subieron uno, nos tuvimos que ir.

2026-10-25 • via Nuitee
M
Martin • couple • se
2
Pros:

-

2026-10-24 • via Nuitee
L
Lisa • family_with_children • ca
8
Pros:

Location amazing and room very nice.

Cons:

When showering you had to be careful with the amount of water used since it could easily spill unto the bathroom floor due to the lack of a door or other enclosing mechanism on the shower cubicle. In this price category the hotel should also provide a bathrobe and slippers in the room. I got the slippers after requesting them but they should have been provided from the beginning. Another notable absence is body lotion.

2026-10-24 • via Nuitee
C
camilla • family_with_children • it
10
Pros:

Hotel bellissimo in pieno centro, camera pulita e staff super gentile!! :)

2026-10-23 • via Nuitee