Mercure Wien Zentrum

Hotels
•
Mercure
8.6 (5432 reviews)
Fleischmarkt 1a , Vienna , at

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Poor breakfast quality
Small rooms

Categories

Cleanliness
8.55
Some complaints about room cleanliness and condition.
Service
9.35
Staff was noted as helpful and accommodating.
Location
9.55
Many reviews praised the excellent location.
Room Quality
8.05
Multiple issues with room size and amenities.
Amenities
8.05
Limited amenities were available.
Value for Money
8.55
Mixed feelings about value for the price paid.
Food and Beverage
7.55
Negative comments regarding breakfast quality.
Overall Experience
9.15
Overall the stay was acceptable but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:32

Property Description

Central Location in Vienna's Historic Centre
The Mercure Wien Zentrum is perfectly situated just a short stroll away from Saint Stephen's Cathedral, offering guests a prime location in the heart of Vienna's historic centre.

Comfortable Rooms with Modern Amenities
Experience comfort and convenience in every non-smoking room at the Mercure Wien Zentrum, complete with cable TV, a minibar, and a private bathroom stocked with toiletries for your convenience.

Dining and Nearby Attractions
Indulge in delicious Viennese dishes at the on-site restaurant, or unwind at the bar's street terrace while enjoying hot and cold dishes. With attractions like the State Opera, Albertina, and the Museum Quarter nearby, there's plenty to explore just steps away.

Book your stay at the Mercure Wien Zentrum now and immerse yourself in the rich history and culture of Vienna!

Important information:

Please note that all rooms are nonsmoking only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children 12 years old stay for free when using an existing bed.
    Children 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 32 per day.

Location

Guest Reviews

8.6
Based on 5432 reviews
Cleanliness: 8.55
Service: 9.35
Location: 9.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 9.15
C
Catherine • couple • fr
8
2026-05-23 • via Nuitee
M
mcniko77 • solo_traveller • it
10
Soggiorno bellissimo
Pros:

Tutto perfetto

2026-05-23 • via Nuitee
A
Anton • couple • ch
9
Trotz allem eine gute Adresse. Vorteile überwiegen in jedem Fall.
Pros:

Sehr ideale Lage zu allen Ausflügen, primär auch zu den Stationen der ÖV

Cons:

Frühstücksbuffet war ok- für Personal und Gäste auf Grund der Raumeinteilung stressig.
Zimmerreinigung könnte verbessert werden. Habe festgestellt, das die Reinigung der sanitären Anlagen eher minderwertig waren.

2026-05-22 • via Nuitee
K
Karin • couple • il
7
2026-05-22 • via Nuitee
A
Arbab • solo_traveller • eg
10
2026-05-22 • via Nuitee
E
Estacio • couple • br
10
Eu simplesmente amei e voltaria sempre para ele!
Pros:

Tudo é perfeito!!! Frigobar gratuito. Quarto deveras aconchegante. A recepcionista, para nossa surpresa, era brasileira, e isso foi um grande diferencial. Quarto e banheiro com tamanhos bastante satisfatórios. Muitas surpresas/regalias: roupões, chinelos, escova de dentes + creme dental. E, para os amantes de café como eu, uma máquina com cápsulas da Nespresso.

2026-05-20 • via Nuitee
M
Mary Beth • solo_traveller • us
7
Pros:

The location was great

Cons:

We had an issue with our shower not working correctly. After a mix up with the desk regarding our room number they came and supposedly fixed it. After one shower it wasn't working again the next morning.

2026-05-20 • via Nuitee
I
IRIS • solo_traveller • il
10
2026-05-20 • via Nuitee
L
lucio • extended_group • it
6
discreto
Pros:

Pulizia e sistemazione camera molto buona. buona la colazione sebbene ritengo che il prezzo sia eccessivo (non tutti usufruiscono di tutto quello che viene proposto per la colazione. proporrei diverse tipologie di colazione con relative soluzioni di prezzo.

Cons:

manca la possibilità di poter collegare la tv della camera ai propri dispositivi elettronici (rendendola smart TV)
2 fatture su 2 sbagliate: il pagamento del parcheggio è stato inserito sulla fattura del collega (la prima), ed la fattura del pagamento della camera (la seconda) riporta il numero di carta del collega. alla richiesta di modifica è stato risposto che non si poteva modificare.

2026-05-20 • via Nuitee
R
Ronee • couple • ca
6
2026-05-20 • via Nuitee
G
Grant • solo_traveller • ca
9
Excellent location , comfortable
Pros:

Location

2026-05-20 • via Nuitee
A
ANNIE • couple • fr
10
Pros:

Absolument rien à re dire

Cons:

Rien

2026-05-20 • via Nuitee
F
Fanny • couple • cl
9
2026-05-20 • via Nuitee
L
Lyulph • solo_traveller • gb
9
Pros:

The view, the central location and the helpful staff and cleaners. Ahmed on reception deserves special mention for his assistance to us.

Cons:

The water got cut off on our last evening.

2026-05-19 • via Nuitee
U
Ulrike • couple • at
8
2026-05-19 • via Nuitee
F
Felix • couple • br
8
2026-05-19 • via Nuitee
L
Laura • couple • it
8
2026-05-19 • via Nuitee
R
rogerio • solo_traveller • br
6
Pros:

da funcionária Maria que nos atendeu com muita presteza e delicadeza

Cons:

o transfer da volta do aeroporto cobrou mais caro do que o preço que o hotel tinha fornecido

2026-05-19 • via Nuitee
K
Kanchan • couple • gb
10
2026-05-19 • via Nuitee
K
Karen • couple • ca
10
2026-05-19 • via Nuitee