Mercure Salzburg City

Hotels
•
Mercure
8 (1333 reviews)
Bayerhamerstraße 14a , Salzburg , at
+43 662 881438

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Excellent breakfast options
Cons:
High parking fees
Inconsistent cleanliness
Limited amenities

Categories

Cleanliness
7.58
Some reviews mention cleanliness issues and areas needing improvement.
Service
9.05
Staff was consistently mentioned as friendly and helpful.
Location
8.59
Great location close to the center, with good transport options.
Room Quality
8.04
Rooms were described as comfortable and quiet.
Amenities
7.57
Limited amenities were noted, with room for improvement.
Value for Money
7.03
Some reviews felt the price was not justified for the services offered.
Food and Beverage
8.08
Breakfast received mixed reviews, but some enjoyed it.
Overall Experience
8.05
Overall positive stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:18

Property Description

Central Location and Convenience:
Located in the heart of Salzburg, Hotel Mercure Salzburg City offers a peaceful retreat while being conveniently close to business and tourist attractions.

Culinary Delights:
Indulge in a gastronomic experience at the renowned restaurant "le sel" or the charming outdoor terrace, where guests can savor regional cuisine and a curated selection of "Grand Vins Mercure."

Parking Options:
For added convenience, the hotel offers private parking in both the garage and outdoors, ensuring a hassle-free stay for guests.

Book your stay at Hotel Mercure Salzburg City now to experience a perfect blend of comfort and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 19 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 1333 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 8.05
C
Cheapo_Tourist • Couples • Adelaide, Greater Adelaide, South Australia
8
Definitely Recommend this Hotel i n Salzburg
Pros:

Comfortable room with an excellent shower. Easy walk from train station and into old city. Our room was nice & quiet overlooking a small park. Tea, coffee & free mini bar with beer, soft drinks & a few nibbles. Didn't eat breakfast in this hotel but had a couple of dinners, Main meals were huge! Reception staff were very helpful.

2026-07-23 • via Tripadvisor
H
Hayato • solo_traveller • jp
4
チェックイン時間はあてにならない
Pros:

部屋は綺麗だった。

Cons:

15時チェックインとなっていたが、18時まで3時間もフロントで待たされた。そのせいで予定をひとつキャンセルすることになった。ありえない。待たせる客にはフリードリンクチケットを渡せばいいと思っているようで、たくさんストックされていた。はっきり言って、清掃が追いついていない。15時チェックインと謳うのはほとんど詐欺。

また、１週間連泊したが、なんと一度もタオルが交換されなかった(整えて掛け直されるだけ)。使ったコップも、汚れが目立たなかったものは交換されずにそのままもとに戻されていた。

2026-07-22 • via Nuitee
B
Birgit • extended_group • de
6
Cons:

Housekeeping Team sollte geschult werden. Sitzen im Gang rum und spielen am Handy, Sauberkeit geht so....

2026-07-22 • via Nuitee
U
Ursula Fredine • solo_traveller • de
7
Pros:

Die Lage war superschnell und gut gelegen.

2026-07-20 • via Nuitee
D
DP1390 • solo_traveller • be
9
2026-07-20 • via Nuitee
D
Deeksha • solo_traveller • de
9
2026-07-19 • via Nuitee
M
Mahmood • solo_traveller • om
1
Cons:

The behaviour of receptionist is very poor regarding extending check out time, they should respect all guests not specific ones.

Another thing is that the room service employee (girl one) didn’t respect the privacy of the room and she open the door immediately while me and my family was there inside.

2026-07-18 • via Nuitee
T
Tanja • solo_traveller • de
8
2026-07-17 • via Nuitee
R
Rei • couple • jp
8
寝具が最高！
Pros:

駅から近かったです。治安がよさそうなところでしたので、夜、遅くても問題なさそうでした。
部屋も広くて快適でした。寝具が最高！

Cons:

スリッパがあると、さらに良かったです。^_^

2026-07-16 • via Nuitee
Z
Zsuzsi • solo_traveller • hu
7
2026-07-15 • via Nuitee
S
Stefan • solo_traveller • ch
9
2026-07-14 • via Nuitee
A
Annie • couple • ca
8
Good location staff great
Pros:

Location

2026-07-14 • via Nuitee
N
Nadine • couple • at
6
2026-07-13 • via Nuitee
M
Markus • couple • de
8
Zentral, Sauber und Freundlich
2026-07-12 • via Nuitee
F
Florian • solo_traveller • at
10
2026-07-12 • via Nuitee
M
Marcel • couple • at
10
2026-07-12 • via Nuitee
I
I9776XZannieg • Solo travel • Toronto, Ontario
10
A Pretty Hotel Conveniently Located
Pros:

I was with a group for solo travellers. The hotel was a short distance from the Old Town, which is where vacationers usually want to go. The room was lovely, very clean, service was good and the breakfast was excellent.

2026-07-11 • via Tripadvisor
M
Michael • solo_traveller • at
6
RetroCharme
Cons:

Preis Leistung / wahrscheinlich Zimmerpreis durch ElectricLove Festival immens hoch / trotz später Buchung eines Doppelzimmers als SingleUse null Flexibilität zB bei Frühstück oder Parkplatzgebühr entgegenkommen zu kommen

2026-07-10 • via Nuitee
K
Krzysztof • couple • pl
6
2026-07-08 • via Nuitee
A
Anne-Marie • couple • cz
8
Pros:

Perfecte locatie, op loopafstand van het station.

2026-07-07 • via Nuitee