Graben Hotel

Hotels
8.4 (2893 reviews)
Dorotheergasse 3 , Vienna , at
+43 1 51215310

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Heating problems

Categories

Cleanliness
7.65
Some reviews indicated issues with room cleanliness, such as half-cleaned rooms.
Service
9.15
Most reviews highlighted friendly and helpful staff.
Location
9.15
Multiple reviews praised the excellent and central location of the hotel.
Room Quality
7.65
Some rooms were described as small and had issues with heating.
Amenities
8.65
General amenities were noted as adequate, but improvements could be made.
Value for Money
8.15
Good value was mentioned, especially considering pricing in the area.
Food and Beverage
8.15
The breakfast received positive remarks, but some reviews indicated it could be improved.
Overall Experience
8.65
Overall sentiment was positive, though some guests had serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:30

Property Description

Historic Charm: Dating back to the late 18th century, the Graben Hotel exudes historic charm in the heart of Vienna's elegant Graben shopping street.

Italian Dining Experience: Indulge in the flavors of Italy at the traditional Trattoria Santo Stefano within the hotel, offering a culinary experience to remember.

Prime Location: With St. Stephen’s Cathedral and Stephansplatz Underground Station just a 2-minute walk away, the Graben Hotel offers unparalleled convenience for exploring Vienna.

Experience the historic charm, exquisite dining, and prime location of Graben Hotel in Vienna. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 39 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2893 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
D
Daniela • solo_traveller • ro
10
A fost un sejur minunat, in care nu ne-a lipsit nimic.
Pros:

In primul rand mi-a placut locatia, nu se putea mai buna, tinand cont ca hotelul se afla la 50-100 metri de catedrala Sfantul Stefan, la 50 metri de metrou, la 10 m de artera pietonala Graben strasse, plina de terase una langa alta, unde poti servi mancare, cafea si multe tipuri de prajituri si inghetate.
Si iarasi foarte important este ca la capatul arterei pietonale, faci la stanga pe o straduta si vezi Palatul Imperial de iarna a lui Sisi. Este foarte aproape, ca si multe alte obiective.
Despre micul-dejun, numai cuvinte de lauda; meniu bogat, gustos si diverse preparate pe care nu le-am regasit in alta parte.

Cons:

As sugera ca in camera sa fie pus un covoras.

2026-07-25 • via Nuitee
G
Gail • couple • us
9
2026-07-25 • via Nuitee
P
Phyllis • couple • au
9
2026-07-25 • via Nuitee
A
Anne • solo_traveller • se
10
2026-07-24 • via Nuitee
C
Carl • couple • ie
9
Excellent definitely be back
Pros:

Fantastic location

Cons:

There was no bar on site

2026-07-24 • via Nuitee
B
Belinda • solo_traveller • at
9
2026-07-23 • via Nuitee
M
Michelle • couple • au
10
Comfortable & relaxing stay
Pros:

Location, staff

2026-07-23 • via Nuitee
J
Jaana • couple • fi
10
2026-07-23 • via Nuitee
M
Mefharet • couple • tr
8
Şehir merkezinde her yere yürüme mesafesinde bir otel . Biz çok memnun kaldık .
Pros:

Otelin merkeze ve metroya yürüme mesafesinde olması en iyi özelliği idi .

Cons:

Kaldığımız oda biraz küçüktü.

2026-07-22 • via Nuitee
E
Eva • extended_group • de
8
Super
Pros:

Sehr zentral

Cons:

Kein Balkon

2026-07-22 • via Nuitee
A
Annunziata • solo_traveller • ie
7
2026-07-22 • via Nuitee
N
Norbert • solo_traveller • ca
9
2026-07-20 • via Nuitee
D
Djurre • solo_traveller • nl
8
2026-07-19 • via Nuitee
G
Guy Gross • solo_traveller • il
10
2026-07-19 • via Nuitee
S
Samanta • family_with_children • it
10
Strategico
Pros:

Posizione e pulizia

Cons:

Bagno cieco

2026-07-19 • via Nuitee
O
Oleksandr • couple • ua
10
2026-07-17 • via Nuitee
K
Kyoko • solo_traveller • jp
10
とても快適でした。広い美しいお部屋へのアップグレードも、ありがとうございました！
Pros:

ロケーション:中心地にあって、どこへでも徒歩圏内でとても動きやすかった。オペラ座からも徒歩7分ほどでオペラ終わった後夜遅く、一人で歩いて帰っても危険を感じなかった。
部屋:最上階の窓の多い明るい部屋で窓からペーター教会の屋根が見えました。
日差しが強い午後は自動でオーニングを広げ、ブラインドを下ろすと快適でした。エアコンもしっかり効きました。
お部屋の清潔さ、スタッフの方々の笑顔、美味しい朝食も申し分なく、一週間の滞在がとても快適でした。

Cons:

ありません。

2026-07-17 • via Nuitee
M
Maria • solo_traveller • it
10
2026-07-17 • via Nuitee
L
Lavinia • solo_traveller • it
8
Pros:

Posizione

Cons:

La colazione potrebbe essere più varia e ricca

2026-07-17 • via Nuitee
M
Mai • family_with_children • il
6
Pros:

מיקום מצויין קרוב להכל

Cons:

מזגן קיים אבל פחות עובד

2026-07-16 • via Nuitee