Sheraton Suites Wilmington Downtown

Hotels
•
Sheraton
8.3 (549 reviews)
422 Delaware Avenue , Bear , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Unexpected charges

Categories

Cleanliness
7.45
Some guests reported issues with cleanliness such as crumbs on the floor and unvacuumed carpets.
Service
8.95
Many guests noted helpful and friendly staff.
Location
8.95
Guests appreciated the central location and convenience.
Room Quality
8.45
Rooms are described as spacious, comfortable, and aesthetically pleasing.
Amenities
7.95
Amenities were mentioned positively, though some guests missed breakfast and cutlery.
Value for Money
7.95
Some guests felt the charges for certain amenities were unexpected.
Food and Beverage
8.45
Breakfast received positive remarks when available.
Overall Experience
8.25
Overall stays were generally positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:58

Property Description

Luxurious Accommodation: Sheraton Suites Wilmington Downtown offers a convenient stay just 8 km from Delaware Museum of Natural History. The 3-star hotel boasts a fitness centre, private parking, and a restaurant and bar for guests to enjoy.

Convenient Amenities: Guests can take advantage of free WiFi, a 24-hour front desk, and an ATM on-site. The property is non-smoking and provides a daily American breakfast. Additionally, there is an on-site snack bar and a business area for added convenience.

Nearby Attractions: Situated 11 km from Old Dutch House, the hotel is also within reach of Citizens Bank Park and University of Pennsylvania, making it an ideal choice for travelers. Don't miss the chance to experience comfort and convenience at Sheraton Suites Wilmington Downtown.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests must be 21 years of age or older to stay at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

8.3
Based on 549 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 8.45
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.25
P
Pender • couple • us
4
Pros:

The room itself was clean

Cons:

-Third floor is not as up-to date and as classy as the rest of the floors
- The bottom lock to the room had a faulty lock. Which left the door unable to lock fully
- The coffee table closest to the door had some kind of paint or wood chipping on it
-The bathroom was missing a close up mirror
-There is also no ice machine on the third floor. Which means guest would have to travel to a different floor.
- There was even a difference between lighting across the different floors.

There were several noticeable difference between the floors between the multiple times that I have stayed at this hotel. Some of the difference also pose a risk to those who might be traveling by themselves. For the money that was spent, and the lack of consistency. I unfortunately will not be staying at this location again

2026-09-15 • via Nuitee
D
Darnell • family_with_children • us
7
2026-09-11 • via Nuitee
G
Gordon • solo_traveller • us
9
Peace of mind.
Pros:

Location. Location. Location.

Cons:

TV.

2026-09-09 • via Nuitee
M
Michelle • solo_traveller • za
10
I was very comfortable in the hotel and my room.
Pros:

The room and facilities were exceptional. I was very comfortable during my stay.

Cons:

The hotel was excellent but the location was far from any shops or the suburbs. The hotel is located in the business district, which would be great for others but not the best for my stay.

2026-09-09 • via Nuitee
A
Alfonso • couple • us
6
Never again
Pros:

Over priced

Cons:

Taste of Food

2026-09-08 • via Nuitee
B
Breyon • family_with_children • us
3
Never coming back
Pros:

We love the room set ups

Cons:

The beds sheets were dirty. Had dirty flimsy comforters and was old black Covid mask

2026-09-07 • via Nuitee
E
Eustacia • extended_group • us
9
2026-09-07 • via Nuitee
S
Schuyler • couple • us
10
Very comfortable and enjoyable stay.
Pros:

Very cleaning and welcoming staff.

Cons:

No complaints.

2026-09-01 • via Nuitee
S
Sonia • solo_traveller • us
8
Pros:

The room was big

Cons:

I hade trouble getting the room to be dark. Even with the door was closed, I did not understand the concept

2026-08-29 • via Nuitee
L
lebron • couple • us
10
2026-08-23 • via Nuitee
G
Grace • couple • us
8
2026-08-23 • via Nuitee
R
Rivera • solo_traveller • us
10
Deberían de ponerle un poco más de utensilio a la cocina, porque se esta pagando por un Suite ...
Pros:

La limpieza y organización

Cons:

No tenían para abrir una botella de vino ...un abre corcho

2026-08-22 • via Nuitee
A
AngelTNC • solo_traveller • us
8
Pros:

Location was great. Rooms were very clean.

Cons:

The drainage to sink and toilet flushed slow. Room was missing a chair to eat at table for two.

2026-08-22 • via Nuitee
C
Cynthia • solo_traveller • us
10
Excellent
Pros:

Clean, quiet, comfortable, close to venue

Cons:

Had to leave!

2026-08-17 • via Nuitee
M
Marsh • solo_traveller • us
9
Excellence place to stay and great stay for the price. This is my place to stay when I visit the are
Pros:

Room was spacious, comfortable, and clean

Cons:

Riding my motorcycle down in the garage. Not safe. The slop goin in is dangerous. The hotel would be excellent if it did slop down.

2026-08-15 • via Nuitee
J
johnathan • solo_traveller • us
8
Pros:

Shower had good pressure 😁

Cons:

Is the pool open

2026-08-14 • via Nuitee
M
Michael • couple • us
7
Just ok won’t book again
Pros:

Location, staff

Cons:

Fees we didn’t know about ( parking fee, breakfast)

2026-08-11 • via Nuitee
L
Linda • couple • us
10
It’s was very beautiful an it was clean , the hotel was in a nice area .
Pros:

The cleanness, the staff was very helpful

Cons:

The parking ,

2026-08-10 • via Nuitee
Y
Yong • couple • ca
9
2026-08-08 • via Nuitee
A
Anna • couple • us
10
2026-08-04 • via Nuitee