Quality Inn & Suites Montebello - Los Angeles

Hotels
Quality Inn
7.1 (456 reviews)
7709 Telegraph Road , Montebello , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Helpful receptionist
Nice pool
Cons:
Cleanliness issues
Poor breakfast quality
Uncomfortable sofa bed
Unexpected charges

Categories

Cleanliness
5.96
Multiple reviews indicate cleanliness issues, including bed bugs and outdated conditions.
Service
8.43
Staff generally received praise for being helpful and kind.
Location
7.97
Overall positive remarks about the location being convenient.
Room Quality
6.92
Rooms were clean, but complaints about the sofa bed quality were noted.
Amenities
7.75
Offerings such as a pool and breakfast were appreciated.
Value for Money
6.91
Mixed feelings about pricing and unexpected charges.
Food and Beverage
6.46
Breakfast was described as cold and unsatisfactory.
Overall Experience
6.43
General sentiments were mixed with certain positive aspects but notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:10

Property Description

Convenient Location
Located near popular attractions like Commerce Casino and Downtown Los Angeles, the Quality Inn and Suites Montebello offers easy access to key destinations.

Complimentary Amenities
Enjoy a Free Hot Breakfast and high-speed Internet access during your stay at the hotel, adding extra value to your visit.

On-Site Facilities
With an on-site restaurant, outdoor pool, laundry services, exercise center, and meeting facilities for up to 300 people, the Quality Inn & Suites Montebello ensures a comfortable and convenient stay for both leisure and business travelers.

Book your stay at the Quality Inn and Suites Montebello now to experience these fantastic amenities and more!

Important information:

A valid credit card in the guest's name is required at check in. Name on guest credit card must match reservation. All reservations are subject to a valid credit card with a minimum deposit. Please contact property for full details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 14 years old and over stay for US$20 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 456 reviews
Cleanliness: 5.96
Service: 8.43
Location: 7.97
Room Quality: 6.92
Amenities: 7.75
Value for Money: 6.91
Food and Beverage: 6.46
Overall Experience: 6.43
F
Fatih extended_group tr
4
2026-06-02 via Nuitee
F
Filippo casadei solo_traveller it
6
2026-06-02 via Nuitee
K
Kelvis couple us
6
2026-05-31 via Nuitee
G
Geronimo family_with_children us
10
2026-05-27 via Nuitee
K
Karla family_with_children us
10
2026-05-26 via Nuitee
R
Rey couple us
3
There was no amenities that were posted as available were available.
Pros:

The housekeepers were every friendly and always ready to help.

Cons:

There was no WiFi connection even after check-in and a password was given to you. They said breakfast was included but staff only gave you one plate with on options of what you would like to eat, and if you asked for a second plate you were told no. Due to an emergency evacuation during checkout the staff was every rude and tried to charge us for everything they could (including a 24 hour notice not given, $35 fee for early cancellation, etc.). The emergency situation had to do with a chemical fallout situation ongoing and police at the facility told us evacuate, even with all that staff still tried to charge us for the rest of the days we had booked.

2026-05-25 via Nuitee
C
Christina solo_traveller us
4
Would not stay there again
Pros:

Nothing. It does not look like the pictures or other Quality Inns

Cons:

Old furniture. Doesn’t look clean because everything is old . Plus I got charged a second deposit after being charged a deposit

2026-05-23 via Nuitee
A
Ahmed solo_traveller be
1
2026-05-20 via Nuitee
R
Ruslan solo_traveller us
4
2026-05-19 via Nuitee
N
Noe solo_traveller us
1
They had a lot of roaches while I was asleep, the roaches were crawl on me and it was disgusting
Pros:

The bar

Cons:

It had roaches

2026-05-18 via Nuitee
A
Agvan solo_traveller us
7
2026-05-15 via Nuitee
E
Esperanza family_with_children us
5
2026-05-10 via Nuitee
R
Ralph couple us
8
2026-05-10 via Nuitee
R
Rose family_with_children us
4
Dirty Stay
Pros:

Nothing

Cons:

Didn't like this place. Walls was falling apart, was hard to figure out the TV, requested to change rooms. Next room smelled very old and it was cold because the heater didn't work.

2026-05-05 via Nuitee
M
Monica del Rayo Ríos R solo_traveller mx
1
PESIMO HOTEL Y TRATO
Pros:

NADA
LAS CAMAS VIEJAS
TODO VIEJO Y MALTRATADO
FALTA RENOVACIONES
OLOR HORRIBLE
MALA ATENCIÓN DEL JOVEN DEL MOSTRADOR "LUCAS"

Cons:

NADA
LAS CAMAS VIEJAS
TODO VIEJO Y MALTRATADO
OLOR A MARIHUANA
FALTA RENOVACIONES
OLOR HORRIBLE
MALA ATENCIÓN DEL JOVEN DEL MOSTRADOR "LUCAS"

2026-05-05 via Nuitee
S
Steve solo_traveller us
8
2026-05-05 via Nuitee
P
Paulina family_with_children mx
10
2026-04-27 via Nuitee
L
Lydia family_with_children us
7
The rooms were comfortable and clean. The staff were friendly.
Pros:

The location was convenient for the purpose of our trip. Close to family and close to the freeways.

Cons:

The breakfast was warm, not hot. Disappointed there wasn't a toast or muffin option.

2026-04-23 via Nuitee
U
Ulu solo_traveller us
10
Pros:

Everything. Staff was great especially Manuel and Elizabeth. They are all so friendly. Breakfast was on point. Bonus was the gym and laundromat.

2026-04-20 via Nuitee
A
Amelia family_with_children us
10
2026-04-20 via Nuitee