Hilton Barcelona

Hotels
Hilton Hotels & Resorts
8.2 (710 reviews)
Avenida Diagonal, 589 - 591 , Barcelona , es

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Facilities felt outdated
Lack of amenities

Categories

Cleanliness
7.69
Some guests mentioned clean rooms but caution against old facilities.
Service
8.86
Staff were described as friendly and helpful.
Location
9.2
Great location with access to surrounding areas.
Room Quality
7.65
Facilities feel outdated and amenities were lacking.
Amenities
7.68
Mixed feelings on available amenities; some were under construction.
Value for Money
7.64
Some guests felt the price didn't match the quality.
Food and Beverage
8.19
Positive remarks on breakfast options, though limited services.
Overall Experience
8.66
Guests had a generally good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:23

Property Description

Impressive Lobby and City Views
Experience luxury at Hilton Barcelona with its impressive lobby and rooms offering stunning city views. Enjoy modern amenities like free WiFi and plasma TV, and stay active at the 24-hour gym.

Convenient Location
Located just a short walk from FC Barcelona’s Camp Nou Stadium, Hilton Barcelona is also near L’Illa Shopping Centre and María Cristina Metro Station. Explore the city easily with quick access to Plaça Catalunya and other attractions.

Culinary Delights and Entertainment
Indulge in Catalan and Mediterranean cuisine at Mosaic restaurant, or savor tapas and cocktails at Vibe Bar & Restaurant. Watch live sports on the large TV while enjoying your favorite drink.

Book your stay at Hilton Barcelona for a luxurious and convenient experience.

Important information:

Please note that the property does not offer airport shuttle.

Special payment and cancellation policies will be applied for more than 5 rooms booked together, as it is considered a group booking.

Please note that the following rooms are located on upper-level floors:
- Executive Corner King Room - Lounge Access
- Executive Twin Room - Lounge Access
- Master King Suite with Lounge Access
- Executive King Room - Lounge AccessPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 37 per day.

Location

Property Accessibility

Total Disability Score: 64.86
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric, revolving_door
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 710 reviews
Cleanliness: 7.69
Service: 8.86
Location: 9.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
D
David couple gb
2
Not the best hotel experience I’ve had and for £400 per night it was certainly not value for money
Pros:

The location is excellent

Cons:

Over priced small room £30 was taken off my card for a deposit and was told it would be put back when I leave it’s been 14 days and still not refunded

2026-05-29 via Nuitee
G
GEORGIOS family_with_children gr
10
2026-05-27 via Nuitee
S
Sonia solo_traveller es
10
Un 10
Pros:

Todo d 10

Cons:

Nada

2026-05-25 via Nuitee
C
Chantal solo_traveller es
10
Pros:

Tot

Cons:

Res

2026-05-19 via Nuitee
A
Andrey solo_traveller es
9
2026-05-18 via Nuitee
C
Charlotte extended_group gb
10
2026-05-18 via Nuitee
S
SY family_with_children fr
2
Pros:

Le petit déjeuner était correct, et l'hotel est bien placé.

Cons:

Je m'attendais à un séjour digne d'un Hilton mais malheureusement, la fin de mon séjour a été extrêmement stressante à cause de gros problèmes de facturation.

Alors que j’avais déjà réglé l’intégralité de mon séjour (une partie en espèces et une partie par carte), plusieurs montants supplémentaires et autorisations bancaires sont apparus sur mes comptes sans explication claire au départ. J’ai passé une grande partie de mon dernier jour à courir entre ma banque et la réception pour comprendre la situation, au lieu de profiter de mes vacances.
Je suis allée trois fois à la réception simplement pour demander un document attestant que l’argent bloqué correspondait à une caution/préautorisation de l’hôtel afin que ma banque puisse me débloquer mes fonds.

Les personnes que j’ai vues m’ont simplement dit “je comprends la situation”, “je vais revenir”, sans aucune réelle prise en charge. Aucune excuse, aucune considération humaine, aucune vraie explication. On me laissait attendre pendant de longues périodes avant de disparaître sans revenir.

Je ne demandais même pas une compensation financière. Je voulais qu’on me fournisse un document clair car mes fonds ont été bloqué à cause de leurs erreur et je me retrouvais sans rien. Je n'ai ni pu faire shopping ni prendre un taxi, mais ça ils n'en avaient rien a faire . À aucun moment je ne me suis sentie prise au sérieux jusqu’au moment où je me suis énervée. C’est seulement là qu’on a commencé à m'écouter et encore que pour me donner une liste des blocages qu'ils ont fait (rien qui ne faisait bouger ma situation) et je rappelle que j'avais payé la totalité du séjour!

Pour un hôtel de ce standing, je m’attendais à une gestion plus fluide, et surtout plus réactive concernant une erreur de leur part, surtout lorsqu’un client a déjà réglé la totalité de son du.

2026-05-17 via Nuitee
M
maria mar solo_traveller it
8
Pros:

Personale gentile, posizione comoda con i mezzi, stanza pulita e colazione con ampia scelta.

2026-05-17 via Nuitee
D
Dotun solo_traveller ng
9
2026-05-17 via Nuitee
S
Sven solo_traveller es
2
schlecht, laut, nie wieder
Pros:

nichts

Cons:

die Lgae, die Ausstattung, das Hotel ist alt, laut , man muss in einer Badewanne duschen, wie 1990

2026-05-13 via Nuitee
G
Gina Gabriela couple es
1
2026-05-11 via Nuitee
P
Przemysław solo_traveller pl
7
Pros:

Bliskość stadionu.

Cons:

Słabe śniadania, troszkę podsyarzaly

2026-05-11 via Nuitee
M
Minetti solo_traveller it
6
2026-05-09 via Nuitee
Y
Yolanda L solo_traveller us
10
Loved this clean, comfortable property - breakfast and happy hour lounge provided delicious varieties AM and PM
Pros:

Clean, comfortable and the breakfast and happy hour lounge provided delicious varieties

Cons:

Nothing

2026-05-08 via Nuitee
H
Helga couple nl
10
Heel fijn
Pros:

De kamer is ruim met mooie uitzicht.
De lobby is een mooie en gezellige ambiance.
De bediening was top en Vriendelijk personeel ook bij de balie. Echte Hilton ambassadeurs.

2026-05-07 via Nuitee
R
Royuela Ampurdanes solo_traveller ad
7
2026-05-06 via Nuitee
L
luuuuuuu11 solo_traveller cn
1
Pros:

bad

Cons:

you can never get your refund and guarantee money back.

also duplication debit.

2026-05-06 via Nuitee
L
luuuuuuu11 solo_traveller cn
1
Pros:

bad

Cons:

guarantee fund no release.

also duplicated debit no refund

i honestly dont know where to get my almost 2000 euros back

2026-05-06 via Nuitee
D
Didem solo_traveller tr
8
Hilton bildiğiniz gibi
Pros:

Tesis tertemiz
Dördüncü katta bulunan lunch da akşam yemeklerinizi rahatlıkla yiyebilirsiniz bence gayet keyifli ve yeterli Hilton’un düşündüğü bu fazladan incelik oteli tercih edilesi kılıyor

Cons:

Kahvaltı daha iyi olabilirdi

2026-05-05 via Nuitee
A
Alexandra solo_traveller es
10
Pros:

Tot, tracte, neteja, ubicació.

Cons:

Res

2026-05-04 via Nuitee