Comfort Suites Humble Houston IAH

Hotels
•
Comfort Suites
8.1 (1036 reviews)
7502 N Sam Houston Pkwy E , Humble , US
+1 281-458-2100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms and comfortable beds
Good breakfast variety and friendly breakfast staff
Generally clean lobby and rooms
Large rooms with good showers
Friendly staff in most reports
Reasonable nightly rate (aside from deposit complaints)
Cons:
$100 deposit hold with delayed refunds
Occasional smoke or musty odors in rooms
Reports of pests (roach) and inconsistent housekeeping
Maintenance issues: tub repair, low water pressure, cable outages
Small pool and some worn room furniture
Serious isolated safety incident (car theft) with poor front-desk response

Categories

Cleanliness
7.6
Many guests praised cleanliness (rooms and lobby), but there are notable negative reports: a roach sighting, musty/smoky odors in some rooms and at least one complaint of smelly bedding and inconsistent housekeeping frequency.
Service
8.6
Multiple reports of very friendly and helpful staff (including a breakfast attendant who assisted a guest). One strong negative report of unhelpful front-desk behavior, but overall service sentiment is positive.
Location
8.3
Location is generally fine for rest and relaxation; one guest noted it was far from their conference (a change in venue) but most comments about location were neutral-to-positive.
Room Quality
8
Rooms are frequently described as spacious with comfortable beds and excellent showers, though issues noted include low water pressure, sloppy tub repair, torn chairs, occasional elevator spills, and cable outages.
Amenities
8.2
Breakfast offerings and a workout room are positively mentioned; the pool was described as small. Overall amenities are adequate with some minor negatives.
Value for Money
7
Some guests called the price reasonable and described excellent value, but the $100 deposit hold (delayed refunds) and perceptions that it effectively raises the nightly cost lowered perceived value.
Food and Beverage
8.7
Breakfast received consistent praise for variety and taste; staff handling of spills was noted positively. Minor cleanliness incidents involving other guests were reported but did not dominate sentiment.
Overall Experience
8.4
Majority of stays were described as pleasant, relaxing, and comfortable with friendly staff and good breakfasts; however, serious isolated incidents (theft report), pest/smell issues, and maintenance shortcomings temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Modern and Convenient Accommodation
Comfort Suites Humble Houston IAH offers a contemporary stay just minutes away from major Houston attractions. The hotel, established in 2019, boasts a 24-hour front desk, airport transfers, and complimentary WiFi for guests' convenience.

Comfortable Rooms and Amenities
Each room is thoughtfully equipped with air conditioning, a fridge, microwave, and coffee machine. Guests can enjoy a relaxing shower, complimentary toiletries, and a functional desk in every room. Start your day right with a hearty buffet or American breakfast at the hotel.

Business and Fitness Facilities
For those traveling for work, take advantage of the on-site business center. Stay active during your stay at the gym, then unwind with free private parking for peace of mind.

Book your stay at Comfort Suites Humble Houston IAH for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

8.1
Based on 1036 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.3
Room Quality: 8
Amenities: 8.2
Value for Money: 7
Food and Beverage: 8.7
Overall Experience: 8.4
C
Crystal • family_with_children • us
9
Decent comfort suites
Pros:

I like the fact the room was roomy. Had two Queen beds and a couch that turns into a bed. The price was reasonable for a night. I also think the breakfast they do for guest, had different varieties to choose from.

Cons:

I don't like the $100 deposit which takes 2 days to get back. My credit card was already on file. So ur actually paying $198 a night.

2026-10-30 • via Nuitee
L
Leetra • couple • us
10
2026-10-30 • via Nuitee
A
Alfredo • family_with_children • us
10
Pros:

Like it very much

2026-10-29 • via Nuitee
A
Alfredo • family_with_children • us
10
Pros:

Exceptional

2026-10-29 • via Nuitee
S
Stephanie • couple • us
1
Pros:

The location

Cons:

My room had a huge roach

2026-10-28 • via Nuitee
C
Curtis • couple • us
10
2026-10-27 • via Nuitee
K
Kimberly • couple • us
8
Pros:

clean

Cons:

i have not received my $100 deposit back

2026-10-26 • via Nuitee
S
Shelly • couple • us
10
Pros:

Nice and clean

2026-10-23 • via Nuitee
D
David • extended_group • gb
8
Excellent value
Pros:

Large rooms, very comfortable, breakfast good, staff friendly

Cons:

Nothing

2026-10-23 • via Nuitee
J
JOSE LUIS • extended_group • us
8
2026-10-19 • via Nuitee
T
Tira • couple • us
10
2026-10-18 • via Nuitee
E
Elizabeth • solo_traveller • us
8
Everything was great, people coming and going orderly good. Remove the smoke.
Pros:

The breakfast was very good , the location was far from my conference ball but that was my problem the location was changed. There was no smoking signs all over the property but my room smelled totally like smoke.

Cons:

The smoke smell gone.

2026-10-14 • via Nuitee
D
Dagoberto • family_with_children • mx
8
confortable
Pros:

El desayuno cumplio expectativas
buen sabor

2026-10-12 • via Nuitee
F
Finney • solo_traveller • us
8
Pros:

I Loved the amount of space in the suite !!! The shower was Amazing ! 👏
Food was Good , also I would like to thank the Lady Breakfast Staff lady , this morning 10/11/26
I spilled Pancake batter an she was so kind to help clean it up . Thank you 😊 🙏

Cons:

I didnt like how on Saturday morning walking into elevator spilled milk and yogurt cup all over the floor from a customer. I cleaned it up but that was just super rude of someone to just leave it . Not the facilities fault.

2026-10-12 • via Nuitee
R
Ramsahai • couple • tt
10
2026-10-11 • via Nuitee
R
Ramsahai • family_with_children • tt
10
2026-10-11 • via Nuitee
C
Carlos • couple • us
10
2026-10-08 • via Nuitee
J
Jessica • couple • us
10
Will stay there again
Pros:

Very clean and beds were super comfortable. The staff was VERY friendly!!!

Cons:

N/A

2026-10-08 • via Nuitee
H
Hernández • couple • us
1
HORRIBLE
Pros:

Nothing I got my car stolen at the office was horrible especially the guy at the front office didn’t help for shit I would never stay here again horrible

Cons:

Nothing horrible u get your car stolen STAY AWAY

2026-10-08 • via Nuitee
D
Damir • solo_traveller • us
9
2026-10-08 • via Nuitee