Hotel El Coihue

Hotels
8.5 (173 reviews)
Colo Colo 530 , Pucón , cl

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Tasty breakfast
Cons:
Noise issues
Cleanliness concerns
Basic breakfast

Categories

Cleanliness
7.64
Some reviews mention cleanliness positively, while others highlight concerns with maintenance.
Service
9.11
The staff is consistently praised for being friendly and helpful.
Location
9.15
The location is frequently mentioned as a positive aspect, being close to restaurants and attractions.
Room Quality
8.1
Rooms are generally described as comfortable, though there are notes about noise issues.
Amenities
8.13
Offers useful amenities like a laundry room and community fridge, but some guests noted missing items.
Value for Money
8.59
Generally considered fair for what is offered, though some concerns about pricing vs. amenities were noted.
Food and Beverage
8.64
Breakfast options are positively noted, though some reviews mention it being basic.
Overall Experience
8.61
Overall experience is positive, with guests noting they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:46

Property Description

Scenic Views and Garden
Hotel El Coihue, just steps away from Playa Grande Beach and Pucon City's center, offers rooms with picturesque views and a charming garden to unwind in.

Comfortable Rooms and Amenities
Relax in rooms featuring cozy double or twin beds, a private bathroom, and cable TV. Enjoy a daily breakfast spread with a variety of delicious options to start your day right.

Convenient Location and Services
Benefit from a prime location near the bus terminal and attractions like Villa Rica Volcano. With a 24-hour front desk and tour desk, your needs are always met. Plus, enjoy free Wi-Fi and private parking without the hassle of reservations. Start your memorable stay at Hotel El Coihue today!

Important information:

Important information Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZCO

Location

Guest Reviews

8.5
Based on 173 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
D
Danilo • couple • cl
10
Excelente servicio
Pros:

Me gustó la atención, fueron muy amable con nosotros...

Cons:

Quizás podría ser una alfombra a la salida de la ducha.

2026-07-20 • via Nuitee
A
Allison • couple • cl
5
2026-07-18 • via Nuitee
P
Paulo • couple • br
9
Pros:

A localização é excelente, bem próximo da Av. O’Higgins onde estão bares, lojas, cafés e restaurantes. O terminal de ônibus e um bom supermercado também ficam a 2 quadras. A cozinha pode ser usada para preparar uma refeição e tudo é muito organizado. Os funcionários foram muito atenciosos e um café era preparado caso você precisasse sair mais cedo para algum passeio. O aquecimento no quarto e banheiro foi fundamental no inverno.

Cons:

O café da manhã poderia ser mais variado, com mais opções de frutas, etc e era sempre igual. O preço é alto para o padrão do hotel. A banheira era um pouco escorregadia.

2026-07-16 • via Nuitee
K
Karen • solo_traveller • cl
10
2026-07-11 • via Nuitee
I
Ignacio • couple • cl
9
Buen lugar
Pros:

Personal amable

Cons:

Relación precio calidad

2026-07-09 • via Nuitee
L
Layza • couple • br
9
Agradável e acolhedora
Pros:

Acolhimento, limpeza e cuidado com os hóspedes.

Cons:

Devido a um evento climático (fortes ventos) ficamos 1 dia e meio sem energia elétrica. A acomodação deve planejar um método para assegurar que tais eventos não impactem no cliente e sua acomodação.

2026-07-07 • via Nuitee
Y
Yalim • solo_traveller • cl
7
Lugar cómodo y acogedor, se puede mejorar algunos detalles
Pros:

La comodidad de las camas

Cons:

El desayuno fue mezquino, poner atención

2026-07-04 • via Nuitee
V
Vanassa • solo_traveller • cl
10
Pros:

La hospitalidad, lugar impecable y muy acogedor

Cons:

Todo perfecto

2026-07-04 • via Nuitee
R
Reyes • solo_traveller • cl
10
Pros:

Buena ubicación
Cómodo
Limpio

Cons:

Check in 15 horas muy tarde

2026-06-30 • via Nuitee
E
Enrique • couple • cl
6
2026-06-30 • via Nuitee
A
Añazco • family_with_children • cl
10
Comodidad
Pros:

Desayuno excelente, lo mismo la ubicación. Lo que más me gustó fue la limpieza y la calefaccion

Cons:

Nada

2026-06-29 • via Nuitee
M
María Eugenia • couple • ar
7
2026-06-22 • via Nuitee
N
NatalBr • solo_traveller • co
9
Pros:

La comodidad, ubicación, las personas super amables, dispuestas a ayudar y pendientes de todo

2026-06-19 • via Nuitee
L
López Paillama • couple • cl
6
2026-06-18 • via Nuitee
C
camila • couple • cl
4
No recomendable
Pros:

La cercanía del centro buena, tenían aire acondicionado, tv cable e internet.

Cons:

Precio calidad bajo, el desayuno no era buffet por lo que tenía que estar constantemente pidiendo más cosas, utensilios en el baño lo mismo solicitando adicionales (todo justo), la cama malísima me voy con dolor de espaldas, el recepcionista me cobró mal y después me cobró un adicional a razón de que se había equivocado, no recibí una boleta ni tampoco me hicieron check out.

2026-06-17 • via Nuitee
J
Javiera • couple • cl
7
2026-06-15 • via Nuitee
H
Héctor • couple • cl
10
Regresaría en otras ocasiones
Pros:

Muy grata atención, áreas comunes espaciosas y climatización. Excelente atención del personal.

2026-06-11 • via Nuitee
C
Camila • solo_traveller • cl
9
Pros:

Las habitaciones son muy acogedoras

2026-06-10 • via Nuitee
S
sara • solo_traveller • cl
8
Pros:

La ubicación y la atención

Cons:

Solo una cosa, el calefactor hizo ruido toda la noche un sonido de golpeteo.

2026-06-09 • via Nuitee
M
Mariano Nicolas • couple • ar
10
2026-06-08 • via Nuitee