Ashland Hills Hotel & Suites

Hotels
9 (1051 reviews)
2525 Ashland Street , Ashland , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice facilities
Cons:
Cleanliness issues
Uncomfortable mattresses
Limited breakfast options

Categories

Cleanliness
8.5
The hotel appears to have issues with cleanliness, with mentions of musty smells and an unpleasant odor in rooms.
Service
10
The staff is described as kind and friendly throughout the reviews.
Location
10
Multiple reviews highlight the great location, especially its convenience near the highway.
Room Quality
8.5
Rooms are described as dated, and concerns were raised about old and uncomfortable mattresses.
Amenities
9
Facilities like the hot tub and EV charging were appreciated, although some conveniences were missing.
Value for Money
9
While some find the costs reasonable, others suggest better options exist for the same price.
Food and Beverage
8
The discontinuation of complimentary breakfast and limited menu options are noted as downsides.
Overall Experience
9
Mixed feelings; positive experiences but significant dissatisfaction with several specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:59

Property Description

Panoramic Mountain Views:
Enjoy breathtaking views of the mountains surrounding Ashland Hills Hotel & Suites, providing a tranquil backdrop for your stay.

Amenities Galore:
From the outdoor pool and hot tub to the tennis courts and spacious suites, indulge in a range of amenities designed for your comfort and relaxation.

Culinary Delights:
Savour locally sourced American cuisine at Luna Cafe, the on-site restaurant, offering a delectable menu for lunch, dinner, and a special weekend brunch.

Experience the beauty and convenience of Ashland Hills Hotel & Suites – book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1051 reviews
Cleanliness: 8.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
M
Melissa • couple • us
7
Good for families and those in the road
Pros:

Dogs permitted; fun and welcoming property; super comfy bed

Cons:

Facilities a bit dated; far from town

2026-07-04 • via Nuitee
C
Cynthia • couple • us
7
We enjoyed our stay!
Pros:

The location was great, the landscaping was beautiful, our bed was very comfortable. Loved the large table in the breakfast room, we could all sit together!

Cons:

I thought there was a complementary breakfast, but I was wrong. We had to buy breakfast, although I must say it was the best oatmeal I’ve ever had! It was extremely confusing finding our room. We were with five other family members, and they also found it confusing. I wasn’t informed that my room was a room for someone with a dog. When my daughter saw our room, she said because it did not have carpet it was a pet room.

2026-07-02 • via Nuitee
V
von Kugelgen • family_with_children • us
4
Functional, but I wouldn't stay there again.
Pros:

The beds were comfortable and the air conditioning was strong.

Cons:

The bathrooms are in desperate need of remodeling/modernization. The shower in the bathroom was barely adequate - it was small, dark, and the water pressure was mediocre. They didn't tell us at check-in that the rooms would only be serviced every three days. The hallways smelled like mildew. There was no full-length hanging bar for clothes and no counter space in the bathroom. It was also not clear before we checked in that there were a number of long-term residents in the hotel; there were some interesting smells.

2026-06-29 • via Nuitee
L
Linden • couple • us
10
Comfort, location, staff made this a very pleasant stay.
Pros:

I love the common areas, the room size, balconies with chairs and tables and the beds are comfortable. Rooms are clean and staff was exceedingly helpful.

Cons:

The placement of the microwave and refrigerator is awkward, forcing one to bend down to ones knees or toes to use either after opening a door to the whole set up so using them in a darkened cupboard--awkward to be sure. The ice machine was out of order on our floor for our entire stay but one floor down there was another.

2026-06-29 • via Nuitee
M
Michael • solo_traveller • us
8
2026-06-28 • via Nuitee
W
Wendy • solo_traveller • us
10
Pros:

Very comfortable bed and pillows.

2026-06-28 • via Nuitee
M
Michelle • solo_traveller • us
8
2026-06-26 • via Nuitee
D
David • solo_traveller • us
8
very comfortable and quiet.
Cons:

The cafe's food variety could be better.

2026-06-23 • via Nuitee
G
gerald • couple • us
9
2026-06-23 • via Nuitee
C
Cynthia • couple • us
8
Ashland Hills is a great place to stay if you don’t mind being a bit out of the down town and university area.
Pros:

Clean, pool, restaurant, bikes, pleasant and efficient staff

Cons:

My Booking confirmation was for 2 queen beds, but room had a 1 king bed. No other room was available so a roll away bed was offered, but not the same as a comfortable queen size bed.

2026-06-22 • via Nuitee
J
Jerry • couple • us
10
Perfect stay for those with pets.
Pros:

Takes pets and has dog run area.

Cons:

Previous occupant of room left cigarette butts on patio and under air conditioning unit.

2026-06-21 • via Nuitee
K
Kim • family_with_children • us
10
Comfortable room, great staff!
Pros:

There was some confusion about how many beds the room had despite my reservation stating 2 queen beds. There was only one queen bed available per the staff. They supplied two roll on beds to make up for the difference, gave us coupons for free breakfast and waived the facility fee to make up for the confusion. However, upon entering the room, there were actually two queen beds and a king bed so all the fuss was unnecessary. Apparently it was a room previously used as an appartment and now furnished as a suite. It all worked out beautifully in the end. The staff was very helpful and kind!

2026-06-21 • via Nuitee
J
Jeanine • couple • us
9
Comfort and vintage style. Makes me feel like I’m home!
Pros:

The open space and style

2026-06-20 • via Nuitee
D
D • couple • us
8
2026-06-17 • via Nuitee
H
House • solo_traveller • us
10
Pros:

The room was great

Cons:

Nothing

2026-06-17 • via Nuitee
R
Ryan • couple • us
9
Would stay there anytime I’m in Ashland.
Pros:

The king room we stayed in was vary comfortable and vary clean. The pool area was great for us to hang out and relax.

Cons:

The only take away from this property was probably the shower, the water pressure was not great and the shower head was kind of ridiculous.

2026-06-15 • via Nuitee
C
Carol • extended_group • us
8
Comfortable, nice grounds, spacious room
Pros:

Tasty breakfast. Beautiful grounds, outdoor eating, and view of the hills.

Cons:

Water pressure in the shower

2026-06-14 • via Nuitee
L
Laura • couple • us
10
Convenient, cute hotel
Pros:

The location is very convenient for road trips, right off highway 5 (but not so close that you hear traffic). The pool and courtyard are pretty. There is also a restaurant if you don’t feel like leaving to eat.

Cons:

It was a little bit more expensive this time for our stay, but it’s because of the season. If you go off season it’s about $100 less a night.

2026-06-14 • via Nuitee
C
Carmen • couple • us
8
2026-06-12 • via Nuitee
L
Libby • extended_group • us
10
2026-06-11 • via Nuitee