Ashland Hills Hotel & Suites

Hotels
9 (1034 reviews)
2525 Ashland Street , Ashland , us

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice facilities
Cons:
Cleanliness issues
Uncomfortable mattresses
Limited breakfast options

Categories

Cleanliness
8.5
The hotel appears to have issues with cleanliness, with mentions of musty smells and an unpleasant odor in rooms.
Service
10
The staff is described as kind and friendly throughout the reviews.
Location
10
Multiple reviews highlight the great location, especially its convenience near the highway.
Room Quality
8.5
Rooms are described as dated, and concerns were raised about old and uncomfortable mattresses.
Amenities
9
Facilities like the hot tub and EV charging were appreciated, although some conveniences were missing.
Value for Money
9
While some find the costs reasonable, others suggest better options exist for the same price.
Food and Beverage
8
The discontinuation of complimentary breakfast and limited menu options are noted as downsides.
Overall Experience
9
Mixed feelings; positive experiences but significant dissatisfaction with several specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:59

Property Description

Panoramic Mountain Views:
Enjoy breathtaking views of the mountains surrounding Ashland Hills Hotel & Suites, providing a tranquil backdrop for your stay.

Amenities Galore:
From the outdoor pool and hot tub to the tennis courts and spacious suites, indulge in a range of amenities designed for your comfort and relaxation.

Culinary Delights:
Savour locally sourced American cuisine at Luna Cafe, the on-site restaurant, offering a delectable menu for lunch, dinner, and a special weekend brunch.

Experience the beauty and convenience of Ashland Hills Hotel & Suites – book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1034 reviews
Cleanliness: 8.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
C
Carmen couple us
8
2026-06-12 via Nuitee
L
Libby extended_group us
10
2026-06-11 via Nuitee
H
Hillary extended_group us
10
We only stayed one night, and would definitely stay there again,
Pros:

Clean, quiet,and convenient.

2026-06-11 via Nuitee
A
Allen S couple us
9
2026-06-10 via Nuitee
R
Richard family_with_children us
10
2026-06-07 via Nuitee
J
Jonna family_with_children us
8
It was a good choice for me on my road trip
Pros:

The room was clean and comfortable

2026-06-06 via Nuitee
K
Karla solo_traveller us
10
2026-06-05 via Nuitee
K
Kent couple us
8
Cons:

Restaurant was too basic. Decided not to have breakfast at hotel--went into town instead.

2026-06-01 via Nuitee
K
Kimberly solo_traveller us
8
Over all the rooms were comfortable & spacious. I slept well in the comfy bed! Please hire more staff!
Pros:

The property was lovely & well maintained. The hot tub & pool were wonderful. The beds were very comfortable. The cafe was well kept, clean & conveniently located.

Cons:

There seemed to be a shortage of staff with only a skeletal crew working the front desk & the cafe. The cafe had so few staff that it took approximately 40 minutes to get our breakfast order ( & I only ordered their oatmeal). Many of the tables had not been bussed & were covered with previous patrons discarded dishes, etc. Some of the staff seemed less than friendly & were a bit snippy. But, I guess I would be too if I had no other staff to support me.

2026-06-01 via Nuitee
M
Michael couple us
9
As usual, excellent
Pros:

It’s one of our regular stops on the way to Portland. We have stayed at the property more than 100 times.

Cons:

During busy times we avoid paying elevated prices

2026-05-30 via Nuitee
J
Jeffrey couple us
7
2026-05-30 via Nuitee
C
Cathy family_with_children us
3
overpriced
Cons:

old - musty smell. very expensive for such a poor hotel

2026-05-28 via Nuitee
M
miguel family_with_children us
1
My booking said it would be 280 I payed 550 wow
Pros:

Nice view

Cons:

The staff and management they and you made it impossible to modify my booking even though it was still available to modify my stay from three days to two days

2026-05-27 via Nuitee
T
Thomas family_with_children us
3
Used to be the best hotel in Ashland, now not good. Need to bring back the great free breakfast!
Pros:

check in staff nice

Cons:

food was lousy, little variety and expensive

2026-05-27 via Nuitee
M
MaryLee extended_group us
8
The booking party did not book us with the rooms we were stated to have and the staff at Ashland Hills Hitel accommodate
Pros:

Pet friendly area was convenient. The pool was nice

Cons:

Not having joint rooms that were the same type of room. Not having the hot tub working.

2026-05-25 via Nuitee
L
Lynne couple us
8
2026-05-23 via Nuitee
A
antoinette solo_traveller us
9
beautiful ambiance artwork retro vibe..grounds courtyard VERY well maintained ...beautiful surroundi
Cons:

HOT TUB NOT WORKING...for over 2 weeks...

Cafe expensive no perks for being hotel guest ...

2026-05-16 via Nuitee
M
Mary Ann couple us
7
2026-05-14 via Nuitee
R
Richard family_with_children us
9
2026-05-14 via Nuitee
T
Teri solo_traveller us
8
One Night in Ashland
Pros:

Easy freeway access. Clean facilities. Friendly staff.

Cons:

The noise from other guests in the hallway corridor is annoying.

The bathroom tub/ shower need to be remodeled soon.

What happened to the egg chair???

2026-05-13 via Nuitee