Courtyard by Marriott San Juan Miramar

Hotels
Courtyard by Marriott
8.2 (440 reviews)
801 Ponce de Leon Avenue , San Juan , pr

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Hotel shows its age
Limited breakfast options
No kettle in room

Categories

Cleanliness
8.09
Guests mentioned cleanliness positively, but some noted that the hotel is showing its age.
Service
8.56
Staff was generally described as friendly and helpful.
Location
9.1
Multiple positive mentions of the convenient location near the cruise pier and attractions.
Room Quality
7.55
Guests noted rooms were dated and some amenities were lacking, but cleanliness was appreciated.
Amenities
7.58
Noted lack of maintenance and some amenities missing.
Value for Money
8.04
A bit steep according to some guests, considering the property's condition.
Food and Beverage
8.09
Food quality received positive feedback, but breakfast options were limited.
Overall Experience
8.56
Overall good stay, with certain aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:53

Property Description

Luxurious Amenities

This Courtyard is 1 mile from Condado Beach and 5 km from the 18th-century Casa Alcaldía. It has an outdoor pool and a fitness centre.

Comfortable Accommodations

All guest bedrooms at Courtyard San Juan Miramar are equipped with satellite TV and a radio. In addition, every room has a refrigerator, hot drink facilities and an en suite bathroom.

Delicious Dining Options

Guests can enjoy breakfast, lunch & dinner; and also there is the Augusto’s featuring international cuisine for lunch and dinner.

Courtyard San Juan Miramar is 6 km from Fort San Felipe del Morro, the 16th-century fort which overlooks the harbor. The hotel is less than 5 minutes’ drive from Escambrón Beach.

Courtyard San Juan Miramar is 12 km from Luis Munoz Marin International Airport. Only valet parking is available.

To experience luxury, comfort, and convenience in San Juan, book your stay at Courtyard San Juan Miramar now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 440 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
C
Crystal solo_traveller us
7
2026-05-30 via Nuitee
E
Elizabeth extended_group us
10
Exceptional Customer Service at Front Desk
Pros:

Dinner was Amazing

Cons:

n/a

2026-05-29 via Nuitee
R
Rosnel couple us
10
2026-05-27 via Nuitee
D
Disha extended_group us
9
2026-05-23 via Nuitee
J
James solo_traveller us
7
2026-05-19 via Nuitee
J
Juan Alberto solo_traveller vi
10
I will stay out there again
Pros:

Great staff

2026-05-15 via Nuitee
G
Guide01554543157 Family Dallas, Texas
10
Great Quality, Family Friendly
Pros:

I am a Marriot fan and status holder anyways, so I don’t usually post a review, however I wanted to make this particular review for this location because it was a great stay. We only stayed one night as an in between other stops on our vacation in Puerto Rico and I honestly regret not staying here for the whole leg of our San Juan portion. The location of the hotel was actually very easy with onsite valet parking so I was able to keep my rental car, the onsite bar had very friendly staff who my daughter loved being able to order a fun drink from. Their pool was nice and great for my preteen, and it was great sleep that reminded me why I typically choose Marriott’s when possible. Next time we plan San Juan again I will skip staying in OLD San Juan and definitely come back to this Marriot location.

2026-05-14 via Tripadvisor
J
jarielcamilo couple do
7
Hotel con Buena Ubicación
Pros:

El servicio del personal. Realmente se sentía bien sinceras sus sugerencias y ganas de ayudar. Siempre atendían con mucha amabilidad y en todo momento estaban prestos a ayudar. Esto se pudo apeciar con diferentes personas.

Cons:

El mobiliarion de nuestra habitación la hacía mucho más incómoda de lo que ya de por sí era. Parece que los muebles no fueron hechos a la medida para esa habitación y el área donde supuestamente uno podría sentarse a revisar algo en la laptop realmente no era funcional.

2026-05-13 via Nuitee
C
Crawford solo_traveller vg
6
2026-05-11 via Nuitee
M
Maria Del Mar extended_group au
1
Pros:

Good location.

Cons:

Realicé una reserva por medio de Booking para 3 habitaciones. Al llegar al hotel, me informaron que Booking únicamente había registrado 2 habitaciones y que yo debía comunicarme directamente con Booking para solucionarlo. Después de varias gestiones por mi cuenta, finalmente logré resolver el problema.

Sin embargo, al día siguiente se realizó un cobro correspondiente a 4 habitaciones. Cuando solicité ayuda en recepción, dos personas distintas me indicaron que no podían hacer nada al respecto y que debía resolverlo directamente con mi banco.

Posteriormente fui atendida por el manager, quien realizó una búsqueda utilizando el código de mi tarjeta y confirmó que efectivamente se habían realizado 4 cobros. Gracias a esa revisión, se pudo identificar el error y gestionar la devolución correspondiente.

Quiero expresar mi inconformidad con el manejo de ambas situaciones. En todo momento la responsabilidad fue trasladada al huésped, sin intención de verificar o ayudar a solucionar los inconvenientes desde el hotel. Si hubiera aceptado la respuesta inicial de las primeras dos personas que me atendieron, el cobro incorrecto se habría mantenido y no se habría realizado ninguna devolución.

Al tratarse de un hotel de cadena, esperaba un mejor servicio al cliente, mayor disposición para ayudar y un manejo más responsable frente a errores administrativos y cobros indebidos.

2026-05-11 via Nuitee
R
Roger couple us
8
clean, short stay
Pros:

Good

Cons:

Long wait in lobby at check in

2026-05-09 via Nuitee
M
Maeva family_with_children fr
7
2026-05-07 via Nuitee
W
Wander55392838780 Business
4
Probably not the best place to stay
Pros:

I have to agree with many who have written about being close to the elevator, and how annoying it is. I was on the fifth floor room 502, not terribly close to the elevator but close enough that every two or three minutes it sounded like an airplane was landing. I also have to agree with the poor design of the bathroom, when you sit due to it, poor proportionality, you’re sitting at an incline at an incline, and if you stand to urinate, you have to hold the toilet seat with one hand and do your business with the other because the seat will not stay up again, due to the proportionality and poor planning. The night staff was good and friendly. The restaurant was OK. The pool was too small and doesn’t look like it was very well kept.

2026-05-05 via Tripadvisor
K
Karin couple us
9
2026-05-03 via Nuitee
S
Sviatlana solo_traveller rs
7
2026-04-29 via Nuitee
couple us
7
2026-04-19 via Nuitee
A
Anays couple us
9
2026-04-19 via Nuitee
M
Marlene couple us
10
2026-04-16 via Nuitee
W
Wilson family_with_children pe
9
Pros:

La excelente ubicación

Cons:

Todo bien

2026-04-14 via Nuitee
P
Phillip couple us
9
Great stay before cruise
Pros:

Restaurant adjacent, excellent! Waitress superb

2026-04-13 via Nuitee