HOTEL CARNA A

Hotels
7.4 (2551 reviews)
Chuogai 4-20 , Kumamoto , jp
+81 96-342-5002

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Central, convenient location near attractions and transport
Friendly and helpful staff
Good value for money / inexpensive
Large public bath (when available)
Clean bathrooms in many reports
Easy access to nearby restaurants and airport bus
Cons:
Public bath and shared facilities sometimes closed for renovation
Weak shower pressure and problematic sensor faucets
Uncomfortable bedding / soft mattresses and poor sheets
Noise from neighboring capsules and poor sound isolation
Limited towel supply and some toilet-cleaning complaints
Capsule privacy issues (no lock, only curtain) and occasional poor ventilation

Categories

Cleanliness
7
Bathrooms and capsules often described as clean and adequately maintained, though some complaints about toilet cleaning and lukewarm bath water.
Service
8
Staff repeatedly described as friendly, helpful and informative (reception gave directions and helpful tips).
Location
8.5
Consistently praised for central location, proximity to attractions, restaurants and airport bus stop.
Room Quality
6
Multiple complaints about capsule comfort: uncomfortable/too-soft bedding, lack of locks/privacy, heat in capsules and noise from neighbouring pods.
Amenities
6.5
Large public bath and shared facilities are appreciated when available, but frequent renovation closures, weak shower pressure, sensor faucet issues and limited towel supply lowered scores.
Value for Money
8
Frequently mentioned as inexpensive and good value for the price; considered a budget-friendly option.
Food and Beverage
7.4
Not mentioned in reviews; assigned target overall rating.
Overall Experience
7.8
Generally positive for location, staff and value, but renovations, occasional facility closures, noise and room comfort issues produce a mixed but still favorable overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-30 09:45

Property Description

Restaurant and Public Baths
HOTEL CARNA A offers a delightful dining experience at its on-site restaurant and the chance to unwind in the relaxing public baths after a day of exploring Kumamoto.

Convenient Amenities
Guests can enjoy the convenience of a sauna, vending machines, and laundry services during their stay. The hotel also provides free WiFi access for all visitors.

Prime Location
Situated just 800 meters from the historic Kumamoto Castle, HOTEL CARNA A is the perfect choice for travelers interested in exploring cultural landmarks. Don't miss the nearby Hosokawa Residence Gyobutei and Suizenji Park as well.

Book now for a memorable stay at HOTEL CARNA A and make the most of your visit to Kumamoto!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

7.4
Based on 2551 reviews
Cleanliness: 7
Service: 8
Location: 8.5
Room Quality: 6
Amenities: 6.5
Value for Money: 8
Food and Beverage: 7.4
Overall Experience: 7.8
S
sota • solo_traveller • jp
5
Pros:

冷蔵の温度がちょうどよかった。

Cons:

ドライヤーの風が弱い。共同浴場に館内スリッパ置くスペースなかった。

2026-07-25 • via Nuitee
丸尾 • solo_traveller • jp
9
市内に出やすくて使い勝手抜群(^-^)/
Pros:

上下があったので、二人で使う仕様かと思っていたら、シングル部屋になっていて、とても快適だった。
部屋にテレビやボディソープ&ジャンプ&リンス、ドライヤーもあり使い勝手が良かった。

Cons:

混んでたら、トイレ二個は少ない気がする。
温泉が工事中だったのが、残念

2026-07-23 • via Nuitee
渡邉 • solo_traveller • jp
7
素泊まり短時間滞在なら問題無し。
Pros:

繁華街に近い。安い。浴場とサウナがある。

Cons:

狭い。

2026-07-20 • via Nuitee
M
makoto • solo_traveller • jp
7
値段の割には良かった
Pros:

温泉、サウナ

Cons:

ドライヤー

2026-07-19 • via Nuitee
ポンコツバンカー • solo_traveller • jp
8
Pros:

繁華街から近く便利です。ホテルはきれいだし、大浴場もあり、とても心地よいです。

Cons:

特にありません。泊まるだけと思っているのであれば最高です。

2026-07-19 • via Nuitee
中村 • solo_traveller • jp
8
ロケーションが最高。
Pros:

ロケーションが最高。

Cons:

特になし。

2026-07-16 • via Nuitee
S
shumpei • solo_traveller • jp
1
Cons:

アサインされた部屋がドア横で出入りが頻繁のため眠れず。

2026-07-16 • via Nuitee
H
hideyo • solo_traveller • jp
5
2026-07-14 • via Nuitee
O
Oskar • solo_traveller • pl
10
Bardzo ładny pokój w przystępnej cenie oraz lokalizacji. Polecam
2026-07-10 • via Nuitee
リン • solo_traveller • jp
9
2026-07-08 • via Nuitee
リン • solo_traveller • jp
9
2026-07-08 • via Nuitee
リン • solo_traveller • jp
9
2026-07-08 • via Nuitee
坂本 • solo_traveller • jp
5
2026-07-06 • via Nuitee
E
Etsuko • solo_traveller • jp
7
大浴場も使えずシャワーも出なかったからそちらの面で残念だったがスタッフさんの対応などはとても良く立地も良かったのでまた機会があれば利用したい
Pros:

繁華街に近く便利で明るい施設だった

Cons:

女性用のシャワーの向かって右側がお湯が出なかった
シャワーを浴びようと思って入って蛇口をひねっても待てど暮らせど水しか出ず足だけ洗って出た
隣のシャワーが空いてたけどもう移る気も起きずそのまま出た

2026-07-05 • via Nuitee
S
Shiho • solo_traveller • jp
8
気軽に泊まれるお得なホテル
Pros:

街にも近くてお値段が良心的。
1人で泊まるには充分。

Cons:

洗面台の水が出るセンサー？のコツを掴むのが難しいです。

2026-07-02 • via Nuitee
K
Kijima • solo_traveller • jp
7
2026-07-02 • via Nuitee
A
Aki • solo_traveller • jp
8
Pros:

大浴場があった
宿泊がカプセルでないから（上下）開放感あり

Cons:

階段が、昔、ここ何ホテルだったかなぁ～と思える感じがした！？

2026-06-30 • via Nuitee
E
ERI • extended_group • jp
9
2026-06-30 • via Nuitee
M
m-shinji • solo_traveller • jp
10
2026-06-29 • via Nuitee
N
Noriko • solo_traveller • jp
8
2026-06-27 • via Nuitee