Home2 Suites By Hilton Sugar Land Rosenberg

Hotels
•
Home2 Suites by Hilton
8.6 (466 reviews)
5350 Pointe West Circle , Richmond , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Poor cleanliness
Insufficient breakfast
Amenities lacking

Categories

Cleanliness
8.35
Some reviews mention cleanliness issues, such as dirty carpets and towels being insufficient.
Service
9.85
Staff were frequently described as friendly and helpful, providing good service.
Location
9.35
Location was positively noted, although some mentioned the area's limitations.
Room Quality
8.85
Rooms were generally spacious and described positively, but there were mentions of smells and noise.
Amenities
7.35
Lack of basic amenities like water bottles and coffee options affected the experience.
Value for Money
8.85
Value considered fair; however, limited breakfast options detracted value perception.
Food and Beverage
6.85
Breakfast options were frequently criticized, leading to lower satisfaction.
Overall Experience
9.35
Despite some issues, guests largely enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:45

Property Description

Modern Accommodations
Home2 Suites By Hilton Sugar Land Rosenberg, located near Smart Financial Centre, offers contemporary rooms equipped with all essential amenities for a comfortable stay. From flat-screen TVs to cozy bed linens, we ensure a relaxing experience for our guests.

Convenient Facilities
Enjoy complimentary perks such as free WiFi, a fitness centre, and private parking during your stay. Our 24-hour front desk is always available to assist you, and the shared lounge and barbecue facilities provide additional leisure options for a memorable visit.

Prime Location
Situated just a short distance from Constellation Field, our non-smoking property also offers easy access to popular attractions like CityCentre Plaza and Waterwall Park. Book your stay at Home2 Suites By Hilton Sugar Land Rosenberg for a perfect blend of convenience and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 466 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 7.35
Value for Money: 8.85
Food and Beverage: 6.85
Overall Experience: 9.35
S
Shabana • family_with_children • us
9
2026-09-12 • via Nuitee
M
Mehtab • solo_traveller • us
5
Disappointed
Pros:

Location close to highways and other stores.

Cons:

The carpets were extremely dirty, spots everywhere. Not a pleasent smell when you first walk in to the room.
Shower head dirty and almost broken.
Shower celing paint peeling.
Big algee spots on all outside walls, like caked in.
Same green stuff on the furniture outside on the patio.
Bathroom door locks were broken in all three rooms we rented, so not a fluke.
Carpets in all three rooms were stained, sticky and dirty, again not a fluke.
Two consecutive nights the doors were not locked after 11pm, meaning anyone could walk in, big security issue.
Both nights no staff at the front reception.
Extremely dissapointed with the cleanliness and the security flaws.

2026-09-07 • via Nuitee
D
Dr. Felix • solo_traveller • gb
10
Hotel close to family, friends and shops.
Pros:

The fact that it has facilities such as micro wave, fridge, gym etc.

Cons:

N/A

2026-09-03 • via Nuitee
M
Melissa • couple • us
8
Very clean. Very nice staff. Loved location.
Pros:

Convenience

Cons:

Bed wasn’t comfortable.

2026-08-21 • via Nuitee
S
Syed • family_with_children • ae
9
2026-08-21 • via Nuitee
E
Emmanuel • family_with_children • ca
9
2026-08-08 • via Nuitee
B
Bianca • couple • us
1
2026-08-07 • via Nuitee
R
Rapoo • extended_group • us
10
2026-08-03 • via Nuitee
V
Victer • couple • us
3
Bad
Pros:

Breakfast was the most redeeming quality

Cons:

The place was really dirty. Floors were absolutely filthy. Upkeep seems like it has 0 budget

2026-08-03 • via Nuitee
M
Martina • solo_traveller • us
10
Pros:

At this location, the a/c filters were very clean. I have c.o.p.d. and at other locations, the filters are always dirty no matter the hotel brand.

Cons:

Everything was good. No complaints.

2026-07-25 • via Nuitee
S
Sheila • solo_traveller • us
10
Pros:

Very nice and comfortable room

Cons:

Everything was perfect

2026-07-23 • via Nuitee
B
Brittany • family_with_children • us
5
Great staff but dirty
Pros:

The staff was very friendly n helpful and the room was spacious with lots of amenities.

Cons:

It was not very clean at all. I had a blood stain on my pillow case that was right next to my 5 month old baby's face. There was a knife under the bed that my son found and the water in the pool was disgusting. The algae in there was clumped over the drain.

2026-07-23 • via Nuitee
H
Heather • couple • us
10
2026-07-13 • via Nuitee
M
Mary • extended_group • us
5
Pros:

ok

Cons:

We had a handicap room with bath tub, needed a walk in shower.

2026-07-13 • via Nuitee
O
Omar • family_with_children • us
10
2026-07-11 • via Nuitee
R
Roy • couple • us
10
2026-07-10 • via Nuitee
Q
Q558DLdk • Family
2
So dirty
Pros:

Immediately upon entering, I noticed the lobby floor was dirty. I was concerned because if this was how the lobby floor looked and thebdesk person didnt care, then how much didthey care about the rooms? The hallway floors were in dire need of a carpet shampoo and were beyond disgusting. My hopes for a clean room quickly diminished.
I entered the room and made the mistake of opening the window. Mistake, because the light hit the headboards highlighting the head grease from previous people. The ottoman also had white crust running down the sides. The carpet smells. In the bathroom, my towel got pushed a little under the sink and when I pulled it out, a tuft of hair came with it. It was not ours. And then I made the mistake of looking at the floor on the side of the sink and there's some yellow slimy grime.
The only positives are that they offer free breakfast. My omelette tasted like it absorbed the refrigerator smells. So maybe not a total positive. The other positive is the location. Its close to everything and some good restaurants and businesses close by and you can walk there.

2026-07-08 • via Tripadvisor
D
Davis • solo_traveller • us
10
2026-07-08 • via Nuitee
J
Julieta • family_with_children • us
10
2026-07-08 • via Nuitee
G
Griffin • solo_traveller • us
9
I'm okay with it
2026-07-06 • via Nuitee