citizenM Zürich

Hotels
CitizenM
8.8 (5091 reviews)
Talacker 42 , Zürich , ch

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from outside
Small room sizes

Categories

Cleanliness
8.38
General sentiment of clean and well-maintained rooms, but some issues with room layout.
Service
9.35
Multiple reviews praised the friendly and helpful nature of the staff.
Location
9.39
Many reviews highlighted the excellent and central location.
Room Quality
8.34
Rooms were noted as modern and comfortable, but some mentioned small sizes.
Amenities
8.87
High-tech features like room controls were praised, although lacking in some basics.
Value for Money
8.83
Mixed opinions on pricing, considered slightly high for some.
Food and Beverage
8.38
Breakfast received positive comments, though no detailed reviews were provided.
Overall Experience
8.85
Generally positive with minor complaints regarding noise and space in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 16:13

Property Description

Central Location
Discover the heart of Zürich at the 4-star citizenM hotel, offering convenience at its best.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a freshly prepared breakfast buffet and unwind at the on-site bar and restaurant.

Book now to experience the perfect blend of comfort and luxury at citizenM Zürich!

Important information:

Not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination or recent proof of Coronavirus recovery.

Visitors have to leave by 11:30pm, Day passes are available again -Our canteenM is open 24/7 as usual.

Please note,, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 5091 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
G
Gabriel extended_group pa
9
2026-05-22 via Nuitee
D
DE NICTOLIS solo_traveller it
8
Pros:

e’ centrale e moderna

Cons:

stanze troppo piccole, non hanno un bollitore e una macchinetta per il caffè

2026-05-21 via Nuitee
P
Pedro couple br
10
Excelente opção com bom custo-benefício
Pros:

A localização é boa, sendo possível ir à estação de trem principal a pé. O café da manhã é bom. Os quartos são modernos e muito agradáveis, contando com um grande número de comodidades. Além disso, o check-in pode ser feito de maneira intuitiva em modalidade de autocheck-in. Os atendentes são bastantes educados, tanto na recepção quanto no restaurante.

2026-05-20 via Nuitee
J
John couple ch
9
2026-05-18 via Nuitee
J
Julie couple gb
9
Generally a nice place to stay
Pros:

Great location didn’t have the breakfast

Cons:

The duvet cover had 2 what looked like blood spots on.

2026-05-18 via Nuitee
I
Isaline family_with_children ch
3
Pros:

Situation centrale

Cons:

Beaucoup trop bruyant sur une boîte de nuit (côté cour)

2026-05-17 via Nuitee
Špela couple ch
9
2026-05-17 via Nuitee
A
adnan couple at
10
Pros:

...alles perfekt...lage,zimmer,personal...👍❤️

2026-05-16 via Nuitee
E
Emma couple au
10
Pros:

The high tech! Comfortable dark room. Loved the late check out option - we were able to extend to 2pm.

2026-05-16 via Nuitee
E
Eleni solo_traveller gr
10
2026-05-16 via Nuitee
B
Brian solo_traveller us
9
Pros:

Everything was in walking distance. Staff was great. And rooms were very clean.

2026-05-16 via Nuitee
D
Dirk solo_traveller be
5
Pros:

Zeer trendy interieur en zeer vriendelijk personeel

Cons:

De WiFi werkte enkel op mijn telefoon maar niet op mijn laptop! Hierdoor kon ik zeer moeilijk werken

2026-05-16 via Nuitee
D
Dawn solo_traveller us
9
2026-05-15 via Nuitee
V
Vitor solo_traveller ch
10
2026-05-15 via Nuitee
M
Manuel solo_traveller mx
10
Pros:

Todo

2026-05-13 via Nuitee
N
Nemeth solo_traveller at
9
2026-05-12 via Nuitee
O
Ofer Keren solo_traveller il
10
Pros:

Amazing room, very central.
Free water and soda in the lobby.
Young environment.

Cons:

Nothing

2026-05-12 via Nuitee
N
Nemeth solo_traveller at
9
modern, global offene internationale Atmosphäre, kann diese Kette sehr weiterempfehlen
Pros:

unkomplizierter hoch moderner, digitaler check-in mit zusätzlicher persönlicher Betreuung. Benötigte Hilfe bei meinem Auto - mir wurde sofort geholfen.

Cons:

Vergrößerungsspiegel wäre fein

2026-05-11 via Nuitee
C
Czarnecka couple ch
7
W miarę ok
Pros:

Wygodne łóżko i miła obsługa ,dobre śniadanie

Cons:

Zbyt mały pokój,jedna kawa do śniadania reszta płatna

2026-05-11 via Nuitee
K
Karin solo_traveller de
8
Ich komme gerne wieder, schön wäre es, wenn nicht nur englisch sondern auch deutsch gesprochen würde
Pros:

Die sehr gute Lage, die lockere entspannte Atmosphäre. Die Illumination im Zimmer über IPad.

Cons:

Ich habe eine z.B. Nespresso Maschine auf dem Zimmer vermisst, wäre bei dieser Preislage durchaus angemessen.

2026-05-10 via Nuitee