citizenM Zürich

Hotels
8.8 (5254 reviews)
Talacker 42 , Zürich , CH
+41 44 508 71 45

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from outside
Small room sizes

Categories

Cleanliness
8.38
General sentiment of clean and well-maintained rooms, but some issues with room layout.
Service
9.35
Multiple reviews praised the friendly and helpful nature of the staff.
Location
9.39
Many reviews highlighted the excellent and central location.
Room Quality
8.34
Rooms were noted as modern and comfortable, but some mentioned small sizes.
Amenities
8.87
High-tech features like room controls were praised, although lacking in some basics.
Value for Money
8.83
Mixed opinions on pricing, considered slightly high for some.
Food and Beverage
8.38
Breakfast received positive comments, though no detailed reviews were provided.
Overall Experience
8.85
Generally positive with minor complaints regarding noise and space in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 16:13

Property Description

Central Location
Discover the heart of Zürich at the 4-star citizenM hotel, offering convenience at its best.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a freshly prepared breakfast buffet and unwind at the on-site bar and restaurant.

Book now to experience the perfect blend of comfort and luxury at citizenM Zürich!

Important information:

Not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination or recent proof of Coronavirus recovery.

Visitors have to leave by 11:30pm, Day passes are available again -Our canteenM is open 24/7 as usual.

Please note,, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.8
Based on 5254 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
K
Kinga • solo_traveller • ch
8
2026-09-19 • via Nuitee
C
Charles • solo_traveller • us
9
Wonderful and would stay again.
Pros:

Bar staff and reception - outstanding. Location was great and not far from train station.

Cons:

Could not open window.

2026-09-18 • via Nuitee
R
ruwaida • couple • au
10
Pros:

The property was very clean

2026-09-18 • via Nuitee
D
Daniel • couple • es
5
Hôtel à éviter absolument.
Pros:

Pas grand chose. Peut-être la salle principale

Cons:

Chambre à 400€ qui ressemble à une chambre à 40€ dans n’importe quel hôtel 3 étoiles dans le monde. Une honte.

2026-09-18 • via Nuitee
R
R • couple • il
9
2026-09-18 • via Nuitee
C
carrieri • couple • it
8
Cons:

il ristorante, con la cena ci siamo dovuti adattare al poi che offriva.

2026-09-17 • via Nuitee
M
Muhammed emin • couple • tr
10
Pros:

Konumu çok iyi
Temizliğide iyi
Memnun kaldık

2026-09-17 • via Nuitee
J
Jane • couple • us
8
I would definitely stay here again if back in Zurich for a short visit. Location is very good
Pros:

The location and lobby area. Room was very clean.

Cons:

The bathroom was weird for me maybe too modern for me but all in all good hotel for the price and location.

2026-09-17 • via Nuitee
L
Laura • solo_traveller • us
10
2026-09-16 • via Nuitee
C
Clare • extended_group • gb
9
Pros:

Great location and very modern. Lovely staff

2026-09-16 • via Nuitee
T
Teri • couple • pl
9
2 dni w pełni wykorzystaliśmy na zwiedzanie - spacerem do jeziora i obiektów do odwiedzenia
Pros:

Hotel ma świetne usytuowanie, wszędzie dotarliśmy pieszo. Dobre śniadania. Wspaniały bardzo miły i uczynny personel.

2026-09-15 • via Nuitee
A
Abdulhameed • couple • qa
10
ا موظفو الفندق متعاونون وودودون، والموقع ممتاز وقريب من الأماكن المهمة. الإقامة كانت مريحة بشكل عام، والملاحظة الوحيدة أ
Pros:

الموقع

Cons:

مساحة الغرفة صغيره

2026-09-14 • via Nuitee
K
Krishna • couple • ae
9
2026-09-14 • via Nuitee
R
Ramil • solo_traveller • kz
10
2026-09-13 • via Nuitee
P
Papastathopoulou • couple • ch
9
2026-09-13 • via Nuitee
I
Ioanna • family_with_children • gr
7
2026-09-13 • via Nuitee
T
Tara • couple • ca
9
1 night stay as a stop on way to Interlaken. Pleasantly surprised with the bed and lighting and blind controls.
Pros:

Close to train station, easy to walk to and from into old town area.

Cons:

Construction across street very loud during the day and night club nearby very loud at night

2026-09-12 • via Nuitee
M
Michèle • couple • de
4
Cons:

Die Fenster gehen leider garnicht zu öffnen - nicht mal zu Kippen ( 4 Etage)
Das komplette Zimmer ist nur über Tablet zu benutzen, keine Lichtschalter usw. funktioniert aber nicht so gut…..
Außerdem ist ein Nachtclub in unmittelbarer Nähe - den Bass hört man DEUTLICH in den Zimmern ( 4 Etage ! )

2026-09-12 • via Nuitee
A
Avraham • solo_traveller • il
9
Pros:

Location facility

Cons:

There was descripcency between when I made the order it show breakfast included, when I paid it changed which only when I arrived I noticed it. Very unfair behaviour

2026-09-12 • via Nuitee
R
R • couple • il
10
2026-09-11 • via Nuitee