citizenM Zürich

Hotels
•
CitizenM
8.8 (5127 reviews)
Talacker 42 , Zürich , ch

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from outside
Small room sizes

Categories

Cleanliness
8.38
General sentiment of clean and well-maintained rooms, but some issues with room layout.
Service
9.35
Multiple reviews praised the friendly and helpful nature of the staff.
Location
9.39
Many reviews highlighted the excellent and central location.
Room Quality
8.34
Rooms were noted as modern and comfortable, but some mentioned small sizes.
Amenities
8.87
High-tech features like room controls were praised, although lacking in some basics.
Value for Money
8.83
Mixed opinions on pricing, considered slightly high for some.
Food and Beverage
8.38
Breakfast received positive comments, though no detailed reviews were provided.
Overall Experience
8.85
Generally positive with minor complaints regarding noise and space in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 16:13

Property Description

Central Location
Discover the heart of Zürich at the 4-star citizenM hotel, offering convenience at its best.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a freshly prepared breakfast buffet and unwind at the on-site bar and restaurant.

Book now to experience the perfect blend of comfort and luxury at citizenM Zürich!

Important information:

Not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination or recent proof of Coronavirus recovery.

Visitors have to leave by 11:30pm, Day passes are available again -Our canteenM is open 24/7 as usual.

Please note,, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 5127 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
S
Stefan • solo_traveller • be
10
2026-06-20 • via Nuitee
G
Georg • couple • at
8
2026-06-20 • via Nuitee
J
José • couple • ch
10
2026-06-20 • via Nuitee
B
Benjamin • couple • us
10
Would warmly recommend
Pros:

Full of atmosphere, convenient, fantastic stuff, great breakfast, very modern and everything works.amazing shower. Good location access to public transportation and walking distance from river, restaurants and shops.

Cons:

In our room we had an exceptionally large desk attached to the bed which was taking space from the room

2026-06-18 • via Nuitee
E
eden • couple • il
10
Pros:

все супер !

2026-06-17 • via Nuitee
M
Matteo Giuliano • couple • it
10
Pros:

eccellente colazione; perfetta posizione; molto piacevole il design degli interni

2026-06-15 • via Nuitee
V
Vesselina • family_with_children • ca
8
Pleasant friendly hotel and good location.
Pros:

The location was great for all our tours and exploring the old city, walking distance to the train station.

Cons:

Bigger refrigerator and coffee machine would be great as there is no much time to look for good restaurants around.

2026-06-15 • via Nuitee
B
Bader • couple • ae
8
2026-06-15 • via Nuitee
F
Filippo • solo_traveller • it
10
2026-06-15 • via Nuitee
I
Ingrid • solo_traveller • gb
8
Pros:

The apartment was clean, had the bare necessities and close to the City centre.

Cons:

There were no tea and coffee making facilities in the room.

2026-06-14 • via Nuitee
P
Pishi • Couples
2
Book if you like to sleep in a tiny closet and pay as if it is the top of luxury
Pros:

We literally could not open our bags because there was not enough floor space. We ended up upgrading the room to a slightly larger one (still tiny) just to be able to sleep one night. I would understand if this was a youth hostel, but it a Marriott, so it should have been some kind of error on behalf of the brand manager. Never again!

2026-06-13 • via Tripadvisor
L
Lucia Lisboa • solo_traveller • br
7
Pros:

Gostei do ponto.

Cons:

tive dificuldades de ligar a TV e a minha lampada ao lado da cama estava queimada e ninguem trocou

2026-06-12 • via Nuitee
A
Aleks991 • solo_traveller • ch
8
2026-06-11 • via Nuitee
E
Esin • couple • tr
8
2026-06-11 • via Nuitee
S
Susanne • couple • at
8
2026-06-10 • via Nuitee
M
Michela • couple • it
10
Bellissimo
2026-06-10 • via Nuitee
G
Gila • couple • il
9
Very nice, clean and well maintained. The only remark is that the rooms are very small.
Cons:

The room was extremly small

2026-06-10 • via Nuitee
İrem • extended_group • tr
10
2026-06-09 • via Nuitee
S
Schorowsky • solo_traveller • ch
8
2026-06-09 • via Nuitee
S
Sirivadee • solo_traveller • th
8
Comfortable, high-tech and good location.
Pros:

Location was good. Have a lot of restaurants. Everything controlled by ipad it was a new experience.

Cons:

There are many clubs/bars around the area and it was during the summer. They partied until midnight and theres nothing we can do about it. The staff did warned me about it but their bass was so loud. I would have and apparently can join but I wanted sleep.

2026-06-09 • via Nuitee