citizenM Zürich

Hotels
•
CitizenM
8.8 (5189 reviews)
Talacker 42 , Zürich , ch
+41 44 508 71 45

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from outside
Small room sizes

Categories

Cleanliness
8.38
General sentiment of clean and well-maintained rooms, but some issues with room layout.
Service
9.35
Multiple reviews praised the friendly and helpful nature of the staff.
Location
9.39
Many reviews highlighted the excellent and central location.
Room Quality
8.34
Rooms were noted as modern and comfortable, but some mentioned small sizes.
Amenities
8.87
High-tech features like room controls were praised, although lacking in some basics.
Value for Money
8.83
Mixed opinions on pricing, considered slightly high for some.
Food and Beverage
8.38
Breakfast received positive comments, though no detailed reviews were provided.
Overall Experience
8.85
Generally positive with minor complaints regarding noise and space in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 16:13

Property Description

Central Location
Discover the heart of Zürich at the 4-star citizenM hotel, offering convenience at its best.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a freshly prepared breakfast buffet and unwind at the on-site bar and restaurant.

Book now to experience the perfect blend of comfort and luxury at citizenM Zürich!

Important information:

Not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination or recent proof of Coronavirus recovery.

Visitors have to leave by 11:30pm, Day passes are available again -Our canteenM is open 24/7 as usual.

Please note,, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 5189 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
O
Okan • family_with_children • tr
8
Pros:

Konumu iyi

Cons:

Odalar bayağı küçük ve dar

2026-07-25 • via Nuitee
A
ABUBAKR • solo_traveller • sa
10
2026-07-25 • via Nuitee
G
Giannakopoulou • solo_traveller • gr
8
Pros:

Very good location

Cons:

The room was comfortable and perfectly adequate for one guest. For two people, however, it felt somewhat compact. As the bed was placed against the wall on one side, access could be a little inconvenient for the person sleeping on the inside, especially during the night.
One improvement would be to equip the rooms with a kettle or a coffee machine. This simple addition would greatly enhance guests' comfort and convenience, especially in the morning or after a long day.
Air con was very good!

2026-07-23 • via Nuitee
F
Ferdinand • couple • us
9
2026-07-22 • via Nuitee
H
Hady • couple • eg
10
2026-07-22 • via Nuitee
V
Venkatesh • solo_traveller • gb
10
2026-07-21 • via Nuitee
R
Rita • couple • it
8
2026-07-20 • via Nuitee
E
Edwin • extended_group • nl
8
2026-07-20 • via Nuitee
F
FERHAT • family_with_children • tr
7
2026-07-19 • via Nuitee
E
Engin • solo_traveller • tr
9
2026-07-18 • via Nuitee
M
Muain • solo_traveller • bh
10
2026-07-17 • via Nuitee
C
Cagri • solo_traveller • gb
9
2026-07-16 • via Nuitee
C
Cagri • solo_traveller • gb
9
2026-07-16 • via Nuitee
J
Jamie • couple • th
6
Pros:

Comfortable bed and a great area for breakfast and relaxing.

Cons:

The windows don't open and the room was smelly. Also, the upper floor corridor was smelly because no fresh air can enter. The toilet is right next to the bed so it's not good for new couples thinking about romance, not unless you want to hear your partner pee. Rooms are pretty small and of course, it's pretty expensive, but this is Zurich.

2026-07-16 • via Nuitee
O
Omar • extended_group • eg
10
Very nice hotel in the heart of Zurich
Pros:

- the location
- the convenience of the room facilities
- the technology in the rooms
- the staff are very helpful

Cons:

Nothing except that the rooms is a little bit small but it is a ok for a few days stay

2026-07-16 • via Nuitee
M
Marco • extended_group • it
8
2026-07-16 • via Nuitee
S
Stacey • couple • au
8
Pros:

Friendly staff and super clean. Early check in was fabulous

Cons:

Bed was hard against window so one person had to climb over.

2026-07-15 • via Nuitee
İbrahim baran • solo_traveller • tr
9
2026-07-15 • via Nuitee
T
theguyfromsicily • solo_traveller • ch
8
Pros:

La posizione

2026-07-15 • via Nuitee
F
Francesco • couple • ch
10
2026-07-13 • via Nuitee