citizenM Zürich

Hotels
8.8 (5254 reviews)
Talacker 42 , Zürich , CH
+41 44 508 71 45

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from outside
Small room sizes

Categories

Cleanliness
8.38
General sentiment of clean and well-maintained rooms, but some issues with room layout.
Service
9.35
Multiple reviews praised the friendly and helpful nature of the staff.
Location
9.39
Many reviews highlighted the excellent and central location.
Room Quality
8.34
Rooms were noted as modern and comfortable, but some mentioned small sizes.
Amenities
8.87
High-tech features like room controls were praised, although lacking in some basics.
Value for Money
8.83
Mixed opinions on pricing, considered slightly high for some.
Food and Beverage
8.38
Breakfast received positive comments, though no detailed reviews were provided.
Overall Experience
8.85
Generally positive with minor complaints regarding noise and space in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 16:13

Property Description

Central Location
Discover the heart of Zürich at the 4-star citizenM hotel, offering convenience at its best.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a freshly prepared breakfast buffet and unwind at the on-site bar and restaurant.

Book now to experience the perfect blend of comfort and luxury at citizenM Zürich!

Important information:

Not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination or recent proof of Coronavirus recovery.

Visitors have to leave by 11:30pm, Day passes are available again -Our canteenM is open 24/7 as usual.

Please note,, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.8
Based on 5254 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
E
Edoardo • couple • gb
9
2026-10-17 • via Nuitee
Y
Youzhen • extended_group • cn
6
2026-10-16 • via Nuitee
T
TATIANA • couple • ar
10
2026-10-16 • via Nuitee
C
Cristina • couple • it
10
2026-10-16 • via Nuitee
S
Safak Deniz • solo_traveller • tr
7
2026-10-16 • via Nuitee
K
Khang • couple • vn
9
2026-10-15 • via Nuitee
M
Marcello • couple • it
9
Cons:

il letto matrimoniale e appoggiato sul lato lungo ad una parete per cui la discesa e difficoltosa per la persona che dorme da quella parte

2026-10-14 • via Nuitee
F
Francesco • couple • it
10
2026-10-13 • via Nuitee
H
Henry • solo_traveller • gb
8
Dependable quality and good location.
Pros:

The limited selection breakfast was - an usually is - well made. The mobile device streaming to TV works quickly and easily.

Cons:

This was my first time staying here since the takeover. One of the towels was not fully clean and there were several long strands of hair on the desk and chair. Being charged for breakfast which has a small selection does not show value.T

2026-10-13 • via Nuitee
A
Andrew Herbert • couple • gb
10
Great time had by My Partner and Me. Hope to revisit.
Pros:

Nice person touch with MY name on the Ipad and the TV screen to welcome ME.

Cons:

the lighting outside rooms a bit dark so difficult to see room numbers .I suggest lights to be brighter or change the text from red to a bright colour ,or place the room number on the wall a bit bigger above the room card pad

2026-10-13 • via Nuitee
N
Nazım Can • solo_traveller • tr
5
Pros:

Konumu ve çalışanların ilgisi.

Cons:

Tuvalet kokusu maalesef odanın kapısından girince hemen burnunuza çarpıyor. Oda temiz ama havalandırma da sorun olmalı.

2026-10-12 • via Nuitee
E
Eissa • couple • eg
10
2026-10-12 • via Nuitee
Z
Zylgain • solo_traveller • ca
10
Great modern stay! We loved it!
Pros:

Nice clean room. The staff is welcoming, smiling and there to help. The bed is very comfortable and takes the whole width of the room at the ledge of the window. It feels like you are sleeping in a huge camper. It's so cool! Room design is modern with full smart home controls provided via a room iPad. You can control heat, lights, television and shades with the iPad. You can also control the lights via normal wall switches. The location is a 10 minute walk from the train station and 5 minutes from the old town. We loved it!

Cons:

You need to tinker a bit to get only the night light on (the one in the bathroom).

2026-10-12 • via Nuitee
C
Cansu • couple • ch
10
2026-10-12 • via Nuitee
M
Maria Elena • couple • it
7
Practical but expensive
Pros:

Modern and clean

Cons:

Very small room

2026-10-11 • via Nuitee
J
Jarna • couple • fi
8
2026-10-09 • via Nuitee
M
Maku • couple • ch
10
2026-10-08 • via Nuitee
C
Catia • solo_traveller • za
9
2026-10-07 • via Nuitee
B
Ben • solo_traveller • us
8
2026-10-07 • via Nuitee
A
Anida • couple • ch
10
Pros:

Alles

2026-10-07 • via Nuitee