Carpenter Hotel

Hotels
8.9 (727 reviews)
400 Josephine St , Austin , UNITED STATES
+1 512-682-5300

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Paid
Children allowed
Pets allowed

Facilities

Concierge
Free Internet Access
Meeting Facilities
Self-Parking
Pet Friendly
Pool
Restaurant
On-Site Room Service
Coffee Bar
Lobby Gift Shop
See all facilities

Review Highlights

Pros:
Excellent downtown location
Stylish design and atmosphere
Comfortable beds and well-decorated rooms
Nice pool, patio/balcony and greenery
Good on-site food/coffee options and snacks
Friendly staff interactions noted frequently
Cons:
Occasional unprofessional staff / payment/charge errors
Perceived as slightly overpriced; parking fees expensive
Pool can be crowded or temporarily closed for private events
Some in-room issues reported (TV not working, no tea/coffee, noisy AC)
At least one report of a room not being cleaned

Categories

Cleanliness
8.5
Mostly positive; a single report of a room not being cleaned and otherwise standard upkeep noted in common areas.
Service
8.2
Mixed: several warm, helpful staff interactions praised, but multiple guests reported payment/charge mistakes and at least one surly/unprofessional encounter.
Location
9.9
Consistently praised as central and excellent for downtown/Austin activities; many guests highlighted walkable access to dining and attractions.
Room Quality
9.8
Rooms frequently described as comfortable, well-decorated, with comfy beds, patios/balconies and pleasant design; isolated issues like a non-working TV were mentioned.
Amenities
9
Strong amenities: popular pool, greenery, snacks, robes, coffee shop and pleasant common areas; some notes of pool crowding/temporary closures and lack of in-room tea/coffee.
Value for Money
7.6
Perceived as slightly overpriced by some guests; additional concerns around parking fees and billing mistakes reduced perceived value.
Food and Beverage
8.9
Generally positive comments about the caffetteria, brunch and on-site food options; limited negatives (no in-room coffee/tea for some).
Overall Experience
9.3
Overall very positive staycation experiences and many repeat intent comments, tempered by service/payment and occasional amenity hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-30 19:03

Property Description

Tucked beneath heritage pecan trees at the edge of Zilker Park, Carpenter Hotel is a boutique stay that captures Austin's laid-back, cool and hip charm. The hotel blends nature and neighborhood, with breezeways, terraces and a pool deck made for soaking up the fresh air. Grab coffee in the all-day Coffee Bar, linger over a meal at Carpenters Hall or wander down to Lady Bird Lake and downtown just a short walk away. Distinctive and effortlessly chic, the rooms each feature a private terrace, a plush king or queen bed, ample closets and a well-stocked minibar, with bathrooms lined in cerulean tile inspired by nearby Barton Springs. The property sits on the site of the former Carpenters Local 1266 Union Hall, built in 1948, with the original building serving as the heart and entrance.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Check-in / check-out

    Check-in from 16:00:00, check-out until 12:00:00.

  • Minimum age

    Guests must be at least 21 years old to check in.

  • Pets

    Pets are allowed; charges may apply.

  • Important information

    Guests under the age of 18 can only check in with a parent or official guardian.

  • Payment

    Payment: pay at the property, pay online later, pay online now.

Location

Property Video

Guest Reviews

8.9
Based on 727 reviews
Cleanliness: 8.5
Service: 8.2
Location: 9.9
Room Quality: 9.8
Amenities: 9
Value for Money: 7.6
Food and Beverage: 8.9
Overall Experience: 9.3
L
Lily • couple • gb
10
2026-10-28 • via Nuitee
M
Maxwell • solo_traveller • us
8
2026-10-27 • via Nuitee
R
Romain • family_with_children • fr
7
Personnel peu conciliant
Pros:

Emplacement

Cons:

Chiens qui aboient jours et nuits

2026-10-27 • via Nuitee
S
Silva • extended_group • br
7
2026-10-27 • via Nuitee
J
Juliet • solo_traveller • us
10
2026-10-19 • via Nuitee
R
Rebecca • couple • gb
9
2026-10-11 • via Nuitee
P
Pallavi • solo_traveller • us
8
A nice stay in a chic but slightly overpriced hotel.
Pros:

It’s close to the springs and designed nicely.

Cons:

I had one negative interaction with the staff who didn’t understand the fees that were already paid via booking. She was young and a bit immature/unprofessional. And then right after I had an extremely positive interaction with another staff member who figured out what my booking was. She knew how to welcome people and the other one was just surly and not at all hospitable.

2026-09-07 • via Nuitee
L
Lauren • extended_group • us
10
Pros:

I absolutely love the Carpenter! We're from Austin and have stayed here for a little staycation on my birthday and my sister's. It's extremely comfortable and calming environment. The balcony and pool especially are great. It's very central to the rest of downtown areas you might want to go to. During both stays, we've walked to dinner, which is not always possible in Austin.

Cons:

Nothing!

2026-09-04 • via Nuitee
N
Noelle • couple • us
9
We had an amazing time at this hotel and will be returning!
Pros:

The property was gorgeous. We loved the hotel and the beds were so comfy!

Cons:

The pool was a bit crowded, but that is to be expected in the summer. The only downfall for us was at the TV in the room didn’t work.

2026-09-03 • via Nuitee
J
Jodie • solo_traveller • gb
9
2026-09-03 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-08-29 • via Nuitee
F
Fiona • couple • au
1
Never again
Pros:

Trendy

Cons:

No coffee or tea in the rooms!

2026-08-28 • via Nuitee
C
Chloe • solo_traveller • gb
8
2026-08-25 • via Nuitee
M
Magdalena • extended_group • us
8
2026-08-25 • via Nuitee
A
Aarti • solo_traveller • gb
10
2026-08-20 • via Nuitee
K
Kiran • solo_traveller • us
4
2026-08-17 • via Nuitee
I
Irene • family_with_children • it
9
Hotel molto curato, design divertente in stile industriale. Spazi ampi e luminosi. Caffetteria per la colazione molto ca
Pros:

Design curato nei minimi particolari, spazi ampi, atmosfera.

Cons:

Quando siamo arrivati la piscina era chiusa per 1 ora, perché c’era un corso privato di acquagym.

2026-08-15 • via Nuitee
C
Cheyne • family_with_children • us
10
A really great staycation
Pros:

I loved the vibes, the pool was awesome! So much greenery and it was tucked away in the heart of Austin! The rooms were nice and decorated well, there was an awesome selection of snacks and things to purchase in room! I loved the robe and the fact that we had a patio!

Cons:

I liked it all!

2026-08-14 • via Nuitee
J
Jeffrey • solo_traveller • us
9
2026-08-12 • via Nuitee
S
Sheila • solo_traveller • us
10
2026-08-05 • via Nuitee