Swiss-Belhotel Napier

Hotels
Swiss-Belboutique
8.4 (2166 reviews)
36 Munroe Street , Napier , nz

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Professional and friendly staff
Clean and well-appointed rooms
Good breakfast options
Convenient location
Cons:
Breakfast perceived as expensive
Parking fees not included
Some noise issues from neighboring rooms

Categories

Cleanliness
8.1
Most reviews indicate clean rooms and facilities, but some guests mentioned issues with amenities affecting perceptions.
Service
8.6
Staff are described as friendly and professional, with positive interactions reported by many guests.
Location
8.6
Convenient locations are noted, though some guests felt it was a bit far from main areas.
Room Quality
8.6
Rooms are generally regarded as spacious and comfortable, though some commented on noise.
Amenities
8.1
Mixed reviews on amenities, with some issues raised about parking and additional costs.
Value for Money
8.1
While many guests felt it was worth the price, some felt certain aspects like breakfast were expensive.
Food and Beverage
8.6
Breakfast received positive feedback, especially the all-you-can-eat option.
Overall Experience
8.5
Overall, guests were happy with their experiences, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:43

Property Description

Luxurious Accommodation
Experience 5-star luxury at Swiss-Belboutique Napier, located just 500 meters from Napier Beach. Each guest room is elegantly furnished with air conditioning, a flat-screen TV, and a private bathroom.

Top-Notch Amenities
Indulge in a fitness center, on-site restaurant, and bar during your stay. Enjoy the convenience of room service, concierge assistance, and complimentary WiFi. The property also offers private parking for guests.

Prime Location
Explore nearby attractions such as Pania of the Reef Statue and Bluff Hill Lookout, both within a few kilometers. With Hawke's Bay Airport just 7 km away, Swiss-Belboutique Napier offers both luxury and convenience for your stay.

Book now for an unforgettable experience at Swiss-Belboutique Napier!

Important information:

Public parking is available daily on site (reservation is needed) and costs NZD15.00 per night. Please note that there is a 3% charge when you pay with a Visa or MasterCard credit card. An authorization of $150 from a valid credit or debit card for incidentals is required on arrival. This will be released upon check out and can take up to 7 days to reverse. We do not accept cash Bonds. When booking more than 4 rooms, different policies and additional supplements may apply. Pets are welcome maximum 20kg, maximum 2 pets per room - NZD$150.00 per stay for the first pet and an additional NZD$50 for the second pet. Secure underground car parking is available on site (reservation is needed) and costs NZD15 per night, a height restriction of 1.8-6.6 ft applies. There is a 3% credit card surcharge when paying by Visa or MasterCard for all transactions. An authorization of $100 from a valid credit or debit card for incidentals is required on arrival, which will be released upon check out and can take up to 7 days to reverse. We do not accept cash bonds. When booking more than 4 rooms, different policies and additional supplements apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 2166 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.6
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
N
natalie family_with_children nz
9
2026-08-15 via Nuitee
T
Tavaziva family_with_children nz
9
Loved it.
Pros:

Excellent service and range

Cons:

You are doing well

2026-08-14 via Nuitee
B
Brad solo_traveller nz
9
2026-08-14 via Nuitee
F
Feasey solo_traveller nz
8
Great staff, comfortable, clean
Pros:

Staff were very helpful and breakfast was great

Cons:

Stark and no art our soul, it’s like they have ran out of money at the end.
It needs some wow factor it lacks any artistic flair and doesn’t live up to its names sack. People go to hotels not just for a bed but an experience that they can’t experience at home.

2026-08-10 via Nuitee
C
Cathy and Rowan couple nz
8
A wonderful stay away.
Pros:

The layout, welcome at reception, the room, very quiet, very comfortable bed.

Cons:

Nothing

2026-08-07 via Nuitee
S
Susan solo_traveller gb
10
Pros:

Lovely large room and spacious hallway. I was allowed to leave my car for a few hours the next day, as parking in the area is very restricted.

2026-08-07 via Nuitee
S
Sandra solo_traveller nz
7
2026-08-05 via Nuitee
P
Priszillia couple nz
4
Won’t be back
Pros:

Location

Cons:

Not enough utensils, plates and cups.

2026-08-03 via Nuitee
M
Margaret couple nz
8
Pros:

very good

2026-08-03 via Nuitee
C
Caroline family_with_children nz
10
2026-08-02 via Nuitee
G
Greg solo_traveller nz
10
2026-07-25 via Nuitee
G
Glenn couple nz
9
Very nice spacious room
Pros:

Modern

Cons:

Expensive paid for parking

2026-07-20 via Nuitee
K
Katrina couple nz
10
Pros:

Awesome well be coming back

2026-07-17 via Nuitee
S
Sonya solo_traveller nz
10
Pros:

Cleanliness, size, facilities

Cons:

No cutlery/plates in room

2026-07-15 via Nuitee
P
Phil couple nz
5
Cons:

1 bed apartment, with 1 small double couch, bit light on furniture

2026-07-15 via Nuitee
K
Kishor solo_traveller nz
6
I will not stay here again
Pros:

Location

Cons:

No microwave, No cutlery or plates, a coffee cup too small for anything. Thermostat on wall was preset and could not be changed. Every light bar the bed lights were all on a main switch and you could not turn 1 on, it turned every light on

2026-07-14 via Nuitee
C
Christine couple nz
9
A very pleasant stay for our first visit to Napier
Pros:

The location was very good, easy walk into town and Marine Parade
Breakfast was very good, plenty of choice

Cons:

Room was a very good size with a kitchenette area, a microwave in this area would be have been a bonus

2026-07-14 via Nuitee
H
Harris couple nz
8
would have been perfect if not for the noisy cleaners
Pros:

The size of the rooms, the really comfy bed and especially the pillows, would love to know where they arefrom

Cons:

we were staying 2 nights, and we were in room 306 which was in a small hallway with another room, and before 8.30 in the morning after our first night, the cleaners were in the room banging, vacuuming , yelling over the vacuum to talk, and the cord for the vacuum cleaner was across our doorway, so hence we had no sleep in, so that was really disappointing

2026-07-13 via Nuitee
G
Gavin couple nz
9
2026-07-13 via Nuitee
K
Karina solo_traveller nz
10
2026-07-13 via Nuitee